My fiancé needed to get a interlock device installed in my car. We called the national service line and they referred us here which was great because it’s just a couple of miles away. We made the appt for 8:30 and we’re told it was 8:30-9am appt, which I took to mean it would be done in 30 minutes (I guess I misunderstood) so I came in this morning at 8:30 and was told it would take all day… I had another appt in the afternoon and explained this to Samy, who got agitated and told me he had 3 other devices to install before mine. I asked if it would make more sense for me to have a later appt time if he wasn’t going to get to mine until later in the day. He said no he had 25 vehicles to service and needed them all there to be in line (it feels pretty inefficient for everyone involved) I explained how frustrating it was that I wasn’t told this timeline up front and he put my keys down and told me to take my business elsewhere. I asked him to please not be rude and explained that I’m frazzled by this whole situation and eventually he agreed to service my car but I left in tears, shaking. Decided to go back and get my car and do business elsewhere, I’m sure I wasn’t the most polite I could have been, but I don’t think it warranted being brought to tears.
Honest, fast, and reliable service. Highly recommend.
The mechanics are knowledgeable and honest. They did a great job on the car and I highly recommend them.
Came by on my lunch break for a consult about squeaky brakes and some clips that had come loose on the bumper.Agreed to come by the next morning. Got a call with an update that my rotors will need work but the brakes are still good. They addressed the clips. They did not push me to pay for new rotors. I really appreciate the integrity of this business.Final charge? Zero. Service and care. I will continue to trust them with my vehicles and recommend them highly.Ive continued to bring both my vehicles here to Sammy and Robert for all of my auto needs and recommended my friends to bring their cars here as well.Support Local Businesses!
Highly recommend Sami and everyone who works here extremely trustworthy with everything they do and if they don’t do it they even have honest recommendations of other places that will be able to accommodate your needs. Trust me once you have work done here and meet everyone you’ll be recommending this place to your family friends and even posting it online like me. Enjoy
Amazing service and team here. My entire family has taken cars here for over 15 years now. The staff and owner, Samy, are fantastic. Its always hard to find a good mechanic and trust what theyre telling you. These guys have always been not only the best price but also incredibly helpful and honest and go above and beyond for their clients. I live in Long Beach now but will forever find a reason to drive to Arcadia to bring my cars here. Cant recommend them enough!
I was having troubles with my check engine light going off and on and because of the virus I took it to a local shop . I was told by them my car was dying and I should replace the engine $ 2500.00. I decided to go back to Arcadia Service Center because they have always been so honest in the past . They changed the spark plugs and a coil and my car has been running beautifully since . I will never trust anyone else with my car now . Thank you guys for the honesty .
Had to bring my car in for a photo inspection the day it was due they took care of me right away and had me out in minutes. Will definitely come back for any needs I have going forward. Fast friendly environment!
Great people, honest and they do great work
Great guys!
The absolute best service center anyone could ask for! They are honest and always willing to help in a pinch! I would never go anywhere else!
We have been using Arcadia Service Center for more than 20 years and have always found them honest, competent and very helpful. I highly recommend them to anyone. Sammy and the people he has working for him are good people.
They were super informative and I was able to pick up my car the same day I had brought it! Thanks guys!
Sammy is the best mechanic in the area. Super nice guy and really really honest. His crew is extremely knowledgeable and have tons of experience. They also work hard and are very fast! If you are looking for a dependable and reliable mechanic, do yourself a favor and go see Sammy at Arcadia Service Center.
These mechanics are super friendly and very honest. Reasonable prices and work done right the first time. Highly recommend to anyone who needs work done on there car.
Honest people with great auto repair skills here! If they dont have your part they will order it for you. Sammy, the owner, is a great guy!
Steve is the man. Honest, always warm and friendly, 99% of the time he will answer the phone personally. I owe Steve for a favor he did for me as my car was in a bind. These guys are not your typical overselling you on things you do not need. They run a straight up business. Highly highly recommended.
This is a place you can trust. They are knowledgeable, conscientious and honest. They have taken care of me for a number of years and have always been great. I highly recommend Arcadia Service Center. My family uses their service also.
Great and honest service. Best place to take care of any automotive needs.
My family and I have been taking our cars to samy for over 20 years and would never entertain the idea of going anywhere else. They are honest, trustworthy and do great work. If you’re looking for a reliable place this is the only place to look
Very honest and friendly to work with.
I have been going to this place for the last 10 years and they are honest and reliable. I just witnessed the owner Samy tell a customer that it would be best for him to take their car to the dealership because it was still under warranty. That is why I send all my friends to this place!
Truly a gem! An honest mechanic, fair pricing, and great service. Couldnt ask for more. Highly recommend this shop.
Very honest service. They go out of their way to make sure their customers feel taken care of.
Always good to work with in fixing the cars of my life. Very nice people, honest and direct.
Awesome service and work done on my ford truck 😁
Honest, knowledgeable and as professional as you can hope for. I’ve been using them for years for my business and personal vehicles.
Samy and his team are honest, they do great work, and they are affordable. Cant ask for more!
Friendly, Knowledgeable, the dont gouge you if you have an unexpected issue arise.
Great bunch of guys, knowledgeable and helpful
Sammy has great customer service
Thank you Steve!
Honest and fast