I am a landlord and buy all my paint from Sherwin Williams. Paint is great, prices are good and Customer Service is outstanding. For large projects they deliver my paint to the job.
Very impressed! Will continue to shop here! Nice to speak w people who are actually knowledgeable about a subject that can get complicated quickly. No wonder the pros shop here.
As usual outstanding service.Thank you,Dawn
5 Star Service at Alton Sherwin Williams. The staff was friendly, knowledgeable and helped me picked out a great color for my home. They even loaded up the paint in my car. Fabulous service, and the paint quality is exceptional!
Best paint around. Crew is always helpful
The exceptional assistance with the color of stain I needed is greatly appreciated! Cody went above and beyond my expectations!!! Dawn helped me feel as if my request was the only thing on their mind! Even though we are working thru a national crisis, this team helps make us reach at least some bit of normalcy! We appreciate them being at work and hope the company commends and rewards them as they have developed customer loyalty!!! With heart felt thanks over even a small victory with the perfect stain!!!
I found out in a pleasant way that painting isnt cheap but it helps to have a courteous and knowledgeable representative to help you through the process.
Knowledgeable staff, prompt service. quality product in a clean environment.
Store is very neat and clean in appearance - everything well organized. Customer service was the best. Thank you.
Super helpful staff, even made a wrong product purchase right
Only place I will buy paint. Good quality paint . Very helpful in picking out color for your house. Paint a little expensive but goes on good
All of the sales people there are great. Dawn has had so much experience that she can be so helpful and she has a keen eye for what looks good together. Their paint may be a little bit on the higher end but it is awesome paint and Dawn really know what is the best paint for each job. They always try to find the cheapest price to give me. Wouldnt go anywhere else!😊🤙🤙🤙
Friendly staff eager to help out
They really know paint so I dont have to know. I got a lot of help on colors & paint types, especially some prepping and applications. I used SW paints last time and I loved how it turned out, so Ill be back when its time to buy the colors I chose.
Super helpful staff
Sales people are always friendly and helpful. The store is very attractive and well organized.
Not a sales friendly store. No assistance offered, no information given on paint. I will not shop here again.
You can pre-order your supplies and they will bring the stuff right out to you
Was helped by great sales staff here! Enjoyed my experience and will be back!
They are excellent at mixing paint to match a color you want. Seems like they have a lot of items on sale too!
Very good service.
I have been going to this store for many years and they have always been very helpful
Great experience, in and out in a matter of minutes
I wasnt@ Sherwin- Williams, Dr office right next to it!
Good prices and very professional staff
Staff was very knowledgeable and helpful.
Employee spent time with us till we were satisfied. Offered suggestions
Bought mistint paint..approximately 20 gal for $16..cant beat that.
The quality of their paints and their staffs expertise is something you will not find in a big box store!
If you dont like the color of your walls go here and they got something to cover it with
I have to say I feel a bit insulted by a phone call I received by this store manager.... .I had applied for a job Wednesday at the store which was posted on line. On Friday I got a call from the Manager at the store. I thought he was calling to set up an interview. But No, He asked me if I had applied with them for the job and I said YES. He then said Well, I just wanted to tell you that we hired someone else, someone from within the store. . Im thinking WHAT? They hired someone that was already working there? That does not make sense in the first place. Why would they put out a job ad saying they had a position open?? I kinda felt that maybe he had called me about my application and for whatever reason didnt like the sound of my voice so decided there on the phone to come up with an excuse to get out of the call. THAT is exactly how he made me feel from the tone of his voice and his rush to kinda end the call. Feeling a bit strange about the call I asked him You mean thats why you called me to tell me you hired someone else? I mean, that is kinda strange to call someone and just tell them that you hired SOMEONE ELSE for the job. He tells me he was only giving me a courtesy call and then abruptly HUNG UP in my ear! NOW I ask you. Does THAT not smell of NOT being right? I think it does. Something was not right with his call. Very unprofessional and Im insulted by him hanging up on me when the conversation wasnt even finished. Im insulted by this representative of Sherwin Williams Paint Store in Alton IL NOBODY calls a person that JUST applied for a job to tell them they hired someone else. IF he had interviewed me and THEN said Ill let you know either way. .. Thats a different story BUT we never even interviewed. WHY would he call me and hang up on me?. I think I need to stop in to that store and see what this person looks like in person and let him know how his call was insulting. I HOPE he reads this posting and I HOPE others read this posting and knowing what kind of person is running or working at that store I HOPE they shop elsewhere. I know I will. I dont like being insulted like that when I was ONLY seeking employment. He had no right to hang up on me like that. I had a question or two for him but I see he had no interest in talking to me. THAT type of call is not professional.On SUNDAY I called the store. Talked to someone named Ryan. Asked him if they had hired anyone yet and he said NO. Someone liked to me! Why?I called Sherwin Williams headquarters Monday and was referred to a woman named Marge whom they told me had something to do with the Midwest region. I told her this same story. She didnt have much to say. I think she saw the store manager as just doing his job. .. Well, if THAT is the way they do their jobs they need to start over! She told me she would have the District Manager call me. That was almost a week ago. I have YET to hear from the District Manager and I bet I wont. THEY DONT CARE! Well, Sherwin Williams. .. if you dont care about the people that shop at your stores and the people that pay your wages ultimately, then I dont care about shopping at your stores and I dont care about being treated rudely and unprofessionally and Ill certainly tell others in social media and in person. I can get much better service and paint at Home Depot. Thank you!
Everyone is very knowledgeable about all the products and very helpful.
Helpful have records of previous purchases.
Emailed me when I live in MN for a review.
Always very friendly and willing to help.
The staff is very helpful and friendly
Great customer service!
Very helpful staff.
Good paint and helpful people
Helpful, knowledgeable, courteous, clean store, well stocked, easily found
Great people excellent paint store
Always so helpful!
Very helpful, lots of options.
Very helpful
Knowledgeable and courteous service
Expensive but quality paint
The new guy was dumb
Awesome colors
Im not sure
Friendly, knowledgeable