The service was amazing! Despite difficulties sourcing replacement parts, the staff kept me continually apprised of the situation and persevered until the repair was complete.
I would highly recommend A2 Phone Repair. Patrick is great at what he does. I wouldnt take a phone anywhere else.
Really helpful staff and best prices in town! Very fast service and quality work.
The staff at A2 Phone Repair were incredible! They were helpful, professional and went above and beyond to help us...then would not even take any money for their efforts. We brought a phone to A2 Phone Repair because it suddenly stopped working. They took a look at the phone and quickly figured out what was going on. They gave us specific instructions about what we should to take care of the problems (in order to fix the phone with the least out of pocket costs). My husband tried to pay them for their time and they refused. I highly recommend A2 Phone Repair.
The service was awesome. They were right on time. They said they would be done by 5PM and the phone was ready at the same time. No more than a single day hold. Also, the guys who work there are very helpful and friendly. I wasnt very sure go to do the repair as I was there for the first time. Talking to him for the first time it felt like he is a trust worthy person. I would recommend it if you have to repair. Also, they give 90 days warranty.
Hooked it up on my phone!! also did it super fast my phone is better than ever 10/10
Very nice guy, took extreme care with my device. Only took him an hour, finished product is flawless. I will definitely be using A2 Phone Repair from now on!
This family knows how to run a business they dont chase money, rather service understandably they mention what can be done to further fix devices, yet dont push or prod you to have it done. Took only 2 hours to have my phone fixed and the cost was fair
Excellent service and the repair made the phone look new.
He got my Nokia up & running quick and inexpensively. And hes a really nice guy. Ill be back the next time I drop it!
Polite, kind, honest, and professional service. LCD and battery were replaced for Google Pixel XL few weeks ago. Happy with the outcome. Brought another Google Pixel phone, Pixel 3 XL, in yesterday for well known swollen battery issue. Again, good repair service. Consistent professionalism and quality. Be aware Pixel 3 owners. There are so many reports for the swollen battery. Highly recommend A2 repair shop to others.
First they are super knowledgeable and affordable.Very friendly and efficient. Those guys are clear and honest. Making very good estimate and sticking to them.I really enjoyed my experience with the store. 5stars no questions.
Doesnt look like this company needs any more 5-star reviews, but I need to publicly thank them. I took my water-damaged, cracked iPhone 10 in thinking it was a brick and asking about data recovery. They explained how they first try to fix phones before resorting to data recovery. Guess what? It was FIXABLE! And for half the price of what Apple quoted for a replacement. Thank goodness for shops and people like this who defy Apple and get into the guts of our devices. ... P.S. I need to mention this was done same day, and if it turned out it wasnt fixable and no data could be recovered, Id only have had to pay a small fee for labor, not the full cost. P.P.S. Im considering the phone working but I should add that they told me I couldnt necessarily depend on it because water damage can surface much later. My plan is to simply back it up every day and cross my fingers.
Very professional and knowledgeable staff. I always go there whenever I have phone issues. I would highly recommend this family run shop for all the mobile related issues. Peter is extremely kind, polite and knowledgeable .Love this spot.
I recommend the best in ann arbor cell repair 👌
I had what I self diagnosed as a bulging battery on my 3 yr old Galaxy S8. After making an appointment online, I arrived and within 1 hour, I was on my way with a new battery! Peter was so kind and helpful and the repair cost was reasonable. I highly recommend this repair store!
Patrick did a good job and is nice and professional.
Absolutely wonderful place! Keep going there with all and any phone repair concerns. Patrick always takes time to look into the issue and suggest the best course of action. Many thanks!
Good quality work done fast and for very reasonable prices. I brought in a 5 year old iphone which was no longer charging and it came out working like new.I also appreciated that they are taking careful (though in no way inconvenient) COVID precautions.
Patrick was very professional and helpful. Vertu thorough in my repair. Would definitely recommend them to someone. Or go back if I needed another repair.
5 star across the board. Replacement screen was covered under 90 day warranty and I ended up having to take it back a second. Patrick was very nice and professional and gave me zero hassle. Very very nice, highly recommend, thank you Patrick.
Fast and professional, loved the shop dog too!
I took my phone to multiple local shops. A2 Phone Repair had it done in under 24 hours while their local competitors took weeks and stopped communicating with me.Service was excellent, and the location was responsibly set up for COVID-19 mitigation. They disinfected my phone going in and going out and required no contact from me. Prices were comparable to quotes I got from elsewhere with 10x the customer service.
Highly recommend. They fix your phone same day and super fast. The best part is you don’t have to wait two hours to speak to anyone. They work to give you the best and tell you what you need and your options!!!
Saw that this place had good reviews so I called this morning to get a quote and had my screen repaired in an hour. I worked with Patrick who was knowledgeable and had awesome customer service.
Definitely recommend A2 Phone Repair to get your iPhone screen fixed. They were super amazing! I checked out their website before going in and It was super easy to navigate & check out the repair cost before even stepping foot in their store. Customer service was exceptional, very friendly and I got helped right when I walked in. It took them about 45mins to an hour to fix my iPhone screen. The screen looked great and I walked away a happy customer! A *BONUS* in my opinion is that their pricing is very reasonable compared to other phone repair places!
I took my S20 Ultra here to get my screen replaced 2 days ago. So far everything is great. They are a little pricey but you get what you pay for.Update: The Zagg shield that paid to have installed on my screen has not stayed on. I have taken the phone back to the store two times for this. The first time the shop worked the screen back on the left side. The second time I was told that I would have to work with Zagg to get a replacement screen. This was all within a week of having the screen protector put on. Now Zagg is charging me shipping for the replacement screen protector that I will have to put on myself. The screen replacement was GREAT the screen protector not so much. The whole deal with the screen protector is why I am changing this from a 4 to 3 star review.
The only shop that was able to do what I was looking for at a reasonable price! If you have a broken phone screen they are able to transfer all of your personal things! It is truly reassuring to know I have a go to place incase anything goes wrong, seems like they are able to fix it all! Thank You!
Broo, this place is lit. They have really good Customer service and they fixed phone in no time at all!
Very professional service, followed and practiced all COVID -19 CDC recommendations and guidelines.Had a screen replaced on an iPhone 8, was completed within specified time frame. I will definitely use their services again and will recommend to family and friends.
Replaced screen on iPad, digitizer stopped working after 90 warranty. Nearly all other shops have lifetime warranties on OEM parts. Use a shop with a lifetime warranty like Genius phone repair, Milan Electronic Repair, etc.
Very polite and respectful very reasonable price and most importantly phone is fix fast and right!
Not only did they have the best prices of the 5 shops I called, but they were incredibly quick, professional, and helpful. Patrick went out of his way to make things right when there was a little hiccup. Cant recommend enough.
Biggie the dog is great!
I broke my Note 9 screen + LCD. I called several locations and they priced it extremely high, nearly $700. I called A2 and they said they can get the part in the next day and fix it for only less than $400. This local business priced better and gave better one-on-one service than any other phone repair store in the area. Its good to support local businesses instead of chains! I completely recommend this place; youll be sure to get a proper and great repair.
Honestly, Shannon is a great guy. Simple guy and his prices really fair. I guarantee he will beat almost everyone’s prices. Also, he has great customer service. Shannon is the type of that wants to help not screw you over. Go check him out he will work with you!
Very nice people who know what they are doing and do it for reasonable prices. They replaced the back glass on my phone. It looks new and works perfectly.
Spectacular - timely and affordable. I got in touch with Patrick through Facebook to look for an affordable temporary phone. There were many options available at the store, but Patrick offered to repair my phone for better value. Not only was my repair done on the same day, but I walked away with a free new protective screen too!
Patrick was extremely knowledgeable, very friendly and polite, honest, reliable and completed repair in the expected timeframe. Also, best price around! Hope to not need to have a phone repaired again, but if I do, Ill be back!
I brought my cracked phone in and these guys did an amazing job not only was it easy and quick but they were very flexible with everything. I would highly recommend this place if your phone is in need for repair.
Quick turnaround, reasonable pricing, excellent customer service! They fixed my cracked screen and helped walk me through a few options to help better protect it for next time. Will be back (well, hopefully not, but if needed this is the place to go!). :)
Quick and knowledgeable! Would recommend.-Update was quoted one price and then price was changed when I got to the store.
The staff were very speedy, friendly, and had multiple options for my phone screen repair. Their website was also very helpful if you need to look anything up in advance. Very impressed with my phone after the screen repair!
Highly recommend this place! They helped me out with an expedited repair and gave me a great deal! It made for a great April Fools joke I got to play on my boys. I told them the phones were too damaged and had to be thrown away. One was crying, the other was mad! 😂 All is good now! They thanked me about 💯times! So thank you A2 Repair!
Took in my Galaxy S8 plus because my phone jack had broken off in the audio port. I was told by the guy at the front that there was no possible way for them to pull it out and that if I tried any at home method I would likely cause damage to the port and to my charging port. He wanted $80 flat for a new port and to install it.Took the phone home and pulled the jack out in 1 minute with a set of tweezers. No damage, phone works perfectly fine.If you want to get nickel and dimed or straight up lied to, this is your place.
I have not picked up the phone yet, but the customer service at this shop is wonderful. They said the phone will be ready at 3:30pm today, so I will stop by and pick it up then. I am sure it will be great. I will re-post after pickup too, but seriously the customer service is top notch.
Patrick has done a few jobs for me, including a board-level repair on an iPhone 6 (which allowed us to save some data which would have otherwise been lost) and replacing worn-out buttons on an android phone (which kept the handset going another couple of years). Most shops wont do these types of repairs these days so it is nice to find a gem in these guys. IMHO, the prices are reasonable for the type of work they are doing. Well worth the trip.
Fast quality service at better price than other places I checked. The guys there are very knowledgeable and definitely knew what they were doing. Hopefully I never break my phone again,, but will definitely make the 20 minute drive to bring it here!!
Patrick repaired my wifes phone a while back. I went to him because he was so highly rated. He did not disappoint. The phone repair (cracked LG g3 screen) was meticulous, and I couldnt tell it had been repaired. He even offered a free loaner phone for my wife to use during the turn around. This place is awesome. 10/10 would recommend
They do good work, theyre knowledgeable and priced fairly.
The owner is very kind and was able to help out in a time crunch, would recomend him and biggie his puppy again!
Fye
I had my iPhone 6s glass replaced (it shattered), and A2 repair was the most reasonably priced service that I found. The technician was friendly and efficient. I am very satisfied with the repair, and will use them again if I have other issues with electronic devices.
Patrick is very helpful and knowledgeable in the phone repair industry, taught me a lot about my phone and the issues I was having. Very very kind and I only go to him for all my laptop or phone needs. Thank you and I hope more people become customers!!
Phone screen bled out. Got new phone but lost everything. Cloud failed me. Came in to get the screen repaired so I could transfer data myself. Which wouldve costed over 200. Patrick told me he could just do the data transfer for 125 instead in 2 hours. I had no idea that was a possibility. He couldve just done what I asked and charged me twice as much money but he was honest and saved me time, money, and retrieved my photos! So grateful. Will come here and recommend to everyone.
It was great service with quick response even on the phone.I got my phone back after one hour with a total new screen. I can really recommend that place .
My phone had died and the Apple store had told me it was done for so I went in with my friends old phone to get the screen repaired as a replacement. They ended up taking a look at my original phone for me and had it fixed up and better than previous in 1.5 hours. Really nice guys and they took time to call and update me during the repair process. Very fair pricing as well.
Best deal in town for screen repair, I called all the other places & checked prices for iPhone 7+ screen repair & at $100 this is by far the cheapest! They did a great job, also super quick, very polite & nice store.
I have an iPhone 6s that ended up cracking. It was fine for a while, I worked around the cracks, until the LCD screen completely went out. I couldnt use my phone at all. Apple said theyd fix it for roughly $300, which was not going to happen because Im a broke college student, but Ann Arbor Phone Repair said theyd fix it for $190, and thats exactly what they did. The phone is in perfect condition now. I highly recommend this place to any and all of those who have broken phones or phones that just arent working right. They were very kind and patient with me, even when I expressed that I had thought the place was going to be shady.I am very content with not only the fix of my phone, but the price I paid for it. They saved me $110 that I didnt have. They arent the sort of people who will let you leave unhappy, either. They really take every clients concerns to heart and work things out as quickly and efficiently as possible. Support your local businesses, folks. They may surprise you.Thank you to the kind gentlemen who helped me get my phone back up and working. :)
Friendly, Fair, and Fast! I am so happy I took my phone here for repairs. They finished ahead of schedule and I learned they can fix other electronics too!
I have a dinosaur flip phone that has photos on it I want to keep - I was at A2 Tepair with Shannon this morning who tried every which way to transfer my photos to a flash drive but without a particular cord he was unable to do it - and he has that cord at home - he was so sweet - I’ll return Monday and he’ll bring in the cord and hopefully be able to transfer the photos - then I can donate the phone to a womens’ shelter - Shannon was a real pleasure to work with - friendly, knowledgeable, and helpful- they do a variety of fixes on cell phones - if anything goes wrong with my iPhone 6 I’ll be sure to bring it here
Awesome service with great prices. My s8+ just stopped charging last week. I called att to see what it would cost, under insurance to get it fixed. 475 was what I was quoted. A2 fixed the issue with less then 24 hour down time and under 200 bucks no less. Id recommend them to all for all your cell phone issues.
These guys are outstanding! My phone stopped working the day before Thanksgiving. I needed my phone to get transportation and catch my flight that day. They were able to assist me on the spot and fixed my phone so that it was working perfectly. Great service and great people!
Came in expecting a quality phone repair after reading all of the good reviews. When I got there, the guy working the front desk was rude but that is besides the point. They repaired my phone LED and screen and once I got home and started using it, I noticed the display was slower than a real iPhone display. I also noticed small air bubbles in the screen that I did not think much of at the time but over the course of a week they have grown in size. Today, I went on my phone and the crack got even bigger just from my thumb pressing on the screen! Very low quality stuff they are using. I sent them a message on their website today about getting a refund or a new repair with a new warranty and they ended the chat! I will be following this further. My recommendation is that you pay the extra 20 or 30 dollars and get this done by Apple instead of these guys. I am sure they write their own reviews because both the customer service and the quality of the phone repair were not acceptable. Would give 0 stars if possible.
I highly recommend A2 Phone Repair. They were quick to engage in a chat on a holiday Sunday so that I could gain repair of my cell phone. They were extremely helpful, reasonably priced and quick to repair my phone. Outstanding service. Keep up the good work.
Exceptional Customer Service and Reasonable Prices! Three phones brought in for repair- three screens and one with water damage- all repaired same day. Uses OEM replacement parts that come with a great warranty. Tony treats customers with care, is highly professional, has great follow-up.
Remarkable service. Went out of his way to repair my daughters phone in a timely manner for my schedule and I would strongly suggest their service to anyone.
After a visit to the Apple Store, where I was told I could only replace my phone (for well north of $300), I brought my iPhone into AA Phone Repair for same day service of my cracked screen. Within the hour, and for $10 cheaper than what I was quoted at the Apple Store ($129), I walked out a very pleased customer. Fast, courteous, and under budget. Everything one could ask for! Highly recommend!
Absolutely amazing customer service. Would recommend this place to anyone in need of phone repairs or a new phone.
Fast service, quick email response to arrange a service appointment. Replaced my Google Pixel 1 battery for a reasonable price, saving me from having to buy a new phone. Friendly owner and clean store.
Patrick had my COMPLETELY busted iphone back to perfect condition in just under an hour. If you need a quick fix for a great place, definitely come to A2!
A2 Phone Repair replaced the shattered glass on my iPhone 5s in less than an hour (as a walk-in customer) and it looks great! They even gave attention to my front facing camera which had been blurry for a year before I shattered the screen. They had great customer service and were knowledgeable and trustworthy, I would definitely recommend them.
Very helpful. did a thorough check of my out of warranty phone - spent close to an hour with it and didnt charge me for that time. this is a very local business to support.
Messaged business and received a quick reply. Asked about repairing my Samsung S9. Business doesnt repair them but referred me to another business. A+++
After being told by another local repair shop that they dont replace Samsung displays because its just more cost effective to buy a new phone, A2 Phone Repair took my phone at 11a on a Saturday and returned it to me good as new by 3p the same day at a fraction of the cost of a new phone. I cannot recommend them enough.
Just had a power button replaced on a Samsung S4. Great experience!!!! Very knowledgeable!!!! I was a walk in customer and the repair was completed in less then 45 minutes while I waited. Excellent customer service!!!! Answered all my questions. Would recommend to all!!
Great service, great pricing. I dropped my phone into a salt water pool, it wouldnt turn on, the Internet and Apple Store said things were hopeless. A2 repair was very helpful and clear about the chance of recovery. The price to check out the phone was very reasonable and the higher recovery price was charged only if they could recover data. Patrick took the time to explain how they would try to recover data and he regularly updated us with the progress. In the end they succeeded when it seemed hopeless! The price was very reasonable and they recovered all my data!
Here is thethe gr place to repair your phone. My phone is ASUS ROG gaming phone, little bit unique phone. My screen was out and Peter did everything for me. Very quick response every time, always kind, and honestly, cheaper than other stores. If my phone broke again, I will be here again.
My phone was completely dead and wouldnt charge. I never thought I would get back my contacts or photos, but the guys there worked at it and got it up and running again. Will definitely be coming back in the future
On the phone they gave me one price and at checkout they totally gave me another price. Do not recommend at all!!!!
Good prices, fast, and good work!Walked in and got the phone back in 40 mins. We also got the tempered glass screen protector put on for an additional $20.
Very cheap, good service. Would recommend friends. Tony fixed my screen in an hour and then alerted me to a battery problem. Went a week later and he fixed that too. Great service.
Excellent customer service, phone was repaired perfect and quickly. This will be the only place I go for phone repairs from now on! Highly recommend !
Great!! Very nice, fixed my phone after another repair shop damaged it, and theyre very fair with their pricing!
I was in and out with my phone within an hour, without much of a call ahead, so this is definitely place that delivers on its promises of a speedy repair. The price is comparable if not cheaper than other repair shops in the area and I was also pleasantly surprised by the employees willingness to work with a mistake I had made when reporting the make of the phone in question.
Great company! Was able to bring in my Great Dane when picking up my repair and Patrick & Tony loved him. Oh and my phone is back to perfect. Thanks guys!
Awesome service!
Highly recommend A2 repair. Great pricing with quality service. Thank you Patrick.
After connecting with Patrick via the very handy instant message widget that pops up if you spend a minute or so at the A2 Phone Repair homepage, he offered a great price and directed me to see Eddie at the store.Eddie provided exceptional customer service: professional, friendly, competent, and did a quick turn around with same day service. Moreover, after getting delayed with helping a neighbor, Eddie called me twice, stayed a bit after closing thinking I might show up to pick up my phone. He even offered to return to the store if I really needed the phone. And he lives 30 minutes away.And when I picked up the phone this morning, his graciousness and competence really shined. Very thorough in describing what happened to the phone, the parts replaced, why one of the malfunctions, happened, etc.One of the best customer service experiences I have ever had and highly recommend their services.Wishing Eddie and his colleagues continued success!
I had a great experience with A2 Repair. Staff was extremely helpful and knowledgeable. They fixed my broken phone within two hours and and were reasonably priced. I would highly recommend this place.
Fantastic service, friendly people, and very fast! I am very happy with the price and speediness of the glass screen repair on my phone. Thank you!!
My Nexus 6P would not turn on due to a broken power button. It was repaired in an hour and is good as new. Very quick and friendly service.
The screen on my Nexus 5X was broken and I initially wanted to send it to LG. This would have taken about 10 days and LG was unwilling to provide an estimate.Through Googling I found the Ann Arbor Phone Repair. I sent an email and got a response the next morning with a (very fair) price and a time estimate for how long it would take to order the screen. It only took half the time estimated and the repair was accomplished in 2 hours.Very highly recommended.
They were very fast and efficient! Took less than an hour and my screen looks very clear! Will definitely recommend to a friend 😌.
The owner has been amazing on more than one occasion and this is the ONLY place I will turn to for cell phone needs here in Michigan.
Reasonably priced and done when promised. Very friendly. Trust all these positive reviews. Its why I went there and why Im following suit with another great review.
Very polite and professional. got the job done fast!
Very friendly, honest, and quick. Took only a day to repair my iPhone 7. Prices are fair as well. Highly recommend.
Best service in the area hands down! Cracked Android screen was replaced and part was defective. They went above & beyond to get it right. Absolutely stellar work. Going back for a 2nd time now. Fast turnaround times, good pricing, excellent communication and very technically knowledgeable.
Great shop. They replaced a charging port on my surface tablet...called as soon as it was done - works perfectly. Even more impressive was later in the day when I went back in because my tablet would no longer let me onto google....45 minutes later and many ridiculous phone calls to my parents who were the original owner of the tablet and thus the administrators they figured out the problem was a date time issue and showed an extraordinary amount of patience while we figured out how to get in even though the passwords had long been changed. SUPER place!