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Verizon Authorized Retailer - Wireless Zone
2200 Wilson Blvd, Arlington, VA 22201, United States
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Verizon Authorized Retailer - Wireless Zone
Comments
Ma
Review №1

Great service! Yves was following Covid safety protocols. I appreciate his thoughtfulness and attentiveness while getting my phone setup. I will always come if I need a new phone.

Ke
Review №2

Yves was offered me solid advices fir my phone issues. I am very grateful for your help. Thank you.

Jo
Review №3

I had great service at this location the other day. The gentleman working there was thorough, efficient and friendly. Would definitely go back

Ch
Review №4

Worked with yves qnd i couldnt ask for better service. He was patient and helpful.

Su
Review №5

Yves is an amazing representative. He is informative and kind.

Sa
Review №6

The worst customer service ever. The employee was very unprofessional and not willing to help at all. He kept saying you can do this on Verizon website. I needed to check Verizon account to see what upgrade options I had a vial able and to transfer data from one phone to the next one. Why would I need to come to the store if I was able to do it online at home?

ca
Review №7

Yves is the best. I highly recommend this store.

De
Review №8

The store is small, but you get exactly what you need.Quick, tailored and personalized service. At least that was my experience. The attendant was very knowledgeable, friendly and got me the support I needed in no time.

Ly
Review №9

Love the store. Go to this store if you live in the Maryland, dc, Virginia area. Amazing staff.

An
Review №10

Gary and Yves at this Verizon Wireless store in Arlington on Wilson Blvd provided me such great customer service! I am not very tech savvy, and I needed help setting up my new Tablet and making good use of my new device. They were so patient with me. I will always come to this Verizon store even though I live 10 miles away. Thank you Gary and Yves. From Andrea Barron

Ro
Review №11

This store is just wow! We were treated like an extended family. We got a new phone at a cheap cost and it took just 20 minutes.

Jo
Review №12

The best store ever.i was there to get a phone.i ended up walking out with an iPad and a plan change which saved me money in the long run. Yves is the best. Thank you.

An
Review №13

Yves is the best. Amazing service.

Jo
Review №14

Great experience. Yves went above and beyond to make sure I was able to leave his store with a working phone. Highly recommend yves at this store.

To
Review №15

These folks were fantastic, worked with me on a new phone. No hassle or hidden fees.

Ad
Review №16

Syed was fantastic. He set me up with the new IPhone 11 Pro. Helped me wipe my old phone and set me up with a great case and screen protector. I felt like I was dealing with a good friend! He was pleasant, kind, and cared about making sure I got what I wanted! Thanks!

Ir
Review №17

My experience was stellar. We were welcomed upon entering even though the gentleman was busy. He was positive and professional. Great store.

ga
Review №18

Yves is the best. Any issues, he is on it. I will do business with him anytime. He knows his stuff and takes great care of customers.

Jo
Review №19

Yves helped me out and he was amazing.

Jo
Review №20

Did a great job of concisely explaining the options for wireless plans as well as helping set up two linked accounts. Knowledgable and caring about the customer.

Be
Review №21

I had a great experience here. Thanks you.

El
Review №22

Yves was helpful. He has a wonderful attitude and is very polite. I was pleased to get my new phone through him. He is a terrific employee.

Je
Review №23

Gary was friendly, helpful, and efficient. He walked me through my new phone step by step and I was out of the store faster than I had planned. Thanks for the great service!

Su
Review №24

Very helpful manager Yves took care of us. High attention to detail and very customer service oriented.

Jo
Review №25

I have never been to a better store. The customer service was great.

Ah
Review №26

Great store. The best salesmen in the area especially Yves. The are quick but not in a hurry. They have a wide variety of phones and tablets. They are in a Perfect location and have a clean and spacy store. I drive 5 miles from my house past my local Verizon store just to work with these guys. I would highly recommend this location. Thank you.

We
Review №27

My experience purchasing a phone and adding myself to an existing family plan was fun and memorable thanks to Ebony, the sales attendant. She is smart, professional, patient and a super creative problem solver. The way she blended customer service, hearing my needs and preferences, and company sales was artful. The owner also provided great suggestions and I walked out with exactly what I needed and what my budget could handle, and with a happy experience to boot. I totally recommend this Verizon sales outlet.

RJ
Review №28

I went to this store because of its wonderful reviews and I was not disappointed. Im a senior citizen and technology is very challenging for me. Salim spent a great deal of time with me, suggesting a very reasonably priced phone and phone plan, and didnt try to talk me into something more expensive. He helped me set up my phone and switched over all the apps, photos and data from my old phone, and checked to make sure it was all on the new phone. He was very patient, kind and respectful, something that a senior citizen doesnt always receive in a store. Salim answered all of my questions and made sure that it was all clear to me. Im absolutely delighted with the service I received from Salim. What started out as a very stressful situation for me ended up wonderfully.

Na
Review №29

Great store run by wonderful people.

Sh
Review №30

Ive never had such a pleasant experience making a purchase. The entire staff is well versed about all their products. They were very patient, and they didnt rush me in my decision to purchase. They spent a lot of time with me after they set up my phone, and a lot of time making sure I understood its functions and all the apps. They even encouraged me to return for more help if I needed it. The owner clearly inspires his employees. Friendly treatment would be and understatement. I would highly recommend this store.

G.
Review №31

Super friendly employees.. very busy but it was woeth the wait. the service was exceptional.

Ja
Review №32

Yves was so helpful and kind. He helped me hook up my new phone in no time. I really appreciate his patience working with me. The store is well run.

To
Review №33

This store is terrific they take time with you and if you have an issue they help you when you come back. Yves helped me pick a phone and a tablet that fit my needs. As soon as I walked in he greeted me even though he was with another customer. After he was done with that customer he assisted us by helping us get a j7 that fit my needs and usage instead of the most expensive phone. Keep up the great work Yves.

Na
Review №34

Yves was very helpful and got me what i wanted at the price I expected. He also answered all my questions. This is a great little store in a convenient location.

Al
Review №35

This was the best experience Ive had at a phone store, bar none. I came in needing to immediately replace my phone, and Yves walked me through my options, helped me pick out a great phone that was on sale, and spent nearly three hours helping to set it up and transfer over data, staying two hours after the store was closed to make sure I was good to go. Yves was kind, patient, and knowledgeable, and Ill definitely make sure to come back to this store if I have any issues in the future!

Ca
Review №36

Great service. This is a perfectly fine store. Happy day.

ME
Review №37

I worked with Yves and I couldnt have for a better service. He is simply the best.

Ge
Review №38

Yves is the man. This dude is knows his stuff.

Tr
Review №39

The gentleman Yves is great salesman. He is ethical, kind and welcoming. He helped me set up 2 new phones and fios for my home. I love this store.

Ka
Review №40

Amazing store run by great people.

Ge
Review №41

Very helpful and friendly service. Ebony installed two liquid screen protectors for us. She was very courteous and kind and went far beyond her duty to serve us in the best possible way. I wish all customer service representatives would be like her. One of the best experiences I have had in a phone store.

Ma
Review №42

I recently upgraded my Iphone and was assisted by Yves. He spent over 2 hours with me to get exactly what I needed. He was so patient and understanding not to mention beyond helpful! I had to go back a week later because I was having a small issue with my voice mail set up. I was assisted by Ebony. Ebony is a joy! She resolved my issue in less than 5 minutes with a big smile. Just amazing customer service. I highly recommend visiting Verizon on 2200 Wilson Blvd. Arlington, VA and ask for Yves or Ebony.

Da
Review №43

Ebony Nelson was more than helpful. Had multiple questions and had complex transition issues. She stayed late and helped me get fully operational. Without her help I would not have resolved the issues I had with my old phone. The result was i was able to make my flights out of the country tonight.. Cannot say enough of the service she provided!!! You need more representatives like her.

Ad
Review №44

Large selection of the newest products and excellent customer service. Mohsin was friendly, knowledgeable, and, most importantly, efficient. He was able to add a family member to my plan at a cheaper monthly rate than I was already paying. He also helped me save a significant amount on a new phone I purchased and even installed the related accessories for me. If you need a Verizon product or have questions about your plan, visit this location.

Ly
Review №45

I have worked in the area for the past 12 years. Every since Wireless Zone arrived, it has been my go to spot for all my cell phone needs. I have added phone lines, upgraded my service, and both accessories from this location. Always the best customer service and a perfect addition to the Arlington Community.

Ed
Review №46

Amazing experience in the store. Will come back again and again. Manager on duty Mohsin knows how to help the customers and he makes sure all the issues are resolved. So happy with my new Galaxy S9 Plus. Thank you

Ga
Review №47

I’m so grateful for the incredible service given to me at the Verizon store in Courthouse Arlington.Yves kipoliongo Was the only sales and service person in the store - yet he helped me and several other customers with complex billing problems - including closing an account for a recently deceased family member.

az
Review №48

Excellent service and excellent employees. I worked with Mr. Kipoliongo and the customer service was splendid. I give this location more than five stars.

Oz
Review №49

This store is more than 5 stars!They are friendly, polite, respectful and make sure you are comfortable with your purchase. Genuine.I have been to this store and from now on I will come to this one, because they have an excellent service.

Mu
Review №50

I had the opportunity to work with Ebony at this location on several occasions in order to resolve some issues I was having with my cell phone and contract. She was fantastic! She was extremely knowledgeable and very much oriented to working through the issues, regardless of the time involved. Ebony is a good example of what customer service is supposed to mean with a cell phone company, and so hard to find nowadays. I would give her 10 stars if I could.

Kh
Review №51

Out of the blue yesterday my phone wouldnt charge so I brought it in today and received great support from Ives. He was able to identify the problem and the possible solutions that were available to me. I was in and out quickly and happy to have the situation resolved. Highly recommend this store!

Be
Review №52

The information and experience that Gary Shared with me is really great! I am really excited to have my phone fully fixed with all the apps in place. The customer service i recieved was excellent. Again, than you verizon for putting the right ppl when we need them most

Le
Review №53

You guys are life savers Ajay and Ebony best team. They take care of their customers. Honestly the best customer service. I only want to come here.

Ni
Review №54

Way faster service than many other locations Ive been to.

An
Review №55

I came into the store from overseas and had a great experience. I was able to get my phone back up and running in no time. The staff was very friendly extremely helpful.

Le
Review №56

My favorite store in the area. I came into this store with a battery issue and I ended up getting a phone and a tablet for free because I was a loyal customer. I love the guys at this store and all theyve done for me.

Ki
Review №57

This store is the best. I really enjoyed working with yves. He was awesome he set up a new phone for me and my wife. I highly recommend this place.

Be
Review №58

I have been to many Verizon stores but this one was the best I ever went to. I bought a j7 and i was patiently helped by the staff members. Great store.

Su
Review №59

These guys are amazing. They got me a great deal on an iPad. I give them a 10 out of 10 for the help.

Er
Review №60

Great store run by competent and intelligent young men. Highly recommend this location.

Pa
Review №61

This store is amazing. An exceptional group of young men working here.

Bu
Review №62

Yves was very professional and had a caring attitude. I was able to quickly get in and get out of the store with a new phone. Thank you

Yi
Review №63

Superb customer service! Mohammad and Renee were both top-notch. They were very patient with all of my questions and very detailed and helpful in their responses. Overall, a great experience because of them. Highly recommend!

Je
Review №64

I have never had better service in my life. Thèse guys are organized and knowledgeable. The best store in the area.

Sa
Review №65

Went in this store and I was greeted by Yves with a smile. He got me a new phone and transfered information within 20 minutes. Thank you for the wonderful experience

ER
Review №66

Always able yo take care of what i need. Really helpful and kind. Went in There with a Broken iPhone at closing and they helped me for an hour without complaint.

Da
Review №67

These guys are professional and effecient. Im definitely recomend this store.

Sp
Review №68

Mohsin Salim helped me purchase and set up a Pixel 3. He was tremendously helpful, informed, and not pushy. He even drove to another store location and back to pick up one of the last phones they had in stock for me. I also bought another phone here 2 years ago.

Ke
Review №69

Had a great experience with Yves at this store. I can’t express enough gratitude for these guys. I walked in this store with an email issues and I walked out with a new phone with better features.

Ju
Review №70

This specific location is a goldmine of kind, helpful tech savvy people. I will only come here for help with my phone.

Da
Review №71

Today I visited the Verizon store which is located in courthouse VA. The guy who helped me with the very detailed information took about more than 45 minutes I believe his name was Ajay. He was fantastic and super. He was the one who made me satisfied with all information I needed.The bottom line is he is brilliant and has enough knowledge about what he is doing.Thank you Ajay. You are the MAN.

Co
Review №72

Went in today to start a new plan and couldnt be happier with the service. Ebony and everyone there was very diligent at their work, very knowledgeable, and very polite while answering all of my questions with great detail. I will certainly be coming back in the future.

Mi
Review №73

This is one of the best Verizon stores Ive been to. Real knowledgeable and fun crew working here. Yves is the man.

Ar
Review №74

Yves is my favorite. He helped me upgrade my tablet with a better one. The best store in town. I tell all my friends and family about this store. Thank you Yves,Salim and samadhi.

Az
Review №75

This is a very well run store. Yves was able to answer all my questions about upgrades i was elligible for. My situation was complicated and they helped me with ease.

Ri
Review №76

The best experience in a Verizon store ever. I was helped by two great salesmen who walked me through all the steps without being pushy

Ro
Review №77

Yves is the best salesman in Virginia. He sold me a new and I love it. I strongly recommend this store.

Le
Review №78

Go see yves. Dude is on point. Gives you the best information.

Br
Review №79

Amazing service from the great Kipoliongo.

J
Review №80

The service was great and very insightful. I had an issue with my phone and after a bit of communication and patience I ended up with a new phone.

Ri
Review №81

Went in this morning to get an upgrade. Yves was excellent. He helped me upgrade in less than half an hour. It was painless.

ma
Review №82

Great staff. Very kind and understanding. Came in with a question about my phone and they helped me with all my problems and how I can fix them on my own.

Mi
Review №83

Convenient store that was open even during these hard times. I would definitely recommend this store to any anyone who wants great service.

Da
Review №84

Under new ownership. Selection and service much improved. Still and all, its a Verizon Wireless franchise, so theres only so much they can do.

Je
Review №85

Thank you for the stellar service which I couldnt find anywhere else.

Ba
Review №86

Stopped by Court House Verizon store in Arlington. I am pleased to report that I received excellent service and much needed tutoring on how to set up my new 8 plus Apple I-phone. Kudos to Mohsin and Ajay. I am truly a happy customer.

Je
Review №87

In a world where buying a new phone is a worst experience than the dmv. These guys are professional and warm hearted. Great experience.

Ro
Review №88

These guys are pros. Love the vibe in this store.

KO
Review №89

I came to this store a couple weeks ago and i had a great experience. i worked with yves and i am one happy customer.

St
Review №90

Yves was an absolute ace. He upgraded my phone and transferred my data efficiently. Thank you.

Ch
Review №91

These guys were open during the virus outbreak while every other store was closed.No need to say more. Thank you.

Yv
Review №92

Quick and easy service and a awesome guy will definitely come back

Er
Review №93

I walked into the store maybe 15 minutes before closing which I normally don’t do and was helped by the store manager Mohsin. He was so completely helpful and awesome. So patient and accommodating even though the store had already been closed for almost an hour once we were done. Thank you so much again Mohsin!!!!

Da
Review №94

Was helped by Mohsin, the store manager. He was really easy going, extremely helpful, and explained everything he was doing in detail. Helped me switch phones and transfer data seamlessly.

Ir
Review №95

Yves is unbelievable. I love the service I get from this store every time I walk in here.

Ga
Review №96

The best service in the area. I went in for a plan change and they were friendly and helpful.

Ju
Review №97

Good store. I was treated with respect. Thank you Mr. Salim.

주원
Review №98

My favorite store in the area. they get more than 5 stars from me. thank you yves.

Jo
Review №99

I use to work with yves . He is very cool !! He is the best

Ab
Review №100

Verizon is definitely the best and they also hire such exceptional customer service oriented employees like. Mr yves Kipoliongo. He really helped me with my plan and phone. Thank you guys.

Information
25 Photos
100 Comments
4.8 Rating
  • Address:2200 Wilson Blvd, Arlington, VA 22201, United States
  • Site:https://shop.wirelesszone.com/va/arlington/2200-wilson-boulevard?y_source=1_MjczNDg5Ny03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D
  • Phone:+1 571-771-7100
Categories
  • Cell phone store
  • Electronics store
  • Internet service provider
Working hours
  • Monday:11AM–5PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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