user
Western Finance
3765 Isleta Blvd SW Ste G, Albuquerque, NM 87105, United States
Appearance
Western Finance
Comments
Ra
Review №1

This loan company is probably the best one ive been in so far there are very friendly and answered all the questions I had, I would 100% recommend this place! Plus they have merchandise that you can have montly payments on and thats the best. Everyone is very professional.

Ru
Review №2

Horrible service and professionalism. Harassing phone calls before my bill is even due. Calling my job when Im one day past after specifically telling me they would not use the information to contact anyone, was only supposed to be for approval. Would not recommend to anyone. Approved my loan and then asked me for references and other forms which were not required for the loan. Ive asked several times to stop harassing me and my family and job. I will be reporting to better business bureau and obtaining legal counsel. Cannot make payment by phone or online, even though Ive been able to before. Absolute worst loan experience Ive ever had and I hope they get shut down. I do not believe a single one of these 5 star ratings, must be relatives or fake profiles. Workers are wholly unprofessional, have told me several times they would not call and would notate my account. No reason to harass someone who is a few days past due, most creditors wont even bother until youre at least 30 days past. In the middle of a pandemic when people are hurting, they are implementing predatory loan practices and harassing their customers. Horrible company.

Ta
Review №3

DO NOT BORROW FROM THIS COMPANY THEY WILL CALL YOU AND CALL YOUR REFERENCES AND HARASS I MEAN HARASS 5X OR MORE BACK TO BACK CALLS THERE RUDE THEY COME TO YOUR HOUSE AND REPEADTLY I MEAN REPEADTLY RING THE DOOR BELL THEY THREATEN TO TAKE YOU TO COURT AND THEN YOU TRY TO WORK WITH THEM THEY DONT STOP !!!!!! THERE NOT A ONE STAR THERE A NEGATIVE STAR THEY DONT CARE ABOUT YOU AND TREAT YOU LIKE DIRT

Ro
Review №4

Ive never received so many calls from any business, especially when I was not even due yet. 3 calls back to back to back in one day! They even called a reference. So extremely rude on the phone! I will never do business with them. If I had know how harassing they would be, I wouldnt have done my loan there.

pa
Review №5

Great customer service, I love the environment they make you feel so welcome. Would recommend this place 100%.

Ce
Review №6

Good profesional work! Love the energy when I came the first time and still do to this day.

Le
Review №7

I been coming to this location because the way they are with their clients. i am so satisfy to come here highly recommended.

no
Review №8

Great costumer service, they are friendly and professional. Good work ⭐⭐⭐⭐⭐

Os
Review №9

I’m just a young adult who had no credit and wanted to do something about it. My cousin referred me here and my overall experience is phenomenal. I walked in and all of the employees greeted me and you could tell all they wanted to do was help me out. They offered me a loan of a couple hundred bucks within 20minutes!

Ed
Review №10

I was down and out on my luck a few months back. Lost some family members and needed to take a last minute trip. The ladies were all so helpful and courteous. They helped me get to see my family and have continued to work with me along the way. If you need any help during trying times or just want a good way to build your credit, visit Western Finance and they will help you every step of the way.

Es
Review №11

I love the girls at western finance! They are very professional and super sweet. I was in and out in a matter of minutes

De
Review №12

Worst place ever ! Its unprofessional I went and got denied because they did not want to pay the fee from my job to find out that Im employed . Monica said to my boss I cant access the work portal because they are asking for a payment for the system (if she didnt lie and say she was eligible to gather the information she wouldnt need all these other short cuts ) BUT with all oddsI took my business elsewhere and got approved at an actual loan place where they are legally licensed to obtain information needed. Im reporting this location to the BBB .

Ce
Review №13

The employees are so nice with friendly faces. Very helpful and fast service. They helped me out when i needed cash fast. Also they said it will help with my credits!

Ju
Review №14

Lady’s had great customer service, love the energy when I come In. They are very personal. Totally will recommend!

Ma
Review №15

All the workers here are very polite and they help every which way they can so you can get the results you want. They are awesome and the worker whose name was zayuri was very polite and awesome

Ho
Review №16

The workers are really nice and professional they help me out and it was really quick and easy best costumer service 100% recommended

Se
Review №17

100 percent great customer service very understanding and the people are very nice and are also bilingual!!! Better than other loan places!

St
Review №18

Very unprofessional.releases iformation about others accounts.customer relations are very poor.these individuals have no understanding of obstacles that may occur emergencies.i would not reccommend them to my worst enemies.

Be
Review №19

Very nice and professional help me out very quick and got the job done correctly

No
Review №20

All these men that are giving this company could rates must have slept with them because everyone them tell all their one night🌙⏰💤💤 stands to give them good reviews. Have heard this straight from all those horses mouth that work there. The manager calls your house and tries two act like another employee weird. ICE needs to go check their Green🌳 cards. Immigration 😂😂😂

Ed
Review №21

These ladies are very kind and efficient. They answered all my questions and helped me a lot.

Sa
Review №22

Really bad service manager is rude

wi
Review №23

The wonderful women at Western finance have done a spectacular job in assisting with my yearly taxes and a title loan on my truck. Both came at a fair price. Would highly recommend.THANKS VERO!!

De
Review №24

All there 5 star reviews are from family members... cause there rude and unprossional, disrespectful, liers, always violate federal fair debit collection practice act. Dont allow Maria and her puppets bully you. Even though it is suoer hard to understand there english. learn your rights and there limits.

An
Review №25

Always been great nice people. Pay on time treat them with respect...You will always be treated right.Highly recommend this place

La
Review №26

Very friendly, acknowledged me as soon as I walked into store. Fought to give me the most highest amount I qualified for. Excellent customer service.

St
Review №27

I love this place the girls there are so nice and helpful ❤️💜

No
Review №28

Recently Open a loan their the staff is so kind and their costumer service is great the helped me out and the service is always fast thank you for your service

Da
Review №29

Very thankful for this company. They helped me when I needed the help to rebuild my credit. Very professional ladies. I recommend this place.

Ja
Review №30

They’re very friendly and professional and have great service.

Ma
Review №31

Wonderful customer service...has helped my credit score!

Jo
Review №32

The staff was super helpful and quick. Thank you Wendy and your Manager for the quick and friendly loan process. Mucho Bueno

Ch
Review №33

Always pollite and quick in and out. I give western finance 5 star

Mo
Review №34

Very Good interest rates got to say best Ive seen so far. Excellent customer service..

An
Review №35

Very good customer service 👍💯

An
Review №36

There very friendly theyre giving me a new chance at getting my credit back up an start over........ Update so im out almost 250 for a product I needed repaired which wasnt covered by warranty because I was never informed by a past employee who worked there an all they did was call head office an try an sell me a speaker for more money what a shame you all messed up an screwed me over with the lack of training an work ethic. So disappointing

No
Review №37

This place is so unprofessional and the manager Veronica is very rude. She leaves messages with me, regarding another customer giving me all his personal information! She just breeched her own contract! Beware! I thought this was a professional environment! The staff dress like their going out for the night which looks very trashy !!!!

Wh
Review №38

They really helped me and had great service

El
Review №39

I been with them for a long time and very time i go there always friendly and there always help me with the question I have for them

Fa
Review №40

Very friendly and helpful when needed cash

Tr
Review №41

They were very helpful, and aloud me to come back as a customer after a mix up in the past. I truly appreciate them, and they were all so friendly.

Va
Review №42

Such nice staff very friendly and also help me as much as they can!!!

Fa
Review №43

The ladies are very nice and helpful.

Je
Review №44

Thay where very nice and very helpful

ju
Review №45

Fast friendly and professional staff!

Cn
Review №46

Great job I guarantee you will be approved

Ti
Review №47

I needed help and they were very helpful and friendly.. Thank you

ch
Review №48

Amazing customer service and very friendly.

Gl
Review №49

Great place for a loan.

Yo
Review №50

They are very nice people

Ga
Review №51

Very friendly and fast

Mi
Review №52

U can get fast n prefect service with the girls at Western

Al
Review №53

Quick and Easy

Jo
Review №54

Great staff easy to work with!!

Va
Review №55

Very trashy and rude ladys

tj
Review №56

Best service in the area.

Ya
Review №57

Very good people

Ya
Review №58

Very good service and very friendlyThey helped me with what I needed.

Di
Review №59

Excellent service and quick attention

Se
Review №60

I have had a great experience working western and especially Verónica has been a great help to solve my financial problems

vi
Review №61

Oalia is a very kind person Isa also came financial wing and they are always very kind I recommend this place

LE
Review №62

EXE ATTENTION AND RAPIDA🤣

Va
Review №63

Very very good service

Al
Review №64

Excellent place, excellent customer service, very fast and efficient! Congratulations to the manager!

Ah
Review №65

Very friendly and super efficient girls

Information
10 Photos
65 Comments
4.7 Rating
  • Address:3765 Isleta Blvd SW Ste G, Albuquerque, NM 87105, United States
  • Site:https://westernshamrock.com/locations/new-mexico/western-finance-albuquerque-nm?utm_source=yext&utm_medium=yextad&utm_campaign=yext_test
  • Phone:+1 505-873-6037
Categories
  • Loan agency
  • Appliance store
  • Electronics store
  • Landscaping supply store
  • Tax preparation service
Working hours
  • Monday:Closed
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–1PM
Similar organizations