Very helpful. Spent a lot of time explaining options. Name was Tim.
Website said open at 9:00am, a temporary sign said open at 10:00 amIt DID NOT OPEN AT 9!!THIS IS UNACCEPTABLE!Time to get the website correct.Now we have to drive back at 10:00.😝
Doesn’t answer phone and when the lady finally answered put me on hold then hung up just wanted to see if actually open
I had to find a US Cellular store to reset a work phone. After waiting about a half hour the associate who finished with the people ahead of us just walked off the floor. I understand employees get breaks but when you have had people waiting you help them. Terrible service!
I called to ask a couple questions about an acct, and the lady on the phone told me she was busy. How do you not have the time to care for your customers.
Raymond is always a pleasure to work with. He has helped with multiple accounts and is very knowledgeable and friendly. Thank you for the follow up.
Went in there this morning and was assisted by Marco. Very friendly and answered all my questions. Loving my new GalaxyNote9! Thanks for the recommendation Marco!
Someone from this store has started texting me trying to get me to upgrade to a new phone. I had a bad experience when I initially visited them years ago and have never returned. Needless to say, texting me promotional junk will not get me to come back.
Wonderful experience! People are great and very helpful. They have everything I need and more!
Bob was very friendly! Took time to show me what this smartphone could actually do, have had it smart phones for 8 years and never knew most of this. Ultracom customer for life!
Very great customer service, made for a very easy upgrade in phone
Great staff! Very helpful! My go to for wireless everything!
Representatives lie was not happy with my last visit at the Nortland location lost a customer that has a business with 10 lines. Going back to just using US Cellular sites not ultracom affiliates.
US Cellular and cell phone service is very good, very helpful and friendly
Best Service around hands down!
Friendly Staff great service
Good place to go
Great!
Good service
Good service
Top notch US Cellular
Not open at 9am, try 10am