The service rep was very nice.Unfortunately l no longer have the foreverProgram ..Due to my misunderstanding and distance. I thought from impression that l got from the Staff members who call me l had to return to Van De vere in AkronOr my warranty wouldnt be validok due to my fear of driving on freewayAnd being expose to virus l didnt go outUnless it was necessary. I even let my car sit for 2 months also l thought since l was under the mileage l was ok wrong ...6 monthsOr 7500. I only did 4000 miles. Last oil change 28000. Now at 32000. sad to sayI didnt get a call until lately..no reminderNo good explaination..What a breakWhat a lost...it hurts being a senior citizenI hope when you reach my age someoneWould be more understandingGod bless