Second time coming here for a vehicle, first time was about 6-7 years ago for a CPO 2011 Jetta. Came here again knowing what I wanted to get, a leftover 2019 Jetta R-Line. Had to travel to pick it up as it was located in a garage, but Bernie was awesome with the transportation and helping me leave with what I wanted. Excellent customer service by Bernie...coffee...coffee...and then some water. Excellent guy to talk to, had answers for my questions, and provided exceptional support in helping get the transaction finalized. I would definitely go back for future needs, and hopefully Bernie will still be a part of the team. And I definitely recommend Bernie!

If you need any work done on your vehicle make sure to contact Vanessa. She has by far been the greatest help for my uncle and I. Her Customer service is amazing. She will forever be our recommendation.

Just purchased car there. Thank you Daniel Rotherham for your help, best Sales Associate ever.

Great experience, great folks. Love the new car! Syed did a good job.

I worked with Daniel on purchasing my Passat and he was awesome! Very honest and helpful.

Dean was great! Very helpful with all questions and helped me find the car that was right for me!

Love the new Jetta. Daniel was a great help!

I have been bringing my vehicle here for 7 years and service is very much dependent on the parts representative. My current service representative is Rick Collins and I am pleased with his professionalism as he seems generally interested in listening to my concerns as a customer and he also seeks to find the best solution by working as a middle man with the mechanic. I asked him to review an extended warranty I purchased and he seemed willing to go the extra mile and assist as much a possible on his end. Also, he assisted by providing a loaner car (which unfortunately are difficult to secure) which helps with the overall process of having one car unexpectedly in the shop. Although there has been much employee turnover in recent years, more often than not I have had positive experiences with Wes Greenway’s Alexandria VW and for that reason I continue to return and would recommend to others reading this review

This review is for the new car sales experience. Not for maintenance servicesI purchased my new 2019 Jetta. So far i have owned more than 5 cars in my life and the thing I dislike the most is sales pitch. Kamal is not much of a talker but he is responsive and willing to take care of my questions and needs. No bs. The Jetta trims and options are relatively straightforward compared to bmw and Benz. I negotiated the right price and every thing runs smoothly test drive/finance/signing documents/delivery. All being done within an hour (granted, I negotiated prices through phone calls not in person prior). Happy with my car and service.

This place is a terrible one. I dropped my Passat here to do the maintenance check 1 month ago, they told me everything is alright, my break pad still has 8mm, no need to worry about in at least 10,000 miles. However, my car’s break pad and router has broken today, need to replace, and cost $500.

Parts guy is super nice and does his job well.

Friendly staff and fair pricing.

Great service!