Very friendly, knowledgeable and honest. You can’t ask for more and very important when you are trusting someone to take care of your car/truck. We have moved all cars and service to them from dealerships and are so glad we did. I highly recommend Main Street Automotive
Do not cover warranty like the PromiseGood lock
Professional, fast, and priced right. I won’t use anyone else after the last two experiences I had at Main Street Automotive. Jonathan is great and knowledgeable. Jeremy does his customers right.
Great customer service. Clear communication for everything that will be performed. Highly recommend
Awesome shop. Will not be disappointed. This shop has people that know what they are doing. I feel that they are one of a dying breed of auto shop where you can go and feel comfortable they will fix your problem, wont over sell you, will get you taken care of efficiently, at a fair price. All this with great communication. Feel fortunate to have found them. Get off the fence and give them a shot!! You wont be disappointed.
First time getting my car fixed at this place, but 10/10 would go back and would recommend to friends and family to have their cars serviced here.I had an clicking noise coming from under the hood, went in in a slow afternoon to try to get a quote on how much it would cost to fix, they lifted my car and had a detailed look and were able to pointed out where the noise was coming from and which part needed to be replaced to fix it. They even showed it to me so I know exactly what the issue was too.A fair estimate for the repair was provided, and they didnt charge me for any diagnose fee. I made an appointment the next day and went in for the repair, it was done in the promised time and of course the noise issue was fixed! They even saved the broken piece for me to clearly see why it was making the noise!And just like many people had already mentioned, both Stephanie and Jeremy were very friendly and nice! 10/10 recommend this place to get your car serviced!
Have been a customer since 2014 and would recommend their service and staff
I called to set up an appointment and went to my appointment that was confirmed. I needed my check engine light codes to be reviewed and my car was not feeling right. After driving 45 minutes from Austell to Alpharetta, I left my car and paid for a Lyft to wait for my services to be done and they called me an hour later to say they couldnt work on my car because they were booked. All I needed was them to diagnose the codes I was getting and what to do. No one called me ahead of time or even when I called to let them know I was behind schedule to let me know they were booked. I am not a sensitive woman, but I felt dismissed and not considered as important enough to AT LEAST do that for me if they couldnt work on it. They did NOTHING! Women already get dismissed in the Automotive industry and I try to be as knowledgeable as possible so Mechanics dont feel Im wasting their time with mediocrity but it doesnt matter. 5 days later my car is not turning over and I m trying to find someone in my area that services Audis.. In a single mom. No boyfriend, no Husband to advocate FOR ME! Im doing it myself. I dont have any male friends that can help me other than friends Husbands. All I wish in this industry is that they LISTEN and treat Us as EQUALS as a PAYING CUSTOMER!.
Fair price, great service and nice people.
They fix my car so fast I thought I would have to wait for hours but they fix me within an hour and they gave me good price too compare to the other mechanic shop. Jonathan is very nice and professional
Great service. Competitive prices. Clean and modern facility. Staff is extremely personable.
Bringing my Jeep to Main Street Automotive was the best decision I made. They were very thorough, didn’t waste my money, and Jonathan was extremely helpful and accommodating to my situation! I have found a shop I will continue to go to! Thank you for the great work!
Went in for a repair on the 4 wheel drive. After a quick diagnostic the needed repair was found. I received a call to come to the shop to verify the needed repair. They had also found that the entire emission system and cats had been removed illegally. I was able to return the truck to the dealer and saved me over 16,000 in repairs. I can not express my appreciation that a local repair shop would take the time and honesty to make sure I was not getting taking advantage of. I’m a forever customer
Used Main street auto for major brake job. After job had issue with caliper leaking and Main Street warranted part out no charge.When the part failed, they made it right and stood behind their work.I would recommend Main Street Auto.
Very nice and honest people. I recommend this place to anyone with car issues.
Good day, I have been coming into this fine shop over ten years now, with several different vehicles that I have owned. The staff, especially Stephanie and Jeremy, are knowledgeable and concerned about cars in general, and you can tell when you arrive that they see your vehicle as valuable as the customers do. I had work done today to finish up previous repair, and it was finished in minutes, no questions asked, and I was able to complete some work in their waiting room, comfortable and stacked with snacks, refreshments and latest reading materials. I always feel like I learn more about overall car care when I visit, and never, ever have that feeling that happens at some other places where they are going to discover some hidden problem to blow your repair bill beyond your senses. I rate them five stars on every aspect of car service, and also note that I see old cars, antiques, trucks, and the finest luxury new cars in there, all receiving detailed expert attention. The oil change is even a winner, so I have them check my vehicles whenever I am about to take a long journey, at least five times a year in this case. Do yourself a favor from Model T to Range Rover, cruise by Main Street Auto, they get the A+ from an amateur car doctor like me.
Moved from Canada to Alpharetta and finding a new mechanic was a bit of a nerve-wracking ordeal. You want to trust your mechanic and that is exactly what we found with Mainstreet Automotives! Not only do they give you options when fixing your car, their prices are extremely reasonable and their work is top notch. They have gone above and beyond on 2 occasions and we cant thank Leo and team enough. Highly recommend if looking for a new mechanic.
They filled oil better than Toyota dealership. Toyota overfilled and Mainstreet got it perfect according to the dipstick.There is limited parking here and they are very popular. I suggest calling ahead
Many people especially women get a little anxious about car repairs. You want real honesty & care. I can tell you from my experiences that you will get it here at Main Street Automotive! I have taken all of my vvehicles to the same location for the past 15 years. Main Street is a new owner & I was very concerned but after my first car service I knew I was even in better hands! Ladies if you want excellent service where you can be at ease and know youll get what your car needs and no extra hidden stuff please go for your next car checkup. You wont be disappointed😊 Thanks Main Street! Friendly, honest, excellent service & very clean!
Did amazing service, did not take advantage of my wife during an emergency service. We would go back again - even though we dont live close. Very happy all around.
Fantastic customer service! I went in there on a Saturday afternoon with an issue that’s been looked at by multiple mechanics and they’ve all given me a different answer. The guys at mainstreet were able to look at my car and get it fixed in less than 20 minutes. I am so happy the issue is resolved and it only cost me $20, while the dealership wanted to charge me nearly $200. This place will be my designated auto repair. They’ve earned my trust.
I took my 2011 Explorer in for the transfer case to be replaced. It is an expensive part that wouldnt be cheap on labor. I expected the expensive bill but what I got extra was a full vehicle report and my newer tires were rotated to the front where they should have been. (The tire shop forgot to do it.) The communication was excellent and all the guys that work there were nice and courteous. I will be going there for all my car needs. Thanks Jeremy!
My experience has been wonderful as all the workers are very knowledgeable and courteous, and the service is fast and reliable. You cant go wrong bringing your car here.
My car would lock up once in a while when I went from a stop to a go. This was a rare issue so it was difficult to replicate and demonstrate. The people at Main Street Automotives took it on Four separate test drives until they experienced the issue that other auto body shops couldn’t diagnose. They fixed it for a great price and I haven’t had issues since. Great service! Fully recommend if you’re in the Alpharetta area.
Stephanie in the office could not be kinder. The mechanics must but complete idiots because it took them 6+ hours to change 2 headlights. Thanks to Stephanie, the customer service was great. Unfortunately, the overall experience was horrible and would strongly NOT recommend.
Having owned cars for nearly 50 years, I’ve experienced a lot of automotive service places. The folks at Main Street impressed me from the start.They’re friendly, knowledgeable and contentious. I enjoy taking my car in for service there. I highly recommend them them.
Trustworthy and great service. Went to have a headlamp replaced just as a drop in, and they got us in right away. Also told us a brake light was out, and fixed that (thanks!).
Main Street Automotive is under new ownership and management team. I would highly recommend taking your car here. Jeremy definitely knows what he’s doing.I’m very satisfied with the quality of service.
Ive brought two of my cars here for repair and maintenance. My experience has been wonderful as all the workers are very knowledgeable and courteous, and the service is fast and reliable. You cant go wrong bringing your car here.
Went here to get a headlight replaced, asked multiple times how much it would be before they did the work since I brought the parts. They didn’t give me a straight answer and kept trying to charge me for other things I didn’t come for. When they finally told me how much (not cheap) for JUST putting in the headlight I told them I wanted my parts back that I provided because it was too much and they told me it was too late and the work was already done. They also charged me to replace a cable without me agreeing to it. Not a good experience, would not come back here again. Did not seem honest.
5+ ....First, the owner is so Knowledgeable. My ex had a master cylinder replaced and the brakes were not working right (given to my 16 yr old to drive). The guys spent about an hour checking it and even added a tiny plate the person had left off at no charge. Finally, the owner said I really cant confidently tell you what the problem is 100%, so he suggested I go to the dealership and have them run a diagnostic. No one I had talked to or taken the car to had suggested this, I did take it to the dealer, and it turned out there was a Recall on the brakes. The hydraulic system was repaired ($3000 - at no cost due to recall). Mainstreet could have just charged me for a temporarily fix or given me a huge bill for repairs and taken my money ... but instead he was honest! I so appreciate his forthcoming, his advice, his experience in the car industry and the friendliness of him and his staff! I came back to them to have an axel put on another car after this. They did an amazing job and charged a reasonable price, and again made me like they cared about me as a single mom with kids -- looking out for me. I trust MainStreet, and highly recommend you go here for any auto repairs. Thank you!! Larson
Great service, willing to work with your parts, and super fast. Visited place this week to install my own pads and work was done in less than 20 mins, Recommended 100 %
I took my car for service and had a great experience! Fast, reliable courteous... I highly recommend it.
Amazing service!! Incredibly nice people, and excellent mechanics. Your vehicle will be in great hands
We drive our vehicles up from Atlanta because Jeremy is the best in the game. He has kept my dad and me on the road for over 200,000 combined miles now. Cant thank him enough for always taking care of our rigs.
Very genuine and friendly people. Had great work done by them and they even fixed something the MAZDA dealership down the road messed up on (go figure, dealerships -_-) at no cost. I highly recommend going to them to have whatever work you need done. You wont regret it!
The experience here was nothing short of excellent. Stephanie is a Godsend and Jeremey is outstanding and a true friend to the mechanically inclined(aka me lol). He fixed the El Dawg and checked out other problems i had. If you need fair prices and efficent service stop playing and go!
Discovered this place after they were recommended on Reddit and they have been our go-to auto shop for several months now. Honest, quality work, fair prices, and very friendly people. I wouldnt go anywhere else.
Best place in town. If you want an honest, reliable and knowledgeable mechanic shop look no further. Doug will take care of you and I will not take my cars any where else.
Professional, Great service every time and honest rates.
My daughter 200 miles from home was having car trouble. Their facilities were clean and professional. They handled her problem quickly and professionally. 2003 Toyota Camry. Thank you!
The auto service promised was the auto service delivered. Honest, straightforward, dependable, efficient, and timely. Definitely found our new family auto technicians.
Very professional, courteous and attentive. The waiting room is comfortable, and stocked with water.
Outstanding service every time I am here. My go-to place for an oil change.
Wonderful experience at this place, I had them weld up a mid pipe for my motorcycle did an excellent job at a resonable price! Very friendly staff and professional. THANK YOU!Alex
Great place, I could not recommend MSA enough! They are very honest car shop, Doug is great and will try to help as much as he can. MSA is my family’s go-to car shop!
Under new management and still the best auto repair shop in metro Atlanta. I drive all the way from Douglasville to Main Street for service on my primary vehicle. They have saved me from making costly mistakes by doing honest, thorough pre-purchase inspections on used vehicles that drove ok, but had dangerous hidden issues under the hood. When they give a car their thumbs up, I know it’s a good deal.
Have been to this place a few times with two different cars. They have been honest and thorough. Didnt charge for an adjustment to brakes that was done poorly at a dealership. I send my friends here.// I am adding to my earlier review. I have had some mixed experiences over the past year. They gave me the runaround on a part order that took weeks and 4 phone calls for me trying to get a straight answer out of them before giving up, they put the wrong motor oil in during and oil change and then told me it was for my own good, most recently a heat shield came loose after they changed a belt. Nothing major, but certainly noticeably below the quality of service I had experienced previously.
So friendly and honest!!!Great and fast repair service.I truly like it.
Great job and reasonable price to weld together a couple of exhaust pipes on my 98 Jeep Grand Cherokee. Thank you guys for your very professional demeanor!
I recently moved here and have tried out most of the auto shops in the area- Main Street Auto is the best place in my opinion.MSA is exceptional, especially Evan. I took my Jeep in to get a tail light replaced, and Evan was super helpful from the jump. He gave me an estimate over the phone, they took care of it as soon as I got there, the waiting room was very nice, my car was fixed in about 10 minutes and the price was very fair.When it was time to pay, I discovered that my girlfriend had forgotten to return my debit card to my wallet when she took it to pick up hibachi for us last night. In cash, I was a handful of dollars short of the price of the service, so I offered to stay there while my girlfriend Uberd home to get the card and Uberd back (which would have cost me like 3x the price of the car service in the first place). Thankfully, Evan was super accommodating and understanding of the situation, told me stuff happens, and helped me resolve it. God bless them. Definitely coming here in the future
Excellent service! Keeps you informed the entire visit!
I have been dealing the the owner of Main Street Automotive for over 10 yrs and I have to say: I will never go anywhere else. Todd and his crew are extremely professional, extremely competent and best of all....they know you by name and care about you! I love supporting a neighborhood business that is involved with the community and treats you as family. Thats what Main Street Automotive is all about.Peg HussingEcoShredding, Inc
Great company, honest people. Always go a good job with our older cars.
Awesome quality, humble and fair. These guys know how to treat their customers!
Quick service, fair prices, and the repairs are the only ones actually needed. We tried them when we moved to the area in June and we are multi car repeat customers now!
They have changed since the partner left! Terrible customer service from Jeremy who consistently points the blame on others while failing to take responsibility for the what they did wrong! I trusted him and took him at his word and after $3000 later, still issues relating to what they neglected to do! Kept car for three days and no repairs! You won’t see another dime from us! Lawsuit already proceeding. He selects certain customers to cater to. Unfair and a manipulator!
Need a quick fix and stopped by without an appointment. They dropped what they were doing to help me out, great guys!
Very Honest people. Fair priced. They take appointments. Very clean.
Great service - trustworthy - fast
They are very honest people and they do great work!!
Friendly and knowledgeable staff, fair prices, clean waiting area, and free WiFi. Would recommend!
Very disappointed... After spent $400.00 to repair a simple oil leak now asking $700.00 more for the same issue. Amateur root caused analysis...
They were fair and honest.
Good Honest American people. Would go nowhere else.
Great people
It is a family home
It is good for fixing cars and many more houses