First picture is what I asked for, I went in and showed them the picture and they said they could do it. Basically I didn’t even care of the flowers were the same shape. I just wanted all pastel pink and ivory flowers different sizes all on the top. Paid 40 something for a 6” cake. I got a deformed cake with grocery store looking flower decorations. At least at the grocery store I could have had a sheet cake for the price I paid. Last pic is what I did to the cake. It was ruined anyway so I had some fun. Happy Birthday to me, and I won’t be going back.
I have a never wrote poor review, In September we have two birthdays. We ordered our first cake, and it was not good at all, however, I thought maybe it was me, so I ordered a second cake, specifically Bavarian Chocolate cake,, which was not even close...I guess they are good a cup cakes, but not real birthday cakes, like Bavarian Chocolate cake.And I can tell you, I am not picky at all, and further the icing on the cake did not cover all the cake...But that was not the issue, it was no where near the cake I ordered for my wifeIn summary, cup cakes, sure, (I am sure they get they right), but a real birthday cake, nope, seek another place to go...
Cupcake tasted fine. Young lady at the counter was very rude. Did not take the time to explain what each flavor was when asked and put her head down on the glass as if she was bored. Pretty sure she hates her job. You should replace her.
Love this place! You cant go wrong here! The day I was there they had individual pineapple upside down cupcakes! Awesome! As always, the Red Velvet and Lemon cupcakes are fantastic. Their chocolate cupcake with chocolate buttercream icing is amazing! Always ask to see if they have a special cupcake or even filled (pecan pie filled at the holidays!) to try! They even have cakepops!! You cant go wrong here!!!❤
Got a smash cake and big cake for my sons first birthday party. Cakes were sooo good, everyone loved them and decorated perfectly. The staff was very nice and helpful and well priced!
I ordered 2 single tier cakes for my littles ones first party, one was for the party itself the other for a smash cake photo shoot. I worked with the staff through email and they were polite and gave feedback on what they would recommend for what I was going for. I placed the order about 1 week in advance and paid half down. I provided them pictures of what I was going for and they designed it as expected. They made me 1 custom Elephant fondant topper and was adorable, they did advise it would not look exactly as the photo but I was still happy.My significant other picked them up the day/time I requested and everything was ready to go. All staff we worked with were very very friendly. The cakes were great, as others have mentioned it was pretty sweet but I thought that was due to me cutting out sugar I am noticing just how sweet things can be!
Purchased cupcakes for a party and was very disappointed. The cupcakes were beautiful but unfortunately the way they packaged them squashed the icing and made it stick to the container ruining them. I called and the girl just said they probably had too much icing on them. That makes zero sense. She didn’t really care at all. They were not cheap either. A dozen cupcakes and 6 cake pops were $57. Didn’t mind the price as they were beautiful and would have been perfect for the party.
Do you like sweet cupcakes? The cakes of this place are really good but the sweetness of the icing overwhelmed the flavor of the actual cake. The cupcakes are really large and a great value but I just couldn’t get past the sweetness.
Im sorry, I really wanted to like it, but everything weve tried has been WAY WAY over sweet. And my husband and I were hoping for some petites fours like the ones we used to have from one of our favorite bakeries in Tyler, TX, and was super disappointed in every way possible... They shouldnt be called petites fours. Nothing weve tried has been worth the money - dry, stale, and so sweet we cant get past the first bite of anything.
As soon as I walked in it smelled amazing. I was able to get last min birthday cupcakes and the flavors were better than could be expected. Best cupcakes in town.
Best cupcakes around, I went twice on one day....
We have ordered cake for my son thirteenth birthday and they prepared cake with all decorations that I provided with all my expectations and all guests at the party impressed. We had a really good experience with quality, design and good customer service. Cake was ready on time. The cake designer did an awesome job.
Ordered a dozen cupcakes through Favor. Underwhelming and disappointed. I ordered a variety. Several did not even look like the picture at all plus the ones that were supposed to have filling - there was barely anything inside - specifically the chocolate supreme - could not taste the marshmallow filling or see it except for a small tinge of white that told me it was there. If you have the cupcake described a specific way - please bake it that way. If the description for a cookies & cream cupcake says topped with chocolate cookie crumbs: - do that - instead of placing a piece of an oreo cookie that is now stale and soggy. Same issue with the peanut butter cup cupcake. It says topped with reesess pieces and both were not. Topped instead with a tiny peanut butter cup. Yes, that makes more sense - but thats not what your description says. Change your descriptions. Could I say the taste was ok and that they were pretty so it was worth $55 for one dozen cupcakes? Not at all. Would not order again.
Best cupcakes I have EVER had. Just amazing.
My favorite cupcake place in the area. The moistness of the cakes mixed with the perfection of the frosting is heavenly! Be prepared to get top notch customer service from a patient staff that is glad to educate you on their incredible selection of baked goods. If youre in the area you HAVE to stop by. You wont regret it.
Called on 4-19-21 to find out closing time. A young lady put me on hold for at least 10 minutes. After I called back, she picked up and hung up. Terrible customer service. Please stop hiring people that dont care.
Absolutely Amazing!The cake design was amazing, the packaging and care that Bliss took upon pick-up was beyond white glove service! Thanks to the team for helping to make the surprise party so much sweeter! We were so excited that we forgot to take a picture! Take our word for it, it was AMAZING!
I dont write many Google reviews, but I stopped what I was doing to write this review after I had a bite of the cookie dough cake pop. I didnt expect a cake pop to actually taste like cookie dough, but this thing DOES and it is AMAZING. The cookies and creme one I got was pretty good too.Oh, and the shop smells amazing and the lady behind the counter was sweet (ha).
Haileys customers service is fantastic. My son and I stopped in to get information on custom cakes. There was another customer in the store at the time and she kindly asked if I would not mind giving her a few moments as he was previously in the store.The entire cake process was explained and what would work best for my event. She also recommended if the guest number increased and I did not want a bigger cake, I could add on cupcakes. Price point of the cakes are extremely reasonable and you only need to give at week notice for custom orders, my son and sampled two flavors that were delicious. We did have one that we enjoyed more than the other.Bakery was very clean, tables wiped down. Display case was free of finger prints and check out counter was also clean.Thank you Hailey!
Petit Fours had too much icing and the cake was dry.Customer service is non-existent. Very rude bakers and counter help.First and last time ordering from this baker.
I wish that there was an option for 6 stars because I would have given this place it. The staff was very friendly and the cupcakes and the cookie I had were out of this world. I have tried at least 4 different cupcake flavors and 2 different cookies. I can not tell you which one is my favorite because each time the cupcake seems to be more delicious than the last somehow. I recommend this place to everyone that I talk to, I can not say enough good things about the food or the staff. Just writing this review is making me want to go try another cupcake flavor.
I would totally recommend Bliss Cupcakes. They made a unicorn cake for my daughters birthday last year that looked amazing. I recently purchased a little over a dozen cupcakes for a bridal shower and they turned out great. We used a variety of flavors (vanilla, chocolate w/ cream cheese frosting, Chocolate Peanut Butter, and Italian Cream) and I received compliments on every single one. Great flavor, moist, not too sweet. The staff was friendly and accommodating when I needed to update my order amount. My only concern was that when I picked up the cupcakes the frosting on a few of them was off-centered. It wasnt a huge deal because we were able to position the displayed cupcakes where you could barely tell, but just something to note.
Such an amazing place to get custom cakes I got my husband a Vegas themed cake for his 23rd bday as I was surprising him with his first trio to Vegas and it came out SO GOOD not only did it look amazing it tasted amazing, Super easy process & are quoted fast. Just finished recommending this place to a family member for an upcoming birthday not even for a cool design but the moist cake!!!
The food is always amazing — i’ve never had a bad flavor every time i’ve gone! i recommend them to everyone for any occasion or party. also super super nice and welcoming staff!! 10/10 experience! :)
I absolutely love Bliss Cupcakes! We order cupcakes regularly and we have had our birthday cakes made there for several years. My favorite cupcake is the Wedding Bliss but all their flavors are to die for. They also have cookies and cake pops. If you are looking for a bakery for your wedding cake, Bliss Cupcakes is the bakery to go to.
I have had many different cupcakes from Bliss and they are simply divine. They are so incredibly moist and delicious, words cannot do them justice. The chocolate with fresh pecans one top is my absolute favorite, along with the any chocolate cupcake they make. They icing is so incredibly rich, just the way cupcake icing was intended. We live in New Mexico and whenever we have family visiting, we ALWAYS make sure they bring us back cupcakes from Bliss. I dont think I have ever had a cupcake that come remotely close to how amazing these are. Do your mouth a favor and try one. It will take care of that sweet tooth for sure. And...the staff and service are amazing. Cupcakes with a smile, and a beautifully decorated store.
Its impossible to get here before they close during the week but it you catch them on a weekend the experience is always one to remember.
BLISS cupcakes are delicious! My daughter-in-law had some delivered yesterday for my birthday! Really lifted my spirits !
We have ordered cupcakes here for special occasions twice. Both times we had great results. The first time we were very specific with what we wanted. The second time was for a gender reveal, and I left it open-ended on how to do the icing with several different cupcake flavors. What is most impressive is how moist the cupcakes are and how delicious they taste! I have even found myself here for a quick dessert during a date night. Happy to continue supporting this local business!
These are the best cupcakes I have eaten. I tried the new pineapple upside down cake and it tasted great. Brought back memories of my childhood when my mother would make me them for my birthday. Highly recommend it.
Very disappointed. Had my son’s birthday at the village caboose. Part of the agreement asks that you support the local businesses so I ordered his cake from this bakery. I sent two photo ideas along with my request and talked to them on the phone. They requested payment at the time of order which was at least 3 weeks prior to event. The night before the event I received a call asking if I could pick up any later in the day, that got me concerned that the cake wouldn’t be ready. I went to pick it up and it was ready and looked nothing like the request. Including a pink train for my son. It did taste good and was ready on time but for the excessive price, I was incredibly disappointed. There was minimal decoration on it and simple white fondant. As others have said, just recognize when a design request is too difficult and state that upfront.
The store itself was clean, cute, and pretty. The workers were nice. The cupcake itself was so tall that I had to stretch my mouth as open as possible to try fit it in and frosting was still going up my nostrils. Literally. I had to blow it out of my nose. The person I was with also said frosting was getting up his nostrils. All they needed to do was not make the cupcake so large in height. I ordered a strawberry cupcake I think. It tasted like real ground up strawberry. I personally didnt like how organic it tasted. I wanted a more sweet, sugary cupcake like taste but thats just my opinion. I didnt finish my cupcake. I didnt like it.
My daughter ordered a 2-tier birthday cake for my granddaughters 1st birthday. She did so 10 days in advance. However, when trying to pick up at the arranged date and time, the cake wasnt complete. An hour and a half later, the cake was ready. 1 hour into the babies birthday party. The overall appearance was nicely decorated. The cake itself was over cooked, dry, and tough on the outside edges of the cake. Complete disappointment all around, accompanied by unapologetic employees will ensure they will never get our business again.
Dont keep me, a paying customer on hold because another customer walks into the store. My money it just as important as theirs.
Awesome place for...you guessed it a cupcake. And not just any cupcake. One of the best cupcakes youll ever eat. Lots of favors and choices with some only happening on certain days. Super friendly staff you should drop by and give them a try. Plus they also have cake pops and cookies as well as do custom cakes for your special event.
Needed a hostess gift at the last minute. They had a special - buy 5 cupcakes, get the 6th free. I got a dozen. They offered a wide variety of flavors. I got 11 different flavors. They were delicious. They also looked delicious and decadent. The lady who assisted me was patient, friendly and helpful. She advised me to not refrigerate the cupcakes - it dries them out. I was so appreciative of that info because I would have done exactly that! They were very moist. They also packed them appropriately. I will definitely be back.
What I did like about Bliss cupcakes is they were able to get my order with only a 2 day notice. The staff was friendly and place seemed clean. What I didn’t like is the cake!..although looked fine the lettering looked as if a child wrote it. The cake itself looked alright but not what I thought a professional cake would like like! I usually go through Kroger but they thought this particular design needed to be done in fondant which Bliss did not. I paid MORE then double what I would’ve at Kroger as well for a cake that we ended up just throwing away at the restaurant it was so nasty!! I couldn’t believe the disappointment my guest and I had over this cake! The top was as hard as the inside which was taken straight from Bliss to our bday dinner. And on top of that this cake was super sweet!! This cake tasted horrible!!!! It just goes to say more doesn’t necessarily mean better! I’ll stick with my $25 dollar cakes from now on! I should’ve just kept my mouth closed when they insisted it had been paid in full when actually the deposit was all that I had paid. 🤦🏼♀️🎂🚫🛑
We ordered a birthday cake in rose gold and white. But finally we received was a pink and white cake not even resemble a rose gold. All other decoration we arranged was rose gold expect the cake. If they couldn’t they could have tell us when ordering. We opted for matte rose gold . At least they can ask us before the due date to change the color if they couldn’t make the cake as we ordered. So disappointed on the special occasion as the cake is the center point of the birthday. Never ever going to this shop. Pls don’t buy cakes here for special occasions. You will end up disappointed.
Ordered cupcakes for my sons birthday. We agreed on lettering and 2 popular characters from Star Wars over the phone, however, when my husband had brought them home they were not what I had asked for at all design wise. No lettering, no characters. You could barely tell that they were even Star Wars themed unless you really used your imagination. The cup cakes were delicious and everyone had enjoyed them but for the price we had paid, I expected much more from the design aspect.
The cupcakes were just ok really super sweet not much flavor to distinguish other than sugar taste seems like something you can make at home.
Great cupcakes! They had so many different flavors to choose from it was so hard to decide! The staff were super nice and they helped me a lot in my decisions. I would totally go back for more and I would bring anyone I know here!
This place has the worst tasting icing I have ever had!
Incredible cupcakes!! They are so consistent and offer the perfect amount of selection to keep everything super fresh! My familys personal favorite is the Italian cream. Its heavenly!!
Only been here once. The store was clean, service was fast & friendly. The cupcake I ordered was for a friend who said it was wonderful!!!Nice place for a sweet treat.
I ordered 3 dozen cupcakes with only 24H notice for my sons birthday. They were beautiful and delicious and got loads of oohs and aaahs. The birthday cake (vanilla with choc. buttercream and sprinkles) were my personal favorite but all were moist and yummy. The staff helped me get them in my car (I had a baby with me) and were nice and helpful. Great experience.
Yuck. I ordered a special cake for my sons 21st birthday. First, I was promised that the logo I wanted works look exactly like the original logo. Not really. Especially the lettering. Several letters were smudged and messed up. Then, the cake itself tasted like a block of oil and wasnt moist and cake-like at all. It was like eating two day old bread. They also told me cakes were baked the morning of pick up so they would be as fresh as possible. This cake was a huge disappointment. $93 for a cake thats not getting eaten. Never again. They should give me my money back.
If I could give this place zero stars, I would... let me explain my frustration with them..I ordered two cakes from them.. I picked one up Saturday morning, and I told the manager up front that I would be picking up the other cake on Sunday morning at 11:30!Sunday morning came and I was at the shop by 11:20 and there was NO ONE there!!! Lights were turned off, doors closed..... I called their phone about 11 times. No answer.... Keep in mind this cake was for my daughters baptism that was supposed to be for 50+ people!!!! So I waited there for another 20 min until I could no longer wait!! I had to rush to another store to see if they could make me a cake in a hour and big enough to feed 50+ people!!! My daughters baptism ended up being super stressful due to this place!!!P.S. they called me the following week after I blew yo their phone with my many phone calls and the manager made it seem like it was my fault that they were not open at the correct time!!! I got ZERO refunds and no call back from their manager!!! I mean it do not go to this place.
Ive been dying for strawberry cake with cream cheese frosting. Our neighborhood FB page have this place great reviews so my husband decided to order me a cake for my BD. This was the 1st time ever to order anything from a bakery. This was the best strawberry cake ever! It was moist, cream cheese frosting not so sweet and complimented the strawberry cake. Our grandkids thought they didnt like strawberry kid till they tried this one. We will definitely be coming back.
The cupcakes here are awesome! The cake was flavorful and moist and the frosting was super sweet, just the way I like it! I will go here, way out of my way for these!
These cupcakes are incredible. They are great for every occasions. The staff is great and I recommend Bliss wholeheartedly❤❤❤
Seriously guys if you have not tried this place you are missing out on the most amazing cupcake experience. You will be transported to a fluffy sweet world of cake heaven! By far the best in DFW...sprinkles who?
We used Favor to have these delivered. Penicillin, electricity, space flight, and then cupcake delivery. We truly live in a magical time. The cupcakes were very, very good.
So disappointed. I have been going to this location for years. Ordered a cake to be picked up today. My 14 year old granddaughter went in to pick it up and they had her sign a paper. Supposedly the paper was a release. I specifically ordered fresh strawberries on the outside of the cake. Which by the way cost extra. I went in right away and told them the cake was wrong. The only solution the rude lady has was to tell me my granddaughter signed the release. What a joke. I will never order from there again.
Im beyond disappointed. I drove an hour for box cake cupcakes and ultra sugary buttercream.I tried the Neapolitan cake pop expecting three layers of flavor only to bite into a chocolate mess and disappointment.I literally just threw away 75% of each thing I purchased.
Super nice helpful lady at counter. Awesome Italian cream cupcake that was delicious
So excited to try the cupcakes but the store was closed when their website stated that they were open. I started reading the reviews and I will not be giving my business to this unprofessional place.
The best gluten free strawberry cupcake I have ever had!! I will be back again!!
Clean dining area. Very friendly staff! Fast service. Delicious cupcakes.
Best cupcakes ever. Not too sweet just perfect moist perfection.
Cupcakes were good. Best place Ive been to since moving to Dallas.
According to my wife, there is no better cupcake!
Very moist & tasty cupcakes. Love the chocolate with cream cheese frosting.
Amazing lemon cupcake. Overpriced unless youre just stopping in for a single treat.
Delicious cakes, cupcakes, cake pops for any occasion!Weve ordered from Bliss Cupcakes many times and each time the service was impeccable and the cakes and cake pops were delicious!!!
Great staff and wonderful product - love the strawberry and lemon cupcakes!
I love their cupcakes, however Austin was very rude and very unprofessional. Austin is in need of training
The chocolate cupcake was AMAZING!!
Staff here is great, and the cupcakes are SO delicious!
We went before closing. They still had quite a few flavors to choose from, but I was impressed with how moist our cakes were!
Amazing cupcakes!!! Theyre pricy but delicious and massive. So worth it. Better than sprinkles and the cupcakery.
Cupcakes were a little too big
Got special order cupcakes here for a gender reveal and man oh man were they delicious. 😋
Best cupcakes Ive ever had, super rich and moist. Not only is it better than sprinkles but its cheaper considering the quality and quantity.
Not a very large selection, but the cupcakes were delicious!
Great prices and the veggies are fresh.
Great cake pops, cupcakes, and my favorite, cupcake parfait!
Love Bliss. Always delish!!!
Love this placeCupcakes are awesone
Worst customer service ever.
Delicious cupcakes
Yummy in your Tummy! Awesomeness!!!!
Top notch cupcakes 🎂
Great cupcakes!
Hi can i get some cupcakes
Very dry cupcakes
Plain Cupcakes