user
Westlake Ace Hardware
642 N Andover Rd, Andover, KS 67002, United States
Appearance
Westlake Ace Hardware
Comments
Bi
Review №1

Went here to get a key for my padlock made...they didnt have any keys but recommended near by places. I was in Kansas for work and while I have Google its nice to be able to get help from people in the area. Definitely appreciate the helpful staff

Re
Review №2

When I walked into the store there were 3 kids running checkouts. I asked for a couple keys made. One boy started to make them but quickly saw a buddy walk in and handed them off to the other boy. The first young man and his buddy stood there in the main aisle talking about a current wreck in front of the store. Meanwhile, my keys were handed off to the third register person to ring up and complete. Im just confused as to why no one there had the ability to complete my simple transaction on their own.

Ch
Review №3

Helpful staff. Great selection of basic house hold needs and some specialty items. Very nice Traeger grill selection. Fair prices, so much faster than going to one of the big stores.

Ri
Review №4

Employee (cashier, young fellow, sorry I did not catch his name) who cut some keys for me was super helpful and polite!...Very nice young man!

Ji
Review №5

You may pay a little bit more but you get better service you get help and you get your product you need and youre out. Plus close to home

Bo
Review №6

Great selection and friendly service.

Je
Review №7

Love this place a little pricey but can always find something in the way of what I am needing to complete a project.

St
Review №8

Helpful employees at the ready to offer advice and get materials for you. Solutions for the common issues around the house. Convenient load out area in back.

KD
Review №9

When the whole world seems to be out of canning supplies, they were stocked.

ke
Review №10

Friendly enough people helpful, has things you may not find elsewhere

Er
Review №11

Amber is top notch, helpful and knowledgeable

je
Review №12

The positives: The staff is helpful and friendly. This store is one of the best places for hardware, have hard to find bolts and screws.The negatives: Almost everything in the store is priced like the movie theater snack bar, be prepared to pay up. Some items are double, or triple the price youd pay elsewhere. The negative, the store does not carry a large variety of most things.Aces niche is that they have hardware and products close to your neighborhood, its more convenient than driving to the big home improvement stores if you only need a few items.

Da
Review №13

There was a mistake made on my pick up order. When I got home (20 minutes away) I realized I had been given the wrong item. Trenton at Ace Hardware took my call and offered to drive the correct purchased item to my home. He spent his time to hand deliver it AND the item he brought me was more expensive (he did not charge me for the difference.) I am very impressed with the excellent customer service. I wished everywhere I shopped was this excellent. The world would be a better place. Thank you Trenton!

Br
Review №14

Great neighborhood hardware store. I am amazed almost every trip to this store how knowledgeable; even the young helpers are. I can ask where something is as I come in and without hesitation, I am informed of which isle and where on the aisle its located! Good luck even finding an associate in a big box store!

Re
Review №15

Super helpful staff. They usually ask me what Im looking for as I walk through the door. Id love to provide another star when they start asking customers to wear masks. Only once in a while do I resort to a big box store to find something more obscure.

Re
Review №16

Helpful, Handy and They have it all

Ji
Review №17

Oh not the cheapest place in town but you can always walk in there get help immediately find what you need thank you

Da
Review №18

Csc is great!! 5 stars for: cleanliness, organizement and easy to find items, product availability, and knowledgeable staff.

Ra
Review №19

Had what I needed when other stores didnt.

Ga
Review №20

Always great!

ch
Review №21

Yes we shop locally. Westlake ACE has what we need when we need it

Ch
Review №22

They had their sale items available and were very friendly.

Ky
Review №23

Go to Ace Hardware if you want to waste your time and money. Terrible prices match perfectly with their terrible customer service.

Jo
Review №24

Nice, clean store. Helpful associates, ultimately they didnt have what I needed.

Ra
Review №25

Outstanding Service. My Go to Hardware Store!

Ra
Review №26

Nice clean, helpful associates, with lots of stuff to buy.

Na
Review №27

It is an Ace. Good friendly people. Not everything but generally a lot of the things you need.

Za
Review №28

One of the better ace hardwares

De
Review №29

Their hammers are pretty cool here, ngl.

jo
Review №30

I like going here becuase you can always find someone to help you and that knows a little about doing work theirselves.

To
Review №31

Always find what I need, and usually about 67 things I didnt know I needed.

Ra
Review №32

Very nice hardware store. They always have what i need. And they can make pretty much any key.

St
Review №33

Great service at fair prices

Ri
Review №34

Very nice, helpful & professional staff. I enjoy going into this store because it usually has all I need to go with a positive experience with their staff. Their prices are competitive with the big box stores, also.

Ch
Review №35

Always so helpfulGuy in the bolt section had black under armor shirt onWent out of his way stocking to help me !!

Ma
Review №36

Friendly service easily available. Staff answered what they knew and got someone else to help you if they did not know the specific answer. Very pleased with the visit.

He
Review №37

So many cool finds here and the prices arent too shabby.

Br
Review №38

Nice store. Friendly help. LOTS of things you dont find at every hardware store.More like 4.5😉

El
Review №39

Great selection, people, prices, and service. Better than blowes.

Ru
Review №40

Wide selection. Good parking. Personal service.

Je
Review №41

Awesome, friendly & very helpful!!

Ca
Review №42

Very nice little touchless carwash

Ha
Review №43

Always enjoy visiting 👍

Do
Review №44

Ace is the place for nearly everything you need and a lot you dont. Love just walking around here.

Sc
Review №45

Love this store great staff did a lot of business while I lived in crescent lakes.

Ro
Review №46

Staff was very helpful despite having a lot on their hands at the moment 👍

CB
Review №47

Generous return policy. Just keep your receipt. I was just going in for one item, but I get the feeling that browsing there is frowned upon. Would like to have spent a few minutes to look around.

Ma
Review №48

Best place to find cheap things I cant find elsewhere

Sh
Review №49

Great place to shop; always get good service and help finding things!!!

St
Review №50

Pretty nice clean one hole bathroom LOL

Da
Review №51

Prices a little higher on some items than Lowes or Menards but they are clean, organized, helpful, and convenient.

St
Review №52

Every bit of shelf and wall space is taken up. Hard to figure out whats where. Helpful clerk.

Bi
Review №53

Not very knowledgable staff.

Ek
Review №54

So much stuff and such a small store.

We
Review №55

This store was unable to retrieve my ACE number that I have had for years. I live 10 miles away and can use my number at every store I have visited in multiple States but here my number is no good.I mentioned how incredible that is and was offered to signup for yet another card. I just wanted to get some trash bags without going to Walmart but was unsuccessful.It would have been within the employees ability to make it right but I was allowed to walk out without making a purchase.I wont be back, thanks.

Li
Review №56

You need an item they propably have it. Very helpful staff.

Jo
Review №57

Nice store, well stocked and organised, helpful, friendly staff and ample parking.

Th
Review №58

Always has good selection

Ma
Review №59

Had a key fob made here, very easy to do.

Pa
Review №60

Great service! Always willing to assist the customer!

Li
Review №61

Everyone is very helpful.

J
Review №62

The store is well stocked and well kept. Ive always received good customer service there.

Mi
Review №63

Awesome Place, fast friendly and helpful.

Co
Review №64

Very helpful and got me what I came for quickly.

Ge
Review №65

Everyone their is so friendly and helpful. I would ship their again.

Mi
Review №66

Clean well stocked and courteous staff

Je
Review №67

Nice friendly knowledgeable sraff

Ju
Review №68

Nice folk. Will price match if you ask them.

E
Review №69

Friendly service, well stocked shelves. Plenty of parking.

Bo
Review №70

Great people and great service!

Ry
Review №71

Great selection and fair pricing

Mi
Review №72

Great shopping for just about any thing.

Ke
Review №73

Always very helpful and the Best hardware stock...

Be
Review №74

Shop here quite a bit...nice employees

Ch
Review №75

A little pricey but the staff is great

Re
Review №76

Ace is the helpful hardware folks...you pay a little more (sometimes) but service is still King here! This is the place to go to when you need anything!

Ca
Review №77

Good selection, nice people.

Cl
Review №78

Salesman had a good sense of humor when I asked him a stupid question 😂

Yo
Review №79

They are all very nice

S
Review №80

What no horse feed in Andover! Mistake

B
Review №81

Always has what I need and the people are great

ca
Review №82

Have a lot of hardware an plant. Large variety of items and close.

Gl
Review №83

Excellent service.

Ke
Review №84

Great selection and service

Ro
Review №85

Needed some home repair items and store is close

Ro
Review №86

Nice hardware store

St
Review №87

Nice place.

Sc
Review №88

Great hardware store!

Je
Review №89

Small Town feel.

Er
Review №90

Always has what I am looking for

Da
Review №91

Bet friendly and helpful staff

Ja
Review №92

Staff is friendly, knowledgeable and helpful. They usually have what I need and save me a trip to the big box store.

La
Review №93

Didnt find what I wanted

Ma
Review №94

Great place

Ju
Review №95

Not all tools what I need

Dy
Review №96

Really helpful employees

Sc
Review №97

Good upgrades

Th
Review №98

Usually got what you need and its close

ar
Review №99

They have Magnolia Paint, by Joanna Gaines!

Jo
Review №100

Great service

Information
8 Photos
100 Comments
4.5 Rating
  • Address:642 N Andover Rd, Andover, KS 67002, United States
  • Site:http://acehardware.com/store-details/16612
  • Phone:+1 316-733-0023
Categories
  • Hardware store
  • Home improvement store
  • Paint store
  • Tool store
Working hours
  • Monday:8AM–8PM
  • Tuesday:8AM–8PM
  • Wednesday:8AM–8PM
  • Thursday:8AM–8PM
  • Friday:9AM–6PM
  • Saturday:8AM–8PM
  • Sunday:8AM–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
Similar organizations