HONEST. Asked to check brake pads more than once and was told i dont need them. Great job servicing my Lexus; 10 years old, no problems. They may cost more, but you get good honest service. Worth it!
Please dont go here!! My car was misdiagnosed. They over priced a starter possible problem on my car for over $200+. I went to the dealership and it was $200+ less than they said if it was the starter, which did not end up being that, just a battery. They thought I was going to agree to pay $800 for a starter and a new battery. I went to the dealership and just needed a battery and he said there is no such thing as diagnostic for a starter. They were trying to get over! I think it was because we had extended warranty, and they wanted to get over with them. The warranty company did not agree to pay that, because I think they knew it was something fishy, but they had to go along with the lie anyway, so they dumped the remainder of what they thought the warranty company was going to pay on us thinking that we were going to go along with it and not notice that this quote was not right. When I went to pick up the car, I told them that I was being overcharged and the lady just said we can run some different numbers to see if we could get it cheaper. I told her no, and that if you could not try to do it right the first time, why would I trust you to it the second time. The owner just looked at us funny when we came to pick the car back up, because he knew he was trying to rip us off. Always get a second opinion, because if they think you are nice or dont know, they will get over. My car was a 2019 year. They know they was getting over. I only had to pay $119 for a 5 year battery at the dealership. They was going to charge $129 plus $50+ just for battery installation alone. The dealership did not charge anything and they did a free first time checkpoint. They charged us about $40 bucks for nothing they did.
Great Customer Service! From making Appointments, Service and Details quality all around!!
Was honest about what needed to be fixed on my BMW....if you have a foreign car this is the place to go!
Thank you for your great service ✔️
Honest, reliable and affordable. They provide assessments and recommendations, and are up front whether repair is critical or can wait. They will also tell you if a vehicle isn’t worth fixing. Highly recommended!
I’m an out of town girl with a broken down car. Such an easy mark for an auto shop. Not Foothills. These gentlemen were honest, kind and fast! I expected the repairs to take a few days but was pleasantly surprised when they called me the very afternoon that my car had been taken in. The price was extremely fair and the work was top-notch.
They were asked to replace a rack and pinion which was in warranty from another shop. I also told the husband that I wanted them to check for power steering leaks, etc since there had been problems with this car. I wanted it fixed right once and for all! I explained all of that him in a long conversation. Well, 400 miles later the rack and pinion had a blown seal at the worm gear effectively ruining a brand new rack. You would think good mechanics would check all this knowing there had been problems!I told them I wanted the power steering checked because it was obviously a problem causing the rack to fail. Sure enough, the power steering return hose was crimped causing problems with pressure and blowing out the seal on the rack and causing a leak in a new power steering pump reservoir. I ended up having to replace the rack AGAIN, replace a new power steering pump and a hose. Doing their due diligence to check a complete problem rather than just putting an expensive part on has caused me a lot more money! I would never recommend them again. They just put a band-aid on my car when it needed a proper repair.
Glad to have a local repair shop for imports. Without having to drive to dealership in Greenville SC and back. For any repairs for our VW
Very professional service I would recommend
Always satisfied with their work
Took my Durango in to get the AC replaced and fixed. The price was very reasonable, and it was finished on the day they said it would be. Now my AC is a nice 40 degrees! 🥶🤗Will highly recommend them!Thank you Kim!
Very good people will get your car up an running in no time.
Sorry place brother took his car there to be fixed and paid $1997.00. And he went to pick up and didn’t get 2 miles away and car caught on fire. Oh but it wasn’t there fault they say. The owner is very rude and said if you want it fixed it will cost more money!!!!! VERY BAD BUSINESS!!!!!!
I took car for service and still having trouble.
Said they worked on mini coopers then proceeded to tell me they didnt have the tools to work on them. Lord Im confused, either you can or you cant
This was my first time going to foothills, I wanted my oil changed and to get my car serviced to.see if anything was going on with it they did a good job but it costed way more than I expected but Im happy with the results. I was waiting in.their waiting room for some time I think they need to upgrade that the chairs had dog hair all over it and there was no dog. One had a bad stain on it. I wish Im could have dropped my car and come back for it but I just have the one car. I will be going back to foothills for my next oil change
Dont listen to hot headed one star reviews from one-time customers who ask for the world in exchange for pennies and have unattainable and unreasonable demands. I have a long standing relationship with Foothills Import and the only regrets I have are those related to my brief times of patronage at other shops. I have had four of my own vehicles of both imported and domestic brands regularly serviced and if necessary extensively repaired here over the course of the last few years in addition to referring others, and the work is always solid. Kim, David, and Roger are all pleasant, friendly, and professional. In addition, the mechanics are knowledgeable and almost always get straight to the issues in a timely fashion. In regards to speed, value, and quality of service, 5 stars are certainly merited. Perhaps the one quality that distinguishes Foothills from many, many others, however, is simply their honesty. If they think you dont need something, they wont sell it to you. If they think someone else has a better deal, they wont hesitate to refer you. Kim and her team understand that honesty truly is the best policy, and I will recommend her business to anyone I can as long as they are in business.
Great service for cars. Been going there for years and very reliable repair service. Highly recommend. They may specialize in certain cars but not real sure. For sure They work on Chevy, and GMC. I would say Toyota and Honda too
Good service. Tight parking lot.
The staff here is welcoming yet professional. Im in the process of taking care of some much needed repairs to my car. I looked up some repair shops when searching for a good company that would take care of the repairs, and this company had good reviews on Google; just quoted as being a bit pricey by some of the reviewers. This company has been very helpful in aiding me in taking care of my car repairs, as a person who only has one vehicle that is greatly needed to get back and forth to work and school, I am glad to be able to trust my car to them.
Brought my car there $40 diagnostic check I wind up waiting over an hour to diagnose the car, they put it on the computer and looked under the hood and could not diagnose problem, I explain to them to take the car for spin to figure out whats wrong with it, mechanic finally did that and he finally realized what the problem was, instead of going through all his unnecessary steps of computers It was just a loose hose that came out,, also they told me fuel filter is the original one on the car and I explained to them it wasnt, once again guessing on things not diagnosing things right, they explain to me thats the way there diagnose procedures is . I told them thats fine and left it at that, but owner or the lady manager put her two cent in very rude, lost customer....bc of her
They diagnosed the check engine light on my fiat and had it ready to go in 48 hours even though they had to wait for parts to come in. The price was totally reasonable. The staff was very friendly. I’ll be coming back as needed!
I went to Foothills for an alignment on my truck. When I dropped it off I provided specific specs for it to be aligned to. When I came back to pick it up they provided a sheet showing the after specs and the mechanic was able to set it up perfectly. Very impressed with the level of detail taken to meet my request. Much better than another shop up the road which was unable to align it correctly.
They are knowledgeable, fair and fast.
Overpriced can get it done but costs alot
Excellent! Dependable service! Honest prices!
I sent my car in for an alignment when I got it back the car pulled harder to the left with new tires. About 2 days later the steering angle sensor light poped on. Then they wanted to charge me again to look into the problem. Took the car to another shop and they where able to reset the light with no issues and have not had any issue for 3 weeks now. When I showed the paper work to another shop the specs they went by where for a base model with a non sport suspension witch changed the numbers
They know how to fix cars. You will need to make an appt
I cannot say enough good things about these people! I live in Atlanta but had to take my mothers 2001 Lexus suv to them for repair. They went over and beyond what they needed to do at no additional charge. They are honest, do excellent work, (I thought very reasonably priced) and people of intrigrity. Yes! I highly recommend them!
Always great service, both from a hospitality and technical standpoint.
Best Mechanics in town, especially Jeremy and Nathan!
Ive been very happy with Foothills. Ive brought my car in numerous times over the past 10 years and theyve always been honest, fast, and reasonably priced.
Awesome work and very trust worthy! Good bye dealerships! I will be going to foothills
Having recently moved to anderson, I was hesitant about finding a good mechanic. I slowly started coming here for minor, then major repairs, and have never been disappointed. The staff are always friendly and knowledgeable and the prices are on par with the service. Definitely recommended!
Had a car break down on the road and found this place as the nearest towing option available for our Toyota. Very friendly, looked at it right away in the morning. Ultimately they were too expensive and we took the car elsewhere, but the experience was pleasant.
They were fast and thorough
I had got a used car, and was Told a bunch of lies about the Car I took it to put Put Hill In was told that the car was not worth fixing thank you for your honesty I really appreciate it into the guy that sold me the car I hope somebody does the same thing to you.
Professional, fair pricing, quick turn around.
They are very straight up when it comes to telling you about issues with your car I really appreciated that Thanks Mr Dave.
Ripped off my 82 year old mother big time.Plugs, wires, fuel additive for $450.Beware.
BEWARE!!! STAY AWAY! Called Foothills Imports yesterday and told them I needed a fuel pump. Got a quote for labor. I had the car towed to their shop yesterday evening. They called me back right before lunch today to come get it. That they dont have the tools nessasary to work on it! And then charged me $114 for diagnostics! And Ive got another towing charge to the dealership. That is one heck of a business model!
Recently took my 2010 Vw Jetta to Foothills. Of course being a German import I was expecting the worse outcome. Expecting to spend thousands of dollars bc the motor was moving way to freely. I took my jetta on Friday afternoon and got a call the following Monday am first thing. The repairs were no more than 120$ my car drives even better than before. Honest great people, that definitely know what they are doing. I now know I have great mechanic shop to take my car to. I would recommend Foothills to anyone with an import. Great service and friendly staff. Thank you again for the great service. :)
Very rude. Didnt even fix my alignment at all but still charged me the money like they did. The manager is very unprofessional. Hollering at me on the phone.
Good work.
Knowledgeable and actually fix things!!
Kelly is an awesome mechanic
If you have a German car please don’t bother taking it there, I just took my BMW for the fifth time to get an oil leak taken care of and they finally fixed it but now I got other things messing up on my car, very frustrating but never going there again.
Honest repairman and courteous
Great shop!
Great place