Very excellent, super fast on getting new glasses, only took 7 minutes for mine to get done. Recommend to get your glasses at Eyemart Express!
The employees were fine however, I could not present the originally prescription so I went to the military clinic and got a form that had the prescription with the date and electronic signature on it and the optometrist refused to accept the form. I feel as if this were to force me to buy an exam. I understand there are rules but I presented a medical document with my RX on it.
Tara, the manager, is super knowledgeable, professional and helpful! Her staff is great. The service is fast and highest quality. Dont let low prices fool you, they have a great frames and an excellent lens service.
Super friendly and helpful! Great customer service and fast to prepare the prescription. I definitely recommend them for anyone who needs glasses
Happy with product. Was told 45 minute wait for lenses but was really 90. Still decent.
I am very satisfied with quick responsive service provided by Eyemart Express with my eyeglasses needs. Kelly and Elisha were on top of everything from start to finish. Thank you.
Great service and experience! Thank you for my new pair of glasses!
The assistant was so helpful and friendly. My sons glasses were done within a half hour. I really suggest getting your prescription glasses from eye mart.
Unfriendly, uncordial staff. When they see you come in, they never bother to say, someone will be with you shortly . Glasses were NOT as expected and could NOT be done same day. I was just given my glasses and she never bothered to see if they fit correctly, nor did she offer to make any adjustments. Truly disappointing. Never getting glasses there ever again.
Ive never had my new prescription done with in an hour! It was great! And I can see 👀👓
Very nice service, quick and professional, and they were fairly busy at the time..
Walked in picked out frames gave them a prescription and had 2 pairs of glasses for my grandson in under an hour! AMAZING!!
My friend told me about EyeMarket I went the next day got 2 new pairs of glasses one with transition, great military discount and were ready in 30 minutes! Amazing will definitely use them again!
My co-workers and I went to eye mart on a day off to get glasses. Our insurance is very limited and eye mart is so reasonably priced it is less expensive than using our co-pays. Their service was professional and quick. Same day turn around is awesome and the Anchorage store enforced social distancing and sanitized everything. Top notch! Highly recommend. We can now order more online since our measurements are on file! I will definitely be ordering more!
Always a pleasure dealing with the pleasant and professional staff. Great glasses in about an hour.
Excellent service. Friendly staff! Glasses made in record time.
Eye mart is always helpful and quick service! Thanks
Im so happy that I can see again! The waiting time wasnt long, the staff were friendly and helpful.
The staff were friendly and knowledgeable and up front on prices.
Super nice, and got us out in a timely manner! And helped us out so we didn’t miss an awesome deal!! (: Thanks, Athena!
Excellent customer service, great selection of products. The representative did a fantastic job at assist my young son in selecting frames while observing excellent COVID mitigation practices. He was able to explain the benefits of our insurance to my wife and I and made the whole experience very pleasant.
Fast service and courteous. Took 18 min to make my new glasses. Only thing is that they offered a 60% off cyber Monday deal online, but yet you cant order online. Why advertise something you cant honor. Sad. Would recommend if needing new glasses fast.
They are the best! A few years back I looked all around anchorage, kenai, soldotna, and I found 2 pairs there. Recently after sitting on one I came back and they fixed them no problem. They are about in the midrange price for glasses. It took half an hr for the lenses and they gave me a nice case with a cloth too.
My mother came to Eyemart in an emergency after losing her glasses on a hike. She loved her experience here, how quickly she received her glasses, and the service she received. She recommended this place and I just had the best experience with Athenna (hope I’m spelling that correctly!) Best eye place ever!
Great visit! Went early to look at frames and get some insurance info. Atthena was knowledgeable friendly and was able to assist with all my questions. My exam went well and any questions or concerns were answered to my satisfaction. I walked out with trial multi focal contact lenses. What a difference from single vision contacts!! I would recommend eyemart express to anyone needing an update to their vision needs.Thank you Eyemart Express Anchorage for a successful visit.
This place is amazing! I was blind now I can see!
Started getting glasses for my daughter here, decided to renew my prescription here. Got new glasses, nice variety, workers were actively cleaning glasses frames. Got my glasses in less than an hour. Wish they had the option to thin out my daughters lens like at Northern Lights Eyecare.
I walked in with my prescription from the lower 48, and was received so kindly. Tina showed me the ropes for choosing a frame under their covid mitigation safety plan, which made the public experience much more comfortable. I will definitely be using them for all of my eye care needs going forward!
Still waiting on other glasses delivery told next week
Nice friendly service. Very helpful and patient. Had what I wanted and received my glasses a week earlier than quoted. Excellent price. My two daughters had received great service which is why I went there.
Fast, affordable. We are definitely coming back! Just watch for the technicians lunch hour if you’re in a rush!
The employee Elijah showed great customer service; He was very patient and helpful!
They were very friendly as soon as i walked through the door. They gave me full focus and helped me pick out the frames and lens types at a very affordable price. 10/10 would highly recommend
They filled my glasses prescription wrong and because a year had lapsed wouldnt redo it for free. Because their location was far away from where I live and due to Covid restrictions I was unable to keep going back for adjustments, broken frame and inferior service in general.They finally decided to remake my glasses and mail them to me. It would have been easier and cheaper if they would have replaced the one lens initially. Oh well, I cant argue and complain about a new pair of glasses. Thank you for that.
We brought in my daughter’s eye prescription from another Dr, she picked out a new pair of glasses, they (frames and lenses) were made 11 minutes after she picked them out. She loves them! Eyemart Express Anchorage - accepts Meritain-Aetna, our out of pocket was just $47 for single vision, non reflective lenses. I highly recommend this place if you’re in a rush or just passing thru Anchorage, this is the place for glasses! Hands down.
I needed a pair of glasses made from a new prescription. On arrival I was greeted by a cheerful employee who escorted me to the sets of frames I had described I was looking for; I quickly picked out my frames, handed them over to the gentleman with my prescription, and in about an hour from start to finish, I had my new glasses and was on my way, AND the price was great! I give two thumbs-up for an overall positive experience. I absolutely recommend this place.
Elijah has the greatest customer service. He is so polite, professional, and courteous. Elijah made my day and I appreciate an employee like that. Thank you for having him there. I did not expect same day service either.
The place for me and family for glasses.
I went to eyemart twice in the past month. Once for my kids and a second time for myself. Both times they had really great customer service! Extremely helpful and patient as we are a very picky family 👪 very got a sense of our style and helped within minutes!
It was our first time there and my daughters 1st time needing glasses. We were greeted very friendly and help immediately. Both glasses were made within the hour. They fitted my daughter and even let her ring their my first glasses cow bell. She loved it! Definitely recommend them.
Went there with a working prescription and afterwards i have been back twice because the prescription gives me a massive headache. Im gonna have to pay another doctor more money and buy another set of glasses cause im done with the month and 1/2 of migraines
I’d recommended their services. Instead of waiting 2 weeks to get a pair of glasses I would have paid 130.00 for I went to eye mart and got a pair of nice timberlands for 110. I did spend an extra 50 for the scratch resistant lenses, but it was totally worth it. I went there a little later on in the day around 5:30 and had my glasses by 6! They sent me a text to let me know that they were ready and instead of waiting the expected hour for them I got them a lot sooner since it wasn’t very busy. I haven’t wore glasses in about ten years and it feels really good to finally have a pair that I can see out of.
I am pleased with manager who assisted and fitted my prescription sunglasses. I had been getting a spare progressive glasses and sunglasses every year. The manager always great customer service. One of her staff yesterday who first assisted me showing her attitude being as she can’t figured it out how to fitted my sunglasses. But when the manager took over, it took only a minute to fitted it comfortably. She always made me feel happy and satisfied!
My father needed to get several pairs of prescription glasses quickly, The employees at eyemart express were so professional and caring - a great experience and very affordable quality glasses in under 2 hours. I highly recommend!
Went to Eyemart for the first time yesterday. Only took my glasses 35 mins to be made! Highly recommend if you need some new glasses quickly.
By far the fastest I’ve ever gotten a pair of glasses. From the time I walked in to the time I received the glasses couldn’t have been more than 20 minutes total(for single vision glasses)! They are affordable and have great customer service. I will definitely be going back for my next pair. Not only for myself but my family as well.
I had a great experience at Eyemart Express with my new glasses. The associate who helped me with ordering my glasses was very professional, knowledgeable and courteous. Her suggestions for option and frames were very welcome. Allie (Allison H.) is a credit to Eyemart Express with her patience and customer service, particularly since I came in on 12/31 around 3 PM. The store was busy, but she was patient. Ill be back!BTW, 5 stars would be awarded, but for the fact that I had to wait nine days to receive my glasses due to the holiday and my prescription.
I had a very unique situation needing glasses for a friend that is in Bethel. They were able to walk me through the process and get the glasses made for less than $20 a pair. All of that in less than 1 hour! Amazing service.
They did a wonderful and fast job on two pairs of glasses. The entire experience was positive. They answered all my questions and had fantastic customer service! I will recommend them to everyone!
I had an amazing experience! Everyone was super kind and patient. The prices were awesome! I never felt so great after getting a great pair of glasses and having them so affordable! Thank you to Ally for helping me !! And everyone else (I don’t know all of your names sorry!!)
My experience with eyemark Express has been excellent I appreciate the attitude and the courtesy that the eyemark staff have in working with me.They made the experience very pleasant and painless. With excellent care and very affordable prices if there were a rating higher than excellent I would freely give it with Pleasure.👍
I love this facility. Kyle waited on me and was very professional and helpful. It was the best experience I’ve had buying eyewear in years. I couldn’t believe how fast I received my glasses. Less than two hours. I’m so glad Eyemart Express is available in our community.
I took my daughter in to get a back up pair of glasses, the staff was friendly and did not pressure me at all to try and get a more expensive pair I got the two for $58 special and they had it done in under an hour. I live 40 miles out of town so they save me from having to make a trip the next day and drive 80 miles. I would recommend them to anybody as it is hard to beat fast,friendly and efficient. Great job thank you so much 👍
It was great
I love eyemart! You get your new glasses the same day! I always come here to get new glasses 🤓
There’s a young lady Tara, OMG she is just a very pleasant person!! So soft spoken and gentle. She helped me pick out my new glasses..Thanks
Brought wife and daughter in to have their existing glasses adjusted and fixed. Ended up buying new glasses for all of us. Staff was friendly, knowledgeable, and able to tell me exactly what choices I made regarding lenses meant to me. Will definitely be returning for future eyeware needs.
Always had great service here for getting my prescription for my contacts. Today I went in to have my dental loupes repaired and a nice guy fixed them on the spot in less than 5 minutes. I should have gotten his name to mention him here. Very grateful for the ease and speed of the fix. Thank you!
Been going here for a while now and always have a great experience! Went in on 2/3/2020 left and got a text 28 minutes after I left saying my glasses are ready! That was lightning fast but everytime Ive been it takes less than a hour to get them but love this place prices are great service is great what more can you ask for? Ill never get glasses anywhere else this is my home for eyewear!
Awesome eye exam by Dr Conley L. Marcum, Jr. Best exam ever. Staff there is awesome ! Very helpful. Had my glasses in 20 minutes ! Very happy.
Excellent customer service! Received glasses within 1 hour.
I was very skeptical about this place and thought it too good to be true with all the great reviews I’ve read. But my experience was amazing! Very helpful. I was afraid they wouldn’t have the brands I liked or the quality wouldn’t be good. But they sure had what I wanted at a good price and the quality is great. I got my two pair within 30 minutes. Definitely recommended this place to all my friends who wear glasses.
I had a delightful experience at Eyemart. Kyle was awesome to work with and I received great care and support with my frames and decisions on lenses. Thank you!
I love my new look and got a second pair for free. My prescription is very high so this is a big deal for me.The people in the office were helpful and very friendly. I was not forced to make a decision for my glasses. I got to come back the next day. They let me change out a pair I was not sure about before placing my lenses in. It only took an hour for both pairs to be ready.
What a wonderful experience! Customer service was excellent, the doctor was on-time and thorough and everything was clean. I was able to get done with my appointment and have glasses all within an hour! I do not even know why I go anywhere else
I’ve dealt with a lot of optometrist’s and eyewear places but hands down Eyemart Express has been the best. Very nice customer service especially the wonderful lady Allie H. who was very helpful and made the whole experience very pleasant. They also provided very quick service. A lot quicker than I thought so is didn’t have to spend all day there. I definitely recommend this place for all your eye care needs. I definitely will be back.
This was the quickest I have ever gotten my glasses. The employees took very good care of me from when I walked in the door till I received my 2 pairs of glasses. They even fixed my old broken pair. I received 2 great quality glasses( which came with a 1 year warranty) for a very affordable price. I was in and out a a very short time!
They are very polite and professional, fast friendly service. I’ve gone their multiple times and have never had a bad experience. Thanks for helping me, love the prices and express services.
We needed glasses ASAP for our 13 year old son and mailed out to the bush-Dillingham.Allie was more than helpful. She was fast and professional. Glasses were made in less than an hour and shipped the same day.Thank you Eyemart Express! We will shop again.
Start to finish A+° Same day appointment for my 11yr old. Good etiquette and explanation of procedures. This was helpful as they arent pediatric based.° We were impressed with the equipment, state of the art, notably saves TIME!°Stylish frames to fit her personality, and a free pair!° Staff took special attention, helping her pick frames. All frames were affordable.° The standard pair was quoted an hour to make, they were ready in 17mins. Special order pair will arrive in 7-10 days.Thanks guys!!
Absolutely loved Eyemart Express! Had never been there before. Decided to use them at the last moment when the I found out my Rx was too strong for Costco lab. Eyemart Express has friendly staff (Molly worked with us) who treat you like a person, not a number. They did an excellent job on my glasses. Even though they are an out-of-network provider I will definitely use them again!
I lived in Juneau 35 years and moved to Anch 2 years ago. Be been wearing contacts or glasses 47 years. Even with insurance I’ve been paying $500 PLUS for my high prescription & bifocals. Imaging my happiness when I was able to get two pairs of glasses for $300! You guys are AMAZING!
Walked in without an appointment, was able to be seen in 20 minutes, and then in under 30 after that I had 2 new pair of glasses. For having no coverage of insurance, and having to pay it out of pocket, the prices for having all of the bells and whistles and new frames was amazing!Additionally they sent me texts saying that the glasses were ready, saving me time on my day off!
Great job as always fast friendly service and had two pairs of glasses ready to go in twenty minutes!!
I previously purchased two pairs of glasses that I have loved for years. Today I was looking to buy a new pair and I was helped by the general manager. She was very friendly and went out of her way to choose styles she thought would look nice on me. I purchased 2 pairs of glasses for less than the price of one pair that was quoted from an eye doctors office. I will be back for any future pairs of glasses!
Love love love my new glasses! Staff was great and helped me find the best glasses in my budget.
I discovered Eyemart Express last year when they showed up on my list of approved centers for my insurance, VSP. The staff is friendly and helpful. There are no pushy up-sale tactics and the variety of available frames is quite good. Prices for frames range from $20 on up to (I think) $200 for designer frames.The lenses are plastic, not glass, which allowed the prescriptions to be filled while I was waiting. Or, they provide text alerts, and you can shop nearby and receive notification when your glasses are ready, often in 10 or 15 minutes. I say the word “often” because their warranty is amazing. I am rough on my glasses and would bring them in for repair and replacement. So you can factor the quick turnaround into the equation when deliberating between glass and plastic. I am happy with the plastic lenses that can be easily and quickly replaced within minutes.These guys perfectly serve the needs for those of us that need flexibility, value and service. Really, why doesn’t everyone use them?
The eye exam was very efficient. The staff was very helpful. Even helped me when I was stuck trying to pick a couple of pairs. Overall I was happy and that says alot, lol
The people where amazing, the lady I had to help me pick out my glasses was wonderful and understood That this was my first time having to get glasses. I have a small face. So it was harder to shop, but she helped me out and we where able to find a great pair.
Couldnt afford a single pair of glasses from other places...got TWO nice pairs at Eyemart and the customer service was excellent! Only downside is that there was QUITE a wait and they forgot me twice. Would still recommend above most others in the area. Very affordable!
We had another great visit. This was my daughters first eye appointment (I have been going here for years) and the doctor filling in for Dr. Marcum was Dr. Campaign. He along with the other office staff were fantastic with my young daughter. She picked out frames and her new glasses were ready in less than 15 mins. I would recommend to anyone.
Good prices and great customer service
This was honestly the best experience I’ve ever had! Allison H helped me out. I was staring at the wall of frames, feeling slightly overwhelmed by the number of options, and in three seconds she had picked out frames that fit my face perfectly and that I absolutely loved! In less than 20 minutes the lenses were done and I was wearing my new glasses. Such a great experience!!
Outstanding, quick & reliable, bought myself some affordable & durable work glasses on a walk in & same day acquired purchase. I got prescription safety, shatter & scratch proof safety glasses in 28 minutes.
I’ve been here twice and both times have been awesome. Always met with a smiling face and a friendly welcome. Prices and service are great. Both Allisons (Allie) are super nice and helpful. Probably the best Optometry/Glasses place in town.
Very clean place. The people working were helpful. I was impressed with how quickly I received my glasses from start to finish.
Eye exam was quick and costume service was great. The girls all seem to have great smiles when and while helping people. Making my glasses was amazingly quick. I would recommend it and I did on the first day I went for an exam.
Ive purchased three pairs of glasses with them and they have done a great job on assisting with picking the frames and adjusting them to fit each person. The staff is very knowledgeable and polite. Best experience weve had in a very long time!
Fast, understanding, clear in explaining what was covered etc and helped me with my VA insurance. Thank you so much!!!
The girl that helped, she was very friendly, helpful. I was told it would be about an hour, I was sent a text about 6 minutes later stating my glasses were ready for pick up! I was so happy to see a lot clearer, so quickly! They even have a donation spot for glasses you no longer use! Thank you Eyemart Express and the lady that helped me!
They were quick, helpful, billed my insurance and sold me a second (backup) pair of glasses at a reasonable price. We’ve used services at this location for years, and we’ve never been disappointed!
Very great customer service....very super prices for high quality glasses....and got my glasses under an hour.....i would recommend anyone who is in need of a great pair of glasses to go see the professionals at eyemart express.
Super friendly and definitely quick service
Had to get my glasses repaired since I bent some metal parts that connect to each arms. They got me in right away and got them fixed. Kind, and awesome. Leaving the review is the least I can do for the experience I had here. Thank you
Tara and Holly took excellent care of me. Not to mention the unknown guys in the back who assembled my glasses.The eyewear frame selection here is great.I just needed a pair of readers. I got 2 pairs for under 30 bucks and they are super cute and were ready in 7 minutes, really just minutes. Im impressed and HAPPY...!!!
The gal who helped me get my order, surprized me with a pair of instant eyewear within 40 minutes wait time. I was over whelmed. What a surprise! 🤗Thank you so much at eyemart.Naomi
I really enjoyed my experience here. They got to me fast and helped me to find a pair that worked for me. And within the hour I got a text that they were ready. I love the hours and the customer service and the wide selection of glasses!!
Super fast service, they made my progressive glasses in less than 40 minutes. Wow!
I was in and out the staff was very friendly and helpful. I am going to go back soon and get perscription sun glasses. Glasses in an hour is excellent and easy. Thank you Eyemart Express!