user
The Home Depot
2811 S Arlington Rd, Akron, OH 44312, United States
Appearance
The Home Depot
Comments
Me
Review №1

Put in an order almost 24 hours ago and it’s still not ready two phone calls later told them I do not want to come in the store because I want curbside that’s why I ordered last night so it should have Been ready for me when I got off work and I wouldn’t have to take the kids in the store but it looks like I’m going to have to anyways just to speak to a manager because they quit curbside at 6 absolutely ridiculous I understand you’re shortstaffed but my things are sitting right next to customer service I just need a few planter pots and soil The store has gone downhill a lot they used to base their self on satisfying the customers needs and wants what happened to will have your order in two hours or less?

Ro
Review №2

I GREATLY appreciated the assistance I received from Ellie & Rob, dealing with reordering an online item that had been delivered previously, totally damaged! (It was damaged SO bad, that I had no choice, but to return the $960 item!) Anyway, I left your store that day, with a big smile on my face & a giddy-up in my step! 🤗 Much thanks guys!

Ni
Review №3

New stove new room..yay..we love homedepot

Da
Review №4

Love to go here for the tools that I need to be able to do the work I do

Ak
Review №5

Treatment was horrible by pro desk staff who spoke condescending to me as a woman and spoke with me like I was 5 years old and knew nothing about the products. Refused to let me pay for my 18 bags of cement a redirect me to other checkers, dismissed me when I wanted help. However moments earlier he made time for the male customers a allowed them to pay for products at his station. Today I went to Menards for to for my business where at least customers were treated valued regardless of their gender. I know my hardware and construction products and registered as a pro st home depot but didnt get treated like one at this location. Ill avoid this store f major purchases in the future. Id rather spend my business dollars where women arent dismissed as unimportant or as clueless.

ka
Review №6

What can I say? Its a home improvement store, staff was available, ready to help, but we had to travel to 3 stores to get everything we needed for our deck, each store said they had what we needed in large numbers by the website but none of them had what they said they did. It would be awesome if their system updated as product is bought.

Ti
Review №7

Rented a Trailer, Nice trailer, Pleasant man behind the counter.

Lo
Review №8

Found all my plumbing needs for an emergency leak in my water supply. For once a knowledgeable salesperson in the fittings dept great help knowing what was an ID AND OD Dimensions was and the ability to pick a quick connect sharkbite product in which it was a fast and no leak fix, just trim out the bad and push on the fitting to the line.

TO
Review №9

Dalton & Valerie were very helpful and courteous! Dalton help me pick out what I needed even when I kept changing my mind. Thank for the excellent customer service. I will be back..

Ke
Review №10

Great place to purchase a variety of items whether your a contractor or do-it-yourself youll find it in store or online.

An
Review №11

I spend over 2,000 a week here for my business. The cashiers know me by name and I tried to return a drill for a more expensive one that I paid for and because I didn’t have my receipt on me the employee at the customer service and the manager at the strickland. Arlington store humiliated and ember eased me basically calling me a thief. This store has now lost my business and you should think about shopping there because you are followed when you enter the store and treated like a thief. I own a legitimate business, never stole anything in my life, and I hope they get what they give. NEvER GO HERE go to LOWES they treat you with respect. And value your business unlike home depot

Js
Review №12

If the ppl in there department were only a little bit more knowledgeable and if you could get out of there a little bit faster that would be awesome

ro
Review №13

This visit was to purchase supplies for a DIY wall unit project my husband wanted to build. We loved the selection of grey shelving and the staff were very helpful. An associate by the name of Connor, cut all the sections according to our specs and was very accurate. We also purchased paint and fasteners and were in and out within 2 hours. Great selection, great service!

Do
Review №14

I went looking for herb plants at the wrong time of year, but they still had some good strong plants left!

Da
Review №15

This Home depot had great selection of tools I was looking for. It was clean and staff was friendly.

je
Review №16

Friendly people helpful workers clean store well organized

Ro
Review №17

Amanda in appliances help us and made the process smooth less! Thanks again Amanda!

Da
Review №18

Always a go to for home products. They dont seem to be making everyone mask up. Tsk...I come for Krud Cutter; is the best low toxic and thorough cleaner ever.Earth friendlyNontoxicEasy grease cutterTip# Spray full strength on stove knobs, back splashes, hubcaps for the easiest cleaning eeeeverr!Home Depot is one of the few stores that carry it. Also used be professional cleaners. Cleans kitchen and home without all the scrubbing and in less the time. Ill never turn back.

Je
Review №19

Clean, friendly and helpful staff. Helped me find everything I needed.thanks

To
Review №20

Always find what Im Looking for. They have everything.

Gr
Review №21

Not really close to home tho not to far away. Best place to come to on do-it-yourself home projects and the staff is friendly and helpful. Unfortunately Im diabetic and use the facilities often and was hard to find and so far away to go in a hurry. Should be couple facilities on both sides and middle of the building

Dw
Review №22

Cashiers are super nice and helpful. Those working throughout the store are always happy to help you find something. Prices are great. All in all a great experience.

Th
Review №23

Ive been spending a lot of money at Home Depot since going back in business for myself a year ago. The customer service has been excellent! The only problem I have found is in some of their pricing. For instance I paid three times the price to buy perforated piping from there in comparison to buying it a quarter mile down the street. Most of their pricing is in line with the other stores but not on every item. I made note of it and will no longer buy my perforated piping from them. Their asociates are very helpful and answer any question you ask. If they cant theyll find someone to contact who can.

Da
Review №24

Love this store, staff very helpful always a pleasure to go there.

mi
Review №25

My jamwich loce this place like chucky cheese for guys who like tools. And I love my tools

Ma
Review №26

Staff is always friendly and will help you with anything your looking for .

Ab
Review №27

Super big store with one of the sweetest cashiers Ive ever had the pleasure of dealing with. Good choice management

Ke
Review №28

Excellent service, even know I could not get approved for a saving card. But they were very helpful for me to get a carbon monoxide detector. Even know it shows zero carbon. But it is good to have to keep family alive and healthy.

Ch
Review №29

Place is like a grown up Chuckie Cheese for remodelers

Ke
Review №30

And everything we were looking for staff was helpful and friendly

ch
Review №31

Knowledge is always the best and helpful. Kudos to the floor staff....

Ed
Review №32

Workers need to have more knowledge of the products they sell. You may have to ask for a supervisor to get answers!

Ro
Review №33

Always have what I need to go get know where most of the stuff that in and out fast love the store

da
Review №34

I always go to home Depot, its fast and has a large selection of productTheir is helpful salesperson everywhere can find something ask.

Ry
Review №35

Always have whatever i need usually at great prices.

Ce
Review №36

Very welcoming environment and very friendly staff overall I would recommend this home Depot to any home do it yourself people, well knowledgeable staff.

Ri
Review №37

Dont buy pre assembled grill, dirty and rusted.

Me
Review №38

They have the best Christmas tree

Da
Review №39

You must wear a mask to shop here.Most any home improvement need may be purchased here. The store is clean and neatly organized. The employees are stationed throughout the store to assist with product help. Hand tools, plumbing, paint, electrical needs, and garden supplies is available here.

Na
Review №40

Prices are way better than Lowes which is right down the road and friendly customer service

Se
Review №41

Wasn’t a bad trip, went for deck stain that costs $40, and walked out only spending $75. I would say that’s a win for me.

Do
Review №42

Ordered online item and delivery was prompt and correct!

Bi
Review №43

Love this home dept! They had what I wanted and usually always do!!

Ge
Review №44

Great place to shop. One of of my favorite Home Depots t ok shop at. Staff is always helpful.

An
Review №45

Service was exceptional!!! We found everything we were shopping for, plus a few deals too good to pass up! An additional bonus was last minute sale prices we werent expecting!

Ro
Review №46

Well no one would help me i had to ask other customers if they could help me they did . But come on I asked 3 workers not really helpful i understand no one wants to work,but your walking past when I ask u a question you dont even stop not good customer service and that is why I dont shop at lowes

Br
Review №47

Customer service at this location is not good to say the least. People who work there generally have a bad attitude. Few are always in a good mood, but website is always wrong on inventory and prices. Manager is terrible at this location

Sa
Review №48

We had to come all the way to this Home Depot location because they had the last cabinet we were looking for. They were so nice and accommodating to us. We clean building and great people.

Na
Review №49

Best experience at this home depot. Customer service there is absolutely amazing. Highly recommend this place will definitely be back soon!!!

Jo
Review №50

You know the HD. always spare on staff.

Bl
Review №51

Awesome. Love it good for any home diy

Lo
Review №52

They always have what I need ..all are helpful

Cl
Review №53

Had what I needed. Even got to chill out for a min in the lawn furniture section.

Ti
Review №54

Went in to get a shower faucet with a diverter valve, and was happy to find their peg board full of them, and unlike their top competitor where I looked first, the rack wasnt full of returned items which were all taped up, was able to buy my products still in unopened packaging, and the parts are working beautifully.

Ja
Review №55

This is were I get all my Home Improvement needs

Fr
Review №56

Always found what Ive needed. Helpful staff.

Er
Review №57

Needed a flat cart for carrying large item. There were probably as many as thirty of them ALL with store stock on them. Had to search the whole store, not a minor walk, to find ONE I wouldnt have to unload.

Da
Review №58

Love Home Depot! Clean, well organized, so easy to navigate. Associates are always super helpful and knowledgeable.

ju
Review №59

Decent deals. Well stocked.

Ti
Review №60

Nice job everybody seems to be friendly and very knowledgeable where things are at in store itself is not bad at all

Co
Review №61

Surprisingly lacking, nice but unhelpful? Odd combination of apathy and politeness from everyone I encountered. Ending up having to go elsewhere for literally everything I needed.

Bo
Review №62

Was really disappointed that when I brought the fan and had an election come out and put my fans up and opened up the box and there wasnt any fan blades in one of the boxes I took it back but was very up set that all they did was exchange the fan but that did not get compensated for having to have the election come back

Ch
Review №63

Went in to buy a Ryobi 18v router. Seen online they had a 2 pack of 4ah batteries at a terrific price. Staff could not find them and tried to sell me 2ah batteries. Emily the manager stepped up and did the right thing. I got 2 batteries at a fair price.

Th
Review №64

Ill tell you that when I bought the mulch from Lowes, I thought it was a good deal for 4 bags for 10$ was I wrong the bags were 1.5 cu ft and The bags from Home Depot are 2cu ft you do the math . Whats up? Home Depot ball the way, with the veterans much less $ Im all in Man!!!

T
Review №65

Store is the worst Greg the asm (assistance store manager) is terrible with customer service instead of presenting a solitons he had nothing but excuses the quilt of this store shows why it should be closed

Ke
Review №66

Good store with helpful knowledgeable staff. Well maintained inventory and clean overall. Good rentals as well. Shop here regularly.

Ti
Review №67

Only went in the garden center but, they had a great selection

Pa
Review №68

Got a great deal on a lawn tractor. They were very helpful.

De
Review №69

Very helpful staff. Easy to find what I needed with their help.

Re
Review №70

Terrible service! The lawn service department said they could put a new gas line on my weedeater for $32. So my boyfriend delivered my weedeater to them and told them all I wanted was the gas line installed. When he returned, they told him the $32 was just to evaluate what was wrong and tried to tell him that I need a new gas tank for $80. Then they tried to sell him a new weedeater, and the employee got antagonistic and told him, Youre not poor! My boyfriend brought my weedeater home, installed the line himself. Now the weedeater works great. No thanks to Home Depot!

Wr
Review №71

Alot of good deals

Sa
Review №72

One of my favorite places to be.

Da
Review №73

For a big box store this one is my go to... Depot never fails for whatever project I got going on

Br
Review №74

I feel like its starting to go down hill. Staff isnt as knowledgeable and quick to help like they used to and the lay out is different than my old store so its frustrating when your on a schedule and pressed for time. The pro desk workers are extremely arrogant and unwelcoming to new contractors they havent dealt with before. I do a lot of my bulk shopping other places but its still good for quick pick up items.

Fr
Review №75

They usually have what you want but its not cheap

Mi
Review №76

We can always find what we need here.

De
Review №77

Very helpful could not find the item I was looking for asked a young man and he showed me where it was at .

Li
Review №78

Home depo is low quality wood and shotty vustomer service they all have an attitude managers included out to rip u off and play like they helping all employees dont know hole in the ground ive had 5 awful experiencs in the last 2 months about customer service

Dr
Review №79

Exceptional service.

Be
Review №80

Now usually.this place is great... but this last time I ordered curbside, 2 cars were there when I got there. I waited 15 minutes before calling the store to ask if there was anyone even working curbside today before finally getting our orders brought out. Curbside is supposed to be more convenient and it most certainly was not!!!!

An
Review №81

I asked somebody for help with the lighting and they couldnt help me and said that they would get somebody who could but I stood there for probably another 10-15 minutes and nobody ever came. I asked for assistance with pest control and the woman didnt know said that she would get an associate I told her not to bother.

Pa
Review №82

Found everything and employees were nice and helpful

Cr
Review №83

Went in 2 different home depots and got the same answer in both places. Looked for attachments for shop vac and didnt have them but in both where they belong are either in a different spot or didnt have it. They are always mixed up most likely due to other customers putting them back in wrong spots. Even asked the employees. I do like the store but this was just hectic for me.

ja
Review №84

I love walking around here. I spend hours looking at all the great deals they have. Not to mention the home depot deal of the day online.

So
Review №85

I love shopping at home depot every time I go there

br
Review №86

I dont really think I need to tell everyone why I like home depot i think we all would have very close opinions. Thank you Home Depot

Er
Review №87

Love that place. Nice, friendly staff. Clean. Decent prices. Will keep returning for our household needs 👍

st
Review №88

Clean organized ..ppl very helpful and friendly we needed help and was helped and followed through.

An
Review №89

Very helpful associates but didnt have what I wanted

ja
Review №90

Its always a pleasure going in here been going since I could walk and now its still as great as I remember it

Da
Review №91

Great place to shop. That have it at a Great Price.

Do
Review №92

Better than the other place

ro
Review №93

A cashier rang up a customer, then before finishing the sale let him go to get a coupon from his vehicle, got tired of waiting and went to another register! Really

ma
Review №94

No help what so ever had multiple workers walk by me just to help others who did not need help at all didnt look or ask me did I need help.

He
Review №95

Great place 👌

Do
Review №96

The nice gentleman was very helpful, did not give up till he found what I needed.

Di
Review №97

Lots to look at. Store is very nice.

Pa
Review №98

Very Helpful Employee cut the board needed by my nephew. Thank you for your assistance.

Al
Review №99

Great location friendly staff always in and out no long lines

Ma
Review №100

Better prices than Lowes.

Information
100 Photos
100 Comments
4.2 Rating
  • Address:2811 S Arlington Rd, Akron, OH 44312, United States
  • Site:https://homedepot.com/l/S-Akron/OH/Akron/44312/3830
  • Phone:+1 330-245-0280
Categories
  • Appliance store
  • Home improvement store
  • Bathroom supply store
  • Cabinet store
  • Christmas store
  • Fireplace store
  • Hardware store
  • Paint store
  • Tool store
  • Wood and laminate flooring supplier
Working hours
  • Monday:6AM–9PM
  • Tuesday:6AM–9PM
  • Wednesday:6AM–9PM
  • Thursday:6AM–9PM
  • Friday:8AM–8PM
  • Saturday:6AM–9PM
  • Sunday:6AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations