Do not support they have criminals working there . No class . Always rude time to shut this one down ! Braiders get your own hair it’s cheaper and you don’t have to deal with these rude people ! I def sent so much business but all my clients feel the same go to Eli’s/ Ali’s braids on San Mateo they offer braider discounts and NOT rude !

No other place in Albuquerque has a selection like this store. Great customer service and prices. This is my favorite place to spend money. Never know what u will find!

I dont know whose giving bad reviews but my experiences were totally awesome. I have alopecia and its my first time wearing a wig. My friend suggested I go here. Im so glad I did. I went two different times and both times with two different employees and they were all so helpful. They answered my questions when I had them, gave me advice for good products. I was so thankful they helped me. When you are feeling not so pretty because your half bald and you get a wig but have no idea what to do, its so great to have people that actually care. Thank you guys so much!

I love this hair store the associates are so helpful with all your needs.. they take as much time as you need to get what you are looking for. And yes the have everything... I love it..thank youtrendz beauty supply for making me look amazing and others ..

Best costumer service in Albuquerque. My family and I stopped in today to buy a few wigs for my daughter. We were immediately greeted with happy and helpful staff. Everyone from the owner to the sales associates were friendly and willing to assist! Raven was our sales associate, she took extra time out of her busy day to make our daughter feel comfortable and confident. I would recommend anyone in the Albuquerque area looking for hair products to come to this location! Trendz will not disappoint you.Thank you, Trendz staff, especially Raven, for making this experience a great one! We will definitely be back!

Its very inconvenient and a lack of customer service to a not allow exchanges, refunds are one thing especially if you just purchase your item less than 5 minutes ago. They should definitely be a little bit more accommodating being 1 of the only black owned beauty supplies in the Albuquerque New Mexico area seeing theres not many options. I would most definitely recommend you purchase your hair outside of Albuquerque New Mexico.

The absolute best customer service. The ladies here are so sweet and extremely helpful. Not pushy and gave suggestions. Love it here!

1st time customer and I will be going back. Wonderful friendly customer service and the gentleman helped explained how to use, what was what and how to care for. The facility was cleaned organized and the price of merchandise is fair.

I loved the customer service! Nyleen helped me find what I needed and the other associates were very pleasant.

The best hair store in Albuquerque I found for women of color and it’s not dark and shabby here either 🥰

I absolutely love this beauty supply! They literally have everything here. There friendly and very helpful. Also very knowledgeable about there products.

I was doing the math and I was telling the cashier that the hair was 2 for $5 and I was still charge incorrectly…. And it seems like every time I go there’s something new or an extra step just to pay for the purchase.

I absolutely love this place they are amazing people and I wish them nothing but the best of luck with everything they do 💜

I am extremely happy with the customer service and the product. Josh helped me find the perfect wigs and accessories for our production. Very friendly and I will definitely be back!!

I went in today and had great customer service . I took forever trying to pick out a wig and he really took the time to explain, so me different types and help me find a good one!Also, he was great helping my daughter pick a ponytail! Definitely recommend and will be back again!

The store is huge with a various selection of wigs and weaves. Great music. If youre into weave, protective styles, and wigs this your spot. They have a limited supply of hair care products for us natural unweaved women who enjoy wash and gos & afros. Theres more relaxers & men products than there are natural hair products. Theres a handful of shampoos & conditioners for relaxed hair but lacks clarifying or detoxifying shampoos for naturals hair types. I didnt see any hair oil only hair sheen & petroleum jelly based greases. Changed my rating from 1 star to 3 bc I root for every BOB whether I patronize or not. Hopefully in the future they will have a more diverse selection of hair care products for naturals outside of Taalijah Waljiah.

They sell what i need and its within distance. Staff is pretty friendly too

The staff is awesome. Have what I need when I need it. Good prices. Check them out!

Great selection of braiding hair & supplies

The new location of Trendz is wonderful! Visited them this past week and was pleasantly surprised at how bright and new the store is. The staff were very professional and friendly, very helpful in helping me pick out my new wigs in preparation for the cold weather and the holiday glam. This will be my go to for beauty and hair care supplies. Congrats on your come up!

Went there earlier today.I was greeted at the door with a spritz of hand sanitizer. The man asked me if I knew what I needed and helped me out. I got everything I needed and for a very good price too.

I loved it! The sales people were so helpful, they got me just what I wanted. After a $250 ashy die job going from black to light brown( I was trying to get to a lilac color) I am so happy to have purple hair at a significantly smaller expense. I feel like a cross between a mermaid and evil queen and its fabulous! The wig has amazing volume and gorgeous curls. I think Im a convert for life.

Great place great selection and black owned and operated which is number one am I book

I always was taught your shoes and hair has to be on point. For my Best hair Trendz and my shoes Macys

They have a good supply. Everyone there is very nice and helpful!

Informative, professional, friendly place.

I was walking by With my husband because I just moved to the area. I wanted to see the hours posted on their door, since I run a beauty consultation business. When I approached the business hours, which are super tiny by the way, a big huge guy came out and started yelling at me because I wasn’t wearing a mask. IT WAS DEFINITELY A PERSON WHO WORKS HERE. VERY GHETTO AND TACKY. I tried telling him that I wasn’t wanting to go inside, I just wanted to see the hours but the damage was already done. I don’t plan on shopping here. It’s not about how you treat customers when things are going great, it is about how you treat customers when people are already on edge. This happened a few weeks ago...Update: The response from the “owner” makes NO sense whatsoever. you should really hire professional people to work for you; and, for goodness sake hire a professional to reply to your reviews!! How are you still in business?!?!?!

Josh was so helpful! He went above and beyond for me! I will always take my business back to you!!

Great customer service and new location is huge. Will be going back!

I am appalled at my experience I had today. My daughter went in to purchase hair. While we were greeted, we were not offered assistance and had to ask for assistance. We expressed what we were looking for and were directed to what “people usually use”. My daughter spoke up with the little information we did have on what we needed. The employee took us to the appropriate section but offered no further assistance and didn’t ask any additional questions (i.e. specific length, color, final goal/look). Normally it wouldn’t be an issue, HOWEVER, “due to Covid” there is no exchanges! They so calmly say they just can’t help you because of their policy and Covid, so they are unaffected by any loss and clearly have no compassion nor regards for other people’s money. I am a fair person and will express in the past I have had no issues, but that is probably because we knew what we needed, THANK GOD! Business are for money/profit and I get that, but also please take the time to ask follow up questions and respect people’s money the way you want your business respected.

Love their new place. The customer service is great. Guy with the locs and the girl with the glasses...very attentive and helpful. Thank you!

Love this place! So many choices of products, style and colors. Always have what I need and everyone there has a great attitude, friendly and very helpful.

Great selection and great staff!

Awesome customer service.Store is clean and plenty of choices to enhance your inner Diva🤗🤗🤗🤗🤗.Great job!

Went in lost as to what I wanted or needed. The people in the wig section were amazing. I was shown many options. I left satisfied and confident in my purchase.

Wonderful service as always. Fast friendly service. Helpful always greeted with a smile Im sure 😷

Lots of products and great customer service

Amazing place. It has a wide variety of products. Love how open the space is.

Great customer service friendly and helpful.

What a wonderful, kind, caring and helpful store. Thank you all for the help today!!

The staff is extremely helpful. I had no idea what to do and they directed and guided me with respect care and sincerity. Definitely the spot for hair.

Great place to shop! Super friendly and really helpful! Plus they are also taking so many precautions for Covid. Super clean!

Ive been to all the wig and hair shops in the Albuquerque area and this is the best one I have found. They have a large selection of different types, styles and colors and also offer a large variety of products and accessories. Their prices are reasonable and the staff is extremely helpful and friendly. Since Ive found them I havent gone anywhere else.

This was where I purchased my first wig. I had visited many other stores in the area, and had found that Trendz Beauty Supply was the most kind and helpful! I have started collecting wigs, with 3 so far, I would gladly recommend anyone to this shop. Thank you Trendz! Ill be back again soon!

Love this place! Great prices and amazing people.

Trendz has an amazing selection and innovative products. I make a lot of costumes and Im sick of ordering things online only to have them show up and not be what I thought I was paying for. I dont think thats going to be a problem anymore! Trendz looks like they have everything I need at great prices. No pushy sales and great service.

ABSOLUTELY LOVE TRENDZ! Super friendly, very, very helpful! I have been coming here for years and have yet to have an unpleasant experience. 10/10 highly recommend!

Always kind and always willing to help find what you need ....A++

Being ethnic in Albuquerque is hard, so it was nice to finally find a hair store for us buy us. They have a nice selection of wigs and weaves. The workers are very friendly and helpful. They have a loyalty stamp card now that lets you get discounts after so many purchases. The workers are also good at helping you find black hair stylists and salons in the area.

James was the perfect assistance. This was the third shop we stopped in - so glad we didn’t settle for the overpriced stuff at the previous places!Save yourself time. Go here first.

My favorite. They tease me because I’m in here a few days a week but I wouldn’t go anywhere else. Best wigs, best service, best employees, best prices hands down

Awesome! Great service. They really know their s#!*t!

Best wig store in town! Great customer service, the selection is phenomenal and the prices are so much more reasonable than other places. I will not go anywhere else!

Amazing customer service 😍

Love Love Love this place! Team members there are nice and knowledgeable

The staff are always helpful and friendly. They really make an effort to make sure you leave with exactly what you need. I had an issue that involved me screwing up a debit transaction because of the chip reader, and it was resolved promptly with no hassle. Its almost shocking when businesses offer such awesome customer service.

The owner of said store came up to me last weekend trying to exchange words in the restroom of the bar. I told her to have some class. And she went on and on as ghetto as she could be. Im actually a cosmetologist and had heard good things about this place; due to my own personal interaction with this lady I DEFINTELY wont recommend this place to any of my colleagues or clients.

We went to the location on Menaul and couldnt have had better service they were very helpful made my mom feel better about herself and answered any questions we had. This is the place to go if you want to be treated right and have a good time some laughs and enjoy your experience while shopping.

There are many hair pieces and hair care products to choose from and reasonably priced. This has become my go-to-spot for all my artificial hair needs. Excellent customer service.

I am so proud of trendz beauty supply.if you have not been to trendz beauty supplies then how can you be serious about your beauty and your hair supplies they got everything you need the store is bigger and better dont waste minutes or seconds get here today

Better than Sallys, Staffs great friendly and professional. Im glad I found Trendz . Very clean and great prices, I love this beauty supply store .

The best hair store in town for all types of ethnicities. Absolutely love trendz and the owner and his daughter are amazing. Excellent customer service and I always feel welcomed. I’ve been coming here for years now.

I love going in there to shop! The owners are all about the business, but they are very helpful! Im happy to shop there!

Excellent service. They were so helpful and not pushy my first time there. I keep returning for the quality.

When every lm thinking of doing something new to my hair, the friendly staff always talk with me and give me even better ideas. I go no where else.

Very unprofessional very rude people that work there and then they follow you around like if youre going to rob their store I have money to pay for my stuff and dont appreciate people following me around making me feel uncomfortable all staff is horrible

Just got my hair dyed from extremely dark brown to an almost amber, and I dont know which conditioners/shampoos are the best for this. My stylist said Make sure it says Sulfate-free and Color Safe, so thats what I was looking for. The gentleman behind the counter asked if I needed help, I told him what I was looking for, and he recommended 2 different products. They said Sulfate-free but not Color safe so I said These say sulfate-free but not color-safe. Are these okay for color? He replied Thats why I pointed at them. Now. As a customer service representative, I would not say something like that to my clients. I would say something like Oh yes, those are safe for color, or Yeah, they are. I can see how it might be confusing to tell- especially when the client is CLEARLY confused. Not Thats why I pointed at them. Straight up? My grandfather died last night. Im looking for these products so I can do my hair for his freaking funeral- and I was doing okay enough to go to a couple of stores today. The last thing I needed is some smart-a$$, dismissive remark when all Im trying to do is get some help, buy the shampoo, and get home ASAP- I gave no attitude, either. The reason I went to the store in the first place was because of all of the 5 stars and glowing remarks. Other people have had excellent experiences there, and thats great. I highly, highly doubt this company would care, but I will not be going back there again. I decided at the beginning of the year to stop putting up with poor behavior, especially customer service.

Went in the store a couple days ago. The owner is very nice and she has fair prices.

I send all my clients to these locations. Because of their big variety of braiding hair. The Menaul location is the one I shop at and they are always very friendly and very helpful.

Very helpful friendly staff gave me there best recommendations, enjoyed there selections there.

Hey Trendz Beauty Supply, To Ramon & Tanya thanks so much for the Excellent Assistance and Service😁 Since Ive moved here Trendz Beauty Supply is where purchase all my Hair and Supplies Im so Glad there so Friendly, Polite, and Honest I 💘 Trendz Beauty Supply... Yvonne C💃

Favorite beauty supply store in town. Nice staff and always stocked with things I need.

Their products are a lie. Bought a topper and was told by the staff and the product information that it was real and not synthetic. Took it to my hair stylist so that she could dye it to match (their suggestion, I would not have bought it otherwise) and then when it wouldnt dye, they claim its because the dye wasnt strong enough. Seriously? They push blame and will not work with you if whatever they talked you into doesnt work.

I wanna give this 5 stars so badly but myself and a few clients as well as co workers have complained about the way the staff approaches the sanitation area ! If you walk in and don’t see it instead of great customer service and a please sanitize, they scream and act rude saying more like yelling “use the sanitizer . Please work on this . No need to be rude to customers

This place is amazing they have the best wigs and weave..... I love that place if I need my hair done I go there...

Always great service.... They make sure they get you what you want if they dont have it. Always friendly. Wouldnt go anywhere else.

Black owned beauty supply in Albuquerque! The owners were so nice and they were so welcoming to me.

Great prices with a huge selection of hair and hair care products my go to hair store for braiding hair because of all the brands

My favorite place to go. For my wigs n weaves love it.

Staff is always really friendly and helpful. They have a wide variety of products and hair. Always on top of it.

They are very nice and helpful and the atmosphere is very family oriented.

Store associates were very helpful and knowledgeable about the products they sale

Worst customer service ever!!! I called inquiring of a product and was SO rudely told they didnt carry the product. I WILL NEVER patronize this business. I will keep going to Sallys or getting all of my beauty products when I go back home. Albuquerque really lacks customer service. So sad.

I took my teenage daughter there to get hair got her first trip to the shop. I had no idea what I was doing so The staff took The time to make sure that I got What would work with my child hair. The place had everything that a teenaged girl could want in every color you could want. Even if they dont have the color Im pretty sure they can get it.

Friendly staff and good selection of hair products.

Great place! Good prices & knowledgeable about ur hair needs

A litte pricey .. but nice selection

This place was horrible to me. I bought $70 worth of hair and it was the wrong color ( I took a blackish purpleish instead of of the black redish i wanted, it was color trick ),I came back less than two hours later and they refuse to change it ( the person at the counter said that all sale were final) no refund or exchange???) . This store represent what bad customer service is, the ladies did not even want to help. So I am stuck with $70 worth of something I can not use. Even stores online will take a percentage of the return for their troubles, I respect that. They were rude, impolite, unhelpful and careless. And since they are the only one around ... They think they can act any how. From now on, I only shop online or when i go out of town. I do not recommend this store to my worst enemy!

Very helpful service in finding what you need.

Great customer service and friendly staff love it!!❤

Very helpful, very friendly! has everything I needed and then some!

Awesome place, workers are friendly and helpful.

Excellent customer service!!

What a great place very helpful workers.

Very friendly, and helpful service. Definetely going back.

Not for Women going through chemo. Cheap wigs and cheap quality

BLACK OWNED BUSINESS, BOOM!

I make a visit to this store when in Albuquerque. Helpful and friendly.

A big selection of wigs very friendly stuff, didnt use to be, I would shop there a gain now.

Best Hair place in Town..