Janice helped me through the entire process. The dealership is honest and straight forward on all pricing. They detailed any available upgrades but were not at all pushy. I purchased the Nissan Kicks as a grad school graduation present for my daughter. She absolutely loves the Kicks. Her previous vehicle was a Nissan Altima. We’ve had a wonderful experience with the Nissan line of vehicles and with the staff at Gulf Coast Nissan. Our next purchase will be with Janice.

Always wonderful! Service guy greets you right away at your car, so friendly feels like Im stopping by to visit! Correct work, issues fixed quickly and back out the door before I can finish the snack the lady inside gave me. This is faster oil change service than any jiffy lube!

Irving was amazing during the entire sale and had followed up to ensure Paula’s satisfaction after the sale. She’ll always take her business to Irving and recommends friends to shop there and ask for Irving.

I didn’t buy my truck from this dealership, but I take it here to be serviced. Great service team. Always helpful and answer any questions I have. Great sales team as well. Have never been pressured to buy a new vehicle. Everyone here is always friendly and always make sure I have what I need

Josh was amazing! I can’t say I’ve ever had a bad experience here. Everyone has always been great! But to me on this issue Josh went above and beyond to help me! Great job Josh! You need employee of the month!

I recently bought my first car for myself. My sales guy Jordan was amazing and got me a great deal and his staff helped out very much with any questions I had. They made things nice, smooth and easy for me. Best experience for a first time buy for sure.

Jannice was amazing. Reached out about the Pathfinder because its the exact model we had been looking at for a couple of weeks from Tyler, TX. She was quick to respond to any questions, sent videos/pictures and all information of the truck very fast. She was upfront about everything and very professional and signed on the spot and drove off with the truck we wanted.

I had a wonderful experience purchasing a new Nissan Rogue from Jannice Bonner. She was very helpful and took the time to show me the options. The paperwork process went smoothly and didn’t take very long. The finance manager was friendly. This is the third vehicle we have purchased from Gulf Coast and will recommend them to family and friends.

Josh Marin is the best service advisor I have ever worked with. I hate getting even an oil change if he is not there. Definitely have a great employee there.

Gulf Coast Nissan has a cordial staff and environment! This makes my second new vehicle purchased from them. I recommend them highly, for any automotive need.

Amazing! From start to finish, hands down the best experience I have ever had purchasing a vehicle.

Janice was so great I will never purchase a vehicle from any one or any place else. She has won my business for life. I have a special needs foster daughter who does not like spending all day at a car dealership. Janice did exactly what she said she would do. We would have everything completed before I got to the dealership. She did! Janice has a great personality and she made me feel right at home. if you guys have a sales person of the year award it goes to Janice. I have already referred a friend to her. The car she got me in is beyond my dreams fancy. I got to the dealership, test drove the Rogue, she explained all the features, I walked inside and signed all the paper work. In and out in an hour.

I went in for an oil change & tire rotation, and I was out of there in less than 15 minutes. Great service!!

I was not even in the market for a vehicle but Jordan Williams, my sales person was top notch, he lead me to the right purchase all the way and Im very happy with my new truck. Everything he explained to me from the test drive til the final signature he was on point.

This review is in reference to both the Toyota and Nissan parts of the gulf coast family. I have bought three vehicles from the gulf coast auto dealership. 3 times I had issues with the service Dept and once with the sales. 1 warranty issue with a failed shock on my tundra “After replacing the front shock under warranty I was advised I would have to pay for the alignment”. That didn’t make sense to me but I let it slide. My daughters Corolla went in for an inspection and when I dropped off the car they advised me it was time for an oil change. I went ahead and agreed to the oil change waited a couple hours and paid and went home. Went to take my inspection paperwork to the tax office to renew my tags only to realize they never did an inspection. Shocking because the bill was almost $80. Come to find out an oil change for a 4 cylinder Corolla is $65 plus taxes and fees! Outrageous! I take the blame for that because I should have checked pricing before agreeing. I had to go back and wait for my inspection to get done which was frustrating since that was what my original appointment was for. Most recently I had that same Corolla in for warranty work. Was given a loaner for the “24hr” time frame it would take. Was told I would receive a call when done. I dropped off Thursday evening and waited for a call. Friday no call. Saturday no call. Sunday closed. So I call Monday morning to ask what’s going on. Man I talk to says my car has been done since Friday. Already frustrated that I wasn’t called I tell the guy I’ll be there in my lunch to pick up. About 30 min later I get a call From a lady telling me the loaner was due back 3 days ago and I need to bring it back right away. I explain to her that I hadn’t received any calls. Of course she states that she’s called several times and my phone didn’t ring and never got a voicemail option. What a poor excuse. Felt like I was being accused of joy riding their super sweet Nissan Altima! Poor communication over and over again. I’ve bought a limited 4Runner, an inferno orange TRD Tundra, and a Nissan Titan XD all from gulf coast. I would have bought my daughters Corolla from them but when I went to talk price I was pretty much called a liar about a sales price I received from BCS Toyota. “There’s no way they offered you the car for that price. You should buy them all and resell them if that’s the case” how unprofessional. Nissan hasn’t been any different. Went in for warranty work on a trim piece. Only to be told “that piece has been ripped off and repaired by someone.” Crazy because this truck was purchased new and only a few months old so if it was repaired, gulf coast has some explaining to do. Going forward I’ll be using keating toyota and reliance Nissan for my maintenance and purchases.

Great customer service, did not push us to purchase and supplied us with excellent information about the vehicles we looked at.

Good service but you may have to wait awhile.

I visited Gulf Coast Nissan Sunday 9/19/2020 and had a great experience! As soon as I pulled in Sadrac Sanchez Walked actos the lot to help my family and I. He treated my family and myself with courtesy and kindness. We test drove several vehicles he answered all our questions and had great knowledge of the various makes and models we looked at. He worked hard with us and helped get us into our new car at a price we all were happy with. Kevin the manager and rock the finance guy all helped us out. My family felt welcome and cared for. Stop by when you need a car and ask for Sadrac Sanchez. He will take good care of you. We will be back when we need a new car!! Thanks Sadrac, Kevin and Rick my family for the first time had a great car buying experience.

They got me in promptly and recommended what I needed to do in additional to my regular oil change.

John and Jeremy where incredible with thr selection, questions and overall professionalism. Rudy was also great with check out. It was a awesome experience and we will be back!

Janice Bonner is great!! She made my experience very smooth. This is my second time buying with her assistance and I will definitely return as long as she is there.

My experience at Gulf Coast Nissan was great. The sales team was able to get me in to a new vehicle. (2020 Rogue Sport) The process was quick and easy. The sales team was very helpful to any questions I needed to have answered. I would definitely recommend giving them a call.Thanks again, Lance

Disappointed in that I apparently was texting with a third party who gets paid to bring customers into this dealership. The numbers we discussed were no where near the reality. The trip was a waste of time and gas.

Had to get a warranty item fixed. Matthew did a excellent job keeping me informed and taking care of me!

Josh in service is always helping get me taken care of and excellent in customer service.

Joshua took very good care of me!! My car is running much better now i really needed that tune up an oil change.

Everyone was so friendly. I got my ride to my job and they were nice and answered all of my questions. I got an email for a coupon and the service manager- name starts with a J and don’t want to write the wrong name, he stated there was a different coupon out for a better price, thank you! I also needed an extra battery for my key and they gave it to me without any issues. They are always so friendly and accommodating, thank you!

I was looking for a brand new Rouge with very specific features and a sales person who was not aggressive. My daughter recommended Gulf Coast Nissan, so I drove an hour to look at their inventory of Rouges. The entire staff was very friendly and then I spoke with my sales associate Jeremy. This young man was exceptional. Jeremy listened to what I was looking for and he went and brought up to the front door one to test drive.He did not push me or try to sell me anything that I was not interested in, yet he still informed me of features that I might miss if they were not there. I gave him a list of features that I wanted and the total amount I had available to work with, and he went to work finding what I wanted. He found it in just a day and took the time to take a video of the vehicle and sent it to me to see. Jeremy went above and beyond to make sure I got the exact vehicle that I wanted and for the price I wanted to pay. Plus he was very easy to work with which made the experience wonderful.Furthermore, the entire staff at the dealership was very professional, friendly and genuinely helpful. The finance manger did a great job checking for the lowest APR for me and came within .4 percent of what he said it might be. The person who goes through all the paperwork and warranty information with you was great. The whole experience was excellent. I will be returning to Gulf Coast Nissan for all my future car purchases.

We had excellent customer service by Jannice and would request her again. She went above and beyond for us. We have never had better service at Gulf Coast Auto.

....I liked that they offered to discuss saving more money but we didnt finish because I had to leave early...hope to hear from someone soon.

Jeremy was my dealer. Let me tell you something, these people are friendly upon entering. They work with you and have outstanding customer service! I went in knowing EXACTLY what I wanted...or so I thought. He helped me figure out that what I wanted in one car, (which was higher) I could find in another and much more affordable. I gave them a price I could work with and they figured it out from there. Also, I wanted leather seats and they helped me pick out the perfect color. Other places I went to, the employees were rude and only had set prices and they wouldn’t work with me. If you’re looking for a car, come to Gulf Coast Nissan!

Huge thank you to GM Mark Holian. Our 1st experience was rocky but Gulf Coast truly cares about their community/buyers. They went above and beyond to make the deal and my kid is so happy and nothing means more to me than that. Mark Holian THANK YOU for communicating with me professionally and keeping your word. Thank you Gulf Coast Nissan!

The team was great, helpful and considerate of my needs. Stephen took time to show me the features of the vehicle which is greatly appreciated.

Service man was so nice. Got my car tire fixed and out in no time! Love the service

I had the oil change, fluids flushed and filter changed very short wait time. I was able to use coupons which were great. Thank you for sending coupons to my email address. Great service and coupons are always a win, win to me.

Salesman was awesome Dillon Renick. Also the sales Manager John Dean Jr. Took excellent care of us. In and out in just about an hour.

From Tim-Manager, John Dean, Jr- Salesman and Micheal (Gamer) Gomez - Finance. I had a WORLD CLASS experience. They all were very professional, knowledgeable, attentive and HONEST... I TRULY appreciate them all. Thank you 😁

As always very professional and friendly staff, answered all if our questions..This is our 4th Nissan that we have purchased, and we are very pleased.

Great experience! I was in and out in about 15 minutes. Everyone was very friendly and professional.

My Nissan has lasted me but I contribute that to the manufacturers. When buying it used from here they didnt let me know it had been in an accident previously, it came with mix matched old tires and the battery died like a month or 2 after purchasing. I know I had another issue I just cant remember since its been over 5 yrs. Being in my early 20s when I purchased I feel they definitely took advantage, I didnt know then & bought it with high mileage for double of what it was worth because I needed a vehicle asap. Those guys in the shop are really nice though.

I was having issues with my starter and I kept getting the BCI Malfunction warning. When I called, the service person said it was probably my brake switch and that the repair would take about 1-2 hours. I took my car a little early for my 1:00 PM appt and then went and had lunch with a friend. When I returned, I waited for about 10-15 minutes and they called my name that my car was ready. It was a pleasant experience and exactly what they thought it was and it is working fine now.

I live in Northwest Houston and the hour drive is completely worth every minute. After atrocious service at another Nissan dealership near my home where they took 2 weeks and did no work on my car, the folks at Gulf Coast were able to fix all my repairs and issues in less than 3 hours. Thank you so much for your hard work, honesty, and dedication to great customer service.

Our vehicle was serviced and is operating just fine, my only issue is that I never received a phone call letting me know my car was ready. I was told that my car would be ready in two days that I would receive a call but a week went by, until I called myself and that the person told me, oh yea its been ready. But the service is nice and the repairs seemed to be fixed, only issue I had is that I had to find out myself the status of my vehicle.

My experience at Gulf Coast Nissan was a good. I would recommend it to my friends and family. It didnt take long for the paper work. Something l dont look forward to when I buy a car. Mr.Cueva was very helpful to me and friendly.

I can not say enough good things about this dealership and my experience. I purchased a car 2.5 years ago but was wanting a SUV, so of course I had to come back to the one place that made me feel like family and not just another sale. RJ and Janice are outstanding and will go above and beyond to make sure that you are happy. There are not enough Thank You’s to give out for another great experience. Customer service is the one thing that brings people back and I will not go to anyone else (even though there is a dealership a couple miles from me- I will drive the 30 miles to get here) for my future needs. :)

I have never been to a dealership that has been so nice and caring. Everything was exceptional and a very quick process. Thank you so much.

Friendly staff, got service as soon as i walked in the door. Didnt hassle or try to pressure me, even though it was the end of the month

Over the past several years we have purchased three vehicles from the Gulf Coast auto folks. A Camry and two Muranos. Obviously, weve had a good experience with each purchase or we would not have returned. We were treated respectfully. No pressure to buy. The prices were fair. Sales and Service were friendly and prompt. Issues dealt with quickly and competently. Follow up also excellent. Theyll probably sell us our next car.

Tristan and John were very helpful. They made my experience as painless as it could be. It wasnt a hassle to come in and buy a new vehicle. They were respectful and easy to handle. I am glad that I was able to come in and get good service and leave with the truck I was looking for.

Gulf Coast Nissan okay and all that the guys are alright they just dont want to come down enough on their Cars

Great customer service! Sales person Fernando checks on me to see how all is going!

My experience was seamless. I got very good service. John Dean stayed in touch and kept me up to date on when my new car would arrive. Financing with Christian was a very nice experience. Both gentlemen were professional and I felt honest to deal with. No lies and no smoke and mirrors.

Simple, straightforward buying experience.Would return for service, but its too far from where I live.

I bought my car here last year, and the experience was good. We were treated well and everything went smoothly.I had to come back for 5,000 service and was very pleased. The service employees are courteous and knowledgeable.Overall, Ive been happy.

The salesmen were easy to work with and tried to get me exactly what I wanted. They both changed the reputation of this business and I will pass on this buying experience to all my friends. Quick, straight forward and knowledgeable about the vehicles I was interested in. This is the first time I felt confident in the sales people at Gulf Coast and I have shopped here for 20+ years but never felt this confidence!!! Their service department has always had my business but the sales people before have not been this easy and knowledgeable to work with!! Thanks guys!! I will be back again!! So glad they have new staff and changed their strategies!!! I certainly enjoy car shopping in Brazoria County..... Finally!!

THE APPT WAS EXACTLY THE TIME THAT WAS STATED OVER THE PHONE. HE WAS VERY NICE AND VERY HELPFUL. WILL DEFINITELY BE DOING MORE BUSINESS WITH THEIR DEALERSHIP.

They were very patient with me and understanding in price. They werent pushy in making choices. Definitely recommending to my friends

Irving Rosas always goes above and beyond to make sure customer expectations are exceeded from initial contact to delivery. This is my second vehicle that we have purchased with him, and I will be returning for number 3 when the time comes. Its always a pleasure to deal with him as he makes the car buying experience as painless as possible.

Went for my regular oil / filter change and tire rotation on Friday 2/21 for my (2019 Nissan Murano). Scheduled my appt online Thursday night. Was met in the drive up lot by a Rep, took my name & keys and walked me to the waiting area. Returned a few minutes later informing me I had a recall on my backup camera and asked if I could wait for it to be fixed.My vehicle was ready within about an hour and a half and was washed. Appreciate the great customer service the two times I’ve been in for oil change services since my purchase in July.

Horrible experience....got the run around for 4 days and STILL haven’t given me word if I was approved or not!Communication was the worst I have EVER experienced. Even called to talk to the sales manager twice and never received a call back...typical “car salesman” mentality.Especially going through the things we are today I expected much better service, unreal! I will never recommend Gulf Auto to anyone.

Service department is always taking care of business from setting appointments(Brooke), confirmation via email and first point of contact, Josh. The knowledge and capacity to meet the needs of the customer truly amazes me every time. Josh takes the time to explain before work is performed on my vehicle then gives options of what’s best at the time. Overall Gulf Coast Nissan is a staple very much needed in our area. Keep up the reputable service.

The service person met me at the door and walked out to my car and actually took care of me very quickly. I didnt even have to walk into the service center. Super pleasant and I wish I remembered his name. Very quick drop off and pick up. Great JOB!!!

I was very impressed with the care and service we received when purchasing a new car for my grandson. Everyone went above and beyond to make sure he got into a car and had insurance before he left there. And I believe gave us the best deal they could. Thank you so much!

Dwayne Krause was excellent when we purchased my wife’s 4Runner and my Titan. We’ve worked with him twice in the last few months and will do the same should we decide to look for another car.

Jeremy helped me with exactly what I was looking for. The sale was short, sweet and to the point no time wasted.

Had appointment and everything was taken care of professionally and in a timely manner. Always pleased with Gulf Coast Nissan.

Always professional, service is quick

Josh did it again. I had an emergency, and he worked with my situation and resolved my problem that same day! I asked him if there was anything I could do for him, he said No Sir, just doing my jobThat is what I call dedication to customer satisfaction! Josh is the best.

It was my first time working with the GC nissan for maintenance on my car and i was very impressed! staff was amazing, service was quick and the amenities provided were great. i loved how easy it was to schedule my appointment online as well! only coming back to GC Nissan for future maintenance! thank you!

Rotated tires and oil change. I told the man taking the order that the low-pressure indicator was on and please check the air pressure. He assured me they would. I picked up the car and drove about 5 minutes before the low-pressure light came on. The indicator says 25-26 lbs.I will have to get someone else to fill the tire as I am handicapped and cannot do it my self.

I brought my car in because it hesitates during acceleration. Im only upset because they were not able to determine what is causing my car to hesitate. I paid $588 for a tune up. My car still drives the same so I am not sure what the purpose of a tune up was for. Josh always handles his business when I come to have my car serviced. Overall they do good work but I am not happy with my car not being fixed or not knowing what the issue is.

I had a large amount of negative equity in my vehicle. The sales team was able to get me in the vehicle I wanted and eliminate that negative equity with rebates and dealer discounts. I feel that they worked hard for me, thank you Gabe, RJ, and Tim!

Great experience buying a vehicle. Stephen Cueva definitely the guy to see. Made the whole process a breeze.

Gabe Estrada was my salesman and he was very polite, knowledgeable, and worked hard to get me exactly what I wanted.

Very polite and friendly staff and willing to help every way possible. Made you feel comfortable. I will definitely continue my business there.

John was awesome in facilitating my services....and Dean was knowledgeable in answering my question about a new pathfinder!

Very friendly and quick. I was in and out within 30 minutes. Nice nice people I wish all dealerships was like this one.

Very quick in service and gave me information about what i need to do in future.

Great people and service best ever. If you need something done for vehicles they will fix it or find somewhere you can get it fix at. I love being part of nissan family they treat you like family.

I enjoyed the cordial greeting upon entering the service department❗️Excellent preventive maintenance suggestions❗️Clean and comfortable seating area with coffee and snacks❗️Quick service❗️

The service managers are awesome. They give you updates on the progress of your, they walk you through the recommended services and explain what was done. I enjoy going there on Fridays.

The whole experience was great. Jannice Bonner is an awesome saleslady. It was actually fun dealing with her and she was so helpful. I feel like I have gained a friend.

They are extremely friendly and knowledgeable and want to do everything they can to make the car buying experience an easy and respectful.

The best car buying experience i have ever had, SERIOUSLY!! Tristen Hernandez has THE BEST personality. He took great care of me and got me what I wanted at the price I wanted to pay!! And I have ALWAYS had a great experience in their service dept. with my Altima.

Gabe was awesome and the process was easy and I love my new vehicle ❤️

Very good experience. Jeremy Fowler was very informative and patient....was very pleased with my experience...was late and im sure he stayed past his shift which was awesome :)

Janice was amazing to work with and easy to talk to. She took time to understand my needs.

Good experience, nice truck. So far Im happy. If the truck lives up to expectations Ill be very happy.

Fast and efficient.

Y’all were amazing at helping me find the right vehicle for me. Buying a vehicle is stressful but the Nissan dealership was not pushy and laid out all my options. I’m very satisfied I came back to Nissan.

Awesome customer service in the parts and service department. Chris Jones and the rest went above and beyond on a weekend that I desperately needed a part for my wifes minivan. He made me look like a hero.

Trying to virtually purchase a vehicle since Thursday (3/18). Today (Saturday) and still getting the run around from the sales rep who will not give direct answers. Attempted to contact management twice with no return phone call. Very disappointed.

Have bought 3 vehicles, with them, never had any problems, great service dept. and salespeople...always helpful.

It was good. It was fast, friendly and simple.

I have always received outstanding service here. The service is great. The employees are very nice and informative. I will definitely continue getting my vehicle serviced here.

This is the 2nd time we have used Irving to buy a car. He is very professional and honest and follows up with you. Will always recommend Irving if I know of anyone looking to purchase a vehicle

Very happy and pleased with the professional service I received in purchasing my new car. The salesperson was outstanding and very knowledgeable.

I recently purchased a Nissan Rogue SL. I love, love, love my new car! Working with the sales team to find the perfect car to meet my wants/needs was great. Sales team found what we were looking for and had it on site within days, fully drive out ready. Our finance manager was full of very useful information regarding warranties and additional programs available for new vehicles. Extremely satisfied with process involved with purchase of my new SUV! Will definitely recommend Gulf Coast Nissan to friends and family ready to make that new car purchase.

I have only had one and I was extremely happy

Completed on time.