Ive been going to Crown Ace Hardware located at 5765 E Santa Ana Canyon in Anaheim Hills. All the employees used to be amazing. Now, most of them are rude and unprofessional, except for one or two. The sweet lady that works the register, Yolanda. She is ALWAYS kind, professional and courteous. She is the only reason I go back there. Im giving Yolanda 5 stars and 1 star to the rest of them.

Love this place. Everyone who works here is super helpful and friendly. They go out of their way every time we go in.

Just bought My 3rd trager bbq.. this time from my favorite ace hardware store. Chris could not have been more helpful. He even delivered the bbq. Exactly on time. This store makes shopping a pleasure!

Nice mom and pop feeling to this place always friendly and eager to help with any project we come up with and need assistance. Easy five-star operation

The wheel on my Dads wheelchair came off and the inside of the leg was stripped. The medical supply stores nearby were closed so my husband said lets try Ace. They dropped what they were doing and helped us. Very nice people inside appreciate the great customer service and help fixing it!

Great customer service! Ace always happens to have what HD doesnt carry.

Ive never been to an Ace that didnt have exceptional customer service. Every employee that Ive ever encountered has been super helpful and seemed to genuinely enjoy their job.

Have been here many times. Friendly and knowledgeable staff. I highly recommend

Great customer service, friendly staff

Excellent customer service. They sure pack a lot of inventory for a neighborhood store!

Surprisingly great selection of fasteners.

They were very helpful in finding what we needed. They greeted us as we came in and took us to where we would find our items.

Very friendly and knowledgable staff. They dont mind when you have questions about a project and you may need ideas. Chase spent a good amount of time helping me and made sure I had everything I needed

As usual this store is wonderful. Always willing to help resolve issues or help make choices. My BBQ was assembled, delivered and installed. My newest purchased was a leaf vacuum. Again assembled for me. Small is so much better.

I always feel welcome and almost always find what I need. Great customer service!

Great customer service. Mike spent a great deal of time to assist me an my wife finding the stuff we needed. When we found the type of screws we wanted, there were not enough of them in stock and had to pre-order the quantity we needed.After two weeks I got a phone call they received them, and I picked them up with no problem. Good experience!

Great go-to hardware store. I find the prices arent generally out of line and the knowledge of the personnel makes it worth it. Today I brought my 8 sliding screen door there for re-screening and expected to leave it and come back, but they took it in the back and rescreened it on the spot while I watched! Done in 20 min and total charge was $27! Great service and a very reasonable price! Mobile screen repair quoted me $100.

Always find what I am looking for and friendly staff to assist if needed.

This store is always helpful when you need it. Theyalways seem to have the hard to find nuts, bolts, washers and screws no matter what size I need. I would much rather come here when looking for hard find parts than the bigger stores. Always friendly.

I prefer Ace Hardware over the other hardware stores. More personable service. I brought some paint samples and ideas to the store. They gave me very good service and matched the paint. I am very pleased.

Been shopping at this Ace since 1976, when it was Rancho Hardware. Staff has become less knowledgeable, but still beats the big box stores by a mile.

Nicest people! So helpful and friendly, really really appreciate all the assistance finding the right size screw. So impressed, definitely will start coming here then home Depot

Well equipped hardware store & knowledgeable staff!!

Wow.. seems to have everything I need and it is conveniently located. Great staff.. friendly and knowledgeable.. absolutely no complaints..

If I could rate this location zero stars I would. Went in to have a screen repaired and was rudely told it would take 7 to 10 days with a cost of $35 dollars. The man working in the department was sooo rude! I left and drove to Diamond Bar location and they repaired the screen right then, no wait time and they charged me $1!

Poor staff knowledge

Love the people who work there 😜

I think this is my first google review. I have never experienced such specific, patient, efficient customer service before heading into Crown Ace Hardware - Anaheim Hills.

Wow! This hardware store is sooooooo cool! They have EVERYTHING you can imagine and more. Its spotless and extraordinarily well organized and well stocked. I look forward to my next visit!!

The store has everything.

This is a top notch Ace Hardware. Emphasis on outdoor cooking. My reason to visit was to price Traeger supplies. They have lots. A Gold Traeger dealer.

The guy Jacob in Hardware knew exactly what screws I needed for my TV. Made a frustrating day not that bad after all. Thanks

Good service,neat place.

Mike took great care of me, went above and beyond. Thanks for the great service!!

Love our Ace Hardware in Anaheim Hills. My place to go to get what I need!

The employees are very nice and try to help you right away. Prices are higher then HD but for a quick buy its a good place

Great customer service. Even though they werent able to help with my specific issue on site but they gave me all the information I needed to get my project done.

Always GREAT at Anaheim Hills ACE HARDWARE...!

Friendly service

It’s crazy the stuff they have there! It’s like Home Depot X4! Service is always immediate and professional. And for me to take the time to review a business means a lot.

Always a good place to find those hard-to-find products.

Great local hardware store. Helpful staff.

Helpful staff that gets you in and out quickly. Have most items you are looking for.

They always have what you need and good service.

Very bad customer service I dont recommend iti took my patio door for screen replacement on 12/22/19they did it for $ 40.00 +tax . i took my 2nd door on 12/24/19 for the same thing they charge my $61.99 when i asked why i am charged more they side we are busy and you have to pay more i ask for the manager MIKE he was very rude so is the screen guy and MIKE turn his back and walked away .no one seem to care

The colors are not helpful. They have attitude issues.

Very helpful people, especially with return items.

Ace is the place, went there looking for some parts for my hand truck and walked out with exactly what I was looking for.

Great hardware store

A+

Out of oak wood chips. DARN!!!! Oh well, settled for mesquite.

Great help from Danny

Great!!

The prices here are way too high