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Family Dollar
19 N Arlington St, Akron, OH 44305, United States
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Family Dollar
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da
Review №1

I was there mid Saturday morning to buy a $1 jug of water when I found out I only had .75 in my pocket.. A really nice guy overheard my discussion with the cashier that I needed to run out to the car for more money and he said he would pay for my bill. I was really impressed that he did that. Also, the guy working the store was very cool.

Am
Review №2

The employees are always so nice and almost always has what im looking for

JO
Review №3

The people were very helpful there

Sa
Review №4

Dangerous!! My granddaughter and niece 10 and 14 years old went there. A woman approached them at the register cussing at them asking for money.the sales people put them behind the counter and called police.she left .

La
Review №5

Always has been my favorite Family Dollar to shop @,,,,, always clean,neat and the cashiers are always kind and willing to help with your shopping experience.

Jo
Review №6

I just came into the store as I was putting my mask on. I ÀLWAYS wear my mask. I put it on to look over and see a person without one. I said can they please put one on? I was told by a girl with pink hair they are a child and dont have to. Management is out of control at this location and I will be reporting to upper management at Family Dollar. The manager on duty had NO clue how to deal with the situation saying to get out! Disgraceful!

mi
Review №7

Nice, very low prices on a variety of items.

ti
Review №8

Half of the shelves were empty, I think they were doing a mod change. Most items were over priced. There were quite a few $1 deals. Will I go back, maybe, if I am in the neighborhood and I need something quickly.

Be
Review №9

Stopped in today after a doctors appointment at the oncologist and several people in there with no mask on including a male employee, maybe the manager, Im not sure. Thanks for putting my health and life in jeopardy. I will not do business here again since they cant follow the state mandate on wearing a mask.

Je
Review №10

The picture is to show you how much ground in dirt there is. Half their shelves are empty. Empty boxes and stock is all over the floor. They dont have carts. They dont even have bags to put your stuff in. They need to be closed down immediately!

Co
Review №11

The manager and cashiers break their backs to serve us with courtesy and concern. ❤️❤️ Keep up the good work..

An
Review №12

Had to return something and they were very helpful. They did the refund with no problems. Thanks!

Da
Review №13

Nice place very helpful to me what l need to get

Am
Review №14

This place has gotten better over the years. Employees are nice. Stores neat. Selection dosent suck.

Si
Review №15

Exceptionally helpful and friendly staff however they seemed under staffed as the line was long (it wasnt a very long wait even using just one register) Have to say my biggest complaint is they have such a great selection to choose from and IM A TAD BIT TOO BROKE N CANT AFFORD ALL THE STUFF I WANTED !! LOL !!

Os
Review №16

Awesome great place great people who worked there

Da
Review №17

Cleanliness is good, staff is very good. Overall the store is great for the size that it is. It is smaller than a couple others Ive been in and it does show it by very narrow aisles(narrower than larger stores) and merchandise somewhat crammed on shelves.

Co
Review №18

Great store very friendly staff and looks the best it has ever if only the crackhead thieves would stop steeling all the time they would have all the products that hard working people want and need but the staff can only do what they can

An
Review №19

For the most part everything was great. I was trying to find several things and I have a hard time moving around without getting winded so a member of staff helped me to get around the store. Unfortunately there was a woman sitting in a chair with a stroller smack dab in the middle of the isle in front of the baby area so I had to ask staff to grab my things. The customers are usually a reason I dont like to shop at this particular location. People not watching their kids. A little girl nearly knocked me over, mother no where to be found. I told staff and they apologized and quickly helped me carry my bags outside. I got everything I needed from food to super glue. Thanks to everyone. Please people be more mindful of other people shopping.

Br
Review №20

Would be 1* but the staff is so friendly!! Seeing other reviews does not surprise me. This store is filthy. I was seriously shocked. Too bad because it is a busy area and staff is always so friendly

ju
Review №21

Employee was very rude my daughter had to use the restroom she said the restroom was for employees only i was told we could use them anyway by an employee both doors to the restroom where unlock an employee was very rude told her that that area was private and asked her if she could read and saw the the sign she said yes and apologized the employee didnt say anything just gave her a look i will no longer be shopping at that store

Jo
Review №22

You already know

Co
Review №23

Staff is friendly and very helpful. Prices good. Nice spacious store, well stocked when I was there. I had a pleasant shopping experience.

Me
Review №24

The aisles are always blocked and shelves are always a mess and need restocked. Today the ceiling was falling in, which made it even harder to walk thru the store. Staff members were nice though.

Br
Review №25

I have been to third-world countries and expect places to be dirty and disorderly. Shelves that werent bare were disorganized. Lots of products out of place and on the floor. I was asked if I wanted a hand-written receipt because they had run out of register tape. I live out of state and consider them fairly consistent. This place is the exception. Clearly the manager at this place doesnt understand the role. This place did not get in this condition in a week or month. Theres clearly a lack of concern going on... Sad.

Be
Review №26

Always messy. Clothes all over the floor. NEVER ANY CARTS. As a semi handicapped person, i NEED a cart. There are never any at the door and if you see one in the store, the staff are using it. Redeeming value IS the staff. THEY ARE ALWAYS FRIENDLY AND HELPFUL.

St
Review №27

The help there really isnt any help. Its really a great place to test your patience. Let the chaos begin.

BT
Review №28

Amazing staff! Helped me carry out my bags! I had surgery that day and dropped my things everywhere! They didnt hesitate to gather up my things and carry them to my car and then gave me a shoulder to lean on! Thanks guys!

Jo
Review №29

Super nice staff. Except the female manager with the glasses. She was rude and very lazy. Other then her, great staff and excellent service

Me
Review №30

They moved allot of things around and have made the carts in store only, I needed assistance to take my bags out because I have a broken foot. A nice man helped me, however Im still missing a few bags of what Ive bought

ta
Review №31

Always great. People come in at 3 and 4 when they are changing drawers and complain nonstop in line, so be ready to hear whining. I just buy painting supplies

Fe
Review №32

Everything is always where I can fond it.

Te
Review №33

As the new store manager, and a regular customer, Ive made a commitment to make sure this store stays clean stocked and organized! Nothings worse than shopping at a store thats a mess

Ny
Review №34

Store has new supervisors and looks better everytime I visit. Staff is friendly and helpful.

Ma
Review №35

At the time of my visit there was no paper receipt and the cashier couldnt accept cash. Plus there was no actual bag for purchased items. I was a little disappointed although they have good pricing.

Mi
Review №36

Yall never have bags every time i go shopping and theres always carts blocking everything wo you cant get to half the stuff

Ty
Review №37

I personally love this store simply because its so convenient for me.

St
Review №38

It has definitely improved in the past year. The old manager Mike became incharge and he made some huge improvments he then left and Tania took his place and shes a very good employee also. Their definitely getting alot more items in stock than they ever had. Im in there everyday for the past year and it used to get boring to the point i would go in a different family dollar and be in heaven but now every time i go in i see more and more new things and staff is friendly. Oh and the girl BJ that works there is a great employee also always helpful even put a blanket up for me that my grandbaby lost in there.

Ab
Review №39

As a retiree, I was in pursuit of a fun part-time job position. Someone who knows the manager told me to go to the store and apply in the store for a cashier position, per the store manager. So I did. Upon leaving the store the manager said to watch for an e-mail and Ill give you a call. Never got an e-mail.Two days later I called the manager. She pulled-up my application and said it was marked red, and that was the reason I did not get an e-mail. She said, You should be able to answer the questions, right? Still dont know what that means.She complained about the lazy irresponsible employees in the store. I asked her who interviewed them. She said she did. I asked who hired them. She said she did. I asked who fires them. She said she does. She said she has to be in the store everyday because the store is always short-staffed.Ive worked in nursing, for 22 years. My stna nursing license is current and in good standing. I have a sound resume, excellent work history, professional references, clean backgound check, and a long history of clean drug tests. Im not lazy. Im not irresponsible.Before I called this manager I submitted the same application, from home, to a different store. Human Resources accepted it with a corresponding confirmation e-mail. Possibly Human Resources did not receive my application from the store because of a computer glitch. Possibly a system glitch. Possibly a program glitch. A capable manager would also realize these possibilities and address them. Human Resources accepted the same application submitted from my pc, to a different store, and I have the confirmation e-mail as proof.If one section of your application is incomplete, maybe youve missed a question, you wont be able to move on to the next section. You have to complete the sections in sequence. You have to answer all of the questions in one section before moving to the next section. You cant submit an incomplete application. The application doesnt let you. Again, there is always the possibility of a program glitch.The first day I went to the store I waited for one hour to use the computer to fill out an application. I left for an hour and returned to find the manager and the applicant still sitting in front of the computer together as the young man applied on line, finished, and had an interview.I waited an additional 2 hours while listening to and seeing customers complain about no one being at the cash registers to check them out. Three cashiers disappeared at the same time, leaving the front of the store unattended. For a total of 4 long hours the manager and the applicant sat in front of the store computer, applying and interviewing.I left again and returned the following morning and sat at that computer for almost 2 hours while the computer crashed once and continuously booted me off the application page back to the home page. I had to continually log back in to finish the application. I expected an interview to follow. Why else did this manager want me in the store to fill out an application in the first place.This manager wasted 6 hours of my time (including the one hour I left just to return) to tell me that my application was marked red, which is a bunch of bull. She wasted an additional 5 minutes of my time telling me about her lousy employees, her problems at home because shes at the store everyday, and the stores fickle computer system.Who in the name of God in Heaven would want to work here...let alone shop here.Ive never shopped at this store because I didnt know it existed. I now have absolutely no desire to shop here and wait in line at checkout with a bunch of disgruntled customers complaining about no one being at the cash registers.Messy manager. Messy store.

Ro
Review №40

Pretty decent store given the shity location which in turn brings shady customers

El
Review №41

I think its one of the cleaner Family Dollars in the area. Lines are usually pretty slow though. Idk why they always seem under staffed.

de
Review №42

Low prices and fast service

Pa
Review №43

Always have what Im looking for. Courtesy of employees is excellent.

Jo
Review №44

This one is right down the street from my house, so I go there relatively frequently. Its not bad. Id say its about 50/50 as to whether or not youll get through the checkout line in a reasonable amount of time. Ill often go in and see a line that goes back halfway across the store and only one person checking ppl out. This happens most often between 3-6pm. Right around the time most ppl are getting off coif working and stopping on on their way home. Other than that its fine. Although I do have the same complaint I have about all the Family Dollar stores, which is that, for a discount store, their prices really arent all that low. Some stuff is a really good deal there, but the bulk of their stuff is pretty much right in line with what youd spend at the grocery store or on some stuff even more like what youd spend at a convenience store. It is, however, nice to be able to go somewhere close if you just need to grab one or two random things, without having to commit to going somewhere like Walmart or something.

Jo
Review №45

Low prices lot of cheap products very handy for certain items

Qu
Review №46

1 cashier had a whole line of customers other employee kept stocking shelves instead of helping the cashier with her line of 8 lol or more. Customers should always come first.

K
Review №47

Theyre cleaning it up and it looks more organized now.

pa
Review №48

Always problems. Always have 3 or 4 workers in the back talking to each other and 20 angry people in line with 1 register open. You can never get through the aisles because stuff is piled everywhere.

An
Review №49

Need to restock. Customer service needs to be retaught to all, even the manager woman. I asked her some pointed questions about 2 different products... First she said i dont know... Then as she walked away before i was done talking, i asked her another question and she continued walking away. Any answers i got were unhelpful. Then when i went to checkout... She insinuated i was not going to pay for the two unnecessary items i held back, to see the total, to add them to the purchase or not. And finally walking out... The security point chimed. So i said do you need to relook to her ?(eventhough she and i both knew she already had) she said yeah... (Honestly i wasnt expecting that. 99% of the time, they waive a person threw if it was clear they had no stolen items. .. By asking to look again, offended me... But i pulled my suff out again.... And they had the theft devices still attached to the clothes. Bad expirence over all... Then i get home and one of my purchases- not there. Lovely....This is an add on... I see this comment directly under my comment and the woman was talking about me. Lady YOU ARE NOT THE ONLY DISABLED PERSON OUT THERE! And why on earth you could not go down any other friggin isle is beyond me. My stroller was not blocking the way. And my little girl... That you claim no mother was there? Obviously i was to be found... Less than 3 feet from her. I have cracked vertebrate in two places in my lower back, and i need to sit down when the pressure gets too much. And the chair i was in... Is the computer application chair... Its meant to be sat in!.AAnyways the world doesnt revolve around you and your needs. And if my petite 5 yr old almost knocked you over then maybe you should not be out where accidents can and do happen, if your that darn frail. And let me apologize for your obvious selfishness of having ZERO empathy for others.

Re
Review №50

Been shopping here for years...no problems

Pe
Review №51

Paying attentions to the mailers that are out each week.great sales

Yo
Review №52

I am very disappointed with the customer service at this location. I had the e coupons and they assumed they were expired. Another cashier fugured out that my phone number wasnt logged. They should be knowable enough to see that if your a cashier instead of acting like you dont care. No large bags and no thank you.

Ra
Review №53

Stores in the ghetto store is pretty ghetto itself also pretty dirty store but the staff are wonderful and I go to it all the time great prices great people working there that always there to give a hand love the place

Ro
Review №54

I shop there I found what I need

ne
Review №55

Worse store ive ever been to. Dirty no bags unprofeasional

Ev
Review №56

Good selection, cheap priced, nice staff.

Pe
Review №57

Love the store that can have anything possible need

Ch
Review №58

Workers are very helpful and the store is very clean and well organized

Pa
Review №59

Had everything I needed service was okay

Pe
Review №60

Very cheap items especially clearance laundry soaps Appliance stuff very cheap great service and very close to my home very nice of all of all the stores theyre the nicest

Mi
Review №61

This store location was dirty and messy. Employees need some help with their appearance. I will avoid returning there unless its a have-to situation. Note: Homeless creepy men lingering outside the doors staring and asking for money.

Am
Review №62

The people working are always Soo nice

Rh
Review №63

I WILL NEVER GO TO THIS LOCATION OR ANY OF THERE STORES I had my 4ur old grandson screaming to go to the potty We in countered 4 When I asked the first male He just looked at me and kept on walk-in the 2ND person a female yelled for the 3 person (female)Which she said the toilet was broke So were leaving and Hes still sayin he has to potty and the girl at the register says We dont have a public bathroom So the worker lied to me? Then post a sign on your door saying. No public restrooms !Oh wait that might lose alot of customers and then the company lose money then cut back hours or even employed get let go Well I will never walk into ANY FAMILY DOLLAR STORE AGAIN AND IM SURE ONCE PAYIN CUSTOMERS REALIZE THERES NOT RESTROOMS THEY MAY CHANGE THERE MIND

co
Review №64

Love my family dollar prices and convenience.

ba
Review №65

They have everything I need at a cheap price

Na
Review №66

Clean nice people. Close to home..

Le
Review №67

Bought some clothes here that feel like clouds ohhhh!!!!

an
Review №68

Great staff

bi
Review №69

Stocked items

Ae
Review №70

I was able to find what I needed quickly and easily

Ge
Review №71

Cheapest place to buy a single black & mild 1.07 out the door!?!

Ki
Review №72

They always have one cash register open at a time

li
Review №73

The lines are just too long and always have to wait needs more cashiers

Ti
Review №74

I have no problem with this store

Le
Review №75

Longer wait but love the store

Ni
Review №76

Dont have everything i need and are more pricier than other dollar stores

Su
Review №77

Lots of nice stuff,low prices.

Sa
Review №78

Cheep and I enjoy shop in there

20
Review №79

Dont answer the phone at all

k1
Review №80

Fast check out good service

Tr
Review №81

Good people, Good coustomer service!

Al
Review №82

Generally well staffed and organized.

Mi
Review №83

Rude customer service

Pa
Review №84

Customer service was good today

De
Review №85

Cashier helped me get the 500 coupon off my phone

Cl
Review №86

Line always long with one cashier working while the other workers an manager are on floor smh

Je
Review №87

Was cluttered with boxs from delivery busy only one cashier on duty

Fr
Review №88

Hard to find my food and the tellers cant change money

Ke
Review №89

Fast

Je
Review №90

New employees far exceed the old ones....its my go-to spot

Ry
Review №91

Store was a wreck, several safety hazards with all of the clutter and the employees are rude

La
Review №92

Didnt have what I needed and they usually have everything

Da
Review №93

Love going there

Ra
Review №94

Very unprofessional, I thought the customer is always right..if I could choose zero stars I would will not be returning

An
Review №95

Didnt really have anything i needed

As
Review №96

Its cool and cheap

La
Review №97

Love this place!

De
Review №98

Its close cheap and friendly

Ri
Review №99

Friendly and stocked... 👍👍👍👍

Jo
Review №100

Good price

Information
56 Photos
100 Comments
3.7 Rating
  • Address:19 N Arlington St, Akron, OH 44305, United States
  • Site:https://familydollar.com/locations/oh/akron/27437/
  • Phone:+1 234-900-7425
Categories
  • Clothing store
  • Dollar store
  • Discount store
  • Discount supermarket
  • School supply store
  • Tobacco shop
  • Toy store
Working hours
  • Monday:8AM–10PM
  • Tuesday:8AM–10PM
  • Wednesday:8AM–10PM
  • Thursday:8AM–10PM
  • Friday:8AM–10PM
  • Saturday:8AM–9PM
  • Sunday:8AM–10PM
Service options
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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