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Verizon Authorized Retailer – Victra
5 Bill Robison Pkwy, Anniston, AL 36206, United States
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Verizon Authorized Retailer – Victra

Comments
Sh
Review №1

I wasn’t sure what to expect since the pandemic is still ongoing. I had left my mask in the car but they had a mask readily available for me to use and attended to me very quickly. The product that I needed was not available but they quickly offered an alternative plan that met my needs. I was very well satisfied with the service and efficiency of the staff. I recommend them anytime.

Ri
Review №2

Excellent customer service got my plan without any headaches. Awesome.

Mi
Review №3

Lauren was so helpful and sweet and patient because I had a lot of questions and she helped me with every one and a couple of things I needed took a while but she was so sweet and patient and if she didn’t know the answers she found them for me. My experience with The Verizon store in Lenlock was a great one! Thanks Lauren!

Sh
Review №4

Lauren was very professional and eager to help me. She was very knowledgeable. She was so sweet and made me feel welcome.

Sa
Review №5

I was really surprised at how easy it was purchasing and activating my Version Samsung phone and also at how friendly Lauren, at the desk was. I recommend Version over all other retailers.

Li
Review №6

Im i probably got on Kaleb nerves but he was so patient with me and I really appreciated that❤

St
Review №7

Caleb was very helpful. I needed a case and screen protector for my phone. I had a specific request, where the store didnt carry it, and Caleb did a complete search for availability.

An
Review №8

Great Verizon store !Josh was a very good salesperson !Will definitely go back

Fr
Review №9

Lauren and Caleb were very friendly and knowledgeable. 10/10 would recommend

We
Review №10

The young lady was so pleasant, and knowledgeable .

Ab
Review №11

The new manager Sebastian was incredibly friendly!Met me at the door with a smile! Helped me figure out exactly what phone and plan I needed! I think he’s exactly what this stores needs to turn it around!I will be back for more 😉

Ru
Review №12

Very helpful in helping me to switch carriers and helping me decide on the best phone for my needs. Very knowledgeable and professional.

Mi
Review №13

Sebastian is amazing. Had a great experience with him. I rate him a 12/10.

Ar
Review №14

Lauren fix all the problems I was having with my phone and there were quite a few. It didnt take long because she knew what she was doing

We
Review №15

Great service by Caleb in store at the Lenlock Verizon

Ri
Review №16

I was very pleased with the support I received from this store. Dakota was really knowledgeable on the products he was selling. I was very pleased with the staff in the store. I just cannot say enough positive things about Dakota and the staff.

Ma
Review №17

Jayson is AWESOME!! I didnt know what phone I wanted and he showed me several different options and got me the phone that best suited my needs. If you are wanting a new phone but dont know which one to get go see Jayson at Verizon in Lenlock.

ju
Review №18

The sales association I dealt with did not know what he was selling me. I didnt even get out of the parking lot before I went back and asked for a refund.

Jo
Review №19

One employee in the store during lunch hours chit-chatting with an old woman about phone colors with 3 people waiting in line. Needed answers about a problem with my bill but couldnt wait the hour it was gonna take. I feel very valued as a Verizon customer for wasting my lunch break. Thanks.

Sh
Review №20

Unable to transfer my data to new phone

Ra
Review №21

If you need help with your verizon phone, see Jason, he is a wonder with cell phones

De
Review №22

Great place, willing to help anyway they can

Ro
Review №23

Too damn expensive for a cell phone company go see MetroPCS or T-Mobile

Do
Review №24

👍

ja
Review №25

Great customer service!!!

Fr
Review №26

Love the service but the prices... Youd think theres gold in these phones!

Ki
Review №27

They are a fun store. Very knowledgeable!!

Ca
Review №28

Very nice and very helpful

Ro
Review №29

Theyll rip you off quick

ti
Review №30

These guys rock. They do everything they can to get your stuff off your old phone to your new one

co
Review №31

Great customer service.

JE
Review №32

Great people and service.

St
Review №33

They suck .....they will lie to you to get your money.I was lied to.misinformed so please dont go there

gi
Review №34

Great service

As
Review №35

They need more Employees

Da
Review №36

Go see Jayson.

Pe
Review №37

Good deals

Ra
Review №38

Love it

Information
11 Photos
38 Comments
4.4 Rating
  • Address:5 Bill Robison Pkwy, Anniston, AL 36206, United States
  • Site:https://victra.com/?y_source=1_MjcyNzA1OC03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D
  • Phone:+1 256-676-3154
Categories
  • Cell phone store
  • Internet service provider
  • Telecommunications service provider
Working hours
  • Monday:12–5PM
  • Tuesday:11AM–7PM
  • Wednesday:11AM–7PM
  • Thursday:11AM–7PM
  • Friday:Closed
  • Saturday:9AM–7PM
  • Sunday:10AM–5PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Delivery:No
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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