Went here to get a key for my padlock made...they didnt have any keys but recommended near by places. I was in Kansas for work and while I have Google its nice to be able to get help from people in the area. Definitely appreciate the helpful staff
When I walked into the store there were 3 kids running checkouts. I asked for a couple keys made. One boy started to make them but quickly saw a buddy walk in and handed them off to the other boy. The first young man and his buddy stood there in the main aisle talking about a current wreck in front of the store. Meanwhile, my keys were handed off to the third register person to ring up and complete. Im just confused as to why no one there had the ability to complete my simple transaction on their own.
Helpful staff. Great selection of basic house hold needs and some specialty items. Very nice Traeger grill selection. Fair prices, so much faster than going to one of the big stores.
Employee (cashier, young fellow, sorry I did not catch his name) who cut some keys for me was super helpful and polite!...Very nice young man!
You may pay a little bit more but you get better service you get help and you get your product you need and youre out. Plus close to home
Great selection and friendly service.
Love this place a little pricey but can always find something in the way of what I am needing to complete a project.
Helpful employees at the ready to offer advice and get materials for you. Solutions for the common issues around the house. Convenient load out area in back.
When the whole world seems to be out of canning supplies, they were stocked.
Friendly enough people helpful, has things you may not find elsewhere
Amber is top notch, helpful and knowledgeable
The positives: The staff is helpful and friendly. This store is one of the best places for hardware, have hard to find bolts and screws.The negatives: Almost everything in the store is priced like the movie theater snack bar, be prepared to pay up. Some items are double, or triple the price youd pay elsewhere. The negative, the store does not carry a large variety of most things.Aces niche is that they have hardware and products close to your neighborhood, its more convenient than driving to the big home improvement stores if you only need a few items.
There was a mistake made on my pick up order. When I got home (20 minutes away) I realized I had been given the wrong item. Trenton at Ace Hardware took my call and offered to drive the correct purchased item to my home. He spent his time to hand deliver it AND the item he brought me was more expensive (he did not charge me for the difference.) I am very impressed with the excellent customer service. I wished everywhere I shopped was this excellent. The world would be a better place. Thank you Trenton!
Great neighborhood hardware store. I am amazed almost every trip to this store how knowledgeable; even the young helpers are. I can ask where something is as I come in and without hesitation, I am informed of which isle and where on the aisle its located! Good luck even finding an associate in a big box store!
Super helpful staff. They usually ask me what Im looking for as I walk through the door. Id love to provide another star when they start asking customers to wear masks. Only once in a while do I resort to a big box store to find something more obscure.
Helpful, Handy and They have it all
Oh not the cheapest place in town but you can always walk in there get help immediately find what you need thank you
Csc is great!! 5 stars for: cleanliness, organizement and easy to find items, product availability, and knowledgeable staff.
Had what I needed when other stores didnt.
Always great!
Yes we shop locally. Westlake ACE has what we need when we need it
They had their sale items available and were very friendly.
Go to Ace Hardware if you want to waste your time and money. Terrible prices match perfectly with their terrible customer service.
Nice, clean store. Helpful associates, ultimately they didnt have what I needed.
Outstanding Service. My Go to Hardware Store!
Nice clean, helpful associates, with lots of stuff to buy.
It is an Ace. Good friendly people. Not everything but generally a lot of the things you need.
One of the better ace hardwares
Their hammers are pretty cool here, ngl.
I like going here becuase you can always find someone to help you and that knows a little about doing work theirselves.
Always find what I need, and usually about 67 things I didnt know I needed.
Very nice hardware store. They always have what i need. And they can make pretty much any key.
Great service at fair prices
Very nice, helpful & professional staff. I enjoy going into this store because it usually has all I need to go with a positive experience with their staff. Their prices are competitive with the big box stores, also.
Always so helpfulGuy in the bolt section had black under armor shirt onWent out of his way stocking to help me !!
Friendly service easily available. Staff answered what they knew and got someone else to help you if they did not know the specific answer. Very pleased with the visit.
So many cool finds here and the prices arent too shabby.
Nice store. Friendly help. LOTS of things you dont find at every hardware store.More like 4.5😉
Great selection, people, prices, and service. Better than blowes.
Wide selection. Good parking. Personal service.
Awesome, friendly & very helpful!!
Very nice little touchless carwash
Always enjoy visiting 👍
Ace is the place for nearly everything you need and a lot you dont. Love just walking around here.
Love this store great staff did a lot of business while I lived in crescent lakes.
Staff was very helpful despite having a lot on their hands at the moment 👍
Generous return policy. Just keep your receipt. I was just going in for one item, but I get the feeling that browsing there is frowned upon. Would like to have spent a few minutes to look around.
Best place to find cheap things I cant find elsewhere
Great place to shop; always get good service and help finding things!!!
Pretty nice clean one hole bathroom LOL
Prices a little higher on some items than Lowes or Menards but they are clean, organized, helpful, and convenient.
Every bit of shelf and wall space is taken up. Hard to figure out whats where. Helpful clerk.
Not very knowledgable staff.
So much stuff and such a small store.
This store was unable to retrieve my ACE number that I have had for years. I live 10 miles away and can use my number at every store I have visited in multiple States but here my number is no good.I mentioned how incredible that is and was offered to signup for yet another card. I just wanted to get some trash bags without going to Walmart but was unsuccessful.It would have been within the employees ability to make it right but I was allowed to walk out without making a purchase.I wont be back, thanks.
You need an item they propably have it. Very helpful staff.
Nice store, well stocked and organised, helpful, friendly staff and ample parking.
Always has good selection
Had a key fob made here, very easy to do.
Great service! Always willing to assist the customer!
Everyone is very helpful.
The store is well stocked and well kept. Ive always received good customer service there.
Awesome Place, fast friendly and helpful.
Very helpful and got me what I came for quickly.
Everyone their is so friendly and helpful. I would ship their again.
Clean well stocked and courteous staff
Nice friendly knowledgeable sraff
Nice folk. Will price match if you ask them.
Friendly service, well stocked shelves. Plenty of parking.
Great people and great service!
Great selection and fair pricing
Great shopping for just about any thing.
Always very helpful and the Best hardware stock...
Shop here quite a bit...nice employees
A little pricey but the staff is great
Ace is the helpful hardware folks...you pay a little more (sometimes) but service is still King here! This is the place to go to when you need anything!
Good selection, nice people.
Salesman had a good sense of humor when I asked him a stupid question 😂
They are all very nice
What no horse feed in Andover! Mistake
Always has what I need and the people are great
Have a lot of hardware an plant. Large variety of items and close.
Excellent service.
Great selection and service
Needed some home repair items and store is close
Nice hardware store
Nice place.
Great hardware store!
Small Town feel.
Always has what I am looking for
Bet friendly and helpful staff
Staff is friendly, knowledgeable and helpful. They usually have what I need and save me a trip to the big box store.
Didnt find what I wanted
Great place
Not all tools what I need
Really helpful employees
Good upgrades
Usually got what you need and its close
They have Magnolia Paint, by Joanna Gaines!
Great service