Had to wait a bit as they only had one person working. But he quickly took care of me once it was my turn. Very professional and I could tell he was really trying to help the person there before me. Store seemed well stocked, clean and I appreciated they had some seats available for anyone waiting.

This was excellent service .Will treated us seniors with respect and patience.

The representative was Genesis( from Greensboro). Fantastic experience. Incredibly helpful and patient as we were new to AT&T.

Diquan is a very positive and happy person to work with! He was the only one working and there were multiple people in there needing help and he was working with multiple of us at a time! We definitely will be working with him again in the future!

Awesome place to get your newest phone. Even if you have had some credit issues they will come through.

Diquan was very helpful & professional. You doing a great job. Keep up the great work.

Shawn is a respectful, considerate and knowledgeable sales person. So thankful he was my rep. I was dreading my visit because of a past experience at Asheboro, but Shawn fixed my problem, answered questions that were probably silly to him, and just overall was very kind. Thank you Shawn and AT and T

Diquan was tremendously the best retail consultant I have ever had the pleasure of dealing with in the last 10 years of service with AT&T! He’s surrounded by great employees who support him on every transaction. Their store manager Laranja is one of a kind, she always greets us and take great care of us! Shawn rocks as well! Thank you Asheboro AT&T for your services and way of doing business.

Diquan was really good will work with him again. Helped us out a lot with are new phones

This is the best AT&T store Ive ever visited. This will be the only store I visit from now on. They have the best customer service! In and out fast! They take great care of their customers, whether it be a busy or slow day!

Very professional service at AT&T on Dixie dr in asheboro my representative was Shawn Eaton he will go very far because he is very professional at was he does.I recommend his store to anyone.😀

My husband and I came to the store in hopes of merging our phone plans to save money but we had no idea how much money wed actually end up saving. Byron helped us merge our plans, get all new phones, update our service to unlimited, and still managed to save us over $100/month. Part way through our visit, Byron noticed our 8 month old getting a tad fussy and he turned on Finding Nemo for him to watch while we wrapped things up. Byron was able to give us a great experience while also attending to several other clients in the store on his own, with ease. Outstanding customer service. Would definitely recommend!

Shawn was very helpful and professional.

Terrible service only 1 worker with 20 people waiting.

I had been with at&t for Several years & was always pleased with my entire experience. To no fault of theirs this horrible virus hit the US, so it was understandable that stores were closed, although I hadnt planned on their customer service to take a nosedive & trying to use the automated service, that has been enough to make a person go insane. Going into a store now, well, because I didnt have a contract, I didnt appreciate how I was treated, as if I wasnt important enough to help with my issues only because Im a pay as you go customer. I was Finally able to get through to 611, although couldnt understand anything the girl was saying, hopefully my service will be terminated at end of this month. I will Never Ever do business with at&t again & all the bragging Ive done for many years, well,it Stops Now.

Awesome staff and great customer service Byron Shawn and laronja were simply a joy to work with couldn’t be more satisfied with our experience!!!

II stopped to take care of my bill and they were most helpful and expeditiously took care of me!

Had a pretty big issue but have to say that the upper management stepped in and showed that they really do care about the customer. This is so rare today, and despite the trouble and frustration I am glad to have some faith in humanity restored.

No issues really. It’s usually FirstNet issue but At&t does what they can to make it happen.

The staff at the Dixie store was very helpful and extremely knowledgeable. He was very professional yet personable and explained everything he was doing. I would recommend this store to anyone wanting a quick yet thorough experience. Never has it ever gone so smoothly in dealing with my iPhones before.Evelyn Compton

The agents at at&t in Asheboro are so friendly and helpful. My mom had never gotten the type of phone before the agent took time to help with whole setup for my mom. And welcome me back when my phone comes in to help me as well! I have great experience every time I have been there!

Sales reps could honestly do better listening to customers and look at their situation instead of ignoring them or putting in bare minimum work. We always end up going to Greensboro after visiting this location, as Greensboro has better service and have reps that listen.

Very helpful and nice each time I come in. Jordan helped me get a working phone and it was so simple. Thank you guys!

Great customer service and very knowledgeable staff!

Personable, knowledgeable service

Been to this store a few different times. Great experience each time! Laronja is great really knows her stuff and is extremely polite and patient.

Great customer service! Safety was a top priority!

This place needs to educate its workers on services, basic cell phone knowledge and manners . I have nothing but trouble from this store. 🤦‍♀️

I had a complicated issue that AT&T was unable to fix along with the employees at Best Buy. In and out of the shop with no hassle in half an hour. Definitely recommend these guys.

Great customer services! Byron was very helpful and informative. Great place to shop phones!

Sales associate was Awesome! Patient with my ignorance of Apple phone and so respectful. Will recommend to anyone looking for phone assistance!😍

This ATT has by far been my favorite. It was quick and easy going in there to get my iPhone upgraded. The employee named Austin was extremely helpful and so friendly. Greeted me right off the bat, with a smile and made my experience hassle free. I’ll never go to another store now that I’ve been to this one. Highly recommend!

Very friendly and helpful staff!

Went in to AT&T addressing my concern with the bill, about my payment that should of been lowered since both my phones on my account are completely paid off after its two year contract and finally got it figured out and addressed by a very helpful sales consultant there by the name of Brittany Clark. She assisted me accordingly and was able to get it fixed and also went over with me the new plans with the no overage data plan. She was very informative and gave me all the information I needed and fixed my bill to where it should be. Thanks again for the service, been with AT&T for 8 years now.-David Ho

Definitely THE best customer service I have received from ANY phone company. I am pleasantly surprised that everything was done with patience, poise, and respect. I will be with AT&T for a very, very long time!

Went in to check on upgrading and ended up getting an upgrade and adding a new line. Byron was a great help and really new his stuff. Great job.

WORST customer service of any phone company! Most definitely one of the worst mistakes I have ever made choosing them for cell phone service! I was on hold to speak to a representative for over 40 minutes just to get help with unlocking my phone because I paid off my phone in store and it wasn’t showing up on my account 😕smh I just was ready to get out of their money trap!

Excellent customer service! Fernando is very helpful and knows what he is talking about with how to get things done. I have to send off my Galaxy Note for repairs and need help with getting a new SIM card to put into my old phone. Very friendly and professional, thank you!

Had a great interaction with Greg in this location. He helped save me money on my cell phone bill and even got me a great deal on directv! I love the Sunday Ticket!

Ran my credit twice after I told them not to now I have 2 hard inquiries on my credit report. Horrible customer service to resolve the issue. Also didnt want to exchange my car charger after it breaking and only using it for 2 weeksI would not recommend this ATT store they are there to make a sale and everything after they can care less

Jordan was a great big help!! Really made what could have been a stressful thing into a dream. Thank you!

Hello I am the new district manager for this area. We have a new staff in place and its growing. We are happy to help you with customer service, sales, and anything else to help you have a GREAT experience with our team! Come visit the new and improved Asheboro location. We also have bilingual help as well making us your one stop shop of cellular and home service needs!

Customer service was excellent, made me feel very comfortable and set me up with my new phone and account. Strongly recommend bringing your service here.

This is a great place to bring your business. The staff is very friendly and helpful.

SAVE YOURSELF ALOT OF TROUBLE and HARASSMENT. Don’t go here for your mobile service, or any service.LAZY, RUDE, Absolutely No Help, and bad attitude.Extremely poor customer service.No help what so ever.No one would say who was in charge.Then,After coming out from around the counter to get in my face he then said “he would see me later.”He better hope not.

Very bad experience! Will never be back or use at&t

The Manager and reps are outstanding and always courteous. Def would recommend returning here for all my wireless and entertainment needs!

Went there to just activate a phone and already had the phone card too. The employee made us buy a whole new monthly plan and wouldnt use the prepaid card we had he said the system wouldnt take it but we all know it was just about him getting his commission. I ask him to help set up the att app on the phone I had and he would do it for a fee. Like att service but did not like the store.

Great customer service! If you need anything, just ask for Byron Clegg. He knows his stuff and takes his time on explaining how to fix the problem.

This storeso employees were awesome! They helped me with all of my small problems and even got me a new phone! I recommend coming to this store if you are (or plan to become) an AT&T customer!

I would recommend this store and staff to any and everyone wonderful people even better customer service goo see them !!!!

Excellent customer service love the staff I would recommend any and everyone to do business with the asheboro location

Very pleasant experience. Little wait time and super knowledgeable staff.

Sad

The staff was very courteous and knowledgeable. They saved me $500 when I switched to DIRECTV.

I went back to this location after a few months and its only got better! What a great staff!

Bilingual manager tried to convince me that there is no such thing as cell phone spyware or monitoring. In his 8 years in the business, he has never had anyone come in and show him, Look, there is spyware on my phone- look, someone is tracking me. Are you kidding me? Have you ever seen an IQ? Have you ever seen Uranus?

This at&t is my lifesaver! The staff is always so helpful and thorough! I recommend this location to everyone!!!

Great customer service! Great people. Very helpful

The staff was wonderful, kind and very helpful, it was a very pleasant visit, and I highly recommend you visit The AT&T Store in Asbeboro, Clairine, and Britney were both wonderful. I would highly recommend theyre store in Asheboro N.C. And I give the staff five stars!

I was told I could keep my old number but had to get new numbers because my number was put on hold is what the rep told me which makes no sense!

They hooked me up with a free Ioad with my new IPhone. $10 a month for service this was a steal

Excellent customer service and the staff is about as friendly as they come

Never again will I ever step into an AT&T store.They lie or dont tell lol.The switch thats a joke.Service is pitiful and customer service is right there with it.All we got was two phones and a free one.And he said here is three free ipads we said ok.Didnt ask for them didnt want them.Well guess what they are not free.$300 each

Place is a joke. Have problems because they tell you they can save you money and your bill goes up. Phone customer service says go to the store and then the store tells you to call customer service.

Best experience! Loving my new DirecTV and Internet!!!

Every one is very friendly outgoing and respectful great customer service

Nice clean store great employees

Great store. Wonderful staff

Great customer service! Brittany was very helpful!

Awesome customer service. I came in to pay a bill and was offered many different things.

You need pay kiosk!!!!

Didnt go in there

Great service. New store looks great!!!

I had a good experience at this store I will shop here again at least I can get help here without an attitude unlike the call center

Great staff and very attentive to needs.

Nice and friendly staff.

Been is this store several times. Fast, friendly & knowledgeable service.

Great customer service!

Very nice staff and location

Best store in the area!

Best prices in town

Great staff and very knowledgeable..

Great customer service!

Slow slow speed up to slow down.

Great customer service!!

Great customer service

Great costumer service

Great customer Service!

Great Customer Service!

Great service

Always a problem anymore

Awesome Service

Friendly knowledgeable staff

Good service

Very friendly staff!!

The young Fernando was very attentive and kind, filled my expectations since each question I had always had an answer for each one of them