Ben and Shane were wonderful. It was a very stress free experience. I contacted them about the car I wanted and by the end of the day, the deal was worked out. They delivered my car to my house the next day. I never felt pressured in any way. It was the best car buying experience that I’ve had. I highly recommend them!!
Buying a car at Southwest was absolutely the smoothest and easiest process ever. Brock was our salesman and he was friendly and knowledgeable on the car we were looking at. Ben was also fantastic and got us a great interest and monthly rate on my new car. There was no haggling like I experienced at the three other dealerships I went to that day. These guys even moved my car seat from my old car to the new one. I couldn’t have been more pleased with my experience!
Ron Courteaux is the best! There are no high pressure sales tactics. He is very straightforward and will do whatever it takes to make your buying experience fantastic. I’ve dealt with Ron for many years. I’ve purchased at least 9 cars and trucks since 2004. I’ve called him many times to tell him what I was looking for and he’s always made it a priority to find what I want. As I mentioned, I’ve bought at least 9 cars and trucks and will continue to as long as Ron is working there! It is worth the drive! The site wouldn’t allow me to do more than one review so I am adding the excellent service that Cody Frazier does in the service department. He ensures that everything is done correctly and doesn’t try to get me to have service on unnecessary things. An example of service was at one point I had a squirrel eat through my wires. He took care of everything including talking with my insurance company. I love their tires for life program. Cody is honest and I feel confident that if he says something deeds to be done, then I get it done.
Best service department ever! Whether you buy your vehicle here or not (and you should!) I would recommend you have it serviced and maintained here. Friendly and accommodating, they go the extra mile for their customers.
Jacob Beard was so helpful when we bought our car! Everyone there was very friendly and Jacob went above and beyond, making the process so easy!
Easiest car buying experience ever!!! Zach was my salesman and he was super great!!! He answered all my questions and worked with me to get the vehicle I was looking for. I talked to Shane on the phone and was just as nice as Zack. Within 5 hours from the time I told Zack I wanted the vehicle-they delivered it to my home. If you are thinking about a new vehicle- go to their website and see what they have-you will be glad you did!!!
Ron and Kaleb were super helpful and nice I will definitely be doing future business with them and I would highly recommend them to others!!
Great customer service and really went the extra mile to make me feel comfortable with my purchase. Ron was able to answer my questions promptly and accurately and I never felt pressured! Southwest auto comes highly recommended!
Brock Davis and the team at Southwest Auto Collection were all top notch! Friendly, courteous and respectful. Best car buying experience I have ever had!
I had a great experience here. Got more for my trade in than anywhere else offered. The purchasing process was easy. No issues at all. Ron and everyone else were very friendly and knowledgeable.
I found Southwest Auto Collection through an online search. They had the exact 2020 Expedition Platinum I was looking for. I put in an inquiry and was immediately contacted by Bryan Noel. I was very impressed with his handling of my purchase. He certainly is an asset to Southwest Auto. This being a long distance search from Denver, he went the extra mile to make sure I was super comfortable with the car. Bryans attention to the sale made everything go smoothly. He handled all communications in an enthusiastic and thorough way. In addition to Bryan, my communication with Jason, Manager and Flo, Finance was great. All in all, I can recommend Southwest Auto Collection and Bryan Noel. He did a great job.John McLaughlin
Best car buying experience ever! Katelyn was awesome, fast and very knowledgeable with my new Tahoe purchase! Best deal I found within Arkansas, Mississippi and North Louisiana!
Melisa Reader when above and beyond her job to help us get in this Mazda 6 it is very nice clean and comfortable to drive we would love to say thank you!
Brock has been extremely helpful in every way. From answering questions to letting us move at our own speed in the car buying process. No question where we are buying our next car from!
I got my car serviced using my Buick award points. I had no trouble redeeming the voucher. Great experience!
I bought a 2021 Ram 1500 here back in February. My salesman, Hal Goad, was more than professional. He continually was able to show me vehicles that interested me, and was knowledgeable on all of them. I highly recommend you go and speak with him regarding your next vehicle.
Ron Courteaux with Southwest Auto was easy to work with and made the new vehicle buying experience hassle free. I would highly recommend dealing with Ron if you are in the market for a new or used vehicle.
I would highly recommend southwest auto! Ron Courteaux is very easy to work will go above and beyond to try to get you in the best vehicle! If you are looking for a good sales men go with Ron he will not disappoint!
I just bought my first car from Southwest this week, a 2018 Jeep Renegade. I was very pleased with my salesman, Hal. He answered all of my questions from the first inquiry until we drove away with it. Definitely recommend, and thank you again, Hal!
Easiest car buying I have ever experienced. Shane was awesome. Hope to do buiseness again.
South West auto is definitely the place to buy a vehicle. Ron Courteaux is the person to deal with. Ron will go the extra mile to help you anyway he can. He did not stop to he got me the best deal. Thank you Ron!
The staff are friendly and very informative about their services.
Jacob Beard sold me on my third vehicle purchase from him this past weekend. Couldnt be happier with the service and and his excellent ability to make my experience great yet again!
I bought a car from Southwest today, and it was quick and easy. Shane Keeling was my salesperson for the second time, and I was surprised at how he remembered about my preferences from years ago when I bought a car from him. He knew I was going to ask a lot of questions and take my time before making a decision. When I did make a decision it did not take much time to wrap up the whoel process.
Shane and Hoss are awesome if you need a car go to Southwest Automotive in Arkadelphia Arkansas Shane will fix you up!
Price was decent for dealership servicing. $54 and techs were polite and nice. But my car was not washed (like other dealers do) and the other fluids were not topped off. Usually, I use ORR dealerships and they wash outside, vacuum inside, top off all fluids, then bring it to me and discuss any concerns or recommended services. ORRs printout shows everything they check off. ORR also has a punch card to get 5th oil change for free. Staff were all lovely people but I believe for the dealership level of service I expected, I will return to ORR and pay the extra $20. (wifes review) I will not use them period after the poor service I received while looking at a truck a few years ago.
Ron Courteaux was extremely helpful and answered every question I had! Would recommend to anyone looking for a new vehicle.
Ron Courteaux gave my family and I the best experience in buying our Jeep. Thank you, Ron! 😄
Cody was awesome. Prompt with quick turnaround and very professional! Will definitely be back!!!
Ron here at southwest has the fast service hands down!! In and out!
I just bought my second vehicle with Southwest Auto. They made it easy!!!
Friendly staff. Easy to work with. Ron Courteaux did a great job getting us into the vehicle we wanted.
Huge shoutout to Brock Davis and Darren Wilson for their help with the purchase of our new truck! Brock is a super nice guy and he made our buying experience effortless! Southwest Auto is the place to go!
Prices were the best!Very friendly and polite and helpful very comfortable they treated us like family!Ron and Ben this was my best experience buying 2 cars in the same day with you!
Ron worked well with us in buying my child’s first car! Great to work with and so friendly!
Excellent car purchasing experience. Ron was great! They went above and beyond to make the entire process effortless! Because of their customer service, I was able to get exactly what I wanted for an amazing price. They added leather and delivered the car to me! Thank you so much Ron!
BEST PLACE TO BUY A CAR!I have never bought a *new* car before but they absolutely have taken care of me before, during, and after the sale.If you need a car, call Katelyn at Southwest Auto Collection or do like I did a fill out a short facebook application and they will contact you quickly!Thanks again Katelyn! ⭐️⭐️⭐️⭐️⭐️
Quick and easy. No hassle.
Hal Goad was awesome best car buying experience Ive ever had! Honest guys good deals great service would recommend to anyone ! And I used to sell cars thanx so much!!.. #idriveSWA
Had an easy, laid-back and fantastic experience at Southwest Auto Collection! Ron Courteaux was very knowledgeable and accomodating, and even helped keep our 4-year old entertained! We highly recommend Southwest to anyone looking to purchase a new vehicle. Thanks Ron, and Southwest crew!
Ron was wonderful to work with, we are loving out new Trailblazer!!!!
I absolutely loved buying from this dealership! They made it easy and stress free and got us the payment we needed. Shane was very quick to stay in touch with me and got us a good deal. Flo was super sweet and her down to earth personality made it awesome. Leonard the delivery driver was so kind. We didnt even have to go to the dealership because they brought the truck to us and then went two hours away for my husband to sign the paperwork. I highly reccomend this dealership.
I live in Texas and worked with Andy to purchase my luxury vehicle. From day one Andy was honest and attentive. He worked to ensure I got the best deal available. The finance team listened to what I needed my monthly payments at and got the deal done. Andy went above and beyond to make sure I was comfortable with my purchase.Andy was available to answer all my questions quickly and honestlyThank you Southwest Auto Collection team for making my dream car purchase a reality!!! Wherever you live whatever you are looking for, Andy will make it right and possible!! Thanks from Heather!!
Dont go to the pre- owned department for a vehicle from them! They will tell you the vehicle passed all inspections but as soon as you pull off the lot you find out several things should not have passed. I only had my vehicle for 1 month. By the second week I began to hear scratching from back brakes. I was informed that the extended warranty will allow me to go to any dealership for any repairs needed ofter I leave the lot if I run into any issues. I find out my brake pads and roters need to be replaced. I call them and ask to see the inspection report, they refuse. I ask will they fix this issue since I just got the vehicle, they said no thats normal ware and tear...but if I just got this vehicle why am I responsible for someone elses ware and tear?This was horrible customer service in the end!
Professional, efficient, outstanding! Thank you to salesperson Jimmy Young and the entire staff who helped me find the perfect dependable and roomy vehicle to transport my furbabies! If I could give this dealership 10 Stars I would. Best auto-purchase experience that I have had to date. Thanks, Jimmy!
My friend bought a jeep renegade and they are happily fixing the issues for free
Had a great experience with Southwest! They are AMAZING! The staff is super friendly and will help in anyway they can! Definitely goes above and beyond in customer service! A special thanks to Shane Keeling for getting me into my perfect car!
Bought a car recently and paid $12,500 in cash from someone named Kaitlyn at this car lot. Have had nothing but problems with the car ever since. I originally asked if there was the slightest ding, dent, paint scratch, or anything wrong with the car and was told no. Since the first day the car was delivered to me the check engine light has been on, the keyless entry doesn’t work, the car won’t start sometimes, part of the Camaro symbol is missing, and the passenger side seat adjuster is completely broken off and does not work. I called Kaitlyn immediately the next day about these issues. I continued to call almost every day being told “I will talk to my supervisor and call you back”. This went on for several weeks and I would never get a phone call back. It’s been 3 weeks and my temp tags are about to expire now and they still haven’t sent me a title for the car. I just got a hold of them today to send the title. They said they mailed it, but they are now refusing to help with any of the other issues I brought up about the car saying it’s not their problem. They got their money out of me and sold me a car that does not work and has several broken parts and do not care. DO NOT buy from these people.
This was the best car buying experience I’ve ever had. My salesman, Wayne Neel, and sales manager, Mark Burns, were the absolute best. They were patient and so helpful in answering all of my questions. They made my purchase so quick and easy! Wayne Neel is the best salesman hands down! And Mark was awesome! If you want the best car buying experience, go see Wayne and Mark! Thank you, Southwest Auto!
Ron does a wonderful job taking care of me. I appreciate him!
Andy was my sales guy. I live 4.5 hours away and he made everything simple and easy on purchasing a new truck. Great communication and honesty. He went above and beyond. Very knowledgeable and honest person! If your looking for a car/truck ask for Andy!
Easy to make appointment with Chevy app. Everyone at dealership is professional and polite.
I had the amazing pleasure of working with Jimmy Young at southwest auto. Even when I had a hard time understanding the discounts Jimmy, his sales manager, and the stores general manager remained patient with me and continued to be kind and very professional while helping me understand the discounts. On top of their over the top customer service they provided me with an amazing deal for a car, all while making it as painless, easy and as fun as car buying can be. I would recommend to everyone looking for a car to definitely take a look at this dealership and get in touch with one of their many amazing salesman, especially Jimmy Young.
Smooth and polite experience
Thanks to Katelyn especially for helping me out and going the extra mile and to Ron and the rest of the staff.I would recommend them to anyone very kind and courteous. Hope to do business in the future God bless you all.
The sales staff here was excellent! The Sales Manages Zach and Ed the Parts Manager all worked together to make my decision very easy!! I began my search here with Bryan the Assistant Sales Manager and he got home started and guided the process!! This is my first experience with Southwest and I can certainly say that it won’t be my last’ I truly enjoyed the small town atmosphere with this purchase!! Thanks to all who helped! I greatly appreciated it!!
Bryan Noel is the salesman to go see! He made sure we were taken care of after a previous bad experience. He and the management went above and beyond to make sure we were happy with our new Jeep. We will definitely be returning for any other car needs. Go see Bryan and let him get you in a new car also!!!!
Southwest offered a wonderful experience, with purchasing our new Buick! Jimmy was the absolute best and made the process seamless. Highly recommend Southwest if you are in the market of searching for a new ride!
Ron my sales person was fabulous. He was patient and kind with me since he approved me for one vehicle and he helped me to change that. He was trying to meet my needs. He is an asset to your sales group. This was a new experience for me and I am more than satisfied with your auto group and the fine staff that all assisted in my purchase. Thank you so much Elizabeth Morrison
I appreciate your staff picking up and delivery of my auto. I appreciate the shine after being detailed. Im totally happy with the service I was provided.
I thank God first, I thank Katelyn, Ron for their help with my 2020. They are the ones to see for your next vehicle. Not just that but they will treat you like family. And will work with you to get you in a vehicle. They don’t run you down or rush, they keep your best interest in my and service you as if it was them or their family looking for a vehicle. I am so thankful and appreciate their support.
Purchased a car from them on November 14th. Used a credit card to reserve car with the promise that the credit card would be credited as soon as I picked up the car. Picked up and payed for the car on November 14th and they still havent credited my card. I have asked twice. Very unprofessional.
What a fantastic experience. Andy McFarlin, I cant thank you enough for making our purchase experience easy and fun. Ron was equally adept in the finance department. Well sing your praises to anyone who will listen. Thanks!
They did a good job. Gave me a loaner car so I could go back to work. Had my truck finished when they said it would be. Awesome job.
Brock has been a great friend for well over 10 years and he definitely did not let me down. He listened to my needs and worked with my budget. Hes an absolute pleasure to work with and a huge asset to your team! Great experience and highly recommend 😁
This dealership is the best experience I have had. I bought a new 2021 chevy z71 colorado midnight edition in October then went back for my husband a new 2021 silverado 4x4 in December. Well ✔ 👍
These guys were super helpful and VERY VERY fast. Shane helped me into the ride of my dreams and got me a great payment as well. I highly recommend giving them a visit if your in the market for a new ride!!
South West Auto is where it’s at! I’ve been shopping around for a while and had no luck finding what worked for me. I could not say enough praises about the customer service I received yesterday. Mac met me in the lot within seconds of arriving and approached me with exceptional professionalism. He was easy to talk to and I could tell he was genuinely interested in helping me find a vehicle that worked for me. I would not have known he was new to his role had he not mentioned it. Brock joined us shortly and remained with us until they found the perfect vehicle to fit not only my wants and needs but my budget as well. This was the most pleasant buying experience I’ve ever had. These guys will have my business from here on out! Thanks a ton to them as well as South West Auto!
Jimmy was great helped me get everything I needed and didnt mind working remotely with me due to work he has earned my familys buisness for life. Thanks again
The easiest process I ever had in getting a car. I was three hours away and worried about getting the runaround that most car dealerships give. Joe got me approved over the phone and all I had to do was come test drive the car and do the paperwork. He got me approved for the exact vehicle I wanted and got the notes at the range I wanted it. I would definitely recommend this dealership to anyone looking to buy a car. Joe and the entire staff was friendly and helpful
Our salesman, Ron, made the car buying process a simple, enjoyable experience. There was no hassle or stress! He got us in the car we wanted at the payment we wanted. I highly recommend him and southwest auto collection!
I would like to compliment Jimmy Young for taking the time and having the patience to explain several different cars statistics to me when investigating options when I was thinking of buying a car. His knowledge was in-depth and went over many different cars and options with me. Thank you for your help!
Tory has truly BLESSED me today!!! He’s done absolutely amazing things in order to get me in a car and I am so thankful. God is good and Tory is an angel! Lord bless this young man in the name of Jesus I am so happy.!
Bryan Rutherford deserves 10 stars for putting up with me and all of my questions and requests! I was not easy to deal with, but he didn’t give up and he made sure I had a perfect experience. Super happy with my experience and purchase!
If there was a 10-star option, I would use it. Brock was the best car salesperson that Ive ever dealt with. I usually despise having to go to a auto dealership because of the high-pressure salesmen, run-around on pricing, etc., however, Southwest Auto was the complete opposite. They took excellent care of us from start to finish. We will continue to buy vehicles from SWA from this point forward. I suggest anyone looking to buy a vehicle, check them out!
This was our best car buying experience to date. No pressure no nonsense sales approach! I shopped the big boys up and down I-30 but I got the best deal right here in Clark County. Go see Wayne Neel when you are ready to purchase a new vehicle and you will be glad you did!
Loved my experience with southwest auto! Even more so with my salesman jimmy! Recommend him for everyone I know
Ron Courteaux was our salesman. It was my Sons first vehicle purchase. Everything from start to finish was easy and smooth. My Son drove 250 miles to purchase a 2020 Chevy Colorado. It was a great experience, we got top dollar on our trade, and a great deal on the truck. It was a win win for everyone. I highly recommend Southwest Auto Collection and Ron Courteaux for your next vehicle!
Great dealership! Jimmy Young was very helpful! I highly recommend him for your next vehicle purchase!!
My wife and I bought a 2019 RAV4 LE from a nice salesman name Brock Davis. He made us fill welcome and answered all our questions. I highly recommend him for anyone looking for a new ride.
I went back and forth on what I wanted. I even drove to Little Rock to shop around!! But in the end I came back to Southwest Auto Collection. Shane Keeling is the best!!! No pressure just helpful & knowledgeable about his products!!! Thank you Shane Keeling!!!
Shane Keeling was very helpful and made everything easy for my truck purchase and my mother’s. I appreciate it shane you were very kind and helped in anyway you could
10/10 would recommend calling my friend Brock @ Southwest Auto! He has been my car buying go-to for years, never disappointed and never find a better deal that the one on his desk. Thanks for another awesome car buying experience!
The workers was very knowledgeable and got my truck fix
Kaitlyn and Brock were awesome!!!! If you need a vehicle Southwest Auto Collection makes it a super easy! The best experience by far with any vehicle purchase. Flo was amazing as well!!!
Had a great experience, down to earth people that went above and beyond my expectations. Wouldnt hesitate to buy there again.
Brock is the go to guy if you’re looking for a vehicle! Very helpful and friendly to work with. I had an issue one time with a certain salesman and after a talk with the manager Darren all issues were resolved. Glad to see the willingness to make things right!
Thank you so much Shane Keeling for answering all my questions! Great customer service and so knowledgeable!
I had a great experience purchasing my new-used car with Salesman Shane Keeling. He made sure we had a thorough, speedy process of getting my dreamcar off the lot same day. He was very responsive and helpful. My husband and I would definitely do business here again.
Jordan was amazing!! Him and the rest of the sales staff were so friendly. He is a great person to work with, and he really connects with you!
Jimmy Young was great when it comes to customer service. I highly recommend using him.
Ron located the exact (color) vehicle I was looking for & it was clean & waiting on me when I arrived.
They were friendly, and they gave us a great price on the vehicle that we purchased. Great customer service.
After being assured there wasnt a catch to the free tires for life by 2 different people at the dealership I was told I didnt qualify because I didnt have car aligned at 15000 miles. I feel like this should have been pointed out when paperwork is signed instead of skimming over. This apparently happens a lot since the reason they gave me for not reinstating my tires for life is that they would have to do for everyone. I had my car serviced there every time for a year and always told the service department to do what it needs. Never did they recommend an alignment. Also called the dealership and asked when to have an alignment and was told when I get new tires!
Ron Courteaux Best sells man ever at Southwest Auto Collection. Sold us 12 vehicles in 9 years total. He has so much patience and willing to give it your all!
Wonderful Experience! Thank you so much Shane Keeling!
Had a great experience...Ron Courteaux was very very helpful and I joy to work with
My salesmen Tory hooked me up today. Took a minute but we got it done. Great guy. Helped me all the way through! Come see him NOW!
Jimmy young is the best he got me the car I wanted with some extra features I am beyond happy and in awe he is the best and I recommend he gets a raise a promotion and he should become the lead salesman of The southwest company I am honored in the way he did exactly what I asked for and more I’m very thankful and so happy with my purchase and his service