Found the cause of an oil leak that was just repaired somewhere else. I will be going back for all my repairs. Also installed new led headlights, top notch!
Very polite and knowledgeable I have two Harleys and they will be going there from now on great job
They have always done a great job on everything that I had work on, the prices are fair and they work on older and custom bikes that the dealership wont touch, Roy the owner is the nices guy youll ever meet. I would highly recommend taking anything to them.
Very disappointing when you drive an hour to the business that says open till noon on Saturdays and theyre shutting off lights as you pull in the parking lot at 11:35. So instead of riding tomorrow the bike will sit for the entire weekend.
They said they could install my tires for me and to drop off my motorcycle in the evening on Friday. The person told me he would be working until 7pm and he will be there. When I arrived at 5:45pm, no one was there and they did not respond to my phone call or email. I will not be getting any work done by them in the future! Very disappointed!
Writing this review as of 8/26/2020. I ordered a couple of items from this shop through eBay. I sent four messages to them, but they NEVER replied. The items never shipped, so I am requesting a refund through eBay. I left a negative review on eBay and the shop called me a liar. Totally unacceptable and very unprofessional. DO NOT DO BUSINESS WITH THIS SHOP!!I have included pictures showing items were never shipped.
These guys really do great work!
Prompt service, knowledgeable
Extremely helpful! Great service! Always willing to go the extra mile to make sure you understand your machine. They tell it like it is.
Great, mechanics are excellent and freindly
Service guy is rude and pushy!
Best people I have ever worked with. Took a bad situation and made me feel like I have always been a customer. Great work at a fair price.
Man these guys are always helpful and pricing reasonable!
Went to drop off my brothers bike for the winter. They store them and work on them over the winter. Very clean and alot of neat bike supplies. I believe they sell them as well. Staff has alot of knowledge too.
Are they open at the new location yet??
Great place for your motorcycle needs. Or if you have a question they do not give you the old run around, just straight facts. Will also give you a honest opinion, not just to get you to spend money but to keep you loving your ride.
Really helpful and i will be buying things from them again.
Good people with GREAT service and pricing! This is where I always take my Harley when I need any parts or service. They are always happy to talk with me and explain everything so I understand. I will continue to to use Mid-American Cycles and recommend them to all my friends.
Great performance shop! All the goodies in one local place! Had my bike done faster than expected, and delivered it to my place (1.15 Hrs away). A bit of a drive for me, but will be back...
Roy is a nice guy..gets whatever your looking for
I would recommend this cycle shop to anyone. Had heads up on this store from a coworker. You wont be disappointed. Friendly, clean, and treated with respect.
Never answered left a message and never received a call back...
Its great place to get motorcycles work done. The staff are biker friendly
Its really nice to deal with people that stand behind there work and most of all there WORD !!! Thats really hard to find in this day and age. I would recommend them to anyone. Thanks for everything and ride safe !!
Bought a bike from a private party and they misrepresented the work that had been done.The guys from Mid - American rebuilt my engine and would never take my bike anywhere else.
I was looking at J&P, Revzilla and several other on line suppliers. I had a co worker mention that I should check these guys out. They beat the on-line prices on the parts I was shopping! I also ended up buying a 23 wheel, tire and roor package from them. They installed and treated me like I was more than a number walking in the door. Great Job, I will be a long time cuctomer!
Make sure Roy transcribes his notes to the work order. That said, professional service and knowledgeable staff. :-)
Best Harley shop in the fox valley
Highly recommend for V twin service, friendly, knowledgeable staff.
Did front & Rear tires on my Ultra Classic. Both tires, brake pads, installed for $150 less than the local Franchised dealer! And I got a $90.00 rebated from Dunlop to boot!!!!!
Great guys that do great work
Great staff. Real pros.
Helped me out when I was in a pinch! I will go back!