One of the salespersons Cierra was unnecessarily rude and belligerent. She did not know how to do her job and wasted an hour of my time trying to figure it out. She may be overworked but that does not make it okay to take her frustrations out on customers. Incompetence is okay rudeness is never acceptable. I hope they teach her some proper etiquette as a salesperson. As for me I won’t be coming back.

I have been out to Walmart several times to either look at their frames or buy clip-on sunglasses, since they appear to be the only ones who sell them. I have also had my glasses adjusted while there. The staff has always been very helpful and informative. Though I have never had an actual exam scheduled they have always been very accommodating.

Dont know how to answer the phone. Been trying to get ahold of someone for weeks now. Really poor services.

They don’t know how to answer a phone. When you do get through to some one they are very rude...

Ive gone here numerous times over the years and have always had good experiences!! I cant remember a single time being a frustration or huge ordeal.

The nose piece on my expensive Prada sunglasses broke the night before I was to leave on a trip. On a whim I went to the Vision Center for the slight chance they might be able to rig something for me. When I enter I was greeted and assisted right away. I told them my situation and the lady (and I apologize for not remembering her name or title) showed me the replacement nosepieces they had and asked if I would like her to install them for me. Not only did she install the new nosepiece, she also tightened all of the screws on my sunglasses and she also cleaned the lenses all without being asked to do so. She went above the call of duty and was pleasant while doing so. I was very impressed and appreciative of the service I received.

I had called out to see if this place was open on Memorial Day Weekend and got told by one person it opened at 8 am. When noone answered I called the store number again and was told they opened at 10 am. I made the trip out to get my daughters glasses fixed and they were not open. I think they need to make sure the employees know the right hours for holiday weekends.

The eye dr was very informative and very helpful. Was a pleasant exam.

Worst customer service Ive experienced while dealing with getting my contact prescription filled out.