1st time visit and an awesome shopping experience from start to finish! All store associates I came in contact with were Polite and Helpful. I had the privilege to have been helped by store associate HANNAH! She asked what I specifically needed and was able to find me the perfect pair of athletic shoes. I recently have myocarditis due to COVID-19 and my feet are puffy so only extra wide shoes will fit. Hannah found this perfect pair and I was looking for this brand. The shoes were on Clearance too. Im very happy with my purchase and would recommend and go back again. Thank you.
Has a lot of sports related things but the day I went I needed badminton supplies but they bad very few badminton related items left and not what I needed. Came another time and bought the last one there. Customer friendly and had no problems with checkout or wait.
Needed a pair of shoes. Shoe person was semi knowledgeable. He was helpful however with retrieving items for me to try on.
Ok selection, but I would say they had better selection of tennis shoes in the past. Also ammo is very hard to find, you have to stop by on Tuesday morning when they get restocked otherwise is gone quickly. Blue racquetballs have also not been available last two times I stopped by.
They were so kind and helpful. They made conversation while we waited for them to check something for us. Great customer service.
Excellent team. They already greet you at the entrance and help you find what you are looking for. thanks
Lots of sports equipment. We were looking for roller shoes and the staff was helpful in finding them with several pairs to choose from.
Great customer service skills! Staff was able to search item I was looking for, he went above & beyond to help us find it. We did and we bought it.
Got an incredible deal on a beautiful pair of Adidas cleats.
My friend and I took 10 lessons from coach. He is very thoughtful in each of his lesson and really focus on improving our techniques. Coach will also cater to our needs and playing styles and change up the lessons for us to increase the variety. Highly recommended!
Great quality and good selection of mens shoes!
Picked up a few life guard straw hats for working in the sun. Everyone was very nice and helpful to find hats on sale.
The Manager was so helpful to allow us inside just when its time to close the store, or else I have to make one more trip to the store. Thank you
Out of the many Big5 locations these people really treat their customers great. I have been coming here for years and the people are always helpful and go the extra mile to make sure customers have a great experience. From the people in the shoe department to the cashiers they are all really nice and helpful.
Hard to find someone to help you, and when thou do they act like your bothering them
Hannah helped outfit my little leaguers and cut out shopping time in half. Her expert knowledge got my kids in all the right sizes.
Employees are very kind and helpful.
Nice shoes it been for years
Very helpful staff. Was not sure on the purchase of a few items and the staff helped with the decision making.
I love it here
Alsome nice knowledgeable employees everythings easy to find
Just a regular Big 5, didnt find my size shoe and you have to look for help all over the place
Nice people... fair prices....
By far my favorite Big 5 live all of them in Orange County they always have great clearance items wonderful prices terrific night selection very helpful always remember to remind you about your military discount I suggest anyone who needs Sporting Goods go to the store
A bit drab but they got everything your typical sporting good store would have. Went on a weekday and it wasnt busy but only 1 cashier
Friendly helpful staff. Check lady was very weird though.
People helpful, great buy on work boots, appreciated in these times.
Found what i need at a good price. Trying to stop using Amazon being they feel they can dictate free speech I can do more with out them moving forward.
They didnt have what I was looking for, but they were friendly and tried to be helpful
It was a well stocked store and the help was almost too helpful, not over the top though Im being sarcastic because the more I think about it it was just a pleasant Staff that checked on me to see if I needed help then backed off when I said I was fine. So I have to say good job....
Good variety of sport goods and a lots of items on sale.
Finally I found a handball yes.
Very helpful people in my opinion.
Actually joined they were pretty nice and they help me with everything I needed good job Big 5 hunting in Anaheim awesome workers
Very Good Price on their Shoes & Staff is always helpful if your looking for something
Employees are very attentive and nice
Good store
Awesome local big5. I do not know much about fishing so I did some research and also asked the manager. The manager actually knew what he was talking about from what I read and I had also gotten tips from him. Thank you so much for helping me out.
The place looked organized overall, but didnt have the size for what we were looking for, and the kid who was the cashier when we went wasnt helpful at all. Didnt want to try to help us get what we were looking for, didnt want to look up anything on the computer for us when asked. Didnt want to help us at all, just kept apologizing and said he didnt know anything. Employees need to be trained better here.
Very well laid out, well stocked & clean. Plus all the employees were super friendly and helpful!
Bought darts to play with my man
The staff is very polite and helpful, the parking is so so, and they have the majority if not all items in stock
Large, with friendly staff.
I have used this Big 5 on many occasions, went in today 02-21-20 10am and the manager was very helpful and spirited! !She was phenomenal very personable. She needs to pass on her energy and moxie to the gentleman who works alongside.
Got what we came for. Pop up was on sale and,staffwas helpful. Safty and limited people were being followed.
Customer Service, Customer Service, Customer Service!!!My kind of store. Got a great deal on a pair of sneakers. So good in fact the Wife and Cashier sent me back for a second pair. Then the Cashier reminded me of my Military discount. Im going to continue coming here.
Staff were polite and helpful we went in for a metal detector and the pointed us in the right director.
Freindly service
This Big 5 has my business. Staff here are very helpful and knowledgeable.
Big 5 always has my shoe size & wide width. Affordable & large selection.
Nice store, typical Big 5. Knowledgeable staff, had a positive experience, purchased a knife.
They have really good stuff SERIOUSLY, go check them out SERIOUSLY
Great employees
Big 5 Sporting Good hasnt changed at all in the past years. Same product selections, all the sport stuff you would need for your sporting needs. I went in their for a fishing license, so my experiences was brief. The staff was extremely helpful and tentative. The process was easy to get your license for the year.I guess the only thing I would suggest is for Big 5 to think about a new branding campaign, the store has not changed in years. I mean since I was young and that was like 30 something years ago. The layout and design is exactly the same.
Staff are always professional and helpful. Been going to this location since they demolished the one by the 405 for freeway expansion.
I like Big 5 stores
I bought a 3 season cold weather 25-35° F sleeping bag at the Anaheim location. It was on sale. The young salesman found the bag I was looking for and it was the last one on the shelf. I also received a veterans discount of 10%. The cashier was very polite.
Nice people in good Service
This complaint goes to the worst person I have ever met her name is Hanna - She is very rude and shows a superior lack of customer service - She is no way fit to work for big 5 nor hold a position of manager in garden grove ca - I have lived here a long time and spent thousands at this location -NEVER Again will you see a DIME from me and others - FIRE HANNA ASAP - Im thinking law suit for discrimination - DO NOT BUY FROM THIS STORE
In July I bought 2 pair of shoes. I wire the one pair and when I went to put on other pair this morning, they were a size 8 1/2. I wear 10. They were in a size 10 box, which I threw away a couple weeks ago because I movie, as the receipt. So, I found my credit card receipt, and took the unworn shoes back to BIG FIVE and explained. They were very nice, and exchanged the shoes for a size 10. I love BIG FIVE.
I wasnt really heading to big 5, but when I saw the sign coming up so I cut over to the right and pull into the parking lot!I needed something and didnt really know what until I got in the store, this is a smaller store but it is jammed packed with everything for the outdoors! I looked down at my Nikes and thought new shoes, thats what it was? Wasnt it ?its a great little store and I always find that thing, that I didnt know that I needed it?
Good place to buy sports equipment. Not a big store but good collection. Great customer service.
Good shop but limited selection of items. Went in for some shotgun chokes but didnt have any. Go elsewhere for hinting and fishing gear
Great job
This is a good sporting goods they have good walking shoes they always have sale the staff here are very helpful and nice they are next to del taco restaurant and they have plenty of parking space.
Selection is very limited.
Workers always willing to help
Great weekly specials. I try to keep an eye out for those good deals. Especially with Christmas coming.
Mike,the manager,was super helpful with what I needed. Ive been going to that same Big 5 I was a kid. And I will keep going back
This place has all of your sporting good needs. Very good well stocked store. The store is very clean and in good location easily to find parking. Allways someone their to help you out.
Good place
Good customer service. We like our wagon.
In stock fast cashier
First time here. Helpful staff, loaded heavy purchase into my truck for me. Much appreciated.
These People have no Knowledge or customer service skills right to management. If it wasnt that I was on my last day and had to get something for the Grandchildren I would not have shopped at this store. I asked Excuse me do you work here replied YES I DO (walking) do you sell childrens swimwear POINTING WHILE WALKING OVER THERE. Did not stop no eye contact very blunt and not friendly at all. Another Staff member had no knowledge of sizing.
Excelent customer service: she took a careful care for me, amen
Manager was awesome. Helped me exchange junky boots for the awesome smith and wesson ones that can actually hold up. Thanks again!
Great specials on everything. I only buy my sneakers here
A good place to look at if you are in the vicinity of downtown Anaheim, good for families in a budget for sporting equipments and leisure. A good spot location and easy to find.
Like big5, easy to shop and they have a good inventory of all products.
Their Big Ad Papers with coupons are much bigger than their inventory which was just about nothing. Asked for gift receipts and the lady waiting on me didnt know how to print out multiples. If you need gift receipts make sure you get waited on someone who knows how give you what you ask for or your just out of luck. They dont price match either.
Clean, friendly staff. We went there for a specific item and it was in stock and on sale. We called ahead and checked and they held it for us at the front. Very happy.
We had to make a pit stop to get bathing suits, and this place had a decent variety.
Staff was super helpful
I needed some tennis shoes and they didnt have them on my size on any of the three i liked. They were trying to check some other store for me bit seemed like the manager had some more important tasks for the staff, no one could of helped me. The store wasnt like super busy, but apparently they couldnt handle the fiew crawed in there. I will never try big 5 agein
Lots of hiking equipment along with exercise equipments and things to go on trips theres also a good variety of toys for children and lots of hiking hunting equipment to for adults and lots and lots of good things also some energy bars and snacks and a very clean party place there is also changing groups for clothing and there is clothing on sale along with shoes boots and hiking boots and many more under a good price
Super helpful staff, great variety. I ordered online to pick-up at the store and ended up staying for a while for the great staff.
Nice please very polite with customers and helping too
We loved this place. Awesome selection of shoes & other clothes & things.
Great location and selection. Friendly staff that went above and beyond to help me.
Good selection, staff seemed nice and prices were decent. Was able to find what I needed and continued on with my day in a very short time.
Great place for any sports equipment.
Never have clothing in anything over 2x
Friendly service a d clean store. Too bad it isnt newr by, the one in Lakewood is disgusting.
Helpful employees and prices are reasonable
I like to go here on my free time because you always finde good deals
Nice folks here
I had an hour to burn before my kids emergency orthodontic appointment across the street. Ended up with new water shoes for the whole family and a couple cool caps for myself.