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Dox Auto Repair
5721 Edith Blvd NE, Albuquerque, NM 87107, United States
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Dox Auto Repair
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Jo
Review №1

Dox Auto Repair is reliable, fast and affordable. I had the best experience at Dox Auto Repair, Doc and Caprice who run the repair shop worked with me to get my car fixed, they are wonderful people who are friendly and vary professional. I dropped the car off a little after eight am and the car was back in my driveway by eleven am. It was so fast to get the problem solved and now works great. It was a very fair price and wonderful experience; I highly recommend Dox.

Al
Review №2

Best mechanic in town by far. I tried Dox based on the Google reviews and Im glad I did. Its rare to find an honest mechanic who knows what theyre doing. Dox will be my go-to mechanic as long as Im in Albuquerque

As
Review №3

Great people! Even offered me a ride when I had to leave my vehicle over night. Very timely, honest, quick and very good communication. 10 outta 10

Ro
Review №4

This is our go-to car repair shop. Amazing service. Wont sell you stuff you do not need.

Ro
Review №5

Best mechanic in town. I love these guys. Wouldnt go anywhere else!

St
Review №6

Such friendly, fair, and professional services for our brakes. They got us in next day and finished very quickly. My husband and I are very pleased to find such honest people in Albuquerque.

Da
Review №7

Not the cheapest. Not the fastest. Dont claim to do everything. Honest and good at what they do. Good people. My go to guys.

Ev
Review №8

I have been doing business with Dox Auto for years, and more to come. They are fair, honest and accomplish what they say in a timely manner. Thank you Dox, I look forward to continued business.

He
Review №9

Spectacular every time I go. Found them through Google and have been going to them for years now. We ve never been disappointed.. Honest, personable, timely, and knowledgeable. Highly recommended!

Ma
Review №10

Life savers! We were traveling through and our ac went out on us during a 15 hour drive. It was horrendous and we still had 15 more hours of traveling. We got to Albuquerque at 4 p.m. and this company still took on the job. A great job at that! Very nice, professional and honest. We had some parts already so they didnt charge us for replacement parts. Me and the family were very grateful and nice and cool again! Thank you Dox Auto Repair for being there!

Ch
Review №11

Honest, efficient, friendly... one of ABQ hidden gems when it comes to car repairs

An
Review №12

Dox Auto Repair is a fantastic business. The owners were absolutely lovely to deal with. I came in with brake issues and they showed what happened, why, and told me how to do some preventative measures in the future.My brake pads had whittled away so much that the warning squeaker was busted. They told me how to check for that and were wonderful about explaining and showing me what had happened.I feel they actual care about their clients, regardless of my out of state plates, and I will be going back. Highly recommended.

We
Review №13

Ive been going to Dox for years. Best auto repair shop ever! They always get the job done, and they suggest ways to cut back on repair costs when Im on a tight budget. I recommend Dox to everyone!

Ch
Review №14

Best experience with a mechanic ever. Fair prices and helpful staff plus local makes this an easy 5/5 to give

Di
Review №15

This place is awesome! The owners and their employees are great very professional! Affordable reliable! Won’t go anywhere else I recommend them too everyone !

Mo
Review №16

Phenomenal experience. Robert earned my trust within minutes of speaking with him on the phone - I knew I had found a professional who was honest, trustworthy, and full of integrity. My car was handled with care; and it was fixed in less than 24 hours with extremely reasonable service fees. Meeting the staff in person solidified me as a customer as long as Dox is in business. Truly cant say enough! If you want to be treated with kindness, respect, and have a true expert take care of your car - please come to Dox!

J
Review №17

An auto repair shop that cares about your business and your vehicle.All the employees here are professional. The work I had performed was appointment based and was completed in the same day. The quality of the work and the experience of the mechanics are unparallel.I will continue to use this shop for years to come and will recommend to others as well. I wish others knew how important it is to do business with local and honest businesses who truly care and stand behind their work.

Lu
Review №18

Outstanding service. The Doc came out of retirement to run a 3-bay shop, which he personally ensures the quality of work in. He was able to diagnose my issue based on a description (damaged wheel bearing), and had the work done in just a few hours. I would certainly visit him again, and I highly recommend his services. Because of the size of the shop, it helps to call ahead and schedule.

Am
Review №19

I am so lucky to have stumbled upon Dox Auto Repair. From my first call to them, I knew I could trust them. Not only did they fixed my car in the same day but their pricing was very reasonable. The staff was amazing and made me feel comfortable, which is huge for me.This is the ONLY shop my family will ever use going forward. Bottomline, 5 stars all day, everyday.

Ra
Review №20

Vary honest people, professional service and very decent prices. Great local business! Highly recommended!

J.
Review №21

Theres good reason for this place to have a 4.9 rating out of 5 (as of this writing). Any time Ive had any issues with my vehicles, I call Dox first. Always, always, always. Theyre knowledgeable and patient, not to mention professional, thorough, and HONEST. I cant overstate it: these guys are the real deal. If they can fix it, theyll fix it better than anyone else--and at a better rate. If they cant fix it, theyll get you in touch with someone who can. On three different occasions, the fellas at Dox have told me straight-up that they werent able to help me (with those particular car issues), but they referred me to shops that they trust, and Doxs recommendations have never let me down. One of those places, upon learning that Dox referred me, lowered the cost of that repair job simply because Dox sent me over! My little 2005 Chevy Cobalt has lasted far longer than it would have, had I not starting taking it to these guys. These are good people running a community-oriented repair shop, and youre best bet is to talk with them first.

Ju
Review №22

Dox is in an odd area for a car repair shop, but dont that fool you. They are reasonably priced, they do honest work, and dont tell you that you need something fixed or replace unless it absolutely has to.

Gl
Review №23

Great business, good people. They worked me in and checked out my van for a pre purchase inspection. Went through it and found a minor issue called me first and made the repair. Good prices. Caprice and Robert and the mechanics are a great team. Thanks

Je
Review №24

Dox auto is awesome. I called them to let them know what was going on and he said to bring it in for diagnostics to find out what needed to be fixed. I brought it in and it took less than an hour for Doc to figure out what it was. He was honest and upfront and didnt try to make me do any unnecessary repairs. I would highly recommend bringing your vehicle here for any maintenance.

Ka
Review №25

These guys are absolutely amazing! What was starting off to be a real crummy Monday, I called right as they opened, told them what was going on, and they told me to head over. Knowing I had class also, they had ordered the part I needed and it was there about the same time I got there to get me in and out. They never try to rip me off and I know I can trust them with anything I need for my car! Thank you Robert and team!!

Kr
Review №26

Honesty and great people....not the easiest combination to find. Great mechanics too!!

Ch
Review №27

We want to really say thank you to this amazing car shop, and especially to Caprice, Robert and Smokey the Bear (the super friendly pupper!) They were absolutely amazing, and very kind people! They took care of our car as if it was one of their own!! AutoZone read our check engine light which ended up being incorrect, saying we needed to pay around $800 to fix our vehicle, at Dox we only paid $100 and our car is running better then ever! I hope we dont have to visit often, but if we ever have car troubles again this is the first place we will be going!!!! Thank you guys so much!!!!

Li
Review №28

Dox is a great shop! They do excellent work, and the one time of about 4 visits for my daughter’s elderly cars that there was a problem ( with a replacement part) they took great care of her to get it resolved. She’s moving away, and I sure wish they had a shop in Nashville!

Ju
Review №29

Dox spotted what was wrong with our car right away. We previously taken our Toyota to the Toyota authorized mechanic but they didnt catch it even though we specifically asked for a full check up. Dox gave us a very reasonable price and what next. He was real nice and friendly, we wished we lived in Albuquerque. Thanks Dox, you are the man-

va
Review №30

Honest to good people all around! Robert has saved me so much financially compared to the dealer ship auto shops I use to go. Great people!

Ch
Review №31

The owner Robert is incredibly honest. Ive taken my truck in twice where he either diagnosed a problem and didnt charge me or fixed a very minor problem and didnt charge me. Thats pretty amazing.

Ma
Review №32

A mechanic you can trust! Brought in vehicle because Jiffy Lube wanted to replace the brake pads on my truck. Robert, the owner, said the brakes still had 6 months left on them and to bring the vehicle in at that time. Saved me money and earned my trust. Since then we have brought in both our vehicles for maintenance and repairs. Robert is always friendly and forthright in describing what needs, or doesnt need, to be done. Work is stellar and our vehicles run great. Cant recommend Dox enough!!!

Ki
Review №33

Dox Repair is the best place in town!!!! Treated our car as if it was one of their own!! They also have the cutest darn dog!!! Thank you guys!!

Iv
Review №34

Theyre the best shop Ive ever been to, so honest and fast service. And as a plus they have killer taste in music. I cant thank them enough :) keep it up guys!!

Ch
Review №35

They do great work with fair pricing. Weve had a couple repairs (water pump, wheel bearing and hub) performed by Dox, and will happily continue to bring our vehicles to them.

Mo
Review №36

Finally a place i can trust. Had me in the shop the same day after a cancellation. I was up and running with a new water pump five hours after towing it in. Interacted with three different people all were professional and courteous. Showed me my mangled up water pump and talked a bit about my car.While the shop wont win any beauty contests anytime soon, I cant recommend them enough. Great local place.

Al
Review №37

After a horrible dealership experience, I had my car towed in to Dox for a fuel pump replacement. In addition to fast and affordable service, they warrantied and replaced the OEM part for free when it went bad TWO MORE times during the following year. They even replaced some cracking hoses for free while they were at it. I dont suspect most other mechanics would have been so generous in taking responsibility for cheap OEM parts over which they have no control. I truly appreciate the honest service.

Mi
Review №38

The mechanics at Dox Auto Repair are honest, reliable, and customer oriented. The shop is affordably priced and I always know the job is done properly when I have work done at Dox. They go out of their way to diagnose automotive problems the first time rather than haphazardly slapping parts on. They are worth every penny and you can trust Dox with your vehicle.

Ro
Review №39

These guys are friendly, honest, and professional. Beyond that, they do top-quality work. I would recommend this place to anyone!

Ma
Review №40

Quick service, very friendly staff, GREAT mechanic. Highly recommend! Thank you Dox

Aa
Review №41

Excellent and honest auto repair.

Ky
Review №42

This place is great. Always top notch work done and the owner is always fair. Havent taken my car anywhere else since I found this place.

Mi
Review №43

Every time I take one of my vehicles in, Dox just treats me right. This time it was just helping figure out whether or not the wifes Camry needed brake work. Mushy pedal, going almost all the way to the floor...and some noise sometimes when backing out of the driveway.They cleaned out a bunch of brake dust, adjusted the rear brakes and took some pictures of the pads and drums, all still in very good shape. A brake job Dox did a couple of years ago. Those pics will put my wifes mind at ease ;-)Brake pedal is much better now, and we know the brakes are good to go.I offered to pay - nope, not havin it.Thanks Dox!

Ch
Review №44

Great service, I got a couple speeding tickets trying to pay a bill before they closed and added a $100 tip to John. They dont forward messages and/or call back. Not sure which, but other than that, I couldnt recommend anyone else in Albuquerque more.

Se
Review №45

They always do a great job and the most honest people youll meet.

Me
Review №46

These guys are the only mechanics I will ever go to! They operate their business very professionally with honesty and integrity.

Ed
Review №47

Friendly, honest and professional.

St
Review №48

DOX Auto Repair,Thank you for your great moral principles that you showed my daughter, passing through your city of Albuquerque. It means a lot to me when people show true INTEGRITY in the treatment of others. In this world we live in some people would have taken advantage of my daughter, but you never did and I thank you for being an honest and valued company.For those who read this review, DOX Auto Repair is a trusted, respectful and skilled automobile repair organization. When you have some mechanic out there that will give you FALSE analyzes on your vehicle and charge you a ridiculous amount of money, it is a WONDERFUL thing when you have people like DOX Auto Repair that will do the job right and not take advantage of your $$$.

Ne
Review №49

Docs has been working on my vehicle and my familys vehicle for several years now. We trust him we trust his advice and he has proven to be honest we trust his work.

Sa
Review №50

These guys are awesome! Wouldn’t take my car anywhere else.

Je
Review №51

I had a great experience with Doc, he was willing to help quickly and didnt try to push unecessary repairs. I would recomend to family and friends and will be coming back for any future repairs.

Ga
Review №52

I have trusted Dox for years and years. Honest service, family owned.

Ch
Review №53

Ok ; im on a trip to Florida from San Francisco to visit family. I get to ABQ with the sound of a messed up belt. I call my mechanic in SF and he tells me to google the most honest mechanic in ABQ.... Lol... And here it is DOX!5 star reviews everywhere, i start reading a few stories and my mind is made up.8 am sharp i get there. The garage already had 2 in front of me. The SON of Mr. DOX took iniatiative and promptly informed and created a good guest waiting atmosphere. I felt confident right away that these were the RIGHT guys.I forgot his name (so lets call him the SON)Checked my vehicle in a few minutes like a DOCTOR; I swear he literally pulled out a Stethoscope and listened carefully to the parts of his concern. (He knew what to look for and what to do) in a matter of minutes;The SON dutifully pulled out an invoice. Gave me a fair price for a belt change and a few other vehicle discrepancies.The SON offered for me to stick around or advised me to get lunch at Anas kitchen just down the street. Breakfast was great and cozy and the vibes in this little Mexican restaurant were really good.2 hours later; got a call from DOXs SON.Car was fixed and on my way to FL.I hardly ever write reviews. But none the less; DOX deserves it. The honesty and integrity of this family run business is a prime example of what mechanics all over the country should stand for. These guys deserve more than good reviews and returning customers.A medal of services randered to the community would be appropriate. In a perfect world This business should be running tax free. Thanks

Ro
Review №54

Great place! Honest service and fast work.

Ja
Review №55

Stellar shop! I am new to ABQ and was in need of a mechanic to work on my Jeep. I thought I would giveem a try based on the reviews. After the service I received I will not be taking either of my vehicles to any other shop.

Ro
Review №56

Great work great service reasonable prices!!!!!

Em
Review №57

Incredible service, great customer relations and amazing work! Got my brakes replaced in an hour

Be
Review №58

Really good fixers.

Ke
Review №59

Honest mechanics and stand by their work

Ca
Review №60

Fast, friendly, family owned. Great service.

Mi
Review №61

Always helpful beyond the call of duty.

Ar
Review №62

Honest and quality work!

ka
Review №63

Great mechanics, most reasonable prices in town

Mi
Review №64

Great place and service for repairs !!.....extremely honest !!!!

Da
Review №65

Very professional fast and friendly service

He
Review №66

Incredible great mechanics!!! Highest recommendation!

Ch
Review №67

Very nice people

Aa
Review №68

Amazing reliable auto repair

Ge
Review №69

Budget is always a top priority when repairing

Ja
Review №70

Never lets me down

Ki
Review №71

Great honest mechanics

Ph
Review №72

Great service!

Sa
Review №73

Great work

ya
Review №74

Honest

Information
7 Photos
74 Comments
4.9 Rating
  • Address:5721 Edith Blvd NE, Albuquerque, NM 87107, United States
  • Phone:+1 505-344-0971
Categories
  • Auto repair shop
Working hours
  • Monday:Closed
  • Tuesday:7AM–6PM
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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