The staff were very solicitous even with a store full of customers. They answered questions and volunteered valuable information even when we didnt ask which helped in our narrowing down our choices. Elena was so wonderful in helping us place our order and patient as we decided about fabric colors. I recommend them 100% and will definitely return for future furniture needs
Super friendly staff! The atmosphere while we browsed at furniture felt relaxed and we didnt feel rushed or bombarded by the staff. We received a great price on our bedroom suite and we are very happy with the quality. We also were happy supporting a locally owed business. We would definitely use furniture solutions in the future.
We have been a customer for a few years. We recently ordered a new living room set and the quality was good. Delivery didnt take as long as expected. They staff are caring and go above and beyond.
Very happy with our recent purchase. Not only are the prices fabulous, the service is too! Bob was welcoming and helpful with all our questions as well as the rest of the office staff! We will definitely be returning customers. Thanks!
My Husband (Norman Hunter) and I bought a sofa and have ordered a chair from Elena. An absolutely lovely person. The delivery guys were on time, more than helpful to carry out old sofa and bring in the new one. Very polite. I would recommend Furniture Solutions.
Great store to shop at! Great customer service, patient and most furniture is customizable to the color and style you are looking for. Definitely Recommend!
Like many people this past year, I am working from home and thought I would invest in a desk and retire the wobbly folding banquet table I was using. I live in Lewes, but I contacted my good friends at Furniture Solution. Years ago when I lived in Wilmington, I purchased my Lexington bedroom furniture from them. Bob and Janice worked with me. My office is off the MBR area so I wanted it to look similar. Janice and I kicked around a few ideas and narrowed it down to this Riverside Myra line. It was a special order, (I wanted a desk with a solid front, rather than open) and with COVID, shipping times were up in the air. However, Janice and Bob kept in touch with us the whole time on when to expect the furniture. It was worth the wait. Their 3-person delivery team traveled to Lewes and carefully delivered this beautiful desk. They even wrapped the door jambs so there would be no chance of an accidental bump. I think it looks beautiful and working from home got endlessly better! I actually think I am more productive now that I have space and storage! If you want special attention and expert design advice, Furniture Solutions is where you need to go! No matter where you live in Delaware, shop their store in Bear! You wont be disappointed.
We bought a new dinette set and matching Foyer table with stools. The quality is great and the service was even better. A big thank you to Elena for your assistance with the purchase and ordering.
Great experience from ordering to delivery. We love our new sofa and chairs! Staff is friendly and delivery guys were professional and made sure they cleaned up after themselves with the wrap. Would definitely recommend and use them in the future.
We recently purchased a mattress/box spring set from Furniture Solutions. Both Elena and Bob were so very helpful! They are extremely knowledgeable in their profession and guided us to the right set for our needs. And the delivery men were the most courteous team we have ever ever encountered in any home delivery! They were extremely cautious of our newly painted walls as they brought the new set upstairs and took down the old set downstairs! Thank you Furniture Solutions!
I feel like I searched every store in Delaware. I walked into Furniture Solutions and immediately got a different feel. Everyone was friendly, welcoming and informative. They even had the furniture I wanted in stock and was delivered in a couple of days. Would 100% recommend.
I ordered a reclining sectional in January and I finally received it in June. I was initially told the pieces would be in the store by early March. Unfortunately, the store claimed due to the pandemic, my furniture was slowing being made. Resulting in having it delivered in June. I gave the store four stars because of the lack of communication about the furniture. I felt like I had to constantly call to find out the status on what I ordered. It would have been nice if the store would have called and kept me updated as they received the three parts of the sectional, or how production was progressing. However, the store went above and beyond with delivery. The owner made sure my delivery was on the next truck, which Im extremely grateful for. The two men who delivered our sectional was more than accommodating. They made sure we were happy with out purchase and set up. The sectional was reasonably priced and seems to be nice quality. In all, I would recommend this furniture store.
I needed some heavy duty furniture that would last for a long time. I ordered a two piece living room set and I am very satisfied with my purchase. The furniture there is of a very good quality and now I need to order a high back chair and an ottoman to complete the set. The staff was very friendly and very helpful. I would recommend this business.
The best service from the start of sales to delivery. Best furniture solution for all of your furniture needs.Henry & Shelly Hom
I came to this business as a 1st time furniture buyer. Every step of the way I was treated with an incredible amount of care and respect. I was able to take my time and pick out the pieces that were right for me with great guidance from the showroom assistant. I had enough money to pay in full buy on delivery, but being young the owner and I discussed various financing option to help build my credit. He even pre-checked with his finance partner on whether or not theyd accept someone with little credit built up. This was obviously above and beyond; if there was a business that treats you like family its Furniture Solutions. The deliver was quick, and the gentlemen working were very professional. One piece I bought was a showroom floor model (at discount) and the wonderful deliver man had grabbed a wood crayon and started to fill in the scratches, after which he told me where I could get myself a wood crayon and what color range to buy. I bought a love seat, dinning room set, and coffee table set. All pieces are great quality, I bought all for under $2,000, and the service was the best professional service Ive every received. I would recommend this store to anyone looking to by furniture. Also, thank you to the staff for such a wonderful experience!
Bob was excellent to work with. We originally ordered a desk and bookshelves for our office with a 4 month lead-time, and while we were able to have our shelves delivered, COVID ultimately resulted in the desk order getting canceled. As unhappy as we were about the situation since now a new desk would not match, Bob did a lot of behind-the-scenes work to help us find a set we liked even better for just about the same price. They took care of removing the existing shelves and then moving in the new shelves and desk we picked out.This was a tough unfortunate situation that was able to become a win-win on all sides, so thank you Bob and team at Furniture Solution for your help!
Our purchase was a very good experience. The sales lady knew her product lines and prices, which were very competitive. The delivery team was respectful careful in delivery and setup.
We are first time clients of furniture solution and thrilled with the service. They gave us quality furniture at a fair price. We are planning to use them again for our next purchase.
My experience with Furniture Solution was phenomenal. I did not realize I could use SNAP to purchase and make monthly payments on my furniture. That took a big load out of my pocket book🥰. Furniture delivered with no problem. Very pleased.🥰
UPDATE:My husband Claude and I did return to Furniture Solution for a living room set. And again, they did not disappoint. We found the perfect reclining sofa and love seat. It came in just in time for the holidays. The Staff there is truly phenomenal. We need a desk now so we will be heading back to Furniture Solution very soon.My husband Claude and I purchased a beautiful dining room set from your store. We have been shopping around for awhile in search of the perfect set. As soon as we walked into your store we saw it immediately. We love our dinning room set because it is the perfect size, color and price. the delivery service was awesome. We are now looking for a living set and know exactly where to go. Furniture Solution in Bear, DE great quality, friendly staff and great customer service.
Moved into a new place at the beginning of the year and wanted a new Bedroom set. Went in and found exactly what we needed, a wonderful 7 piece set made out of real wood for a great price. Our customer service was great even though the delays due to covid we were keep posted on the progress of our bedroom set. Not to mention free delivery to our home, the 2 gentlemen that brought our furniture in set it up and placed right where we wanted it.I would definitely recommend anyone who is looking for a great set of furniture and great customer solutions to check them out.
We love the couch we purchased from F. S.! The service was amazing and the wait time was literally months less than other stores we visited. I would definitely recommend shopping there!
Good quality furniture at affordable prices. I like to shop local whenever I can and Furniture Solution met my needs. Extremely satisfied with my purchase and staff at this store.
Refreshing to have a family owned furniture store with the small town appeal. Customer service great and never pushy. Furniture quality is top notch.
Best part: Anthony the delivery guy. Best customer service professional ever.Bob is wonderful. Great accountability and great follow up. Man of his word.
I have nothing but great things to say about this store. Bob, the owner, was very helpful when I called to order my bedroom set. He was very responsive to all of my questions. The delivery crew was also great!
I purchased my first bedroom set from Furniture Solution in 1995. The store always satisfies my needs especially with the various colors and options they offer. The staff is always friendly and willing to Help.
Bob was great to work with. Unfortunately due to covid, and the ice storm in Texas our couch got delayed, but Bob was great with keeping us updated. I look forward to purchasing from them again.
I was looking for furniture when the quarantine first had started. It was very difficult to find a store open. I came across Furniture Solution and I got an appointment hassle free and in a timely manner. Bob is very professional and insures the customer is happy with the purchase. It did not take long at all to get my furniture. My two sister in-laws ended up going as well as my mother in-law and brother in-law. Great variety and overall wonderful customer service. The picture below is the bedding I picked out. I also got a very soft and comfortable mattress.
Very happy with the whole buying experience. My salesperson Elena was very patient and helpful. The pricing was fair and the delivery men were great. I would definitely recommend them.
Great team from start to finish. Furniture is beautiful, and exactly what I pictured!
Wish Id shopped here first, before I wasted time in 2 other furniture stores only cos they are closer to my home....this store is beautiful, Elena was knowledgable and no pressure....and Bob was beyond helpful and accommodating...and Dale LOVES his chair....thanks soooo much for your flexibility in making this happen for us, in a year that has been anything but helpful and accommodating...and BTW, now I want to order one for myself...so youll be hearing from me soon...again....:)
We are so pleased with the exceptional service and staff at Furniture Solution! We needed to purchase a lift chair and were having an issue finding one that could be ordered and delivered within a reasonable amount of time. The owner of this store was willing to sell us a new chair that had just arrived at the showroom. He worked with us to ensure a quick delivery. The delivery was flawless and the delivery guys were awesome. We cannot thank you all enough for your help and would not hesitate in referring anyone to your store!
We were in serious need of a couch sine the present one was damaged. Service was great and she found a good couch on site since delivery of couches was about 6 months. Delivery men were very nice and quickly put it together and took the old furniture.
Reliability is an attribute which I value in those with whom I do business....whether finance, healthcare, or home furnishings. My wife and I became customers of Furniture Solution in the fall on 2020, at a time when Covid-related supply chain delays were substantial. We had shopped around, visiting other retailers, but price brought us back to Furniture Solution. Though our order was placed in late fall, and took until mid summer to completely fill and deliver, we were kept in the loop in a timely fashion. What minor concerns developed were addressed in a courteous manner. Delivery was on time, with Anthony and his crew always pleasant and focused. When all this is added up, the sum is reliability. We recommend Furniture Solution, and will continue to bring our business in their direction. David Podrasky
Needed furniture for basement entertainment area. Elena was very helpful and patient with our many questions. The men who delivered the furniture were very pleasant and placed the furniture in our desired location. Pricing was less than other furniture stores in the area. If youre looking for quality and personal service, this is the place to go!
Our furniture came in early and we love it. Very impressed! We searched several stores and Furniture Solutions had the best price. Will definitely use them in the future.Toni G.
I have a bedroom set that I got from here 26 years ago and it is still holding true! I just ordered a new living room set and tables. Pandemic is slowing down shipping, but I couldnt ask for friendlier service. Great quality furniture that will last for years! Very happy with my purchases.
My husband and I decided to replace our living room furniture recently. I did some research online and we knew exactly what we wanted. Although the pieces we were looking for were not on the showroom floor, the staff at Furniture Solution made it extremely easy to order them. We were warned about possible shipping delays, but the items arrived within a month. Our new sofa and recliner are so comfortable!From the moment we walked into Furniture Solution, we felt welcome and comfortable. (We visited another furniture stores that same day and got completely ignored.) Everyone, from owner to delivery men, was helpful and professional. We will be back!
I had the nerve to purchase furniture during the pandemic, not thinking how it effected the world around me! Thank goodness for Furniture Solutions! They made me aware that it would take awhile before receiving any furniture that I ordered. They communicated updates and delivered whenever a piece or 3 came into their facility. The delivery team was also awesome! Prices were awesome also. Thank you Furniture Solution!
My husband and I recently purchased a mirrored dresser and we love it! It fits our room very well. Very nice and spacious! We were looking for one for a while and we finally found the right one! Very good prices and styles, will recommend furniture solution to friends and family.
Such wonderful service and amazing knowledge of how products are made. We went in there to look for side and coffee tables and were greeted so warmly by the cutest dog. Then the humans there took the time to listen to what we needed, ask about our preferences and timing, then walked us around the showroom to provide information. Highly solution-based and consultative, not pushy or vague. Everything happened how and when they said it would. In addition to a coffee table, we got a sofa and loveseat too. Highly recommend!
A delightful shopping experience. Bob was great to work with, showing us alternatives and options, and the delivery and installation experience was was spot on! And the sofa! It is just super! We will certainly go back when we need other items.
I ordered a coffee table and 2 end tables after seeing them on their website. I worked with Elena who was very helpful and courteous and answered all my questions. Their delivery date and time were spot on.Definitely a place I will do business with and also recommend them to others.
Great service, high quality! Was searching for a reclining leather loveseat at all of the furniture chain stores and was disappointed with the quality. Found the perfect one at Furniture Solution. Very comfortable and well-made. Also ordered a custom recliner chair to complete our den/entertainment room.
Always have the style of furniture that I like. Very nice people to work with. They are always trying to get the furniture that you want with great quality, will always come back to shop here.
I love this store. My experience was so easy and went flawlessly. We got a great deal the people were really friendly and I would recommend coming here for all your needs.
First purchased here after a whole house fire about 26 years ago. Selection was extensive and of the highest quality. Just recently purchased a sofa and loveseat of a well respected and quality brand. Although quality certainly matters, it is the exceptional, informed, and courteous personnel that made it our first and only choice.
I am very pleased with the furniture purchased from here. It is durable and comfortable. I get many compliments. Elena was wonderful as a sales person. She was personable and always got back to me when asked. The delivery was wonderful. They took time to find the most disruptive way to get the furniture in my home. The delivery men went above and beyond. Everything was professional.
My flex steel sofa is so nice. The sales lady was very helpful. Delivery was great, every one was so nice and helpful.
I purchased a couch and loveseat back in July 2020 and just got it shipped to me last month, March 2021! It took a very long time to get it due to the whole pandemic thing hence the 4 stars. I know that the manufacturing and shipping issue was beyond their control and it was frustrating not knowing exactly when I was going to get my furniture. However, the furniture is beautiful, comfortable and of good quality. I had an issue with the zipper on one of the couch pillows but they promptly replaced it with a new one. I would definitely buy furniture from them again because they have a very nice selection and hopefully the pandemic manufacturing and shipping issues have been resolved.
We very happy with the ability to order Amish built furniture. The quality is great and it suits our wish for solid made American products.The guys that delivered and assemble it did a great job as well.Definitely on our list to shop there again when the need arises
I have been coming here for years. I always have the best experience every time I walk in. Everyone is pleasant, helpful and patient when its hard to make a furniture selection. Even the delivery team was great, always friendly, welcoming and knowledgeable. I look forward to coming back in the future for my next furniture purchase.
Helpful staff and our furniture was delivered quickly, as promised. We were very happy with the service.
Great selection of furniture to suit every price range and style. The only thing better than the selection of furniture are the folks that work there. The staff there are extremely friendly, knowledgable, honest, and helpful -- and so are the delivery men! These folks are also very accommodating, especially when it comes to delivery dates and times. I cannot speak highly enough of Furniture Solution or the people that work there.
I have purchased furniture from this store twice now. Each time I have had such a great experience. The staff is very pleasant and helpful and delivery is painless. I refer all of my friends and family to this store and will continue to purchase in the future. I will be shopping for a new dining set next!
Bob and his team were a pleasure to deal with. We love our new furniture and are probably going to buy another set in the future. Bob has a great selection and awesome customer service. If he does not have something in stock, he can order it for you, which is the route we took. The furniture took a while to get due to Covid, but that had nothing to do with Bob or his team. The furniture was definitely worth the wait and we would surely do it again. Everyone that comes in to our house loves the new sofa and loveseat. We cant recommend Furniture Solution enough!
My husband Kyle and I bought our bedroom set here and we are very pleased with both the sales staff and the delivery staff!! We will absolutely do business here in the future for all of our furniture!!
Purchased several items from Furniture Solution. The most accommodating sales personnel I have ever experienced. You will not be disappointed.
The sales lady was very helpful, polite and helpful. If we need anything in the future we will definitely patronize them. Thank you.
Great friendly and helpful . Delivery men were considerate and quickly had setup complete.
Thank you Furniture Solution!! You guys are awesome. I came into your store two weeks ago and bought a nice solid wood dining room set. I love my set and it looks beautiful in my home. You guys are amazing I entered your store and felt the love right away. Great quality of furniture and great customer service skills. Go check out furniture solution, you wont be disappointed. and one last thing Bo is amazing dog lol !!
My husband and I recently purchased a new living room sectional, kitchen table, and bar stools, Elena was extremely knowledgeable and helpful in finding us exactly what we wanted, I highly recommend this store for all of your furniture needs, It is like dealing with knowledgeable family!
We wanted a leather sofa that wouldnt break down after a few years. Robert took the time to explain and show us the quality of the materials used in his brand. We selected a beautifully, rich leather sofa that fits both of us comfortably! Service was over the top. We will definitely go back when we need another piece of furniture!
The price, quality and delivery service was outstanding. I have already recommended this store to my family and friends. Quality service, great prices and great furniture.
Love this place!!! Elena is really kind. She kept me in the loop through the process of having to wait for my day bed to arrive. I will shop here again.
We recommend Furniture Solution. Great customer service. Delivery men were amazing and helpful. We will purchase from them again.
Had a great experience. Explained what we wanted and was shown the options available and explained the differences in each piece. We were told it would take approx 8 weeks for delivery due to the current health situation, everything arrived in 8 weeks. We love the furniture. Staff was excellent. And of course Charlie (AKA the adorable dog) was an added bonus. You cant go wrong by shopping here. Also no a big chain store which I love.
Elena was awesome and I will definitely go back!!
Excellent service from picking out my new couches to delivery, I will return again!!
I knew the exact furniture I wanted to buy before finding Furniture Solution, so it came down to price and ease of doing business. My entire transaction was done over the phone. Bob cut right to the chase with a friendly / no pressure what will it take to win your business, which I appreciated. We agreed on a price and then we had to figure out how to get the furniture to me as I live a few hours from the store. Bob presented a few custom options and made it work for me. The delivery process was flawless, white glove all the way. Preston was friendly and courteous while making sure the furniture was properly assembled and placed in the location I desired. I welcome the opportunity to buy furniture again from Furniture Solution.
We ordered a complete bedroom set and it arrived earlier then expected. Furniture and service was excellent. I recommend this store to everyone. Home Town Feel compared to larger stores. 5 STARS.
We just bought a flat screen TV. WE needed a suitable table. The folks at Furniture Solution had just what we needed. Great price and delivered 3 days later. Great Work!
I absolutely love my furniture!! Amazing prices and best quality. The Cohens are amazing to work with.
We brought furniture from here after searching for 5 years!!!!!! This store has so many options!!! From color to material!!! There was a mistake made and they did what they could to accommodate the problem! We have been bragging about the furniture and employees!! They are amazing! No pressure to buy. We will be returning for more furniture!@@
When we got all our furniture we were very happy with how it looked thank you very much👍👍👍👍!
From moment I walked in customer service was outstanding. Elena very attentive to my needs and concerns very helpful. The 2 drivers that delivered my chair most cordial and professional as they made sure to carefully not to damage anything in my house (set up quick and easy) ...gave them gatorade show appreciation as weather quite warm. Would definitely recommend to all my friends looks for furniture reasonably priced.
Experience went very smooth from start to finish. Delivery was quick and on time. We love our new loveseat!
The best place to shop for furniture. Outstanding service, delivery and setup. Thank you so very much.
Totally recommend this place to everyone! They are kind, knowledgeable and patient. We have been shopping around for about 6 months and everywhere we went, they didnt have what we were looking for and were very pushy and literally stalked you trying to push merchandise on you. Elena was so awesome and funny may I add. They had us with good product, good service and great price point. Her sweet Italian accent pushed it from 5 stars to 100! The owner even came out to greet us and thank us for our purchase. Grade A all the way!
Beyond wonderful experience. Bob was very attentive to our needs as was his cute 4 legged assistant! Not only did we find exactly what we had been searching for, but we genuinely enjoyed our time in the store! By far the most enjoyable shopping experience! Safe to say we will be back with any furniture needs in the future!
Super friendly and knowledgeable staff. Table and chairs arrived on time, assembled and looks great. Would purchase furniture from them again with no hesitation.
Only place to buy furniture! Great quality, amazing prices, awesome service!
We are loving our new coffee table. The service was great and we are very pleased with our purchase. 100% recommended.
I was looking to furnish 6 rooms in my new house and went to Furniture Solution. Their prices could not be beat, as we shopped around extensively. Very knowledgeable about the furniture quality and brands.They said when things would be in and they were spot on the dates.No hassles with delivery, very professional delivery team. I have since bought more furniture and have taken family members there as well. Very consistent with quality and delivery. Could not have been happier!
Although Covid has placed extreme pressures on businesses to get materials and products to customers timely, Bob and his staff have been very responsive and forthcoming about delays and overall we are very happy with the service and quality of the furniture we have received. I would definitely shop with them again and hope that others will continue to support this small business.
We were very pleased with the staff, furniture and delivery.
They had awesome customer service and the delivery men were very respectful and kind
I have purchased a few items from Furniture Solutions in Bear, De over the years and have always been satisfied. Our latest purchase was two chairs. These chairs are both elegant and very comfortable. I am very pleased with my purchase.
The staff and owner were fair, friendly, and professional. We had bought a couch from them in early March that just was not right. They allowed us to exchange it for another and use it for the following 4 months while waiting for it to be custom ordered and delivered during the pandemic. Our new pair of power-reclining couches are soft, comfortable, and look great in our living room. Will recommend this place to anyone looking for furniture!
Looking for furniture is a go to the next store to see what they have kinda thing. My wife and I went to one store before coming here. Between the quick Hello from someone (which we didnt get at the other store and were just ignored) to the understanding of we need time to look around. They answered every question we asked, very friendly staff all around. When we decided on the living room set we liked the best(picked color and options) it was a easy and quick deal. Upon leaving we called back to order the matching recliner/rocking chair. The 2 guys that delivered our set about 6 weeks later just completed the set of great staff. Would highly recommended if your in the market for new furniture
Great service. Very accommodating with delivery options.
Great experience furniture solution had exactly what i needed. i was pleasantly surprised because i never heard of this store before. Excellent customer service. Next day delivery with know problems at all.
Prices not reasonable, especially during these difficult times.
I was extremely pleased with the service. The sales person was very professional and friendly. Definitely knew her product and we received a very good sales price on the sofa. Even though we have been in the COVID shutdown, etc. we received our sofa in very good time. Plan to visit again.
I was extremely please with the service.Bob is very Professional and friendly 18 years ago I walk into that store and love the selections of furniture’s and I would recommend it to anyone that needs quality furniture’s