Terrible customer service. They told me my mower would arrive on a certain day and it never did. Everyone that worked there seemed upset with any and all customers. They did not offer me any help whatsoever. Highly recommend shopping somewhere else for your JD. I have always had good experiences at every other John Deere store except for this one.
Great service paired with wonderful food and atmosphere.
Needed mower blades for my John Deere helpful staff made sure I had the correct ones
Knowledgeable,helpful,thorough and friendly service
I called about a lawnmower the salesman said he would send me photos and get my questions answered. A few days go by and nothing so I called back and the salesman said oh we sold it a couple days ago. I asked him why he never got me the information that he said he was gonna do. Way to many excuses. I asked to speak to a manager. Even more excuses. I finally talked to someone who said he was a manager but all he could say was basically it was my fault and this kinda stuff happens all the time. I was nice enough to tell him ware to go and how to get there.
Find another place to buy machinery. Bought a 16 row planter that wasnt even close to the description the sales man said it was. Missing and broken parts. Dont think they ever left their desk to look at planter before describing it. Shipped it missing the monitor, then sent a defective monitor. And to top it off, thought they should send me a bill for loading planter on a semi trailer, after I bought it from them. Would NOT recommend doing business with Midwest Machinery to anyone! They will screw you any way they can.
Had the pleasure of working with Jake Wilkins recently in a utility tractor purchase. He was always quick to respond to my questions and had good recommendations. Great buying experience.
Friendly dealer, good bunch to work with.. They love cupcakes or Dilly bars... Trust me.. 😆
Purchased a L330 baler from them. Good service and they took care of me after the sale. Thanks guys!
Great support for products and good people to work with!
Awesome service!!! Very friendly and helpful. Thank You for your help.
Very helpful staff, didnt have what I wanted in stock but helped to point me in the right direction
WoW! how can people be so rude, when the stuff they sell is soooooo expensive?!
Great selection & service for lawn mowers
Agood j.d. shop
Great staff willing to help and very knowledgeable
They wont let me pay for my friends bill. Does not make sense
Always friendly, helpful, with fair prices!
Dont get your chainsaw chains sharpened there. The charged me $10 a chain
Great place to buy parts and toys for kids to
Real nice guys and super helpful
Got the parts and advise I needed
Little expensive but very good customer service!
Very knowledgeable
Always excellent service!!!
Way to go