Extremely friendly and thorough. I had an issue with my payment and they were very willing to give me time to sort it out. The Lady on the prone and the man who performed the service were incredibly friendly and easy to do business with. Not to mention, they were on time and kept me updated on availability.
I would highly recommend Mr. Windshield to anyone who has car Windshield issues. My Windshield was really damaged by a rock on Thursday morning at 8:30 AM. By Friday at 2:30 the repairman came and by 4:00 I had a new Windshield.The worker was professional, courteous and very knowledgeable. He was able to reattach my inspection sticker, registration and mileage stickers, which I thought was a nice touch.The prices were reasonable and the customer service people were great. I would highly recommend this company.
I contacted this business in regards to getting my front side window evaluated/fixed. Before I could give a detailed description of my issue I was denied service. I was explicitly told that if it’s a side window issue that it’s most likely the regulator and they do not handle those issues. I tried to explain that I believe the clip might have snapped and was told they also don’t do that. I then asked an absurd question, if the company works on side windows at all, and was told no. One would believe that if such was the case that I would be told that in the beginning of the conversation. Interestingly enough I didn’t blindly call the business but did some research into my issue. I’ve inserted the pictures detailing information opposite of what I was told. I’m not sure why I was denied service, could have been my AAVE that was sensed, or someone having a bad day. Either way it was a disgusting experience. BBB review sent in as well.
Very fast and professional. They came the same day I called and Rocco was very helpful! New windshield installed in under an hour.
I recently had my windshield repaired and I have to say this business was very professional and had great customer service. Susie who set up my appt was very knowledgeable and friendly. The technician was friendly and was able to quickly repair my crack. It was nice that they came right to me. Their prices are also competitive.
They were great!! Customer service was awesome and the gentleman that came to do the repair (Rocco) was amazing... he was so helpful and did a great job.. I would definitely recommend this business to anyone who is looking for there services. A+ ⭐️⭐️⭐️⭐️⭐️
Quick response to my inquiries. They give me details and set up an appointment and continuously kept me in contact and informed. They came to my home and took care of everything,.
I am impressed with how Mr. Windshield operates. Not only was I kept informed when my windshield would be replaced, I was treated with respect and provided with fantastic service. It began with Susie who arranges and manages all the office logistics scheduling work to be done. She was efficient and kind. I had my my car assessed within a half an hour after I called by Eddie. He was honest, friendly and knowledgeable. He comes to you to assess vehicle and do the work. The next day Susie notified me work would be done that afternoon by Eddie. Half hour before his arrival I was again notified he would be arriving and what to expect. Eddie was on time, completed a 3 hour professional installation of windshield and provided information on aftercare.He exceeded my expectations of good service. He provided top notch quality service from start to finish. I highly recommended Mr. Windshield to any consumer. They made a stressful situation and repair comfortable and smooth. Thank you to both Susie and Eddie. I appreciate the work done and your ethical character.
Hard to get an appointment as this time of year they are so busy but they work with you. The employees are great, they got the work done quickly but well and the price was on par or a little lower than the competition. Small but comfortable waiting area, and yes they will go to you. Would use this service in future.
The representative is patient and clear. The technician is professional, polite, and fast. Overall, Im very satisfied with the service.
Very professional, great service! Their prices were also cheaper than quotes I received from similar companies. Would highly recommend!
Called a couple days ago to get my windshield replaced. They called a couple times before the appointment within the span of 2-3 days to keep me updated and informed on everything. The woman on the phone was very kind, informative and had great customer service manners. I had Eddy come to replace the windshield. Came right on time. Quick but quality job. Everyone I interacted with was very helpful, understanding and honest towards me being that I don’t know too much “Adulting”. Great first experience. Thanks guys!
The service was absolutely great! The technician was very professional and arrived as scheduled. Everyone at Mr. Windshield was so nice and made me feel very welcomed. I will continue to do business with them because they provide great customer service!
Great service, friendly & professional. Quality work. Rocco the tech did a super job!
Very pleasant customer service on the phone and good communication about scheduling. Serviceman came to the house within 48 hours and repaired a small chip/crack my windshield within about 1/2 hour start to finish. Easy, fast, done!
Very professional and on time. The technician (Rocco ) was very polite and the replacement was excellent. It’s Mr windshield only for me.
Really communicative office (Thanks Susie!) And friendly and professional technician (Eddie). Came out to meet me and got everything done fast, even switched over my EZ pass stickers. Would use again in the future.
Very friendly and helpful. I got scheduled pretty quickly and the installation process was fast. Just gave the tech my key and he did the rest!
Great experience from the beginning. The woman I spoke with was so helpful, and Ed the tech came on time and did a good job he was very polite. I would recommend Mr Windshield to anyone.
Best service around they are very nice and kind always on time and very quick. They do a very good job at what they do.
Excellent service! Repairman showed up on time, was very friendly and professional, did an excellent job and thorough clean-up. Couldnt be more satisfied. I will be recommending Mr Windshield to all my friends and associates.
I called around 12pm to have a crack in my windshield fixed, they came to my house within 2 hours and had it fixed shortly there after. Very convenient. Rocco was very helpful. The woman who I spoke to on the phone to set up the appointment was very sweet Would recommend this service!
Called them on Tuesday afternoon and they came to my apartment Wednesday afternoon. In less than an hour my car was ready to go.I was especially happy that they were able to transfer my registration and inspection stickers!
Price was competitive and office staff was nice. Technician was prompt got right to work in my driveway. He did a great job. Windshield looks great!
I was very impressed from the start with Mr. Windshield. The dispatcher is a very nice women who explains everything well. I had multiple follow up calls before service. The gentleman who came to replace my windshield was very nice. He took his time to make sure everything was done properly. He discovered rust underneath my windshield, which caused the crack, and sealed the rust to slow down further damage. I would highly suggest using Mr. Windshield if you need repair or replacement. Same price as safelite but its a local company.
Great Overall experience! Very friendly, fast and came right to farm. I won’t hesitate to call them again.
Friendly staff answering phones and the technician was great. He fixed it fast came to my house the same day i called and was way cheaper than other places forNew windshield and trim . explained everything about what to do after.
Technician was very professional very quick and neat The company was very quick with response to squeezing me in on your schedule to have my windshield replaced Very thankful
It is not there. False company.
Great place and awesome service! My work truck windshield broke and they were there same day! Shout out to eddy doing an awesome job! Keep up the good work!
We had a great experience working with Mr. WINDSHIELD, would definitely recommend for your auto glass needs.
The technician was on time and very professional. Rocco replaced my windshield in my driveway. He was friendly organized swift with his duties. I watched Rocco replace the windshield. He didnt mind and explained the process . Rocco has a good sense of humor. I would recommend this company and definitely recommend Rocco.
Mr windshield customer service was excellent and efficient I called on a Sunday got a quote w in 1hr of emailing them then called and spoke to the young lady on a SUNDAY !!! And by Tuesday my tech installed my windshield he was efficient also thank you so much Rosco was amazing
Very great customer service and fast service definitely will recommend
Great customer service and friendly. Showed up to appointment on time, and windshield installation took about 1.5 hours at convenience of own home. Seamless and no hassle with insurance claim process.
Got me in faster than every other option near by, for cheaper than every other option. Tech was willing to travel extra to go work on the car under a nearby overhang (rain prevented it from being done in driveway), and was very fast and professional.
Good price, fast installation. Would go back and or recommend this company. Very happy
Did the work after closing hours till my windshield was fixed during the rain as well i felt bad but that didnt stop him from doing his job thank you so much.
Very friendly staff, lowest prices around, and they came to me. Made replacing my rear window as stress free as possible. Definitely recommend.
Service was excellent price was right
I didnt want to leave any stars. This place does not run like a business should run. I called several times they answer and sound friendly then never schedule or communicate. Now 3 weeks of waiting just to schedule is off the hook. Taking my business elsewhere.
Window repair was fine but caused problems afterwards. After the technician put my inspection registration and parking stickers back on, it looked very flimsily done. A week later My registration sticker flies off my windshield. Now I cannot use the car without being ticketed huge inconvenience just use safelite.
Mr Windshields service is awesome! He came to my home and did the job right in my driveway. Mr. Windshield is awesome sauce!
Good job. Got job done on time.
Fantastic service - efficient, friendly and professional. Ive already recommended them to a couple of friends in need of service.
Great place to do business.
Reasonable price and acceptable service. The tech was slightly late(ten minutes), but otherwise I was satisfied with the product and workmanship.
Good quality of work is very professional and was on time
Great service, came to me same day and fixed my window!!! Rocco was his name and he was amazing. Thank you
Quick and easy.
Worst business people I have ever dealt with. If you like excuses you will love this place.
Fast and effective, good price for out of pocket, would recommend to friends family .
Becareful with this place.Service is awful, and the technician does not know what he is doing.Damaged the interior of my car and scratch the outside of my vehicle around the windshield,the glass is not original and now my windshields leaks all the time.Bad service.I recommend people not to go here and look around for other companies.
Professional service that a nice conversation I do it again
Great job and super service.
Great Customer Communications and helpful with all my questions
GREAT JOB, QUICK AND EASY
Great service and a professional workmanship very happy with the job
Professional and very easy to deal with!
Moved where I was located at last second and they came right away. A+ Service.