How to go here because when I went to Walmart theres not the pain I want it on the Shelf plus the shelves are almost empty from their paint. So I had to come here True Value to see if they had paint. They had what I want but they were pricey
Great place. Great customer service. Kinda sad that the big box stores are killing small businesss. When I work in Alamo I will always use them.
The staff was very helpful and knowledgeable about the products I needed. Will definitely return to this place.
Very professional service and knowledgeable in materialsAlways order my windows from here.
Customer Service was Excellent and Very helpful. Easy to find the items that were needed and prices are great. Very Satisfied!
I always find what I need. Plenty of help to get me just what I need
Always have everything I need close to home and best customer service
Great employees very helpful and kid got what I need and it worked
A customer was holding up the line arguing with the cashier about the customer in front of her and how she thought he didnt get the correct change. I was actually suprised at cool teh cashier was and didnt get upset. He shouldve called the manager and him deal with her, she was enjoying the attention and holding up 6 or 7 other customers waiting to pay, including me. Crazy!
My number one materials store to go to aluminum screen porches and carports this is the place to shop
Always have what I need for the house work
Good selection helpful people except for a couple of younger girls who might have been related and didnt really want to be there
Nice young man made keys for us. Pleasant experience.
This store has been around for 100 years for a reason. It values customer service above all else. Everyone is so friendly and helpful. I love that this store is a community favorite and is involved so intimately in all the events and fundraisers going on in Alamo. It truly cares about the members of its community.
Prices are certainly higher than the big boxers, but the personalized service and help more than makes up, imo. For small home repair/refurb jobs, this is a smart choice.
Great personalized cust. service smalltown feel inside
Reminds me of the old fashion hardware store back in the day - helpful, knowledgeable ans well supplied.
The employees are super nice, every single one was so nice to us today
This store has what I need I like it but there is a big problem with the service the employees you dont get help and they look like they are always having a bad day its not the store its the employees
Just wanted a few nails and then do a little work
These guys always have what I am looking for at reasonable prices!
Good prices and have found what ive looked for always
Good hardware store. Inventory is not always good
My daddys favorite hardware store.says Kautch always has the supplies he needs!!!!
Awesome. Employees very helpful and friendly
They had what we needed .
Great service,merchandise limitedBut in all good place to find some of what you need.
I desperately needed to replace soffit and fascia on my home. Because of their outstanding reputation, I called Kautsch True Value, and they did not disappoint. They went above and beyond to make sure I had EXACTLY what I needed to get the job done. Although the original has been on for YEARS, they were able to match it--I say, miraculously! Johnny Kautsch is definitely a materials expert, and I am definitely an extremely happy customer!
Excellent customer service. Found everything that I was looking for. Didnt have people breathing down my back. Great place overall.
I started out to build an addition on my mobile home with environmentally friendly material. A friend who works at Lowe’s told me to go to this hardware store and I would find everything I needed to complete my project. I met and sat down with the 4th generation owner John. What a pleasant experience it turned out to be. What he didn’t have in stock he found and got for me. Exceptional service, quality materials and they stand behind what they represent and sell. He even designed the layout for me after providing him site dimensions. This is reminiscent of our small town hardware store where I came from. Highly recommend this place to everyone that wants to build additions, porches, patios and decks.
Nice neighborhood hardware store. They have what you need for household repair projects and you get it quick & easy. Good staff, always very helpful.
They have almost everything you need. Always helpful.
A true value hardware store at its best. Professional and courteous. They are super. Very attentive. I will be shopping here more from now on...great place. You can almost find anything you need....love it
Enjoy this neighbor hood hardware store.
Wide variety of items...Well stocked.
Employee friendly! Very helpful on helping us with items needed.
They have what you need
Nice people to do business with!
This hardware store is a good choice to go to for home improvement needs. The employees are friendly and always willing to help.
Knowledgeable workers and they are very helpful.
Helpful employees.
Amazing place a little of everything
Had what I wanted. Fast service. In and out. Friendly!
Prices very high but pay for close location. Be careful on items that may have been on self too long. Wood putty wouldnt even come out of tube had to cut open & then only small portion usable.
Prices are reasonable. Great location, adequate parking. Service is excellent. Inventory is excellent, has many items not found other stores.
Nice place
Go there a lot. They always have what we need. If not, they help us out with where to go. The people are awesome.
Real GOOD SERVICE IS REAL GOOD
My go to place for quick fixes at home
Great value, quality products
Has what you need almost all the time!
My friendly go to hardware store! Love it.
Very satisfying. Needed new rollers on our screen door for our patio door on our park model trailer. Took about 15 minutes to replace & we were on our way home.
Excellent staff, friendly and helpful.Prices reasonable. Got what we needed.The Owner is Great also.
Honestly, they are small but compact & organized. What I like best is their friendly, trained and helpful staff! Especially knowledgeable regardi g RVs and 5th wheels
I love visiting this place when I have the chance.items are where there supposed to be and someone is always there to assist you with whatever it may be.not like the home boy depot
Local hometown store. Friendly and very helpful employees.
Great employees n selection
Almost always have what we need. Excellent staff, so helpful and knowledgeable.
Great location great spot some friendly customer service kind of disappointed sometimes every time I go by and ask someone where is a part they just tell me to go to the aisle while there are a group of employees surrounded in front just doing that much I believe customer service is very important and helping a client would be a lot easier and make it a happy experience hope you can improve this
Went there looking for a piece to complete a project. Worked with Mike who was a great assistant. He found the piece and found the auxiliary things I needed. He was great to work with.
Great little spot with a nice selection and staff that is very personable. I enjoy shopping here when I need something they have
GREAT CUSTOMER SERVICE, GREAT SELECTION OF INVENTORY
Saved half on our vinyl siding for an 8x10 shed over Lowes or Home Depot! Worth the drive from Brownsville for sure.
Hardware specialist, if they dont have it (theyll order it for you)
Not much they dont have but costly.
Hardly a week goes by that I dont visit this store. Very helpful. Mary knows more about plumbing parts then some plumbers I know
Good hardware store located right on Hwy 83 it also has lumber and plenty of various colors of trailer skirting
It been a great place for me I get all my vinyl windows double pane Louis window at my vinyl side in if well one play for having all thank you guys for taking Care Of Us
Always have someone to help you get what you came for. A very good selection in their lumber yard.
These guys have a nice amazing amount of stock and availability of very reasonable pricing.
Every time Im needed to go to this location Ive always received excellent service
Started this job looking for material at Home Depot didnt have the a clue on where to find what I was looking for in the store. Called McCoys hardware store they dont carry J channel soffit material anymore said to call Kautsch True Value. I was in and out of Kautschs in 20 minutes with everything I needed. Should have gone to Kautschs 1st!
Very accommodating
Great knowledgeable staff, very helpful and had just what I kneeded and knew what i was talking about.
Staff was very helpful!
Love shopping at a small, neighborhood hardware store over the big box brands. Great service at Kautschs.
Its a well stocked hardware store, some additionals.
Very helpful and friendly environment!
People are friendly and they help you
Great prices and wide variety of items to select from enjoyed shopping here.
Had to make a key.
Excellent service, just about at you need is there.
Not only were they able to cut my camper keys, but they have blanks for camper keys!
Easy in and out prices are inexpensive, great service.
Ok
Good service
Great place. Great employees
They had exactly what I needed!
Fast service
They immediately guide you to the item you are searching for
Great store, good prices
We had all of our questions answered on buying a resident fishing license.
I always find what I want ✌
Seem to have all Im looking for!!
Clerks are not Senior friendly and not polite to elderly customers who are slow moving or hard of hearing. Otherwise, they have a good selection of hardware.
Great stove
Worst customer service plus floor staff are incompetent, been here 5 times, never again, taking my money to the big box stores
Great employees that are ready to help
Good service All ways