I had a wonderful experience purchasing my vehicle at Summit Toyota of Akron. Jason Grieve made the process stress free and very pleasant for us. He was efficient but also made sure everything was covered at the best price in town! I highly recommend this dealership.

Nevin did a great job for us. With all the COVID impact on the car industry, Nevin helped us with getting a vehicle before our lease expired. Even though it wasn’t exactly what we wanted it was close. Thanks Nevin!Nevin was knowledgeable about our vehicle and helped get the app loaded and phone attached.Highly recommend him for your sales person.

This was my first time buying a vehicle out of state. I was very scared at first because I wasn’t physically there to see, hear, touch the car to see if I liked it. My wife found the vehicle and I immediately called Summit Toyota inquiring about the 335is. The process was very quick and easy. They sent me pictures, videos all to be the most transparent with me and the vehicle was in amazing shape. Dan and Patricia really took care of me and I felt like I wasn’t in Georgia buying a car all the way in Ohio but more like I was physically there and they were treating me like family. Other dealerships need to learn from this. Thank you guys for making this process very easy and enjoyable. Definitely recommend this place 15/10.

Never owned a foreign car. Brought a 2003 corolla in for an airbag recall. Treated us like gold, washed the car, cleaned it, snacks and no sales pressure. It was perfect.

Summit Toyota provided me and my family an ideal car shopping experience. Nevin was great, he was professional, and personable. He also tried to expedite everything, which my kids appreciated. He and the staff were very fair and upfront with everything from the time to complete each step, cost, and fees. We even got more than expected for our trade in. It was an easy and stress free car buying experience. We will return.

Recently took Delivery of a 4Runner that I ordered through Dave Datsko. Any and all questions I had were answered in a very timely manner which made my experience even better. The buying experience was great, customer was amazing and I was able to drive off with a great vehicle for an amazing price. Highly recommend Summit Toyota

I bought a used Subaru here. It was a good experience all around. My salesman was John, very likable and no pressure. There was an issue with one of the rims after I took the car home. I contacted them through the chat feature on the website. They took care of it right away. The service department is great. Very clean garage. Nice people.

Went with my boyfriend and his mom yesterday from the start I liked how professional and knowledgeable Nevin was. Took a while but he sent her home a happy customer. Came for myself next day and left with way more than I woke up hoping for. Thank you Nevin!!!!!!

There are simply not enough words to express how happy I am! TJ, Bob, and Jamey made the overall experience beyond amazing from start to finish. They found the exact car I wanted, got it shipped super fast and made financing a breeze. I knew they were the people to trust when buying a new car and I was not let down in the slightest bit. Thank you all for the amazing experience and making me so happy!!

I had a great experience at Summit Toyota today. Everyone was so nice, and Nevin was great to work with. He listened to what I was saying, and worked hard to accommodate my needs. If you’re in need of a car, I recommend Summit Toyota, and ask for Nevin.

Came in today and worked with Nevin. He made my first time purchasing a car a breeze! Was great with details, had a great personality and got me what I wanted. I couldn’t be more happy. Thanks Nevin!

Had a very nice experience today, Nevin was absolutely Great! I went in to browse around and ended up driving home in a new(to me) SUV! I feel he went above and beyond to make sure I walked out happy, satisfied, and in a new car! I dont feel he was pushy, or overbearing like most salesmen and Im over all pleased with my experience, I would definitely recommend Nevin to all my friends and family! Thanks again!

Today, I had an ABSOLUTELY AWESOME EXPERIENCE purchasing my Lexus IS 300.Nevin Boland, at Summit Toyota, is the epitome of exhibiting exactly how a professional salesperson should conduct a sale. He is pleasant, helpful, and extremely knowledgeable!!!!!Thanks Again!MSPENNY

My salesperson Nevin was extremely helpful in helping me - in a situation where we did everything over the phone. I feel he was honest and forthcoming. He also delivered the car to the person it was going to!

All the folks at summit Toyota were so friendly and very willing to help out in any way possible!Nevin did a great job at finding me the right carIf you’re looking for a car I wouldHighly recommend stopping in and talking to Nevin. I know he will take care of you!!

I worked with Dave Datsko to order and purchase a new Supra. The experience was awesome even though the build took a little longer due to covid. There was a little confusion with the financial stuff, but they were able to work things out with me so I could buy my dream car! Thank you so much Dave and the team at Summit Toyota! You guys were great!

Great staff and experience. Ordered a new truck & was able to completely customize it with what I wanted rather then being pressured into what they already had for an up-sale (other dealers). Nevin B. is my sales associate and updates me weekly on any progress being made & is very professional yet down to earth. HIGHLY RECOMMEND.

I leased a car here and Nevin made it easier than I had anticipated. I felt good about the service I got as everything went smooth. It was a very pleasant experience and I’ll be recommending this spot as well as Nevin to others.

Great dealership. Great people. No pressure. Honest. Genuinely friendly. Highly recommend. Thanks for everything, Mike!

Great experience. They were able to get the car I wanted in the trim and color I wanted even though they did not have it in stock on their lot. Dan was great to work with and explained everything thoroughly. The best car salesman I’ve ever worked with. Would highly recommend this dealership and Dan. Easy 5 stars.

I just started my third lease with Summit Toyota. I keep coming back because I never feel pressured and always feel taken care of while I’m there. Dan showed me three different cars and let me take my time checking them out, went over all of my questions, and then found the exact color combination I wanted somewhere else and had it delivered because they didn’t have it. And Mr. Hayes in finance goes out of his way to make you feel like family. Everyone there just wants to be helpful and make sure you’re taken care of.

My husband and I searched Nationwide for a 4Runner TRD Pro in April. Local dealerships claimed they couldnt order one, dealerships were rude, or tried marking up the prices. We finally found Dave Datsko at Summit Toyota and he was polite, professional, and communicated well from ordering my vehicle to my specifications, keeping me up to date on the process (we just picked it up), and making sure we were completely happy. This dealership was the only place we were able to order at MSRP with no hassle. I flew in from East TN and Dave even made sure I had a driver, Dennis, pick my son and I up in a comfortable ride. Dennis was also very polite and easy to talk to. You can definately tell this dealership holds value for their customers and keeps their old standards unlike many around. We are a Toyota family and they have captured our business for a lifetime, even though we live 7 hours away. The 4Runner TRD Pro made the trip super comfortable. Thank you to Dave and everyone at Summit Toyota for our awesome new ride!

I just bought a Toyota 4Runner from Dave Datsko at Summit Toyota and the experience was amazing! He was very knowledgeable and helpful. Couldn’t have asked for a better experience. Thanks Dave!

I had a great experience at Summit Toyota! Even with delays due to covid, Dave Datsko continued to keep in contact with me until my new car arrived. He was great to work with and gave me a great deal!

Nevin Boland was the young man we dealt with and he was awesome. He answered every question and concern we had and took care of all our requests. Would go back again if we needed another car 🚗.

Ended up buying my first vehicle here & the customer service was excellent! Nevin was super nice & helpful in the process. After I told him we had a deal, he gave me a high five & even other sales associates were congratulating me. 😊

I was lied to. I gave the guy every bit of information up front about my negative equity. I told him how much I owed on the car and how much I have been offered on another deal. He said they were giving out way more on trades these days and could give me more for my trade to make the deal happen. His name is Aaron King. I told him I lived 2 and a half hours away and I didnt want to drive there for nothing. I even told him how much I had to put for a down payment. He said it should be a done deal. I got there and they wanted almost $3000 more for a down payment and was offering the same amount on my car that I was offered before that the place couldnt do it. Total waiste of 5 hours driving. I would not recommend this place and will not do business with them in the future.

Sales person seemed nice, but I didnt feel that I was getting an honest experience. When we asked specific questions, answer were very vague. We ended up purchasing a car somewhere else for this reason.

Was out of town. I needed an update on my radio on my car. It kept failing to download. So we stopped there and they got it fixed. The 2 guys that helped us were very nice.

I didn’t get a car here, BUT, I have to do a huge shout out!On June 18, 2021, my girls and I were coming home from Charleston, SC. We got into Akron, and there were the most confusing detour directions and we got lost. I finally pulled off the freeway, and I told my girls that I was going into a car dealership, that they were the best at helping people.We pulled into your dealership around 6:00pm or so, and found our hero, Dave Datsko.Dave helped us find our way back to where we needed to go. He was patient and kind to me and my girls. The girls repeated his directions over and over again, just like he asked, and we thanked him immensely. The girls got us back on track by repeating the directions for me. My youngest kept saying “he was SO NICE!”The girls hailed him a hero, and I finally figured out where we ended up at so I could say thank you to Dave!!

I delt with Nevin Boland to get a new Tacoma I thought I would have to order one and wait 2 months to get it shipped but they had the exact truck I was looking for in stock. Very easy to deal with and fast process. I will definitely come back when Im ready for another vehicle!!!

If you need a car, ask for Dave Datsko! No pressure, honest and extremely friendly. If we ever need to purchase another vehicle, our first stop will be to see Dave at summit Toyota!

Nevin Boland has been an incredible help, from buying my first car to buying my replacement after an accident, he’s been nothing but awesome. Highly recommend

Really bad experience in the service department. Scheduled a service appointment and confirmed with the lady on the phone that there would be no charge to me. Ironically the second the service writer brought up my Information, the first thing he said was there would be a charge for the service. I specifically called to confirm this point and was misinformed. I drove an hour round trip for nothing. The service writer seemed like he was having a bad day and could have cared less about any of it. Very disappointed as Ive always received excellent service in the past. You live and learn. Never again.

I shared my opinion and feelings of a very recent poor experience with this dealership, salesman, and manager. I erased it, following manager response, to simply make my own response.To each their own but as you can see all of his responses to mine and the other poor reviews are to blame the customer and “correct” statements made in the review. I can’t speak for the others but his response to ours is not as he indicates.Everyone has a different experience when shopping for any product. My strong suggestion is, if you choose Summit Toyota, go in with your red flag meter ready and do not take anyone’s “word” as truth.

Had a great experience buying my wifes Camry, I would recommend Summit Toyota of Akron to anyone looking for a new, used or certified pre-owned vehicle. The staff here is very friendly, knowledgeable and helpful from sales to financing. Thank you Summit Toyota of Akron.

David Datsko took good care me. He even did me a solid after the transaction was completed.

Dave Datsko was amazing to work with. He was helpful, patient and efficient. I highly recommend him if you are looking to buy a new vehicle.

My wife’s truck decided to give up. So she had her heart set on a specific brand and model. Using Auto-Navigator we wound up at Summit Toyota they had just what she was looking for. As we walked into the dealership we were greeted by Dan Schrier. We told him what we where interested in he sat us down grabbed the car and got to business. Once my wife drove it and fell in love Dan got the paperwork in order which I must say was very quick.( Beginning of the best experience) He very efficient and knowledgeable and made us feel very welcome and excited to be doing business there. He asked terms and payments and got us just what WE ASKED FOR. I’ve purchased from other dealers but Dan really made us feellike we mattered. I plan on doing business with him again. Great dealership great guy. Thanks Dan!!!!

Have been purchasing cars from Summit Toyota and predecessors since 1985. Honest knowledgeable people.

Jay was awesome to work with and made the buying process much easier! Highly recommend!

Quick to the point In-N-Out. Im not saying thats everybodys experience but mine was worth the time.

Very clean! This place is fantastic and I always have a great experience. They definitely set the standards high.

My car shopping experience was great due to the help from John Heslep. He made everything so easy and meeting all of my needs and wants. It was more like dealing with a friend instead of a pushy salesman!! I love my new truck!! Thanks John and team at Summit Toyota for a great experience!! This was my first car I have gotten from Summit and I’m sure that it won’t be the last.

Dan was great. I usually have a disdain for car salesman tactics. He got me in the car I wanted and the deal I desired.

Dave Datsko was very helpful answering all my questions and finding the right truck to fit my needs. Thank you Dave!

Was told shocks and struts are fine. No wear, all seals are solid and no leaks during a multi-point inspection for upcoming camping season for towing.It is a good thing I know vehicles and the difference between good and bad.Thank goodness it was a free service, Id be back there requesting money back.First indications were extreme bushing wear on the front struts, add in the excessive impact for the bump stop. The rear was about the same. Excessive impact on the axle tube from the bump stop.Add in the cupped tires, any beginner can see the signs.Post install, whats with the leaky struts that never push back out?Ill never be taking my vehicle here again.Ganley Toyota is just another 10 minutes down the road for me.Edit for reply:Dear Mr toyota... While its true that its been 6 months since I was there. I did not post this review until a week ago. I assure you that the work Ive done was shortly after your multi-point inspection.No matter how the cookie crumbles, it still crumbled. It was your job to ensure that my vehicle was safe and comfortable for an awesome towing season.You have failed and lost my business.

Laura is the greatest sales lady I have ever met!! I would and will recommend her to anyone in the market for a vehicle! She is kind, sweet caring, and very attenuative! Best car buying experience I have ever had! I love my 2021 Toyota Corolla Hatchback!!!! :) Thank you Laura!!

Just picked up a new 2021 Limited 4-Runner. The 4-Runner is great. Summit Toyota was just as great from David Datsko my Sales Rep, to Max the initial contact to Jeremiah the protection man to everyone at Summit Toyota. I live in the Cleveland area and chose to drive to Akron to purchase this great truck. I highly recommend Summit Toyota.

I can’t say enough good things about Summit Toyota in Akron! Every employees was a joy to be around.This is not our first purchase at Summit Toyota and it won’t be our last! Always a pleasant car buying experience.Thank you Summit Toyota staff we really appreciate you!

One of the best car buying (lease) experiences Ive ever had! April Tobias was my first contact and she was very quick to respond and get me a quote. Dave Datsko did a great job finding the EXACT vehicle I was looking for and went way above and beyond to deliver the vehicle to our home, which is over an hour away from the dealership! I will be sure to recommend Summit Toyota to anyone in the market for a new vehicle from now on.

I walked into the dealership on 5/19/21 to test drive a 2021 Toyota Sienna Platinum. I test drive the vehicle, liked it and asked the salesperson to draw up paperwork on how much this vehicle would cost. He met with the general manager TJ Disanto and he wrote up a purchase agreement of $42,859 and the salesperson right away noticed this and said wow youre giving him $10,000 off and the general manager laughed and let him leave his office. When I saw the price I asked if they could hold the vehicle until 5/20 so I would have the time to sit down and purchase the vehicle. They required a deposit on the van of $1,000 to hold it until 5/20. I showed up to the dealership on 5/20 with and additional $8,000 for a down payment. They drew up all the paperwork which I signed including the purchase agreement of $42,859 which the dealership and I both signed. After signing all paperwork the salesperson took me to the service department to schedule first service and then we started to download the Toyota app so I could pair my phone with my new van. The the general manager comes over and say there is absolutely no way he can sell me this van for the agreed upon price. I said what do you mean and TJ told me that they would be losing money and that I was taking advantage of their dealership. While getting frustrated I raised my voice and he dismissed me with a hand gesture and then hid the rest of the time. They did give me my money back at that time and at that point I didnt know what to do. I had copies of the agreement which we both signed and I thought the deal was done. They pulled my credit through three financial institutions and now I have nothing to show for it. This dealership conducts business very poorly and Shady.

Jay was referred by family members and helped me secure the 2021 corolla hybrid I spent months looking for during the semiconductor shortage. The car was delivered from another dealership in another state within 24 hours of my purchase, service was incredible.

Very friendly, helpful, and cooperating staff! Will definitely continue to work with Summit Toyota of Akron to pursue my vehicle goals and finance options. Thank you all!

I am writing this review for Barb Richards who purchased a certified used car on August 27th. Even though I was buying a used car they treated me like I was buying a new one. My salesman was Jayson and he spent a lot of time with me. He was very helpful. He asked all the right questions to find out what would be the best small car for my money. I picked a 2013 Toyota Corolla that I just love. It looks brand new and is perfect for me to drive. Everyone that works there was friendly and efficient. It was a great experience and I would recommend them any one looking for a good deal on a car.

My hubby loves this place! The maintenance team is great!

I wanted a rare vehicle, a Prius Prime. Dave Datsko went out and find the model that I wanted in the color that I wanted within 2 weeks in the middle of the COVID-19 pandemic and the middle of a microchip shortage. Unlike another dealership that I wont name, this dealership wanted my business and worked like heck to close the deal.

I can Honestly say, Summit Toyota has changed my whole world. LOVE MY CAMRY XSE!

Nice guy helped us

Dave datsko was a great person to work with. He went above and beyond my expectations to get me in the exact truck that I wanted. finance team got me the payment i wanted and was able to get me a great warranty as well. I live an hour away but will make the drive to get my truck serviced at summit just to take advantage of the great dealership warranty they offer for FREE. Would definitely recommend anyone to buy from them

Just wanted to leave a comment because of horrible serviced I received! If I could leave negative 5 stars I would!!!! Me being in the service business myself I excepted to get great service. I stopped for help with my Toyota product, I had just replaced all 4 of my tire pressure sensors and thought it would be cheeper if I went to a Toyota dealership. As I walked into the service department I wasn’t greeted with a friendly greeting i had to walk up and ask for help, then to be told to hold on there are other customers waiting to be checked out. After waiting for five minutes the express advisor went to the service manager to seek advise, she went on to say someone had to break my sensors or the batteries where dead after I had just got done telling her they where brand new! She sounded totally clueless, then proceeded to tell me it would be a $100.00 to get my tire pressure light off. So after hearing that I left and went to Lexus of Akron canton. I was greeted immediately when I arrived and the work was done for no charge. My advise stay clear of this Toyota dealership they have untrained employees and would rip off anyone that walks through there door.

WOW WHAT AN EXPERIENCE! I ORDER MY TUNRDA BACK IN JANUARY AND HAVE BEEN PATIENTLY WAITING FOR IT COME IN! SUMITT TOYOTA HAS KEPT ME INFORMED OF THE BUILDING PROCESS ON A REGULAR BASES, START TO FINISH! AND TODAY I AM FINALLY TAKING IT HOME! UPON ARRIVAL I WAS GREETED BY THE GENERAL MANAGER TJ AND MY SALES ASSOCIATE DAVID DATSKO! THEY HAD IT ALL CLEANED UP, GASED UP AND HAD ME IN AND OUT IF FINANCE IN RECORD TIME! I WOULD RECOMMEND THIS DEALERSHIP TO EVERYONE AND I CAN SAY THAT THEY HAVE FOUND A CUSTOMER FOR LIFE!!!

This review is about the service dept management specifically.I bought a vehicle from this dealership and bring it in for regular maintenance. This most recent time, I got it back with a deep scratch in the rear bumper. I was obviously unhappy but things happen, and I reached out to establish whether they could confirm that it happened there and possibly do something about it. I was told that it would be looked into by the service dept and contacted again shortly after. That was over two weeks ago and despite my calling and leaving voicemails numerous times, Im still being completely ghosted. Extremely unprofessional and escalating a situation from something mild to one that reflects poorly on the entire dealership.

Great staff. They were prompt, courteous, well informed, and personable. No pressure, just friendly and helpful.

We had a great experience from start to finish . If you are lucky enough to have Ian from finance, to also be your salesperson !One person from start to finish, was fantastic!!

Great experience buying two cars here. The salesmen allow you to direct the conversation, they dont try to convince you to get a car you dont want. They make things go as quickly as possible once they can tell you have your mind set. They come across as very honest, respectable people, and they try to get you the best deal they can.

Laura was super helpful sat down went over all my options really knew what she was talking about. I felt comfortable through the entire process 10/10 would recommend going to summit Toyota.

Dan Schrier and the team were fantastic from start to finish. It was no pressure. They found the exact car that I wanted. We Able to negotiate a good price easily. They didn’t try to add on ridiculous fees or a hustle me in any way. Will go back to Dan and Summit in the future. Great people. Not your typical slimy car dealers

We just got our second lease from Summit Toyota. Blake Johnson is a great salesperson. He worked with us until we found the car we wanted for the price we budgeted. The staff is nice, polite and professional. The free service package that they have sets them apart from many dealerships. I am sure that we will keep leasing cars from them in the future!

My online search led me to Summit Toyota. A very dedicated employee, April Tobias, was quick to respond to get the information I wanted. She listened and followed through. She treated me like I was a family friend by sending an ecard for my birthday, going the extra mile to provide genuine OUTSTANDING service! Thank you, April!

Great dealership I was in and out in no time with a brand new 2021

I was in the other day and talked to Laura.She was very helpful and I would recommend her to anyone looking into buying a car.

Educate yourselves about organized gangstalking and remote neural monitoring, together we can help save lives.

The worst customer service ever!!! We had a lease that was returned on time, the dealership didnt provide any copy that certifies the return and kept charging for several more months even though the car was returned! Called many times where they ping pong to different people! Please stay away if you dont want to face similar issues.

I just bought a certified 2017 corolla here and it was a fantastic experience. I truly believe I am walking away with a great deal and had a more than pleasant experience. If you plan on shopping here ask for Ian! He was great to work with and truly found me a stellar deal. It’s a great place with great people!

This is a trash Dealer with no respect for the customers. They are playing on the phone and we just standing there and no one help us. This place people need to take classes on how to satisfy customers.

April was very helpful and showed genuine interest in what exactly I wanted and how I would go about getting it. She was very kind and congratulated me when I bought a car from a closer dealership. Would highly recommend them for buying a car.

I recently got my Toyota serviced at this location,Even though it wasn’t purchased here,Greg was really nice and let me geek out and ask all the questions that would probably be annoying to someone else that didn’t share my passion for keeping a vehicle well cared for, I will definitely bring my car back.

Let me walk you through my purchase at Summit Toyota. I went to look at a variety of Toyota vehicles because my current Toyota lease was coming up within the next year and owning a Toyota is probably the only thing better than sliced bread. I was not planning on purchasing one of these vehicles this day, but instead merely wanted to feast my eyes on my options. I knew when the right deal came along, I would not have much time to go to the dealership and snag my new ride (lets be fair, its a Toyota and none of them will sit long on a decent deal). Summit Toyota was the only option after a bad experience at another dealership. When I arrived at the dealership one morning, IAN (the salesman) greeted me and we test drove a Tacoma off road. This was the only Tacoma on the entire lot and I was certain it would be sold any day now. After a no-pressure but thorough test drive, I knew I had to purchase this vehicle before I left. IAN (the salesman) took me on a routine test drive route allowing me to test the ability of the vehicle in a safe manner and explaining to me each and every feature the vehicle had. He answered every single ridiculous question I had. IAN (the salesman) is truly a Toyota expert and put my knowledge of Toyota vehicles to the test.I test drove exactly zero additional mileage guzzling beasts of Toyota vehicles. IAN (the salesman) told me he would get me a quote on the Tacoma right away and it would include getting me out of my current Toyota vehicle and into this new incredible truck. The quote came back well under what I anticipated due to IAN (the salesman) and Bill (the sales manager) hard work. Needless to say, I purchase the truck on the spot and drove home a couple hours later.Why did it take so long you ask? Easy answer.. there was a line of people in front of me to go through finance as they were purchasing their new Toyota machines that will likely outlive all of us on inconceivable deals. While I was waiting my turn, IAN (the salesman) kept me entertained and we had great conversations about Toyota vehicles. IAN (the salesman) is the greatest salesman I have ever dealt with and I cannot recommend him any more to anyone. I grabbed almost all his business cards and have been distributing them to anyone that mentions a new car to me.Summit Toyota made my purchase a great experience and I would return in a heartbeat, although we all know I wont have to (I drive a Toyota).

Friendly staff and nice waiting room. I get my car tuned up every 5k miles and they always have many appointments and have a shuttle. Worked fast too.

Jason is my favorite salesman ever. Hes not in it just to sell a vehicle. He takes his time and is very courteous. I will keep coming back to Summit Toyota as long as hes there.

Excellent experience buying a new Venza in difficult covid times. John Heslep was great to deal with.

Nevin was awesome, helpful, painless, everything you want from a car deal.... I will do business with them again,, thanks Nevin

Now let me start of by saying I got a really good deal on my 2020 Camry however this place is very unprofessionally managed and a horrible after sale services.My husband and I went in and we were paired with Christian on of their sales guy. He had no knowledge of their inventory or the packages offered. After we agreed on the car about a week and a half later we came to pick up our car and it wasn’t the one we agreed on.We didn’t make a big deal out of it since everyone makes mistakes. The searched through Toyotas inventory and finally found the one we want and once again we signed the sales agreement. 1 week and 1/2 went by we didn’t hear a thing back meanwhile before the first mishap we were the ones chasing him down on the phone to make a sale and it was the exact same way the second time round.After 2 and a half weeks we decided not to get a car here after the awful experience. We went in to get our deposit and the manager was really understanding and even apologized on his behalf.Me being the kind of person who always wants to give people a second chance I went ahead and got a car here. This time we were paired with Jesse; he seemed nice enough or at the very least knew the packages and inventory. I got the complete warranty package the offered and I was told Jeremy the guy who handles warranty will give me a call within the next few days and Jesse said he’d call to see if I had any questions about the car. We bought the car on Monday, on Friday I decided to call Jesse no response left a voicemail. On the following Monday he returned my call I was unavailable at the time so he left a voicemail. I called him back 3 later and left a voicemail again didn’t get anything back. So, once again I got tired and went in person to address the information and Jesse had to say was “yes, we were so slammed this weekend and I called and left a voicemail” which I responded with yea, and I called you back 3 times and left a voicemail and all he had to say was; I didn’t get it. Anyway fast forward to 2 weeks of having my car still no call from Jeremy to schedule the warranty they were so eager to sell to me. I’ve called left a voicemail and received nothing return.I’m beyond disappointed with my overall experience at summit Akron of Toyota and I will not be recommending this place to my friends or family. They do the bare minimum to make a sale and you’ll never hear anything back from them again.Yetunde!

UnimpressedTo be nice Ill leave the individuals name out. I called to order a part and was greeted with a cool reception and told, I must have the last 6 numbers of the serial number. When I called back the same person placed the order and I was advised he would call when the part comes in. I still have not received a call weeks later. At this point it not longer matters. My friend went into the dealer too see if the part was in, I said you wont find him by customer service awards. Lol.Ive often said before purchasing a car call the parts department you can learn a lot.Thank you TJ, Ill be in touch.

I leased a 2017 Camry 3 years ago and liked the car so much I decided to purchase after the lease. I called Toyota financial to purchase outright and they told me I had to go through the dealership. The dealership contacted me and was under the impression I wanted to turn my lease in on a new vehicle. When I told them I wanted to buy my current lease they changed there tune and was not helpful at all. I had to call Toyota financial and work with them directly because the dealership would not help. My salesperson finally called when I had already completed the loan process elsewhere. I was planning on bring the car back for service but I was treated so poorly I will just go else where.

I recently purchased a used car from Summit Toyota and must say, I had an awesome experience. I dealt with Bob during the whole process, he is fantastic. I was upfront with my budget including down payment and how much a month I wanted to spend and Bob did not push for more than that I wanted. He was upfront, I never felt like I was being pushed or hassled. I would suggest Summit Toyota to anyone looking to purchase or lease a new or used car!

I recently bought 2021 Toyota Supra 3.0 premium surprise for my wife.The service provided by Akron summit toyota is bestAll friendly. I have Dave Datsko for sales guy since 4 years he is the guy we trust. I like to recommend this dealer for friends & family.

That was a joke of a used car lot. Lost out on a $15,500 deal came down to $14,000 wouldnt accept a personal check. Found something better at North Coast Auto Mall.

This is my second car I purchased from Summit Toyota and like I expected everything went great! The process was fast and I was into my car in no time. Dan and John helped me out they want the best for you if it’s something you want they’ll try their very best to get you that. Highly recommend Summit Toyota

Dave is an honest and solid salesman

I bought my car from Summit Toyota today from Todd Price! His customer service was exceptional! Hes very personable, reassuring, helpful, and he not only made the process easy as pie but we had a blast! If youre in the market for a new vehicle I highly recommend going to see Todd Price at Summit Toyota of Akron!

Was dropping a newly purchased used Camry to our daughter and the engine light came on. We were there only for one day and wanted to have it checked out before We flew back. They got us in the same day and checked it out. I really appreciated it. Nice spot to hang out and work on the computer while waiting for the car. Great job. I was very happy to have it looked at. Great service too! Signed - A happy customer

Impressive customer service! The responsiveness and professionalism of TJ DiSanto and his team are unsurpassed! TJ was able to locate the vehicle I wanted and at a fair price. The transaction was easy, no hassle and the 5 year/50,000 maintenance program is a nice bonus. John delivered the vehicle and was so professional and knowledgeable. Ian in Finance continued the high level of service and professionalism.

Great people, great cars!

Nice place. Technicians are very knowledgeable. Definitely will be back!

I purchased a Sienna in 2017 and leased a Tacoma in 2020. Bob Watterson helped my wife and I with both vehicles. He was knowledgeable and fantastic to work with! There was no pressure and we felt that we received a fair deal. We would highly recommend and will be return customers. Their service department is also very helpful.

I recently purchased a Toyota truck from John Heslep at Summit Toyota, and had a fantastic experience. Both he, and Ian in Finance made the process very smooth and without any gimmicks or pressure. I highly recommend the Summit Toyota team!

Great service as always

This place is deplorable. They value the customers but not the employees. Poorly managed and most of the people that work there are hired through friendship and not the quality of their work. They go through good workers and keep the ones who cant do half of what the qualified worker does. I bought my Tacoma from them and looked in the back to see it being cleaned only to see the detail guys working in the mechanic area. I asked the guy D why this was and he said the owner feels they dont need their own work area. He also said they get moved around a lot. He told me he hired a guy who was good but they didnt care to keep him. He said they go through guys like water. I was saddened by this. Goes to show......good hard work accounts for nothing when friendship employment is more important. Got a good deal on my truck however. Great place to buy a vehicle not a great place to work unless you are the owner or management or even a salesperson.😞😞👎👎👎👍👍👍🤷🤷🤷