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Hannaford Supermarket
115 Hannaford Plaza, Amsterdam, NY 12010, United States
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Hannaford Supermarket
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Li
Review №1

Tonight I made my first To-Go order at Amsterdam Hannaford. I have to applaud the amazing customer service and professionalism. Nathan was the associate who exceeded expectations. So often management have to hear the complaints, but I must say this was a fantastic experience start to finish. Nathan deserves some recognition for being an-all around 5 star employee!

Li
Review №2

I haven’t been to too many other Hannaford stores but overall this one is okay. Produce is, in my opinion, the best in the area! And I’d say 90% of the time they have what I’m wanting to buy in stock. Price wise, they can be a little high in comparison to Walmart. But I would rather pay a little more than deal with the big W. Staff is always friendly and helpful too.

Du
Review №3

Very nice store, with friendly helpful staff.

Ad
Review №4

Great customer service and great selection of any groceries you need. The store is clean and sanitary. Hannaford loves local, and I do too. Their local farmers and producers make life better for so many communities and help preserve thousands of acres of farmland. Hannaford is committed to carrying local products made or grown in the states they do business in, and they’re bringing in more local products every year.

Ju
Review №5

Hannaford has totally changed! Lots of new products, new foods in every departments. Always stocked ( Amsterdam Hannaford), clean and friendly people work there.

St
Review №6

Great meat department. Best Ive ever experienced, and Ive lived in many states and shopped at many stores. Spiral steaks are excellent ... cant find them anywhere else. Love this store. And now they sell Truff Hot Sauce. Doesnt get any better than that.

Lo
Review №7

They always keep this place really clean. Relaxing atmosphere. Everything is easy to find.Only 3 stars instead of 5 because of the employees. Ive only shopped there at night. So I dont know how the employees are there during the morning and afternoon...but the employees who work up front in the service desk area at night are very unprofessional and unpleasant. And its not like this only happened a couple or even a few times...its happened EVERY SINGLE TIME Ive shopped there. You approach the desk to ask a question, or need help at the self check out, checking out an item without a bar code...bananas for example. And the employees are ALWAYS unhappy. They act as if you just bothered or interrupted them. They say the least they need to say to you with an attitude. As if they hate their jobs and just cant wait to go home. Even a younger guy who was the manager(?) seemed to have the same attitude...maybe it spirals down from the top (?) If so, thats unfortunate. Not sure but very unprofessional. They display their misery on their faces. If you dont have any questions or scanning issues...if you can get out without having to disturb any employees who work at night at the service desk, it would be a perfect shopping experience.

Jo
Review №8

Great store, everyone Working there are friendly and helpful.

Am
Review №9

Always friendly service at the deli and check-outs. The store is clean and organized.

Mo
Review №10

Great prices and no clubs to join.

Cr
Review №11

Hannaford is always peaceful to shop at and their employees are always on point and helpful.

Pa
Review №12

Quality is good, and prices are fair. They have good specials. Meats could be better.

Ja
Review №13

At least the have groceries but workers can be very rude

Jo
Review №14

Great place to shop, meat is always good and all items are easy to find

Ja
Review №15

The store and the people that waited on us at the deli were clean n very polite

Me
Review №16

Hannaford has a fantastic meat selection that is reasonably price especially to feed a big family. They also have great deals everyday.

Jo
Review №17

I cannot believe the prices here for meat, Soo cheap! Theres a variety of different things here. Great place for Groceries!

Jo
Review №18

Always great selection and best prices. Excellent service as well.

Le
Review №19

The entire crew at this place are just fabulous. Talk about a team. From the butcher shop to the shopping cart wrangler, every exchange and interactions are always pleasant and fruitfull. I have been coming here since I moved here in 2006. I like the people and the products.

Si
Review №20

Great store! Clean and quality food! I wish I had one in Virginia...

Be
Review №21

Great place to shop..people very friendly and helpful

Je
Review №22

Well well well great customer service! Was very disgusted because they never sanitized any of the self check outs especially during this pandemic! It was my first time and only time there never again! I would rather go to Walmart who does sanitize after Every Customer before they let you go up to the self check out!!

Mi
Review №23

Love the store! It is always stocked with everything that you need have great baked goods delis good, the staff is very polite and works hard to please the customer. A nice shopping experience.

Li
Review №24

Very nice

Th
Review №25

Quick checkouts, not overly crowded, fair priced

Mi
Review №26

I removed a star ⭐ only because I wish theyd add more tropical products

Da
Review №27

Love Hannafords. In and out fast. Better than Market 32.

Eu
Review №28

I have been shopping at Hannaford for over 30 years. This particular store in Amsterdam is a mess. The produce department is a disgrace. Most of the green leafy vegetables are limp and not edible. The other displays look messy. The local produce available from Shauls Farm looked as though it had been harvested right off of the ground. That is not my experience at the Hannaford in Ballston Spa or Saratoga. Those stores are immaculate and their produce is fresh and presented with care.

Sh
Review №29

Alright but high prices for food I can get cheaper at price chopper.

Ka
Review №30

Produce was fresher then the local farmstand! And they carry my favorite potato chips, only place I can find them.... a whole bag of burnt chips yummy

Sa
Review №31

Staff is a more pleasant than price chopper

Ja
Review №32

Good place to shop at especially meat prices are better than price chopper and walmart

su
Review №33

Very good and very courteous

Ra
Review №34

I like shopping here regularly but at timea feel that the employees are somewhat hostile.

Ni
Review №35

The wifi there never works. I’ve had family come up from out of country and their cell service doesn’t work well here. It was hell for them to try to communicate, they had to leave the store and go to Walmart. All week.

Ju
Review №36

It was an ok shopping experience. Found everything I came looking for. I even found an electronic cart in the parking lot. I was thankful of this on the drive in, when I got to one door and realized it was locked and had to turn around and go to the other door. Im having double hip replacement in 4 days and cant do much walking without being extremely sore. There was a lot of congestion at checkout and several shopping customers were trying to figure out how to maneuver around the long lines to the next aisle.I used self checkout and when I went to leave, was blocked from leaving with the electronic cart. They put some of my groceries in a regular cart for me and I had to rearrange it because they were about to put heavy stuff on top of my chips. She offered to send someone out with me to load my groceries into my car but I declined because my issue is walking, and carrying weight, but putting 3 bags into my car was not a big deal. What I needed was to not have to walk to the car. I will stick with Gloversville Hannaford and stay far far away from Amsterdam Hannaford. Gloversville is so much more customer friendly and walked with me in my electronic cart to my car to load my groceries. Leave it to Amsterdam to be rude and insensitive!

Ro
Review №37

Very disappointed to find millenials who cant seem to follow directions. All aisle are one way with arrows marking direction of the aisle. I asked one young woman if she saw the arrows. Her reply was I saw them I always go through the store this way. Her kids, both over 2 yrs old did not have masks on. WHY CANT MILLENIALS FOLLOW DIRECTIONS? It is for your good as well as everyone elses. Grow up and think of someonebother than yourself!!

Jo
Review №38

They have brands and products that their competitors dont carry.

Co
Review №39

We dont normally shop Hannaford, but when we do we are never disappointed. Great values, friendly staff and a wide variety of product.

Dn
Review №40

Very nice staff.

Br
Review №41

Very good store quick check out and great products

Ke
Review №42

As expected. Clean, good selection.

Di
Review №43

The shopping experience was pleasant and the workers were very nice

Je
Review №44

I received my J&J vaccination here. Thank you everyone.

Ja
Review №45

Clean and nice

KM
Review №46

Love that this Hannaford now offers the “to go” option. I’ve used it multiple times at different locations. This one is closest and most convenient for me. The customer service has been outstanding!!

Ja
Review №47

They have good meats and overall good prices.

Mo
Review №48

Very clean. Purchased fresh sword fish which was amazing.

Ta
Review №49

Quick and efficient check out.

Pe
Review №50

The cashier outstanding

Ad
Review №51

When you dont want to go to Walmart or price chopper there is always Hannaford. Solid selection and quality produce and less crowded then the 2 mentioned above. Wish the lighting was brighter and the place didnt look so cafeteriaish but it has what I want (usually) and the staff always has seemed enjoyable.

Mi
Review №52

Go to place to shop.

Sa
Review №53

The staff is severely underpaid for all the work they have to do. They put up with hostile costumers. And while other stores received bonuses for their hard work during a pandemic, the company refuses to give the managers, at least, the slightest amount nearing $1. Big thanks to those running the joint. You’ve outdone yourselves in your avarice at the cost of your employees.

Mi
Review №54

Clean fairly stock store courteous employees but definitely shop there again

jo
Review №55

I enjoy shopping here, very much, the entire staff are very friendly and very helpful.

Ke
Review №56

Great store...very pleasant staff

Ca
Review №57

Love the store. Always clean and need. And the employees are so friendly and helpful. Best of all no,long lines to wait in,there always seems to be plenty of cashier s and always some to pack,your bags.

Au
Review №58

Can buy better quality at Walmart for lower price

Sh
Review №59

Good safty protocols during this pandemic. Helpful staff and clean store.

Ma
Review №60

Good food. Good prices. Easy to locate items. Friendly, helpful staff. Gave 4 stars only because they tend to run out of some items Im looking for.

Gl
Review №61

First time in this supermarket and it seems not so bad to shop I was in and out I only bought like 5 articles because they didnt have what I was looking for I asked one of the Associates to direct me where can I fine the ground turkey meat and he said we dont have ground turkey but when he was talking he had his mouth full of food if youre going to talk to somebody dont talk your mouth full that is not professional and also when I ask another employee wheres your cereal she gave me the dirty look like duh its right there Ive never been to the supermarket I needed a little bit of assistance and the people from the deli have long faces whats wrong with this people,I guess they dont like there jobs..

Ky
Review №62

Keep store stocked

Mi
Review №63

Had everything I needed and has one of the easiest self checkouts around. Dont normally use them but was in hurry and only had a couple items so I figured I would use it and was pleased

No
Review №64

Its like the Publix of the north

Ro
Review №65

Its a nice change from PC

Ni
Review №66

Very clean store inside and had very nice friendly staff. Went to the pharmacy to get a new prescription Ive never taking before staff was very helpful telling me thing to look out for when taking it and other precautions I should take with it. Which was a big relief not being that familiar with that type of medication. Store was very organized and had some very good deal on many products I needed. Would recommend to all my family and friends.

Ma
Review №67

Low stock, no cases of water at all. Feels like some sort of concentration camp!!! One way aisles? Arrows on the floor? Dirty looks from customers? Long lines because only three registers are open? No thanks! I will order food online!!!

Ma
Review №68

Found what I needed in and out in 1/2 hr. Will stocked too, prices not bad.

Mi
Review №69

I always find what I need.

Ch
Review №70

Hannaford has been great to work for all the employees are helpful. Tammy and Tiffinay have both helped in many ways. Im glad I choose Hannaford instead of Walmart. Thank you Hannaford for your help!

Ji
Review №71

Love the store.

Ch
Review №72

Best meat selection

La
Review №73

Clean very good selection and reasonable prices

Ch
Review №74

I always can find what I need and if I dont someone always can help me

Da
Review №75

Great place to shop when you dont want to deal with Wal-Marts craziness.

Jo
Review №76

Mostly fresh the romaine lettuce looked brown and looked to have mold on it. On the plus side its nicely laid out and items are easy to find

Ca
Review №77

Small market prices on the higher end.

S
Review №78

I like the deli here. Fast, efficient, clean, friendly. Good variety of meats and cheeses. Store is not too big, but neither is it small. Everything you could need, plus a pharmacy fresh meat case, also packaged and a fresh seafood area

Ti
Review №79

I love hannaford. However today I went to the express aisle - 14 or less items. The young girl was nice but she didnt give me all of my bags. They just keep spinning the bag carousel around. I took my bags as she proceeded with the next customers. I didnt go home right away but when I did I realized I didnt have my bananas or my Amsterdam recorder. They were on my receipt. Oh well I wasnt going back up. The next time I will wait in a regular aisle where their is a bagger who puts the bags in your cart. Express wasnt so good. Sorry hannaford.

Sa
Review №80

Clean store but very crowded, and I dont mean by customers. The aisles are very close together and they have displays blocking walkways making it difficult to navigate through the store. Despite having so many displays, the variety of choices is also limited.

Ba
Review №81

Friendly service; a lot of products lower priced than most grocery stores. Still have to check other stores for weekly flyers sales. Some products hard to find; in store aislesigns could be better. When I cant find a product & the store is too busy to ask anyone I leave without the product.

Mi
Review №82

For the Albany area, Hannaford is a great grocery store to visit if you are looking for reasonable prices without sale and coupon games. Their prices are always decent, though not the lowest you can find anywhere. I would highly recommend Hannaford in the capital region.

Ne
Review №83

Clean, very friendly/helpful staff.Prices fair. Excellent guarantees and rewards program.

Ge
Review №84

Beautiful store with an entire section dedicated to allergen-free foods, including many refrigerated items. I was very impressed to see these features in a town that seems overly-traditional, if not opposed to these kinds of specialized items. The store is bright and clean and easy to navigate.

Jo
Review №85

2 open registers, with at least 5 or more people in each lane. Store is clean, and well priced.

Ka
Review №86

Their bakery has fantastic temptations!

ge
Review №87

Good store needs an update bad. But very clean.

Ga
Review №88

Just love going there the people are great there...

Ja
Review №89

Great prices on meat! Reasonable on produce

Su
Review №90

People are nice. They dont smile. Prices are expensive. . Nice stuff but there are things that I can buy at Walmart for $1.00 or so cheaper .

Gl
Review №91

Great place for groceries..I loved their flowers there for sale

Ti
Review №92

I was quite pleasantly suprised!!! They had Rebble drinks!!! Also a nice selection of clean non gmo foods... nice staff and what appeared to be single attractive middle aged women customers..... loved this place, a single mans dream... good food great women

yv
Review №93

Always get what i need

Ke
Review №94

Facility clean, I stop every so often to pick up flowers for loved ones and they always have a good selection

Na
Review №95

SHELVES STILL UNDER STOCKED! NO CLEANING SUPPLIES AT ALL. NO CLEANING OF CHECKOUT COUNTER AFTER EACH CUSTOMER!

Ge
Review №96

Great service, nice atmosphere!

Cl
Review №97

Very clean and well stocked

Be
Review №98

Very clean and professional storeHas a large section of organic items. Large variety of regular shelf items.Prices are very comparable to the other stores in the area. No cards, no gimics, and a loyalty program on Hannaford brand items.

Pi
Review №99

Only had two cashiers on but I got through the line quickly at the 14or less line

Ra
Review №100

Nice variety, reasonable prices

Information
65 Photos
100 Comments
4.2 Rating
  • Address:115 Hannaford Plaza, Amsterdam, NY 12010, United States
  • Site:https://hannaford.com/locations/amsterdam-hannaford-21128
  • Phone:+1 518-843-5854
Categories
  • Grocery store
Working hours
  • Monday:7AM–10PM
  • Tuesday:7AM–10PM
  • Wednesday:7AM–10PM
  • Thursday:7AM–10PM
  • Friday:7AM–10PM
  • Saturday:7AM–10PM
  • Sunday:7AM–10PM
Service options
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff required to disinfect surfaces between visits:Yes
  • Safety dividers at checkout:Yes
Highlights
  • Great produce:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Organic products:Yes
Amenities
  • Public restroom:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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