Friendly and courteous sales staff. Walked in and made our purchase for a power washer and we were out the door. Very good service.

Love harbor freight! Great deals! Saved over 50.00 and my son has tool he loves.

This is the coolest place to shop. They have everything a person could want. Including Rock tumbler accessories.

Although they didnt the size blade I needed for my tablesaw, the workers that I spoke to were really nice and helpful.

Very good bought a hammer drill did seven holes in 5 minutes

If you need affordable tools this is the place to go! They have great options for both high dollar and low dollar price ranges but fair warning there are not many well known name brands there like Milwaukee or Dewalt. I love coming here in hopes of finding good deals on hand tools since I typically dont care much about quality since I dont use them too much. Definitely recommend this place if you are on a budget!

1 of my favorite places, great deals

Very nice and helpful staff. Great prices

Had what I needed. In and out quickly.

Nice place friendly people.

Loved it. Customer service was good, prices good

Lots of the things you are looking for. Friendly people. Quality of products is a little on the questionable side but good for a one time use. Moderately priced.

Cant beat the deal $6.99 inside track.

Awesome store! unique tools you cant find anywhere else

Pricing a shovel. Lots more than Lowes.

Online inventory does not reflect the actual store stock

Had what I was looking for. I wish you had more Chicago Electric oscillating parts

Great store with great prices they were all out of the floor jack I wanted to buy. But I will be back.

Great store my hubby shop like its a candy shop there

Trying to rush down before they closed at 8. Had to get some kind of propane torch. Anywho we arrived at 7:50 and they were already closed.

Decent stuff for decent prices

Always a great staff working and decent pricing

Ive bought 90% of my tools here and Ive always been happy. I returned a sander but I didnt realize I had paid with a gift card. The return amount the cashier quoted was less than Id paid because she didnt include the replacement Id bought. I said hold on, thats less than I paid. She pointed at the screen where it said the amount and she said it says $24.xx on your Visa ending in xxxx. I said hang on, I dont think I have that card any more and pulled out my wallet to make sure. Even though Id said to wait twice, she put it through anyway, Im guessing to get me out of the way since there was someone in line behind me. I asked to talk to the manager and I explained the situation and he just kept saying it returned the original amount to your card even though I told him several times I didnt have that card and that Id asked the cashier to wait. He kept saying its not our problem where that card is, but were not gonna stand here and argue. I asked for his name and the number for the corporate office. He said there isnt a corporate office, which I knew was a lie but he insisted. I know I didnt misunderstand him because I said theres no corporate office for this chain of stores? and he said no, as if Google didnt exist and I wasnt going to Google the number as soon as I left. Overall, I felt like I was robbed. I understand its my fault for not realizing Id paid with a gift card I no longer had, but after being asked to wait twice, the cashier shouldnt have put the return through anyway and the manager shouldnt have treated me like a child asking for a toy or something. Im not even mad about the money, Im mad about the way I was treated after shopping there for years.

All in all, good prices. You get what you get. Service, not so good anymore. Im not sure if there was a management change or what...but customer service has definitely taken a turn for the worse. I did manage to run down an associate, once found he took good care of me. Yes, I will continue to shop there. Its still my favorite store.

Management lacks ability to handle his feelings in situations. Guess when your girl runs the show at home you have to muscle up and flex on the job Pathetic...

A huge selection of tools at a great price and a lot of tools have a lifetime warranty. A great store for anyone and has some variety to choose from in products. A very clean store and friendly workers that are ready to help in any way they can take a trip up to the Alton store you wont be disappointed.

This is a cool little hardware store. They have a decent selection of things. I like to just browse the aisles as you never know what you will find. The help there is always very nice and super helpful as well.

Love this place

I like the selection of old tools they have. Also expected to have solar panels security cameras people trying to run a business. A lot of their items are sold for real cheap, and quality I would say really good especially for the amount of money you pay. I had purchased tools, ect. for over 24 years+. Hi would recommend if you are working on your vehicle under the hood, using a more professional brand of sockets wrenches, from my experience I have broken my Knuckles quite a few times from using sockets I purchased from Harbor Freight. But I definitely will definitely will continue to purchase items from here forever.

Havent run into a bad HF yet

Staff is always friendly and helpful for my questions

Good cheap tools and accessories I come here often

Get rid of the old white woman she is not personable

Has any tool you need for cheap price…

Good people

The overhead signs, There all over. And if you cant find what your looking for?? Then there a Salesman or even the manager. Got not not fotos..

Great prices and always deals on top of that. Good selection and staff is very helpful.

Cheap tools for 1 time use and better tools at cheap prices

Associate not having the best day. Not rude just tired. Not enthusiastic!

Awesome prices, but watch the cashier and make sure your coupons are scanned. Two of mine were missed and I did not catch it til later

My fiance and I Love The Coupons for free items!Great Prices!🇺🇸😊

Good items @ good prices.

Customer service is lacking. NO ONE will show you where something is located. They will guesstimate and let you wander around trying to find what you are looking for. However, they have great prices.

Ok tools at good prices

Could do serious damage to the bank account. If you need a tool its a great place to go. Great selection and good prices. Saving up to go back.

I love Harbor Freight. I am not a contractor that may require a top of the line tool, so for my occasional use, the prices are low. The quality of the tools are great, 20 o/o off coupon, and sale prices with coupons. I do see contractors in the store as well which shows there is quality in their tools.

Lifetime warranty on everything and no hassle returns, but I have never returned anything.

Outstanding. People very friendly and helpful.

Great prices on tools with no hassle warranty on most. Ive always had good service as well.Harbor Freight manufacturers most of their own tools which is why the prices are so low when compared with other places. Not all tools are created equal though so be aware of what your buying and be smart about it.

Always a great place to shop for automotive supplies! And they offer shop supplies such as chop saws, hand Sanders, welders etc. Just about anything you need for you home or shop!

This location was ok until my last visit never have I felt more threatened and harassed by the cashier/ employee he was not helpful at all just followed me around very closely and was very rude to us then I he watched us as we left the building like a creepy stalker I have never felt more uncomfortable in a store ever I will not return if this employee is still working there!! Learn to be customer service savvy not rude and unpleasant if you dont like your job do something about it!

Awsome manager only wish they would stock the sander i need replaced

Very helpful employee caught a mistake on my original purchase when I had to return a wrong item that I bought by mistake and exchanged for the item I originally wanted I dont remember her name but I like doing business with her she definitely knows what she is doing and she is very nice and kind and polite very professional

Great selection and prices.

I will not ever shop at your chinese made store again. Ridiculous that I have to wear a mask. You will forever lose my business and gonna home and throw all of my chinese tools away

Manager Eddie us fantastic! Ready to go above and beyond. Witnessed him multitasking and being helpful to other employees.

Always good prices on consumables.

Great deals, good staff!!

They have every tool you could need and very cheap. Clean place and organized. Good for stock items like wrenches, screw drivers, etc. Also some cheap bench presses and table saws.

Kept clean and friendly staff. This is the stuff dreams are made of.

Was well organized and easy to find things. Friendly staff, Will be back for more.

Store seemed alright and a few of the staff members were friendly however 1 was pretty rude about enforcing the masks.

Didnt have exactly what I wanted.

A good budget-friendly place for the average person with nearly verything they’d need to do most any type of job they wanted to do.

Good place to get tools

I have to say good customer service pretty good prices

Great place to find anything for any project you are working on at a reasonable price, good quality tools for any skill level. Always someone there to help you find exactly what you need to get your job done

Great customer service the cashier even help me by telling me about pointless and Ill keep on they had I was able to look up on my account and used it saved me $2

Had help immediately. Forgot coupons but had them sent on phone and Harbor Freight took it.

I love the selection of tools and other ittle knick-knacks tools that I think our great especially, for any little ones, that are starting a new first timer tool box! Their selection of useful things are useful for all kinds of projects, and the quality is exceptionally good for the price. The products are definitely worth the money you pay for them. The power tools stand up real well just like name brand ones, I would definitely recommend using their products, just as well as the name brand. Personally I would use most of them over the name brand ones because you get more bang for your buck, and the quality in my opinion is just as good.

All I wanted to do was buy a floor Jack but this store is saying face mask are required no thank you, so I will take my money elsewhere

This place is Nice.! Convenient.My Man and I shop here often.Gloves,tools,n gadget. Nice prices. He is a member, which helps with discounts !

One of my favorite stores out of all of the Harbor Freight Ive been to very friendly very helpful

Found what I need at a good price.

Toys r us for adults and their supposed to have a credit card coming this summer. I cant wait.

Great store, great prices! Had solid rubber tires that will work great on my zero turn mower deck.

Great staff, very helpful, its nice to have a good experience at a store I dont usually go to.

Like to just look around.

Great location. People are always nice.

Has great prices on almost anything youd need made of high quality Chineseium. Great if you need some cheap short term tools to get by.

You do understand that products here are what they are. You get what you pay for. Having said that, there are a lot of decent bargins to be had. Consumables for the shop are what Im after most of the time, and even some rarely used tools that would cost an arm and a leg for name brands.

All advertised specials were available. Parking and store location is superb. I liked my shopping experience very well.

They had the tools that I needed, and coupons to make the deal even better.

I love Harbor Freight, great prices and a huge selection of tools, I highly recomend the Apache cases for keeping your exspeinsive items safe and secure at half the price of the more exspinsive pelican case

Tools on the cheap. Time dilators can be built for 1/4th the cost elsewhere. While we have lost all but two of our twenty member team Im pretty sure thats the NRO again, they abhor our maintaining the global wealth disparity to never more than 1:66 (no human can be worth more than 66 times ANY other human). To be fair we probably started the execution trend.

All customers are required to wear a mask while shopping in the store. Masks are available to customers who do not have one.

Good service this time but not always

Pretty much have a little of everything in tools, some of the power tools will not hold up. Better to buy name brand.

Great prices and good quality. I buy all my tools from Harbor Freight. Life time warranties.

Great deals. Im happy I stopped by. Saved myself $30 on a couple items.

Friendly and helpful staff. Good deals for usable tools. No name brands, but no name brand prices.

Cheap tools. some good some not read past the price. how they are made, out off what?, size of motors etc.

Always so nice and helpful with whatever my needs are.

Great prices with their life time warranty tools.

Love this store. Great selections and price.

All kinds of awesome tools and awesome deals. You can find a tool for almost every kind of job you could ever think of.

I have had good luck for the most part. As far as buying name brand, even Craftsman tools are made in China now. For the typical diy person these tools get the job done.

Great stuff and cheap

Great customer service!! friendly and always willing to help.

Needed a tarp for firewood. Bought farm green one. Perfect fit at 20% off.