Needed shoes. Didnt receive much help, but maybe that was a good thing. I assisted my elderly relative quickly swapping out styles and sizes of shoes. Prices were great!!
Went to go buy some refills for my airsoft. The associate at the guns counter was super informative and professional. Also when my 6 year old with ADHD caused me (a 30 year old with ADHD) to accidentally drop a jumbo size pack of BBs all over the floor, the man simply told me not to worry about it because they have a big magnet for this kind of thing. 😅 Overall, great experience. Will definitely be returning.
From the looks of it, the store owner (guy in charge) could care less if customers visit this particular Big 5. Its small, old, somewhat dilapidated, with screens on the windows presenting a darkly lit sparse interior. Heck, it looks like the tail end of a Going Out of Business stretch.That said, the New Balance shoes are awesome, with lots of style at $50 or less. I walk many miles a day (like the .7 miles to the store). Thanks guys. You were nice too. Bonus!
Good and friendly customer service. They dont have much inventory right now on weights plates but I guess eventually its gonna be more. Nice selection on swimming suits and good quality brands. A little small for the many items they sell but they good variety of spot products.
Well I knew what I was going to buy (shoes) but didnt know which style Id get, so I got a couple pair, and happy with both pair. I was in and out quick. (Of the store) Great sour of the moment buy.
If you need to buy anything knife related go here and ask for BRAD (I think hes a manager). He is the man. Great advice, honest opinions, and feed back is not bias. Very helpful and would rather please the consumer than meet sales number. I really dig that!If I need a work knife, or even got a question in the future Ill be going here hands down
I arrived following my GPS from Google maps. I get here and theyre close I came all the way from Los Angeles. I sit and wait for 10 minutes to figure out where I can find another Big 5 sporting goods and a guy walks out and the lady locks the door behind him. Its 4:54 p.m. Sunday March 29, 2020. Four other cars pull up and say damn what the *****. How are they close? All the other stores around in the shopping center are open but not big five.. smdh I wasted my gas and my time..
The young gentleman that help really went out of way to locate I item I was looking for... My over experience was good...
Big 5 rocks in the shoe departmentNew pair of high tops $35 my feet feel so good priceless nice people very helpful a one plus service shoes shoes shoes shoes everywhere lower prices everyday thats what Im looking for
Been a customer of this store for at least 10 years alot of stock available friendly customer service Covid-19 protocol in place plus they honor VETERANS.
Horrible customer service by the big guy in the shoes section. I will never return to this location.
Went in today with my 1 day sale specials. 😁 Great customer service . Thank You sales associates for my great experience. It makes a big difference when you are attentive and sometimes have to go out of your way to make a customer happy. Keep up the good work!
Quick stop to pickup some golf balls. Convenient and fast
Shoes sales are excellent and low priced. I highly recommend it if you are interested in buying shoes.
😊Alex & David at the Brea store were so helpful!Not only were they able to hold the sale items I wanted, they helped me get the larger item into my car. They was so kind & polite.Thank You Both. Brea is my favorite location!!!
The help in the shoe department was a little too limited. Needed more people to assist.
On the smaller size store...
Unbelievable prices and so much to choose from. Employees do there job well.
You can find normal workout and athletic stuff here. Its not like the department stores where you find that kind of stuff through happenstance winnowing through all the Hip Hop Leisure gear
Aisles are alittle crowded and narrow. But found everything I was shopping for.
Always find excellent prices on the daily specials.
Great store, from guns to shoes all at great prices!
False Advertising on their sale prices no one is going to be reading off sku # to make sure they are Advertising the correct thing. Talked to the manager about it and he gave me a bunch of excuses. It isnt CONSUMERS (MY) FAULT THAT THEY DONT UPDATED THEIR STORE/PRICES!I will be filling for FALSE ADVERTISEMENT AND CONSUMERS COMPLAINT!
Good store Usually well stocked and good prices Especially if you sign up for their daily deals online
Great customer service
Helpful friendly and knowledgeable staff
Enough staff for quality service. Nice greetings. Clean but cramped location.
Very good customer service. Called from the orange store when they didnt have her size. They held them for me at the Anaheim store. Alberto put them at the front desk for me.
Helpful and friendly staff.
Very friendly and helpful staffs, go the extra mile to answer your questions and offer alternatives if they dont have the item that you are looking for. Highly recommended
Very professional staff at this location! Very knowledgeable, they know their product lines! I was impressed!
I love the products here and the prices are usually pretty reasonable.
Satisfied with the help I got at Big 5 well we back to the store thank you
Employees went out of their way to see if another big five head besides you get my husband needed and then even made sure it was there and gave us the address of several that were around in the area what is the right size of shoe.
Prices are competitive, and being close to the main street made it handy to run in and out.Dont know the name of the gentleman that helped me, but he was accommodating.It was a little cluttered, but Im sure its because they were busy in there helping others.
The employees in this store have been super helpful and friendly each time Ive been here. I usually need help with items behind the counter and I normally dont have to wait long.They help me select the best coupons to use from the big5 email blasts and also help me to locate items that are hard to find.This is a smaller store and there is a lot stuffed in there. Its hard to find items at times, they dont stock everything (but they stock a lot for the size of store), and it can feel crowded going through the aisles.Overall this is my go to big5 store and I will continue to go back here.
I was very please with theService I give them a 10 or more
Its ok. Staff is friendly. I wish they had a better selection on hats.
I also like, Big 5 Sporting Goods - Anaheim thank you very much
Super friendly staff!! Highly recommend
Great employees. I explained about a lil radio I bought for $30 but it is no good. It only last 3 hours and to charge takes minimum 8 hours. Worthless speaker from litez all. So the employee told me to bring it back but I explained I may have thrown the receipt away because I didnt want to deal with the hassle but I still have the box and everything in it plus its in the box. He told me to just bring it back and Ill get store credit. That is very good to hear and I will definitely do that and switch it out for the G Drop speaker, hopefully. Thank you nonetheless
Lots of choices for sporting goods. Bought an excellent lock here.
Much better than the Whittier location. They had what I needed and the store wasnt a mess.
For camping products they are very limited on their inventory.
Helpful staff
They didnt have what I needed and it took them too long to find that out. And it only took about 4 employees to come to the conclusion. Waste of my time!
Very poorly ran store. Need help? Forget it! The employees are rude, dismissive, unknowledgeable, and inept in their job functions. The selection is below average at this store. Bought an Adidas backpack for an overseas trip. The zipper worked fine in the store, but was already giving me issues at LAX when going through TSA. As soon as I switch planes in Tokyo some 10 hours or so later, the stitching was already coming undone around the middle compartment.
Bummer, all out of weight benches. Still a good store though.
They dont really have much in stock but great customer service.
If a pretty much a little bit of everything. I wish they would carry more popular items.
Great Staff
Held true to the coupon price. I spent $191. And SAVED $242. Awesome! :-D
They kept a pair of shoes that were on sale for me, it is appreciated!
Always good shoe sales here.
This review really is for Andrew who helped me out with my purchase there at Big 5 Sporting good store. I had to go there 3 times, to make purchase due to a couple of hiccups with paperwork, but Andrew helped me every step of the way. He was super patient, answered all of my questions and was super patient with everything. Kudos to you Andrew!The big 5 store itself is organized and bigger than the ones Ive been too. Fairly easy to navigate though. I think they may be understaffed, but everything seemed to run smoothly from me walking, to my transaction, to walking out. No problems at all! Highly recommend this Big 5 store.
The salesperson was polite and friendly.
Well kept store, everything was organized, easy to find what you need, and very helpful personal.
Very helpful and price matched an item
Excellent customer service. Helpful, friendly and professional.Greatly appreciated!
Awesome and friendly Staff
Big 5 always has weekly specials in all sporting categories. They also have all types of great shoes and boots at good prices plus a large variety on sale weekly. Friendly and curtsey staff.
Great deals
One of the few sporting goods stores close to us.
I like big 5 . Down side. Stores are small. Always find good deals
Disappointed with selection and service. Went there to try and find a air pump to fill a ball. They had a hard time comprehending what I wanted then they were not sure they had that device. They could not even recommend a place. Just for understanding this store shares a parking lot with Walmart. Yet they could not say try there (we had and Walmart did recommend Big 5).
Prices are good & good selection considering many sports stores going out of business.
Good supply of Sporting Goods they have everything from hunting fishing to fitness equipment and sporting equipment. Also have a nice selection of shoes. The place was clean and staff was friendly and helpful
They always have what we looking for.
Great place with great staff. The store has lots to offer in terms of selection and price. Went to the Nike outlet next door first and then made our way to Big 5 and it was night and day in terms of sales and staff. My son grabbed a pair of shoes ($14)at a price that the nike outlet couldnt touch. I grabbed a backpack with a water attachment for $19, better than bass pro/cabellas prices. Thanks again when Im back from Toronto Ill be shopping here...
Very helpful manager, took time out to help me when she was on her way home,
I cant find anything for bikes 😣 and costumer service not nice😒
Nice service
Not bad but they don’t carry 5.11 tactical
My visit was quick and easy. Domonique has a nice smile. Havnt seen her since jr high i believe. Awesome individual :)
It had been a long time since I have been on a big 5 good prices and good variety of shoes.
Was ignored for a few minutes but got my fishing license eventually. Quick stop off the freeway.
Cashier sent me to locked fitting room to stand around unable to get in. Then security wanted to know why Obama just standing here.ni explain about locked door. Tells me to just wait. Why have lock on soor if employees are you lazy to open them...
Love big 5. Great prices for quality stuff. Look for coupons they always have them.
Had a lot of choices and better to look at merchandise before buying.
Great customer service. Helped locate an item in store, which made for a quick & smooth transaction.
Good place not very big square footage but has a lot of choices from hunting fishing clothing easy to spot stuff great boots and shoes
The personnel were very pleasant and helpful.
Needed a bike lock. Bought one for less than $20. Solid investment.
Fishing and gun department, shelves were bare☹️
Exelent service and good stuff 👍
Good store, lots items for sporting. Good prices i guess. Staff are nice
I wasnt what I was spectin it was way beeeetteeeerrrr and the staff always just so freaking there for you so as my day going good these güysss and the discounts just make my wole weeeekk thanks big 5 at lemon and orangethorpe
Great prices good friendly staff 🤗👍
Good small sports shop.
They give great, One day price!
My Fav place for all things out doors and camping. The staff is great and very helpful. Been a loyal customer at this lil store for some time now. Check em out.
Quick easy access by work. Usually they have what I need.
Good visit, helpful staff,
They have pretty everything you need for daily fitness and recreation activities. Not exactly for top notch athletes, but they have enough for regular people.
Very helpful staff. Manager took extra time to help. Store was clean and sales were good.
Great selection, helpful staff and good prices. Best of all, its not Wal-Mart!
Always someone there to help. Have never had a problem with any items. Rather medium place but all kinds of items.