Excellent service at reasonable prices. Staff are friendly, knowledgeable and honest. I have a 30 year old Subaru that they did a ton of front suspension work on 7 months ago and the car is still handling rock solid and smooth. I also have a heavily modified and tuned WRX that they did great maintenance work on. Though they cannot work on tuning related issues, they are great for the basics. Highly recommend.

I hope you have a good mechanic if you are going to use this mechanic. My sons car was brought in for a check up before a friend was going to purchase it and it ran great. When it was returned there were multiple issues with the electrical system. When we asked what they may have caused the problem the response was that there was no way it was their fault and not to accuse them, which we werent doing. We are very disappointed with this process and would not recommend anyone come here.

I won’t take my Japanese car(s) anywhere else nor will I recommend any other shop. I’ve been to every other shop in the City and haven’t had the level of trust I do with Car Care other than Hans Wittler’s (the European auto equivalent). I appreciate the honestly and integrity these guys seem to have. I’ll be back!

Outstanding, friendly service. Received detailed explanation on what was wrong with my car and what my options were. I will not visit any other shop when issues arrive with my vehicles. By far best service i have received is at Japanese Car Care.

Wow this place is simply fantastic! Eric was kind and professional, explained everything and was very transparent about the work done, no up-sells or unnecessary work. Having dealt with scammy and shady mechanics in town, Japanese Car Care was such a relief to work with. Great prices, great work, and friendly people.

Good service. Pleased

Eric is the kindest genius. Seriously, the man just exudes intelligence, competence and compassion. I’m sure the rest of the team is great too but I’ve only really worked with Eric. Their prices are reasonable. I never feel like i’m the client of a sales agent. They do their work promptly and they are experts in what they do. Thank God for honest mechanics!

Very fast and quality services Eric was very helpful all prices are fair and all work is explained to you unlike many other auto shops will be taking my cars here from now on

I recommend them. Very helpful people, great service and reliable. I also once in awhile need some minor examinations on my vehicle (battery check and air intake hose) and I believe on at least two occasions it was no charge. My vehicle always runs better after service and its noticeable.

The folks in this shop are always super nice, super helpful, and always give a fair price!! Will continue taking my vehicles there for repairs, and regular maintenance. And dont let the name fool you, they work on domestics too!

This place served three other customers first who arrived after us. They took the fast out of fast food. Will not return. Poor service.

Great customer service and fair prices. Glad to find someone to keep our old 4runner on the road.

I bought a high mileage 1997 Toyota 4Runner in August 2020. Not long after a check engine light came on for exhaust system. They fixed it. And then a few months ago after taking it off roading, there were horrible squeaks and groans coming from the front end. Fixed. Its like a new truck. These guys are fair on the labor costs, and Eric has no problem talking with you about your car as long as you want to talk, They treat us women with respect instead of acting like we know nothing about cars because some of us actually do know something about cars! I am so glad I decided to take my Toyota here. They have also worked on my husbands 99 4Runner. I totally trust these guys to do all of our car repairs from here on out!

Prices were fair, all work was explained up front and they didnt find other stuff that had to be fixed now!.Ill go back for sure!

After I found this place I said goodbye to the Honda dealership. With these guys there are no mistakes. They are reliable, HONEST and much more knowledgeable. Unfortunately at the dealership they have a lot of very young inexperienced mechanics and the turnover is quite high. Can’t help to notice that at this place it’s always the same mechanics that know their stuff. Highly recommend!!

I dropped off car at 900 and it was rady by 1200 with oil change, filter change, tire rotation, and inspection 100.00

Wow great service! No wonder these guys are so busy

Great crew. Wouldnt trust my vehicle to anyone else

Very clean lot and office and delightful manager. My first timehere, he explained my invoice in detail.

WOW. Eric repaired the fuse for my running lights with expert knowledge, honesty, and efficiency. I highly recommend Japanese Car Care!

These guys are fast, professional, and honest. We have taken three cars here for service and repair. They are so helpful and informative. They saved me from major stress after alerting me to a major issue on a car I was considering.

This is THE place to take your import! One of the guys, Eric, has the same generation 4Runner as me and that man knows exactly whats wrong when I take it in. Ive very sure he could fix my 4Runner with a blindfold on and one hand tied behind his back.

My Honda Pilot had the engine light on, no-one seemed to know why. Finally I took it to Jason and his crew. They patiently went through all whole engine eliminating things and finally ended up not being that expensive. They could have told me it needed something really expensive like a whole set of fuel injectors ( As one dealership told me) I found the Japanese car care to be honest and reliable. i am so grateful.

Great customer service. Reasonable prices. Got good advice about my tires

Jason is the best! Very honest, personable and is a great mechanic. NOTE: Despite the name, they work on all types of cars. Check them out; you wont want to go anywhere else after you do.

They recommended a tow company to pick up my vehicle and squeezed me in to fix my starter. I was out of town the entire time and the work was completed and the car was ready to go upon my return. Great customer service.

Always busy. Very accommodating

Excellent service! Everyone was very nice and they thoroughly explained any issues identified with my car.

I usually do my brakes myself but I was in a real bind. I called and spoke with Eric. He was really nice over the phone and got me in to get my brakes done on my 4Runner. Adrian did the work and didn’t try to sell me a bunch of bs that the other guys always try to do. I’m really happy with the work Adrian did and price is good as well. Highly recommend them!!

I have a Lexus so naturally I thought of Japanese car care for the maintenance, they’re very thorough and reasonably priced, I would recommend them

There plenty of good auto mechanics in Albuquerque. Japanese Car Care is no different they provide quality service. What sets them apart is great customer service. Ben kept me updated on my cars status and was a pleasure to work with. The price was significantly less than the dealer and on par with other quality mechanics in town. I will be going back.

These folks really took care of us. We wanted a pre-purchase inspection. They found things wrong right away, and while they could have charged us the full price, they stopped and gave us a nice discount. Much appreciated. Well be back.

Japanese Car Care is the first and only auto shop I’ve trusted to do auto work besides myself or the dealer. I couldn’t have been more pleased trusting the existing Google reviews and choosing them out of the endless list of mechanics in Albuquerque. They were efficient, honest, kind, and professional in my experience. I will be recommending them to all my friends and family members looking for a trusty mechanic. Thanks you JCC for the great care and work you do!

Shout out to the Japanese Car Care team! Needed some some gaskets replaced on a 2005 Toyota Tacoma, they were very expedient! Very reasonable! I will be back for future problems. Thought I was going to pay an arm and leg at Firestone who quoted me $1200 got it done for $400. ALBUQUERQUE KEEP IT LOCAL!!

I own an Acura MDX and have owned several Acura’s prior to my current vehicle. I’ve always had maintenance done at the dealership which has been very expensive. This place is amazing with customer service, knowledge and quality of work and super reasonable prices. I am a forever customer. Don’t go to the dealership!

Ben and his staff are super friendly, go-out-of-their-way-to-help-you kind of guys. They did a fantastic job getting my 08 Tundra 4x4 on the road again within a few hours. The best of all... Japanese Car Care saved me $1,200.00! I highly recommend this shop.

Great, efficient work at a great price on a replacement side mirror for my Infiniti G-35. Offered an after-market model, which saved a lot of $$.

If I could give 10 stars, I would. Ben and his staff are friendly, honest, professional and feel almost like family. Ive been taking my Lexus to them for 5 years now and I would never think to go anywhere else. They have taken great care of my car, remembering things about it that I dont even remember. If youre looking for a place to service your vehicle, this is the place to go.

Great and trustworthy mechanic at a reasonable price. Gave me a quote to replace more wheel studs on my car but did not push me. They seem to actually care here

Wonderful service from incredible people. Its incredibly rare to find a mechanic with integrity - who actually tell you when something you thought needed to be done actually doesnt. A rare find... keep it up guys!

I have been taking my cars to this shop for years. They always give me honest opinions about the condition of the car, distinguishing things need to be fixed right away versus things that I just need to keep an eye on. They understand that if you take care of your customers, they will keep coming back. Theyre not getting rich, but they have the satisfaction of knowing that a lot of good cars are still running because of them, instead of being thrown on the scrap heap.

I Took my car here to get a pre-purchase inspection done and I am very glad I did! Both the seller and I knew the condition of the car was very good but I wanted to have it looked at anyway, just to be safe. Ben and his fantastic mechanics did a compression test on the car and found one of the cylinders was bad (which me and the seller could not have known). Nothing else was seriously wrong with the car but this information really saved my wife and I from buying a troublesome car. The staff was very nice and answered all my questions thoroughly!!

By far one of the best auto shops in the Albuquerque area that I have been to. Great staff and fair prices are hard to beat and I strongly suggest brining your car in today. They work on both Japanese vehicles as well as domestics. A+

The review that said Ben is the most honest mechanic Ive ever met is spot on. The prices are reasonable and they dont do work that isnt needed. I trust them and have recommended them to others who now use JCC all the time.

I am so happy I called Japanese Car Care! I thought I was going to have to get a new car after my engine siezed on my 2007 Lexus RX350. Lexus of Albuquerque said they stopped adding up the damage at $12,000.00 and my car was only worth $11,500.00 so I should just get a new car. I have taken my car to Lexus of Albuquerque for every scheduled maintenance and oil change, and the damage to my car could have been prevented by them. They would not take any responsibility for this since the part fell under the category of product improvement and not a recall. They were keeping an eye on it. Japanese Car Care did the whole job for about $8000.00! My car is running better than it has in a very long time. From now on I will be taking my car to them.

Ben is probably the most honest mechanic I have EVER met. I just went in because the dealership told me I needed new ball joints, shocks, struts and a steering rack. Ben checked it out and told me I didnt need any of that, all I needed was new tires and an alignment. So he basically gave me back 3000 dollars I was planning on spending. If thats not trust worthy I dont know what is. He also changed my differential and transfer case fluids which was recommended by the service manual. If you want a second opinion go there. Overall great shop, very trustworthy, I will be taking my Toyota to him only for now on.

The guys at Japanese Car Care did excellent work installing new struts, springs, and a lift kit on my subaru. Although they made sure to warn me that a lift kit is NOT something subarus are intended for, I was sure it was what I wanted and I had them go ahead with the project.They did a fantastic job on the install, even taking the time to grind parts down for a perfect fit, and did a great job communicating with me on their progress on the car while I was out of town for work.Although the job ran longer they expected, they kept the bill down within the range they quoted me, and gave me an extra alignment a few weeks later after things settled into place.The subie is running like a champ and I couldnt be more pleased with their work. Any future work I need will be done at this shop.

After years of mediocre service at Toyomasters, I tried this place. The reviews are right....5 star service and honesty. Took a week to get in but well worth the wait!

Weve always gotten quality car and customer service from Japanese Car Care. Highly recommend

Charged me 425$ for 60$ worth of parts. I apparently goofed and took my car in (1992 toyota tercel/Lamborghini) a week early and they still took it in right away and fixed it within a few hours. Price? Im poor. Service? Excellent. Thanks guys!

Awesome. Easy and cheap experience. Will be back Im sure.

Delicious sandwiches.

Fantastic experience with our engine rebuild! We are thrilled with the care and work that we were given here!

Most honest, sincere mechanics in the business, would highly recommend them to anyone.

Good mechanic shop. Honest, quick with way better labor rates than the dealer.

We have had our japanese and american cars serviced here. They are the most honest trustworthy mechanics I have ever met. After a dealer suggested major repairs, we brought the car to Japanese car care. They turned the car upside down and said we find nothing wrong with it. Sent us home free of charge, the engine light didnt turn on for 2 years!

I stopped by to get an oil change and they promptly took me in even after I found out that they work by appointment only. Great staff.

Weve been with this auto shop for more than 15 years. Very reliable and never over priced. We trust our Toyotas and our Ford to them.

They fix cars

I have been a customer since the middle 80s. Always good and reliable service.

Best shop Ive ever been to. Been going for 12 yrs.

Great service. Honest, trustworthy employees.

Outstanding! Those guys do a great job quickly the 1st time, and I will certainly be back. And to add, I have been back many times now with different vehicles (Acura TL, Integra, and Kia Sorento), and whether it be Eric, Jason, or any other staff member there, they provide friendly, competent, excellent service each time.

The best and most honest mechanic in the city they are amazing

Honest and does great work! Can always trust them with my car!

The workers are friendly and never steer me wrong.

The staff is always friendly, honest and very helpful. I wont take my car to any other shop.

Good shop. Ben, the manager, is very friendly. The prices are a little steep but possibly worth it for the trustworthy service. The one thing I did not like was being charged an extra $50 on top of the alresdy high $80 for an allignment because of rusty tierod ends. In my opinion, when youre quoted a price, it should stay that price unless something catastrophic happens. Rusty tie rod end that took longer to adjust dont fall in that category.Update:After my alignment, I started hearing a weird pinging sound coming from the front end every time i braked or accelerated. After two weeks, it got worse and worse. I then got under the truck and notices one of the control arm bolts (used to adjust the alignment) was no more than finger tight. I tightened it before it completely loosened. I also began noticing the outside edges of tires were getting bald super quick. When i looked at my truck, I noticed the camber was way positive visually, meaning I was riding on the outside edges of my front tires. I was pretty upset to say the least especially after paying extra for the alignment to begin with.I planned on reducing my rating of 4 stars after this, but when i took the truck back to Ben, he got me right in and took care of the issue at no cost. I expected excuses or denial of responsibility for the problems but got none of that. They made a mistake and took care of it promptly so my rating remains at 4 stars.

Honest & cordial. Will bring future service needs to them.

Great guys. Quality work.

JCC and Ben the owner is the most honest and professional repair shop in Albuquerque

Such honest mechanics

We Take both our vehicles most recent visit our heater was not working well got an appointment three days from calling but I was asked to come in to do a quick look I had a leak in the coolant hose they added coolant and helped us to have heat till they could fix it.