Ron went above and beyond to make the purchase of our new vehicle easy and enjoyable.

You will not find better service or professionalism than from this place. I am from out of town, and my car broke down. I called around several places to try to find anyone who could fix it. I had no luck until I reached Southwest Chevrolet. The mechanic (Cody) was eager to help. He accurately identified the problem and hunted down the part before I got the car towed there. A quick inspection verified his diagnosis, and he worked quickly to get it done.

Ron and his team over on the GMC side gave us a great experience! Zero pressure, found a price that we agreed on, and gave us exactly what we were looking for. Great follow ups as well always checking on us and making sure we are satisfied. I’m glad we chose Southwest!

This is a car dealership.Had oil change. Friendly service.

Great car buying experience. I live in the Dallas area and found the vehicle I wanted online at Southwest. Zack worked with me to the finest detail. Even delivered it to me. I repeat, great experience. Great follow up as well. Recommend strongly!!!

Bought our second vehicle from these guys. The second experience was as good or better then my first. I will be buying a 3rd for my son in about a year from now. They will be my first stop. Great team there.An overall great experience. I traveled 2 hours to get the car I wanted from them. I contacted them and started the process and once I arrived I was in and out the door with a new car paperwork completed in under 2 hours. The sales manager (Zach Owens) and his team were eager to help make a deal that was good for us. There wasnt any talking around questions they were straight forward and when I asked for something they did whatever they could to meet that requires and actually for better than I asked for. Great experience for me. I will be looking back at Southwest Chevrolet in Arkadelphia in a couple years when my son turns 16. Couldnt have been happier in working with that team.

Great folks.

I highly recommend Katelyn and Ron. They made the visit very pleasant. They were very professional and efficient. We came from out of town and much of the leg work was done before we arrived. My husband was pleased because they respected his time and didnt have us waiting around all day. Great overall experience 👌

It was a great experience the salesman Alex was a polite young man well mannered and he likes football. He seemed like a hard worker. The rest of the staff were all nice and polite heck one of them even bought me a Coke. The financial lady did a real good job explaining everything to us . They got us in and out as quick as they could. Good place to buy a vehicle. Thank you all for a job well done. May GOD BLESS you all with many more customers.

Took my car in for a thermostat to be replaced and an oil change. We were told the day before that getting there at 4pm would be fine; I arrived at 3:50pm. Upon arrival, I was told they didn’t know if they could do it with it being almost 4. When they finally decided they would do it, my info was taken and I was told it would be a bit and informed of the sitting area. I sat in the sitting area and at 5 til 5, I was told they were finished. Upon checking out, I noticed no oil change was done. Granted this made it much cheaper than I expected, but I should’ve been informed that it wasn’t going to be done. So what did I do? I went home, took my car to Jiffy Lube and had my oil changed, filter changed, car vacuumed, windows cleaned - and I was treated with respect the ENTIRE TIME. It only took them 15 minutes to complete from start to finish. They were amazing. Southwest could learn a little decorum and learn not to yell curse words in earshot of customers.

Best experience and great staff! Highly recommend this dealership if youre in the market.

Very pleased with my service at the repair shop. I was from out-of-town and not a buyer, but they treated me well, like a future client. They provided me lots of advice for vehicle at no charge!

Dear Management .I have question as to why there is no service department at Dodge, Chrysler store . Every time we need service and come to dealership the ford store acts like they are building engines and transmissions and cannot be bothered with regular service. Luckily our salesman has made it possible for us to go to Chevrolet service on multiple occasions and these professionals have taken care of us. I would like to commend them on their work but it is truly sad to have to search out someone each time we need service. Wife loves vehicle and always believed in servicing one where it is bought, but beginning to wonder if it is with the trouble. Everyone can not make an appointment couple weeks out and would just like for it to be easier .Joe Crenshaw

Brock Davis is amazing! Amazing doesn’t even cover how wonderful he made my experience at Southwest! He was so patient and understanding of my personal situation. Kind and professional! He truly made shopping for a new car so easy. Working with me step by step and making the process as convenient for me as possible! Genuine and honest! I will definitely be back to see Brock and I hope others get the chance to meet him! Go visit Brock Davis at Southwest Auto Collection.

Outstanding service! Polite, friendly and efficient. They take time to answer your questions with patience and thoroughness.The waiting room is clean and comfortable.Having my vehicles serviced or repaired is a very pleasant experience. Cody, the service manager, as with all the technicians, is firstrate. I will continue having my vehiclemaintenance done with Southwest. David

Jonathan was super awesome. He got me exactly what I asked for. He was super fast and friendly. I was in and out in a hour! They had everything ready when I got there, best experience Ive ever had buying a car. Shout out to Jonathan and Southwest Chevrolet Buick in Arkadelphia. I am beyond satisfied and extremely pleased!

My wife and daughter were traveling to Dallas/FW pulling a horse trailer when her Ford F-250 broke down. We took it to the nearest dealer which was Southwest and they had us up and running on the first business day following that. Very appreciative of their professional and affordable service. Thank you.

These guys are amazing!!! I knew with three boys it would be difficult to go car shopping. I knew exactly what I wanted. There was no pressure whatsoever. The best part...these awesome guys delivered my car right to me at home. If you are ever on the hunt looking for a new vehicle, Southwest is the place to go.

Customer service is great. They greet you with a warm welcome and make you feel like family. They are also patient in answering questions.

These guys are fantastic!! Very friendly, caring atmosphere. Got my air conditioner fixed in a short period of time. That is gold, in Arkansas in the summer! He was diligent in helping me try to pin down another issue that I was having AND offered me a loaner car while they tried to find that problem! As my vehicle ‘wouldn’t malfunction at the repair shop’!! We all know how that goes. I highly recommend anyone to go see Cody at SWCB&GMC!

Jimmy Young did a great job helping me find a great and affordable vehicle. I will recommend him to others!

Service great,definitely will frequent this place again!

My parents 2010 GMC Acadia was at your dealership for 3 weeks. I’m still not clear as to why my parents continue to trust and bring their vehicle to your dealership for service when it’s evident that your service department has no idea what they are doing and clearly scamming them out of money. This last time the vehicle was brought to your dealership for service they were charged $7-800 to fix an issue with the car. When they picked the car up, they didn’t even make it home before it started doing the same thing. Now we are being told they don’t what is wrong with the car (it could be this or that) but you charged $7-800 to fix “the problem”. We keep getting the run around about what’s wrong with the car, no follow up or reports to give an update. The only way that we get any information is by calling multiple times or showing up to your dealership. Cody even had my dad ride with him to see what the issue was. Why would you need him to do that when you stated you knew what the issue was and fixed it?.This is ridiculous, if you don’t know what’s wrong with the car then just say that instead of attempting to meet “goals” fixing things that are not related to what it was brought in for. Even spoke with manager and got nowhere. Got the car back and it is still doing the same thing. $800 spent and still the same issue.

Very accommodating! Friendly and prompt....go see them. I bet they have something you like, you won’t regret it! 😊

Cody has excellent customer service skills. He is very attentive and lets you know what to expect. I would recommend SW to everyone!

Always a great experience getting my car serviced. Very professional and speedy service. Thank you!

Jalem was super easy to work with. Made my car buying experience stress free and comfortable. Worked with me on getting into a truck at a good payment. I would highly suggest using asking for him when you go in. The sales manager was extremely personable as well. Overall a great team and a great car buying experience.

My family and I recently broke down near Arkadelphia and had to be towed to Southwest Chevrolet. We were in a real bind as we had to get my son to his championship pee wee football game. All the staff took immediate care of us and our vehicle and went above and beyond to get our vehicle fixed and get us back on the road and in time for the game. Glad to see there are people out there who still care and work hard for people. Thank you.

They got me set up with an appointment fast, and took my car in as soon as I got there, and I was out in an hour very good service.

I am always happy to find my vehicle cleaned and looking so nice every time when I pick it up after being serviced and I dont even have to ask for it to be cleaned, they just do it as a courtesy!!! Thanks for taking such good care of me!

Great service, friendly people and fast check in and out service..

What a wonderful experience! Considering what happened to me on Feb 26 2019.. I had had my oil changed the day before, and was heading to work from Harriet Arkansas to Austin TX, 3 hours into my drive on interstate 30 all my gauges went off and I started loosing oil pressure, I was blessed to have been at the exit where the Pilot truck stop is..I pulled in called my road side and I had my truck towed to SW Chevrolet where Justin whom I talked to earlier met me. He was extremely helpful and set my mind at ease... they found that the last place it my oil filter on improperly causing all my oil to blow out.. Your Team got be back on the road! I am so grateful to all of you! What a amazing group of people! Thanks a million!

David in the parts department was our savior. We were on family vacation from Texas going to Tennessee and our passenger window shattered going down the highway. He wasnt able to get us in, but found a glass company in Hot Springs to help us out that same day. Thanks to him & Auto Glass Inc!!! Happy Chevrolet owner

The staff is friendly and polite. But I had an issue with a shaking in the front end, the mechanic who drove it said nothing was wrong with it. After having drove 13 hrs going to Kentucky and back I knew different. I left from their mechanic shop after the service, and went to my personal mechanic. They found all four tires out of balance. The truck only had 10k miles by the way, so after not listening to my complaints, and basically saying I was wrong, I had to take it to get fixed out of my own pocket.. this was my last free service from southwest, I probably will not return.

Great service. Thank you, Zack Owens!!

Salesman, Tory, was great. He was patient, kind, and not pushy. Finance lady, Flo, was awesome too.

Very friendly staff and comfortable customer lounge, Went to get my oil changed, mechanic told me less than an hour! I had an 8:00 am appointment and was leaving by 9:00 am. Cashier was very friendly as well.

I had a real problem away from home with my Buick enclave. Cody Frazier couldn’t have been more professional or helpful. Mechanic Kevin Von Acre went the extra mile in coming up with a solution to my problem. They are a credit to the Southwest auto collection. Great employees, I hope they are rewarded.

Had an appointment. Got in right away. Friendly staff. Comfortable waiting area. Was a enjoyable experiene. Thankyou.

It was a very exciting experience. The staff is completely AWESOME. Great customer service.

Everyone is so nice and willing to help. I am always pleased with my vehicle after they are finished.

The service department took very good care of my vehicle and checked to make sure everything was working properly. Cody is always helpful when I need repairs or service.

I called for an appointment to get my first oil change and tire rotation. They set me up! They got me in there and it seemed I was only there 20 minutes. They are fantastic at Southwest Auto Collection in Arkadelphia!!!!!!!!! I will always go back to them.

Staff was very helpful and easy going. They werent pushy and they stayed late to get the job done!

Thanks so much for fast friendly sevice today guys...Ill be back for my other services..super clean..even try to buy me..great experience

Quickly fixed recalls on my vehicle, let me know about another lesser issue, extremely curtious. Would return to them.

Great truck, great deal, great service. Our salesman, Andy, was awesome!

I was probably a car dealership’s nightmare. Upside down in my trade. Didn’t want to put anything down. But I wanted a new car. The staff went above and beyond to make it happen for me and to get rid of a lot of my negative equity with a payment I can afford. Great experience.

Broke down on the xway. Towing got us to the dealer after service was closed. Sales up front knew we were coming, arranged a loaner vehicle and advised on lodging and eateries. Service called in the am explained the problem and had us on the road shortly after lunch. All and all a very nice experience with a professional staff.

They were prompt and took care of my vehicle in a timely manner. Thanks for the service.

The staff was absolutely amazing! They felt like family by the end of the sale! I’ll definitely be a returning customer!

Dropped off my 1990 chey silverado.with several issues. They finally got to it and told me the info I needed. I got a replacement headlight harness and the air conditioner repaired. Picked it up on the 13th. Didnt get across town before I figured out the a/c barely worked on hi. Im beinging it back monday.

Well done! I had to leave my truck there unexpectedly for service. They diagnosed the problem and had the repair complete by the next afternoon.

Ive dealt with a lot of sales situations in my past, never would have dreampt of having to deal with a dealership,fresh out of bankruptcy. I had been looking and looking to rebound from a past sales nightmare that made me file Chapter 7. A friend of mine asked me to ride with her to look for a possible trade and the moment I wasnt expecting anything for myself, was made possible. Southwest, thank you for my blessing!!!!! Never judge a book by its cover and they didnt. I was treated with respect and drove away with my black Silverado, with a very manageable note. Jeff Campbell, from Southwest has a friend for life!!

Great service. Had my truck in and out fast and explained the repairs in detail.

We have bought 5 vehicles from this place and will continue to buy from them because they will do whatever to make you happy with your purchase.

Southwest folks from sales to finance was awesome to work with . They worked hard to get my payments that I could afford thank you very much .

Friendly, helpful staff that made car buying easy.

The staff at Southwest worked very hard to get me into a great vehicle. I wish that it didnt take so long to complete all the paperwork and stuff.

Awesome buying experience!!! Jimmy Young did an excellent job!!

Not good

Truly an enjoyable experience. Thanks Jonathan Gibson.

From Indiana had questions on 2018 equinox salesman was very helpful. Thanks

Cody in Service was great and so helpful.

Had a great experience working with Greg to buy my new used Honda CrV.Thanks for the help!

❤️👌😎

GMC Service guys were very polite, understood my concerns & worked with me

Salesman was great the guy who did the paper work was wonderful

Very friendly staff. Easy to work with.

The Southwest Chevrolet team was friendly and quick. Great prices and knowledgeable.

I had an awesome experience with this dealer. Im a very skeptical person and im happy with my whole experience with south west. Employees answered all my questions and i feel like a got a great deal on my new chevy truck. I highly recommend south west chevrolet in Arkadelphia, AR!

Great place to do business with!! Will definitely be buying another car from here!!

Awesome guys especially Travis... He CAN get it done

Service Department was great to work with.

Nice dealership, good service and sales department.

Great service! Cody was very helpful!

Fast, friendly and gave me the best deal around.

Good people work pretty fast get the job done

Awesome group of guys.

From my perspective, the service is very slow if not non-existent. Would never consider buying from or using this dealership for service.

Great price amazing customer service

Best dealership around.

Wonderful customer service and super fast.

I took my GMC truck in for service and everyone was very kind and prompt.

Everything was great like it is always

Sales men never returned my calls or followed up with me on a new truck terrible salesman!!!!!

Great customer service !

Cody does a great job

Thanks for your attention and dedication.

Real good service

When I get a new car. It will not be from this dealership.

Great staff and great service

Friendly staff & a very clean showroom & shop!

AWESOME EXPERIENCE

Did not have the part I needed. They were friendly

Ok

Nice people.

A little high price

Great service

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