We had a very poor experience at another marine dealership regarding a trade in for our boat. One quick call to Boomerang and it was clear who we should have been doing business with all along. Boomerang worked with our schedule to see the boat and offered cash for our trade in. Everything was fast and easy. After our previous experience, it was so nice working with someone who was honest and did what they said they were going to do. Id highly recommend Boomerang for your Marine needs!
Took my 96 Polaris Magnum in a couple weeks ago, they diagnosed a bad drive belt and replaced. My son took for a short ride and belt disintegrated. Maybe 2 miles on machine since picked up. Took back and they looked over, said nothing wrong with machines clutch just belt wasnt broken in which they failed to inform me to do. They did take care of the labor but charged me for another $90 belt and told I need to break it in this time before going full speed with machine. Wont be going back again for service work.
Great service, knowledgeable staff, gave me options. I really like that they didnt talk down to me as a women. I will deffiantly go back if I have issues or questions.
Super helpful staff. Had my Polaris Ranger part on hand and the injector oil for our Yamaha outboard motor. Attractive well stocked showroom and exceptional parts department.
What pos staff you have. Called and inquired about the final price boat. Was told by salesman Matt that hell call me back. That pos never did. You know a simple called to let a customer know that if your not going to sell it to them and sold it to someone else wouldve been nice. Dont ever deal with this dealer.
They all have taken good care of us, the service is great.
Keeping my Polaris running tip top with Polaris products. My first stop for spark plugs. Typically have the plugs, lubes, and belts in stock. Go to boomerang if you need something for your Polaris.
Purchased a pre-owned outboard motor from Jim Schey in sales, dropped off my boat and they installed it. When I got out on the lake it didnt run right. I contacted Jim, he went the extra mile to get it back in the shop two times, he communicated with Curtis the manager and got it resolved. Thank you, much appreciated!
Great customer service and friendly knowledgeable staff.
We worked with Braddick for the purchase of two new jet skis. He was extremely patient and informative - we are new to owning watercraft. After looking at several dealerships making the 4 hour drive one way to Boomerang was totally worth it - their prices and customer service cannot be beat!
Sales person kinda lazy didnt want anything to do with me
Braddik did a great job helping me through the sales process of a new side by side. My wife was very happy with her Mothers Day gift :)
If you’re looking to buy a boat, ask for Braddick. He was awesome to work with and made sure we knew exactly what we were looking at. We’ll definitely be back for future purchases!
5 stars so far. I bought a 2018 Polaris Ranger 1000 from Steve in the Alexandria location. After checking with at least 6 different dealers Boomerang had the best price for the machine and options I ordered. There were some small mistakes in my order and Steve corrected them quickly and made sure I was happy. I would say that they operate with a high level of integrity and compassion. Theyve been a great outfit to work with and Im glad I bought my machine there.
This place is awesome the best customer service Ive ever experienced very knowledgeable and very willing to help please give this place a shot!!! U wont be disappointed!!!
We were treated great! Everyone took time to answer our questions. Thank you Curtis, and Matthew for everything you did.
Have had great service in buying my new Crestliner Superhawk. Braddik was my salesman and was super down to earth and easy to work with. This gentleman was available for questions about my new boat anytime even on Sundays. The bost was rigged professionally by the service people at the store, and was beautiful. A good place to do business!
We picked up our brand new Crestliner boat from Boomerang Marine & Sports in Alexandria!!!! A big THANK YOU goes out to Braddik and his team for helping us fit the boat to our needs. From the sales dept to the service dept and the parts dept, all of them know their products!!! Highly recommend checking out Boomerang Marine & Sports whether your looking for a boat, ATV/UTV, snowmobiles, ice houses or any accessories you may need for your current toys!!! Now I’m going fishing thanks to Braddik and his team!!! 🎣
This was my first atv purchase and i couldnt be happier! Hoss and his crew are top notch. They go above and beyond in their service. Truly a great experience!
They where extremely good to work with help out a lot. Would suggest going there to anyone look for work done on there; boat, snowmobile, or four wheeler.
Impressive customer service, were willing to help use diagnose an issue without having to schedule a costly service appointment. Earned our future business.
Great honest service group
Bought a used boat in 2013, it took until the summer of 2019 to get the title and registration properly put through the DNR.
Great Friendly & Knowledgeable staff.
Helpful parts department, friendly, got me the right spark plugs for an old outboard i had
They have the nicest newest machines
Lots of inventory, good boat mechanics. A little on the pricey side.
Good shop not cheap but good things work when you get them back if questions they answer them nice guys
It was excellent full of helpful information.
Very Poor Customer Service. Several problems with poor quality aftermarket parts purchased by Boomerang and they were unwilling to correct the problems. Im out several hundred dollars. Owner was VERY rude on the phone once he did call after 3 weeks.
Service could be better
Friendly and helpful..
Staff was very helpful
Great service
Great service
Friendly staff