If I could give him less stars I would. The guy basically stole my concrete software did concrete saw. Did hundreds of dollars worth of work that was not that was not approved by me and then trying and tried to charge me $1200 to fix a Saw that isnt even worth that much.. The owner is very rude

Abe really knows how to perform at his job,,,customer service is excellent,,,the crew had my chain saw working with craftsmanship

This is a great shop. Very knowledgeable staff. They’ve given me good advice every time I’ve been in there. Today I went to drop off two tools for tune up maintainence and they shared a simple tip and some good advice that got my stuff running tops. They will always get my business.

The owner is just fantastic, he knows what he is doing and is very helpful and friendly. Much higher quality chainsaw chains than you can get at Home Depot or Lowes, and at pretty much the same price, aside of all the time and effort you save with a saw that cuts well. Im sticking with K&S for all of my small engine issues from now on.

They have terrific customer service and their parts selection is really good. It’s always a pleasure to be their customer.

5 years ago I bought a Mantis Rototiller from them. I needed some repair and service for it. The person that answered at the place was extremely rude and uncaring about my situation. He sarcastically explained that they would be backed up for weeks. I asked if they knew any other places that would service my rototiller. The person just hung up.Places like that are the ones to stay away from with their total lack of dealing with customer service protocolsFortunately I found a hidden gem business that repairs and services small engines. It is called DAT rentals off Wyoming. Terrific service and got my rototiller repaired and back home in a week! . Tremendous people that work there.

I have been a regular customer for over 12 years now. Awesome service is the only way to accomplish that. Abe will make sure the customer gets what is payed for. Always has a smile and a word of good advice to insure you get the best out of your machine.

Excellent, honest service. I’ll do my business with this company from here on out

I just want to say Wow K and S did a fantastic job on our John Deere self propelled mower. Runs fantastic and looks brand new. Great quality, price and Customer service. Absolutely recommend. Thank You!

They fixed and maintained my generator,ryobi 1800/2200 for a reasonable price and were better than the competition significantly on price. They took a month and told me to expect a month to do the work. Im happy with my experience and their work

Abe, the owner, did a great job in repair of my chainsaw. He was friendly & courteous during his work. I recommend the company for any mower repairs & purchase of new equipment they sell at the new location on Eubank Avenue NE. Jim

Lawn mower just needed tune up. Hard to start. I was told $69 deposit. When I got there to drop it off a young kid asked me what gasoline I used. I said high test from Costco - Answer: thats my problem, gas with ethanol and would have likely ruined my carburetor and gaskets at least. Now, price starts at $109, the cables were checked and good but I would need additional work. Suddenly the estimate is $180. Looks like a pure bait and switch. At least I saw the increase from $69 to $180 before I dropped it off. I am sure it would have cost me much more if I had left it. After reading other reviews my suspicions appear justified. Sorry, I think you should go elsewhere, at least I will.

Was told that they were running a special on mower tune ups and I couldn’t beat the price. The guy told me it would be done in a few days or two weeks at most. After having the mower for 2 weeks I’m told it won’t be ready until the following week. It has been “in their shop” for 3 days now. They can’t seem to handle the workload they have. I would not recommend using their services.

Very knowledgeable very experienced and very trustworthy advice. Even though location has moved you still get great service

Very happy with the service to my chainsaw never send anyone to Peralta Power again they dont know what they are doing or messed it up on purpose.

Being a x-Auto parts man. I love it whenparts counter man knows his parts department well. Excellent service straight to the part without looking it up.. He knew exactly what I wanted . Excellent job

I am so glad that this establishment is in this town. I am so happy with their service, quality of work, integrity and outstanding prices. Their prices and expertise out match anywhere in New Mexico and the surrounding states.This is MY location to go for all my small engine repairs, parts and services.Thank you Abe for your excellent service on my rider and providing me the education I need to maintain it. Thanks and see you my next service date.

Excellent service. Abe and his staff went beyond My expectations. They cleaned my mower and repaired it. Abe was friendly and knowledgeable. I recommend this business for repairs. Thank you k&s. I will do more business with you. Jeff

I bought a Troy Built Riding Lawn Mower last year and had no idea where to get it serviced and after reading reviews and talking with other Service Shops I was not At All Impressed with Them !After talking to my cousins who both have Tractors they HIGHLY RECOMMEND that I call and talk with K & S .I did and they came and picked up my Tractor last year for Service and let me Say that I was Very Impressed with their Service !They Serviced my Tractor this year and after they brought it back I thought It Was a Different Tractor ! Clean and serviced !The service is Terrific, the Service Technicians are Very Knowledgeable, Respectful PROFESSIONAL and the Service is FANTASTIC !I HIGHLY RECOMMEND K&S SERVICE CENTER !I Definitely TRUST MY TRACTOR TO THEM FOR SERVICING !Ill see them at the end of my mowing season.Dont waste your time with other ShopsThank You Abe Very Much !

Over the past 20 years Abe and his crew have serviced my mower, my weed whacker and my leaf blower. They have always done an impeccable job. I highly recommend this company. Follow their advice and use ethanol free gas.

Rude, as well as I impolite. And that’s not the worst—how about 700% markup! That’s right, it’s not a typo! 700%!!! Bought a part there for a 2 stroke engine, then found the EXACT same part online for 700% less than what I was charged here for same part. WOW!!! I mean, I can understand a small markup, but 700%! COME ON MAN!!! Won’t be giving these bozos anymore business.

The absolute best in New Mexico! The staff knows their stuff and will help you choose appropriate equipment whether you are a homeowner or a professional. Their repair services fix it right and within budget. Broad selection of new and used equipment on hand. Their staff helped me learn the difference between big box stores and their family owned business: personalized attention for the customer. They are the best.

Excellent personnel and service. They quickly determined the problem with my lawn mower and let me know it was dead and could not be revived. I was impressed with their knowledge and will take any future mower problems to them. Highly recommended.

This business is OPEN and an outstanding business. They have years of experience and do a great job.All they ask from their customers is to have a make and model number before you come in or call so they can answer your questions correctly. This is very reasonable in order to give you the best service possible.Their competitors can not match their service and guarantees.I highly recommend this business!!Thanks guys

Recently returned to k&s for service and again they are outstanding. Answered all my questions, performance was excellent and the customer service is beyond my expectations.The years of experience, the HONEST customer service and truthfulness of what they offer is non surpassable.Remember, winter wont last much longer and Im getting ready to for the work ahead

Great and personable service!

BEWARE: THIS BUSINESS HAS ALL 1 STAR RATINGS THROUGH THE BETTER BUSINESS BUREAU!I just got my Stihl ms250 back from this business. I brought it in 12 days ago for carburetor service. They called me 10 days later and advised that I owed $268 for a carburetor replacement. I never authorized a carburetor replacement! This Stihl ms250 I bought brand new for $250 a few years ago! Why would I pay $268 to have a new carburetor installed when I can buy a new one for less!I went in to speak with the manager but he wouldnt speak with me. After arguing back and forth the sales associate named Tyler finally brought my total down to about $150 which is still way too much and told me his boss wanted me to pay cash.Im sure the boss is going to add a smart response to my review.

Very pleasant experience. Had my mower fixed promptly with good information given about using non-ethanol gas to keep mower running smoothly. Would recommend this shop. Very knowledgeable.

I have been using K&S for years and have found them very helpful. As with any business they need to make a profit and pay their employees for personal service. I could never in good conscience ask them for advice and go somewhere else to purchase an item.

Quick easy sharpening of my garden hand clippers and my sewing shears. Both were expensive tools so I am very particular who I will take them to for sharpening. Excellent service and delivered as promised - on time and done right.

Very helpful and knowledgable. They had my Cub Cadet running like new and ready for pick up in only seven days time. Very reasonable price for repair. Glad I took my mower here... Definitely going back in the future.

Horrible . The quote was $40 came out to $70 3 weeks later . And the problem wasnt fixed ! Never called to upsale me. Nothing . Horrible way to do busines . I felt like I was robbed !!!!

I was doing a ton of work in the New Mexico area in Albuquerque and i found this small shop. I was greeted and helped to the fullest extent. I dont get what remarks the other posted was referring to but i felt like i was treated like family there. This young man named Alex i think was very helpful and honest. he didnt try to up-sell me and only sold me what i required. He even repaired a 2 year old mower for a really affordable price. I fully recommend you making K&S your one stop shop as i did !!!

Jim was fantastic. He was kind, courteous and very knowledgeable about the Bearcat trimmer we were looking at. He also walked us through the product concerning maintenance, as well as, dos and donts with it. Also appreciate that fact they were open the day after the 4th, because everyone else was closed. Sorry they couldnt do after holiday holiday like everyone else, but it was nice to see. Old school service was much appreciated, it was great to see that there are still people who care about consumer service as much as we do. Thank you for today, and it is eating the yard like crazy. Very happy for short weeds.

Great place to get your equipment repaired at Mike Whitman was repaired in a timely manner and correctly helpful staff highly recommend this place

First time customer and the service today was awesome. I felt the staff was honest in their assessment of my mower. Ill be back next year to service my new mower.

I brought my lawn mower for service, they told me it would be a week. 3 days later then called me and told me it was fixed. It was a brand new mower $120. Money well spent, Tom explained to me about quality gas /stabilizer wow this mower starts on the 1st pull .. awesome service I received and truly recommend k and s service to all my friends and family .

Dont give your money to this business. They speak without respect.Go somewhere where people are appreciated for being interested for the place of business.

If I could give less than one star I would. Be warned they will do way more work then you ask for and then charge you more then the saw is worth to get it back. Basically stealing your saw. Bad business!!!

The customer service at K&S was extremely poor. My dad took his chain saw to get repaired and the employees were unable to repair it after spending $200+. After multiple visits to K&S to repair the chain saw and misdiagnosing the problem, K&S wanted to charge my dad to put the chainsaw back together. K&S employees lack adequate knowledge to repair equipment but had no problem taking his chain saw and money. I strongly advise against taking equipment to K&S for service and/or repair. They did nothing to retain his business.

I did not want to even dignify giving them 1 star, google made me. I took my lawn mower in for service. They were suppose to do the regular service and I asked them to replace a spring on the carb that had broke off. The supposed tech told me I did not know what I was talking about and did not need the spring. He wanted me to buy a new carburetor and that would fix the problem. Also he was trying to tell me that if I would buy $10 a gallon special lawn mower gas from him, It would not happen again. I am not gas product specialist, but I would say that is very expensive. I dont know a single person who uses anything but unleaded in theirs. I would not recommend anyone to ever use this company as to their total lack of professionalism and It is pretty clear they would rather give horrible service for a inflated price. The only reason I took my mower to this place, was because I am short on time .I will just fix the mower myself and have a perfectly good machine without lining these clowns pockets.

I highly recommend K & S Service Center! I brought my chainsaw and weed eater to this business a couple of years ago to see if they were salvageable. I had not used them for years and the old fuel had damaged them significantly. To my surprise, Abe was able to replace several parts and got them both running like new. I also learned not to use unleaded fuel from the local gas station and use a special fuel without alcohol or other additives. What really impressed me was the time Abe spent showing me how to maintain both power tools and how to properly use a chainsaw. I learned about the importance of using protective gear (to include leg and torso chaps) and how to properly sharpen chain teeth and file the depth gauges. Every time I go back to K & S for accessories, fuel or advice I am always treated like family. My wife and I stopped by today to pick up a couple of tools and even though it was busy we still were able to have nice conversations with both Abe and Ron. Great business, great service and great staff!

The owner is a great guy who knows his stuff. Very nice and friendly. They have always treated me well.

Abe tries to sugar coat it when you screw up your chain saw chain, but he will steer you in the right direction. Great Service! You can look for the cheapest service, but you get what you pay for. Quality that last is quality worth paying for, especially if you are deep in the woods cutting fire wood.

Great service!

Visited K&S service center with a non-functioning lawn mower. Waited less than to minutes before Alex came out to help diagnose the problem. He checked the fuel, fuel line, spark plug, and finally found the culprit: the ignition coil was not properly gapped. He made the adjustment and I had a working mower.Alex was awesome, K&S was awesome and Ill be back. Thanks for the help guys.Mitch

Hate this place! Terrible service attitude from staff. The manager was worse. He talked down to me as if I was dumb. They took longer to service my tool than they originally stated. Unpleasant to deal with, late and expensive. I would advise you to find good service elsewhere because you wont get it here.

Very rude and condescending to an older customer. Would not apologize and is extremely overpriced. Very unhappy with this company, go to Precision or Aragon for blade sharpening/lawn mower needs.

Recently moved to the area and was looking for a place to purchase a new chainsaw to take car of some trimming that needed to be done at my home and by far i had the best experience ever, Alex helped me out so much and was very knowledgeable thanks to him i was able to get exactly what i needed and even learned a few things i dint know, would definitely recommend everyone!

Wealth of information and friendly service!

The guys here old-fashioned and know everything about two-stroke engines. I love it!

If I could give K & S and its employees no stars, I would. Went in with my chainsaw chain and bar because I needed a new bar. Was sold a bar that was suppose match/fit what I had brought in. Got home and tried to cut some wood and the chain would not move . The bar was the wrong size. Obviously K & S has employees dont know what their selling or doing. Take bar back and another guy at the counter says they cant take it back because its been used ????? No kidding??? But, heres the kicker, he says he can take it back for $10 and give me one that fits. Never again will I buy from this poor excuse for a repair center.

I took a generator in for service as it was exhibiting a slight misfire while running. Their technician identified the exhaust valve was stuck open slightly, performed a valve adjustment which has the machine running like new. Prices were fair, turn around time was great.

Very helpful. Affordable, conscientious, repairto my chainsaw.

ALWAYS always Abe is very helpful and goes the extra mile for me. Im in Santa Fe and rather make the drive than deal with these monkeys up here...

Great selection, good repair service, might have your ear talked off, then again not

If you wanna get hosed and pay way to much for any repair services go here because they only charge 65 a hr to work on your lawn equipment. The gentleman roughly quoted me 150 -200 bucks to get my mower tuned up. NOT TO MENTION THE BAD CUSTOMER SERVICE and the crazy pitch on gas. Ive never heard anybody in my life tell me my mower doesnt run properly because i use unleaded gas from the gas station. No wonder the big wood statue got burned down...Oh btw I took my mower to Aragons and they provided a complete tune up and blade sharpening for 75 bucks.

Tl;dr: They took advantage of an old man and refused to even apologize, much less make things right.Heres my story.My grandfather has been taking blades and lawn equipment to this business for years, and he really liked them. A few weeks ago, he called to have his lawnmower picked up so they could replace a wheel. This shouldnt cost over 60 dollars, 100 at the most.Two weeks later, he called to see when it would be ready. This shouldnt be a very disrespectful thing to do, but apparently this really frustrated the owner, Abe. He was told that his General Service Repair would be done shortly, and that they would get to his wheel next. This is rather odd, as he didnt ask for a general service repair, he just wanted them to fix his wheel. They say that it had been written down on a sheet of paper that hadnt ever been shown to him (until much later, when his family got involved), and that it was his word against theirs.He told us about the situation, and we decided to contact them to see what was going on. The reason we trusted him over the store owners, even though he is very old, is because he told us the day before that he was calling to just get a wheel fixed. We have been mowing his lawn pretty regularly up until then, and havent had any issues with the actual mower.When we contacted them, they grew meaner and meaner. I got involved, as the situation felt like they were trying to take advantage of him, and they finally agreed to have a meeting with us.When we met, they started out by telling us what a great job they had done fixing the mower up. We explained that we didnt want that work, and he had only asked to fix the wheel. They grew angry, began yelling, and the owner, Abe, left mid meeting in a rage. All we wanted was an apology, and instead we got screamed at and called names. If you want blades sharpened, try Precision, and if you need lawnmower repairs, go to Aragon. Both are cheaper, and they are much nicer.

These guys are awesome and can fix any of your small engines or chainsaws. Ask for Abe he was friendly and knew his stuff!

Terrible phone manners, placed on hold 3 times for 20min plus, so yes thats a little over an hour of my life. And am currently still on hold. If there pricing isnt great, Ill move on.

Strange: I have been doing business with this company for years and years. Primarily yearly mower service and parts. This year at the new store (after a 20 min drive) I brought mower in for service was told it was no good they put mower back in truck. Did not offer to show or sell me a new mower... New ones were all over the place. Very indifferent empolyees. So I bought a new one elsewhere.Im Sorry to disagree with you And also sorry that it took me a year to respond bu this is the first time Ive seen your comments. This took place at your new palce of business. And I had no converstation with anyone certainly not electric mower just the words of the gentelman who pulled on the starter rope and said its bad and put it back in the truck. I do recall the discussion with Angel whose comments I took to heart New gas only Chevron etc. I brought my mower in the year before this visit and had it tuned up no discussion with any one. It ran well for a year. Then I brought it to your new place and all this happened. Sorry i am such a bother to you.

Inaccurate quotes on repairs and very rude customer interaction. Not a friendly place to conduct business.

Nice people, lots of knowledge but pretty expensive on parts. Probably wont go back.

Customer service skills needed. Waited 15 minutes no came to help so I left

Not very friendly on the phone, didnt even acknowledge a thank you, just hung up....wow! Being 2 - 4 weeks out I guess allows you to be rude???

Best saw shop in town.

Always helpful.

Friendly staff and great knowledge of the tools they sale

I dropped off a generator yesterday in the AM by mid afternoon they called me back and advised it was beyond repair . Alex took the time to show me the issues found on the generator explaining in detail why it would be best not repairing.I was presented an alternative besides repair, the purchase of another “new” generator with warranty .

Stay away! They are rude and have awful customer service!

Terrible experience second time around. Treats customers like their stupid with obnoxious remarks. Doesnt appear to like to wait on customers. WTF attitude, just tell me what you want and give me your money!

Knowledgeable and efficient. Highly recommend.

My Snowblower had been at another ABQ repair shop for ~3-4 months with absolutely no forward progress and unending excuses, I picked it up and called K & S. I explained to Abe that I lived in the East Mountains and had 18 of snow after the recent blizzard this past weekend. I dropped off the machine and within 4 hours they had replaced the carb, starter rope, spark plug, changed the oil, adjusted the belts and given the machine a once over. It now starts on the first pull and runs like CRAZY!!! I took it home and cleared ~1000 of driveway with ~12 of snow along with paths from my barn to the pastures where I have 6 horses and 5 llamas. This made feeding SO MUCH EASIER!!!THANK YOU Abe and the guys for helping me out of a bad situation.JeffStanley, NM

Love them, the service and the prices. Local is best.

Had two pair of Corona hand pruning shears sharpened. Did an excellent job and at a very reasonable price.

Customer service is horrible! ! ! They take your equipment apart and hose you if you for putting it back together if you dont use them! I will NEVER go there again! Good luck if you do!

Have all my saw parts I need

Buy two blades get one free love it

Great work on my mower, customer service could use a little work

Great friendly service. Very knowlegable about all brands of saws and mowers.

To limited on brands high priced service is ok for repairs thouhg.

All always good service a plus

Great prices, good service, and knowledgeable staff.

Horrible place was told a sixty five dollar deposit if it needs more work will call well five days later payment clears for deposit no call finally calls to tell us its going to be almost three hundred dollars to fix so we told him never mind we got twenty five bucks back and a dismantled chainsaw mind you when we took it in it was running and in need of a chain and a tune up thats it so we paid forty bucks to get out chain saw dismantled and not running ugh BEWARE do not go there RIP offs

Know what they are doing forsure

My husband went in to get a part and the person at the counter was rude and refused to help him. Awful place and too expensive!

Great service

Extremely helpful and very knowledgable!

All your needs for that type of stuff, chainsaws, weedeater, brush cutter, log splitters

I agree with Johns experience. I bought a pull starter for my lawnmower and was told that they do not warranty any starters. Well I should have walked out then and there because it broke the third time I needed to mow my lawn. I will never go there again.

Great service and people

The owner does not know anything about two stroke engines he will lie right to your face and try to sell you a new item he is a scam artist.

Rude people. Unorganized. Never again

Very rude and unprofessionalThe guy at the counter has the worst customer service Ive ever encountered,dont know how they can stay in business with this guy treating people like he does.i will never return and will let my friends know not to go there

Very nice...

Customer service is terrible!

Good service

Service and location are good

Good