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NAPA Auto Parts - Gilchrist Truck Parts
2700 Gilchrist Rd, Akron, OH 44305, United States
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NAPA Auto Parts - Gilchrist Truck Parts
Comments
An
Review №1

Counter guys an gal are great they will go out of there way to help find what you need .lots of common commercial truck parts . I check here first for are parts we need .

ro
Review №2

Great helpfull people, great place to get big truck parts

Sa
Review №3

Nick there is a great guy who knows his stuff. Hes helpful to customers, hes prompt, quick, and efficient. He goes above and beyond for customers and for the store. A man came in and ordered a part that could no longer be ordered or obtained. He had the part at home in his garage and brought it to the person the next day. He took a delivery after close to make a disgruntled customer happy.. off the clock. He takes pride in his job and knowledge of the business. He has even gone in on Sundays, when the store is not open, to help customers in need. Hes a shining star in customer service and there needs to be more like him. I hope his pay reflects his performance for this company. Other than that this location can tend to be very sloppy with inventory. Sometimes getting the wrong parts in boxes. The prices can be good.. and then they can be outrageous. The owner, Josh, is very kind and also goes above and beyond for the customer. However, there are a few unprofessional bad apples here.

Mi
Review №4

They was every helpful with me

Mi
Review №5

Good folks that know parts . They wont waste your time with maybe this is it

Sh
Review №6

Today around 545pm I was driving down the expressway (76)and apparently I didn’t move over fast enough and your driver stuck his arm out of the window and stuck his middle finger up at me. My family has always been loyal to NAPA, this treatment is unexceptionable. The plate number ends with 5171. I would hope you find the guy a new position within the company that doesn’t involve people.

Ti
Review №7

Great truck parts place

Ti
Review №8

I jus pick up parts from here

Da
Review №9

Always helpful staff. These guys are awesome.

Mi
Review №10

Very friendly and very helpful

Jo
Review №11

Sonia can find anything you need the problem is finding which store shes in that day LOL. Great place

Wi
Review №12

Great bunch of people. Quick to checkout excellent experience.

Du
Review №13

Friendly and have what you need for large truck repair.

Er
Review №14

Friendly knowledge staff, in and out less than 10 minutes

Ra
Review №15

Terrible service,,,says he has no workers everyone laying on unemployment checks and dont want to come to work!!! );^((

Br
Review №16

Wow is all I can say the best place to get heavy duty truck parts never a issue in 10 years I’ve been going gilchrist truck parts and even the auto side is amazing too

Ro
Review №17

Have good selection but only a few of each.makes it hard to do a complete job for a customer unless you can plan ahead to order the quantities you need. Good people.

An
Review №18

Was trying to change the oil in a diesel motorhome and needed a specific tool, guys all put their heads together to find a solution. Great job!!

Cl
Review №19

Napa parts quality is the best but can be a little pricey

Ro
Review №20

Great parts store! Almost always has what I need, rarely do I need to order anything.

JI
Review №21

Awesome..great employees and place

Ti
Review №22

The lady at the counter was very polite and helpful.

Ke
Review №23

Friendly and knowledgeable staff. Always have the right parts. Best Heavy Duty Knowledge in the area.

Cl
Review №24

Good service knowledgeable people excellent parts OK prices

Ja
Review №25

Use more book and less computer to find my hard to find partsGreat guys.wont leave you hanging

Bi
Review №26

This is the best Napa for all your automotive and HD truck parts. The employees are outstanding.

Jo
Review №27

Good service and knowledgeable. My kids like coming here with me because the workers give them ice pops in the summer and little flashlights and hats!

Ry
Review №28

Guys behind counter are great. Big help!

Da
Review №29

Cool people not really happy on the prices but thats the trucking industry but they are very very helpful thanks

Do
Review №30

Pretty sharp guys working here, good inventory and a lot of knowledgeable people behind the counter

Mo
Review №31

These people are friendly and they know their stuff definitely recommend

Au
Review №32

Best service, knowledge is great, have many odd parts in stock. Love these guys!

Hu
Review №33

Great customer service

Le
Review №34

Awesome people !!! Always nice and staff helps more then they should

Ra
Review №35

Customer had incorrect part they went above and beyond and swapped out out brought it to our shop for them Thank You!

Ro
Review №36

I love the Manager!

Do
Review №37

Nice people. great service

ch
Review №38

Best auto/truck parts store in the nation

Bi
Review №39

Employees go above AND beyond!

Le
Review №40

I bought a part there now my cancer is in remission!

Ni
Review №41

Extremely helpful employees even marcus.

Ro
Review №42

Marcus was Great Help!! Got the right product & saved money also..

He
Review №43

Great service good selection of parts

Br
Review №44

Great service and quality parts.

Da
Review №45

Helpful and knowledgeable.

Ch
Review №46

Very unfriendly if your not missing teeth and have a cut off sleeve shirt on dont bother stopping here

Ro
Review №47

This place had parts for my diesel truck that summit racing had to order

Wi
Review №48

Great staff extremely helpful

Ri
Review №49

Knowledgeable staff

ch
Review №50

Very helpful

Yo
Review №51

Sunday is closed uff

Information
5 Photos
51 Comments
4.6 Rating
  • Address:2700 Gilchrist Rd, Akron, OH 44305, United States
  • Site:https://napaonline.com/en/oh/akron/store/31348?cid=pl_yext_jobber_GilchristTruckParts_31348
  • Phone:+1 330-798-4125
Categories
  • Auto parts store
  • Trailer supply store
  • Truck accessories store
Working hours
  • Monday:Closed
  • Tuesday:7:30AM–6PM
  • Wednesday:7:30AM–6PM
  • Thursday:7:30AM–6PM
  • Friday:7:30AM–6PM
  • Saturday:7:30AM–6PM
  • Sunday:7:30AM–4PM
Service options
  • In-store pickup:Yes
Planning
  • Quick visit:Yes
Payments
  • Credit cards:Yes
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