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AAA - Automobile Club of Southern California
420 E Huntington Dr, Arcadia, CA 91006, United States
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AAA - Automobile Club of Southern California
Comments
Ga
Review №1

Got my car registration done in 15 minutes! Excellent service.

Jo
Review №2

Love the aaa services they offer. And all the girls are super hot and friendly so thats a plus

Wa
Review №3

Easy and fast. The Employees were very attentive, kind, and all around AWESOME. Never had a bad experience when ever I go there to take care of my vehicles. 1 day I plan to travel through them.

Be
Review №4

Absolutely the best customer service. AAA has never disappointed me and this visit just made me see why a membership is worth every penny.Had to have some papers notarized and the young lady who helped us went above and beyond in making sure our needs were meet.Even though with my membership I receive free notary my wife is not on my membership so she would actually be charged. The representative added my wife to my membership using a promotion and the notary was free. As well my wife is on my membership free for 6 months.Great service!!

Ra
Review №5

My favorite place for travel discounts, services and always a happy and helpful staff. Great a t maps, too!

Re
Review №6

Easy and fast. No problem with them understanding what was needed and all was taken care of without delay. They were nice and pleasant.

Ja
Review №7

I was in & out within 10mins. Love my membership with AAA

Ro
Review №8

Great services but.. They dont take Debit cards... Had to come back twice.. 😞

Br
Review №9

Ok.Whats going on with yall, AAA?Went in to handle some DMV stuff, check in was just fine....however....I sat and watched seven of your employees just yapping and gossiping loudly....and....not helping waiting people.Four back in the DMV section, just hanging out and chatting...even leaning on counters.Three at the front, chatting, gossipping, even overheard talking about other co-workers.Now, normally I dont care. Be relaxed, be chatty at work....its fine.But were still in a pandemic, and people dont want to be inside and building with people any longer than they have to.15 plus minutes....just watching them talk, helping NO ONE.If its break time, maybe they should take their breaks away from the members, and maybe if they arent, they should be working.Also, the masks go OVER THE WHOLE NOSE, not under it.

Ma
Review №10

Greeted by Kimberly and shes friendly, cheerful and helpful. My experience at this Arcadia location went very quickly thanks to all the cheerful group. 👍

Wa
Review №11

Very helpful and polite. Much appreciated

Di
Review №12

I called B4 I went, was getting my registration done I just got triple A for the first time she knew that and I asked what form of payment they accepted and she said cash, check,debit and credit card... BUT didnt tell me its a $5 extra charge to use your credit or debit card!

Ra
Review №13

Professional, helpful, patient, friendly... Even when it gets busy. I dont utilize any other office unless ABSOLUTELY necessary! Lol. Staff gets it done!

de
Review №14

I am a long time member and went in with several questions regarding needs. Got great help on all of them with help that was friendly and very appropriate.

Jo
Review №15

They are pirates! Beware fully before you go!

Sa
Review №16

Amazing service, helping register my car!! 10+

Aa
Review №17

This place is Awesome! Im in for a few minutes then Im out every time!!! Its amazing! 👍💯

Gr
Review №18

Awesome service! Fast and cordial 😊

An
Review №19

Love AAA all services they offer all quotes are true quotes no hidden fees love that also great customer service for Roadside service and Insurance

ca
Review №20

Insurance, DMV and Travel Representatives are always friendly, informative and professional. Great service ! They try hard to assist you.

Ch
Review №21

Easy, quick convenient service... will be doing all of my DMV tasks with them in the future

Sh
Review №22

Reps were kind and very helpful. Im going back to look at switching.

Ly
Review №23

This is the easiest place for outstanding customer service

Ke
Review №24

Screw the DMV, just come here... oh, and maps too!

Wi
Review №25

Very friendly staff. Love coming here instead of the long lines at DMV.

Gr
Review №26

Super friendly, very helpful and most importantly I was in and out in NO TIME!

Jo
Review №27

Great service. Hope this place stays for ever.Freak service, no wait DMV services.Join the club today, youll be glad you did.

Su
Review №28

About 10 people in line, well organized. If you have your paperwork in order then its pretty fast.

Ca
Review №29

Fast and friendly staff. In and out within minutes.

Jo
Review №30

The visit to. This business it was. Fantastic this morning tks

Jo
Review №31

The AAA has been a great service. Although I dont think (unrelated) the towing services are what they used to be. Ive tried (and they failed) to tow my car. Long story, good services, but that ends when it comes to contract services.

Br
Review №32

Good Job folks ..Your customers love the way youve continued to give great service under unusual circumstances.

Er
Review №33

Great AAA location, everyone was very polite and friendly.

M.
Review №34

Nice friendly, efficient place. Open during Covid-19 crisis observing CDC guidelines. Members can get get their car registration renewal done here...but bring cash or check (credit/debit/ATM cards not accepted). Plenty of disabled parking and accessible.

Na
Review №35

Line wasnt bad, and it felt very covid-safe in there. The person who helped me was so so patient and helpful. Thank you!

Mi
Review №36

Always a good experience at the one in arcadia on huntingron drive

Na
Review №37

Excellent customer service and great health & safety practices. Attendants were all very helpful. Thank you for your knowledgeable and kind assistance. Your welcoming and professional demeanors are appreciated.

La
Review №38

Love the convenience and efficiently.For this visit, DMV license plate renewal stickers, was glad I went to AAA. DMV is backed up due to Covid19. My license would have been expired before being processed. SO GLAD AAA is there.

An
Review №39

Helped me with all my needs in one phone call. Thank you!!!

Da
Review №40

Always friendly no whats virus everything is perfect and handling all the people that come very clean maintaining the distance between each great safe when I went there

Pa
Review №41

They are very Covid 19 safe, actually cleaning, wiping all surfaces, including pens between each customer.I also received fast DMV services!Great Job AAA Monrovia

An
Review №42

Just doing a quick change on my policy

Pa
Review №43

Great service and very knowledgeable

Ar
Review №44

They forse to get membership.and when you ask for manager they are not available .Good luck with this location

Su
Review №45

I had a good experience. Everyone was wearing there mask and they let person at a time. It was real fast getting in and out.

Be
Review №46

Helpful staff Marilou and social distancing were observed. Fast processing !!

mi
Review №47

Excellent service! Very kind qualified responsive and compassionate gentleman came out to examine our RV (trailer) Thank you Henry Chavez!

An
Review №48

Hate this place the asian Manager lady unhelpful. This AAA location is only good for renewing your membership and Traveling packages. NOT DMV material. IF YOU WANT DMV Things to be done right go to the DMV

fr
Review №49

Quick & easy & courteous service by Maureen at AAA in Monrovia, CA

Ma
Review №50

Best service! I was in and out and they accommodated my special needs.

An
Review №51

The nice young lady was very accommodating. I didnt have to get out of my car and she assisted my friend with my DMV needs. All businesses should operate this way. Good job, AAA SoCal!

Cr
Review №52

Great insurance, great service

Ro
Review №53

I does. OT count with all services needed by its membership just having a limited towing and gas service is not enough to pay for a membership it needs to do more for its paying members

Na
Review №54

They are very organized with separating the customers. I came in to pay for my car registration. It went very smoothly.

Ro
Review №55

My place to handle my DMV paper work very professional

Lu
Review №56

Great layout... Line outside...only let people in when a person available.Great way to work...

An
Review №57

All went Good!!!

Bo
Review №58

Very disappointed today with the service. Been going there for a long time. Never had a issue until today. Get there 15 minutes before they close. to get my sticker for registration and they said come back tomorrow. It takes less then a minute.🤦🏽‍♂️ I have timed the process’s many times. I guess its Friday and it’s more important then customer service I guess.

al
Review №59

I always have good experience at this place, very helpful people, this is way better than the actual DMV. paying the AAA membership is worth it.

Th
Review №60

This was my first trip to the Auto Club for their travel agent services. The experience was excellent. If you need the services of a good travel agent I highly recommend their services. They are very friendly and knowledgeable. I had several different options I needed information about and she was most accommodating. I requested information on train trips, river cruises, and ocean cruises. I will be using their services again. Parking is in the large lot in front of their building and is free.

Os
Review №61

The Arcadia branch is one of the best, beats DMV by far, I encourage others to join AAA just to save time

Kl
Review №62

Everyone is very nice and helpful here

Jo
Review №63

Went there to renew DMV registration. Staff were very courteous. Quick and prompt service. Was in and out in less than 10minutes. (Arcadia Branch)

Ba
Review №64

Thank you for helping me!! Happy holidays

La
Review №65

Great customer service

Ki
Review №66

Way more convenient then the dmv that is forsure! Quick tip if you are doing anything DMV related it is CASH/CHECK ONLY! All of the other services are fair no real complaints.

Da
Review №67

Food was overall great. I had TriTip rib combo. The side was the twice baked potato and it was so-so. It needed green onion or bacon or something extra. Onion rings were hard to eat. But tasted very good.Service was perfect.

Me
Review №68

They are doing very well despite this crazy covid restriction stuff. I got to go in and basically I got two things done and it was a seamless experience it was great

To
Review №69

Simply amazing!!! I am overjoyed with the service we received from the entire staff at AAA. Guidnia S was friendly, extremely knowledgeable and a pleasure to do business with. I have been to two registration services and called 2 more with zero results. Ive been to the dmv website where it says no appointments available. I even went to to dmv office and was told they will not take walk ins?? So even though we were not AAA members they were friendly and helpful. After they told me they could help us with our registration issue. We were happy to become a member so they could complete our registration. Thank you again AAA we really appreciate your help and are happy to join your membership.

Ol
Review №70

Very helpful team! Im always in and out of there very quickly. I recently switched to their auto insurance because they really took the time to try and get me the best deal with full coverage!

Sp
Review №71

Felt very safe from Covid19 and they were all very pleasant and quick service. I would recommend them to everyone and not just for your vehicle I was there to have something notarized and if your a member it is less money than all notary places.

Cy
Review №72

We waited only 5-10imutes. I sold my truck and wanted to transfer the title. The woman behind the counter was professional and timely. The buyer received his new registration and new plates on the spot. Very smooth and quick transaction.

El
Review №73

Fast friendly staff and better than going to the DMV💯 to renew tags 2021. Arcadia AAA 👍

Bi
Review №74

Great service 👏

sk
Review №75

Good insurance company with competitive rates and exceptional service. They also offer a great drivers ed service for kids. Our son just completed it, and passed his driving test with flying colors. Don is the instructor he had, and he was simply fantastic. In a few months, my daughter will get her permit, and we will happily have Don teach her driving skills and safety.

St
Review №76

There was a line during my visit but it moved very fast.

Ra
Review №77

A F-150 service truck tried to fight me.. Not professional.. He didnt know im a member. And nothing has been done not even a call back. 👎

He
Review №78

Great staff. Accommodating inspite of the circumstances

Ch
Review №79

In and out in no time

HE
Review №80

I tried to add a vehicle to my car insurance policy and they could not help me. They said my car was TOO NEW.....I waited for 3 days and still nothing. I called another AAA location and got my new car insurance by the next morning. This location needs to retain its staff, Im staying with AAA but Im never coming to this location again.

Ma
Review №81

Renewed mt car registration and i was In and out in 15 minutes!

Ho
Review №82

Competitive rates on insurance products with great customer services.

Pa
Review №83

Fast service

Ch
Review №84

Very efficient service and they are following all the safety measures for Covid-19.

Ai
Review №85

Used DMV services during covid. Organize and not tine consuming

ar
Review №86

Had to switch the title of my car and get a new sticker. DMV stuff. Literally took less than 20 minutes from check in to the final payment! What a time saver!

ro
Review №87

Helpful to have

Jo
Review №88

The best AAA ever! My husband and I walked in with complete grief because the line was almost out the door. We planned on being there for a long period of time. We were COMPLETELY wrong. We checked in and completed everything we needed in 15 minutes. From the time we walked in the door everyone was so sweet. My questions were answered entirely. The agent listened to my husband and I. The cashier was an angel. I will be coming to this auto club.

Mi
Review №89

Better than the DMV. Cash or check only for DMV transactions.

Ro
Review №90

Fast service and polite

Az
Review №91

Their services are awesome. I have used them for title transfer, insurance.

La
Review №92

Always in and out. Hardly ever a long wait. Nice people. Take care of all my DMV issues there

Ma
Review №93

Place is clean, friendly staff, and great customer service

Ma
Review №94

AAA has the best knowledgeable customer service anywhere. They are very helpful with all your needs.

Br
Review №95

Cant say enough about them. Had them for 16 years now and nothing but great service

Iv
Review №96

Fast and Efficient

Ro
Review №97

Really professional and clean atmosphere

ka
Review №98

Yes I drove a friend to get the tags for the vehicle that they own

Si
Review №99

Friendly and well organized

Jo
Review №100

Very nice people

Information
19 Photos
100 Comments
4.5 Rating
  • Address:420 E Huntington Dr, Arcadia, CA 91006, United States
  • Site:http://aaa.com/
  • Phone:+1 626-445-5441
Categories
  • Auto repair shop
  • Auto insurance agency
  • Motorcycle insurance agency
  • Towing service
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:10AM–2PM
  • Sunday:Closed
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