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James River Equipment
2421 US-64, Asheboro, NC 27203, United States
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James River Equipment

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Re
Review №1

Very nice, pleasant visit. Husband & I were looking for a good, sturdy, dependable lawn mower, without breaking our bank. Had a very nice, friendly salesman, knew his job. Described mower, functions, extremely helpful. We bought it then. Ken Jaeck, is his name & knows his John Deere products very well. Highly recommend company, & this salesman.

Ja
Review №2

Friendly service and good parts selection.

Ra
Review №3

Purchased a Zero Turn 530R. Josh worked through a few hoops to get one ordered. The attachments were on back order. I was able to use the Mower this week. Talk about a slick machine. Well worth the wait. I had to tether my hat down cause it kept blowing off.

NC
Review №4

Traveled 1.5 hrs from our farm to purchase a 100hp tractor at James River Asheboro (have a Quality JD dealer 3 miles from our farm). Ken and everyone was great, good price and did us right. Looking at another purchase next year and James River will be the place.

Jo
Review №5

The sales person that worked with my wife and I was great. Answered all of our questions and was patient making sure we got the equipment we needed.Brad white was very helpful. I would recommend this dealer to anyone.

Na
Review №6

Very friendly and helpful. Good prices too!

Ro
Review №7

I needed a part for my lawn mower,they had it, asked if I needed help to install it. I highly recommend this place.

KE
Review №8

Very helpful and cheaper on chainsaw than the lowest price I searched online. recommend trying here first..dont let the john deere trick you into thinking everything is overpriced because its really good deals here

Ta
Review №9

Service department is great. Knew exactly what we needed from a picture. Daniel was very friendly, as was the receptionist.

Ge
Review №10

Good people had the parts I needed good service in and out quick.

Vi
Review №11

Super great place, the staff and the service was awesome....Even the customers treat you like family.

Ja
Review №12

Best service you could ask for...and great quality equipment.

Er
Review №13

I was greeted promptly and all of my questions were answered. Nice facility a nice people

Ke
Review №14

As will all the James River dealerships, was an excellent visit. Very friendly and helpful staff. Very clean and well organized showroom.

Ve
Review №15

They are always nice and helpful here

We
Review №16

Josh is awesome. The company is green greed driven. I paid cash.

Am
Review №17

Josh is a good guy. James river is to greedy tho. John Deeres is over priced. Sold my x330 and bought 2 cub cadets

Wi
Review №18

After shopping on line and thinking I knew what I wanted. A friend suggested that I talk with Brian. Meeting with Brian he asked what I was thinking. Explained to him my last mower lasted over 30 years and I really liked it. He explained the mowers I was thinking x350 was not the mower I was replacing. After showing us the x570 and explaining the features and again doing paperwork he rolled it out. I am very satisfied with the time he took and the deal he offered. After mowing the lawn I realized that he sold me exactly what I Wanted. I will suggest to anyone give James River a chance.

Ch
Review №19

Very helpful, and was willing to spend a lot of time to help me.

To
Review №20

Ken is the best sales rep!

Bi
Review №21

Friendly people and fast service.

Me
Review №22

I went to buy a lawn mower and after comparing prices I went back to John Deere in Asheboro N.C.There was ONLY one lawn machine out on display and since I am not an employee of the store I didn’t know they had lawn machines not put together so I asked the price of the ONLY one I seen and told the employee I would buy it then I found out they didn’t take debit cards so I only live a few miles from there I left and got my check book and hooked up my trailer to put it on. As I returned he had most of the paper work done but when he was going over the price again on the paperwork I realized it was 400 dollars more than I was quoted when I asked about it I was told he thought I was talking about another lawn machine OK first of all there isn’t another lawn machine out here to look at so how was I referring to any other lawn mower than the only one I seeThere was not an answer to that so I politely picked up my checkbook and left and went to another store and bought a lawn mower.

La
Review №23

Dont believe that you would find a better parts department. Great group of people there.

Mi
Review №24

I do business with them on a regular basis. The building and parking lot is very clean. The folks that work there are pleasant to deal with. They call you when your parts come in. They give correct arrival dates when you do need to order stuff. They load your items in your vehicle.

Gr
Review №25

The salesman stayed after closing time to help me on a Saturday.

Ma
Review №26

Great looking store. Great service. Awsome employees. Left with my parts and a smile on my face. 😊

To
Review №27

Great place, a lot of inventory, good people! I had a really pleasant experience there. Josh, one of the salesman, was happy to answer my questions and show me around. I was excited to walk out with my first 0 turn mower!

Mi
Review №28

Went to but a zero turn mower at Lowes for $ 5800 with a 6 month warranty. Came here to james river and about a zero turn 54 inch Z for $6800 with a 4 year warranty and a true floating deck and a way bigger engine and built way better.do ur home work like I did B4 Ubuy from lowes or tractor supply.

Ma
Review №29

Super helpful knowledgeable and friendly staff

Ch
Review №30

Ken made our experience great. Pleasure dealing with him. Notice it wasnt a good experience it was GREAT!.

Ri
Review №31

Always a pleasure dealing with the sales personnel. I would definitely recommend buying equipment here

Mi
Review №32

Company did not care had my mower and said it would take 21 days just to look at it. Picked it up and had a local service company come out in 2 days and did the repairs. James River never even reached out to ask about my issue I had to call them over 20 times just to get the unit picked up and then I had to go pick it up my self to take it to a real repair shop. Stay away from this company........

An
Review №33

Astonishingly great prices on parts, very competitive with online after shipping. They had a great inventory. They are very friendly and knowledge. I will come back there for sure.

Je
Review №34

Great service

Co
Review №35

These guys and gals are top notch. I drive almost an hour just to do business with them. Only place I will take my equipment to be serviced and worked on.

Be
Review №36

I definitely recommend getting your lawn mower tractor parts and service from James River. I needed a part ASAP was able to pick it up the next day. Staff was awesome!

Ji
Review №37

They are slow on getting equipment transferred in and slow about calling you back, estimated 1 week for bushhog transfer and delivery. Its now looking like 3 weeks

Jo
Review №38

Josh is the go to guy!!! Great service during and after the sale. Bought my new 1025r couldnt be happier with it so I went back and got a landscape rake and trailer. Also big thanks to the guys in the service department for walking me thru some problems. Will definitely go back. Thanks Josh

Sc
Review №39

Visited this store on 11/19/2013 and was very pleased with the customer service received. came in to purchase a leaf blower, they were knowledgeable and was able to answer all questions without having to refer to someone else or a manual. There was no pressure, or awkward stare. happy to say i will be back again as they have about anything you could need for yard work or gardening. its not just a tractor sales and service dealer

Sc
Review №40

Had a great experience with Keenan Jones while purchasing a used tractor today. He arranged for the tractor to be shipped in from another store with no obligation to purchase. Pretty simple process overall but other than taking awhile to find the key, I was in and out in a little over an hour. Thanks again Keenan!

Jo
Review №41

Got to love all those big green tractors!

Ro
Review №42

Great service couldnt be better pleasedKen Jaeck is a very good person was very impressed with his kind help. Everyone was great!

Ke
Review №43

James River in Asheboro is a great dealership. The parts guys are top notch and always keep us going.

Ke
Review №44

I love dealing with this place. All the people are friendly, helpful and knowledgeable. Especially the one named Kevin that works in parts.

Ch
Review №45

Went there to get a PTO clutch and change it myself. Prices are very high. After spending $500 I attempted to change PTO clutch myself in the yard. After I spent a half hour trying to get it off unsuccessfully. I came inside to ask for help and overheard them in the office making fun of me. They told me it would be $300 just to take it off . So I left and found another mechanic that would take it off and put the new one on $40.

Br
Review №46

Justin Chris and Ken always take care of me and my equipment

Be
Review №47

Very helpful, had the part I needed in stock !

Jo
Review №48

Good service, knowledgeable staff, well stocked....from landscape equipment to your big farm harvesters, they likely got what your looking for. Prices are competitive for the area.

Im
Review №49

Staff especially Austin extremely professional and friendly.

Ha
Review №50

If ya got the money honey its a really big boy toy haven.

Jo
Review №51

I received top notch service from Kevin in parts. They always have what I need.

Do
Review №52

Rip off

Jo
Review №53

I can only comment on my experience with the repair service of my stihl chainsaw. I was charged almost $100 for work that I did not ask to be done. I just needed it to start and explained on the phone that to get any more work done would not make sense because of the age of the saw. I had put on a new spark plug and put in new fuel but on the invoice it said dumped out old fuel and replaced spark plug. as well as other items that were replaced that I did not need. They did take some money off of the total bill but it was too little to late because in addition to the sticker shock of my final bill the wait time for it to be repaired was over three weeks. Definitely disappointed and I will use another local dealer the next time I want to purchase any stihl product or have it serviced.

Bi
Review №54

Great courteous helpful staff, good prices.

Ma
Review №55

Great variety of farming equipment and great customer service

Cr
Review №56

Not really a John Deere guy. But, these folks are so helpful.

Wa
Review №57

Great deal great store manager. Thanks

Ke
Review №58

85% chance I get handed the wrong part. Its getting ridiculous.

An
Review №59

Love this place!!! Hate it raining today, kept us inside and off the yard. Maybe next time!

Ad
Review №60

After several attempts to make a purchase really expensive equipment at this place the first time a 50 to $60,000 tractor and nobody even acknowledged I was in the store I simply went down the road and purchased a Mahindra now called back again several times a day to see about purchasing a forestry Mulcher attachment or disc cutter for skid steer which usually runs 20,000 plus I cant even talk to nobody no financing I guess my moneys not green enough I do not have long hair and look kind of rough around the scenes but I own for companies and none of them do business the way this one does this is only speaking for the Asheboro store I wont be calling back

Ja
Review №61

Great place

Le
Review №62

Delivered equipment. Quick and courteous service.

Da
Review №63

Didnt have what they told me that they had. Recon they could order it. I can do that myself. Dont think that its a place to go if you need it now!

Ja
Review №64

Called these folks because my mower would not start and I could not find the problem. $500 later, mower still wont start, still dont know why.

Ra
Review №65

Great service and very knowledgeable

Ki
Review №66

Awesome staff and great service

To
Review №67

Good selection, friendly staff.

Mi
Review №68

Carried my TRACTOR to get a check up.

Da
Review №69

Very friendly and helpful.

Kr
Review №70

This is a nice dealership!

Jo
Review №71

Always has what I need

Mi
Review №72

The ppl were friendly and worked with me even though the warranty was out on my gator thanks Pat and Denise

pa
Review №73

Very helpful

Pa
Review №74

Very helpful.

St
Review №75

Knowledgeable friendly and helpful staff

Bi
Review №76

What a great selection!

Da
Review №77

Where I buy my equipment

pa
Review №78

Josh Durham is the best

Gr
Review №79

Great staff 👍

Ga
Review №80

This Dealer goes above and beyond on fixing problems even when STIHL does not stand behind their product.

Am
Review №81

The staff can be rude at times. We had to wait for someone to help us. And the layout is a little confusing.

De
Review №82

A good place

Bi
Review №83

Good people

ro
Review №84

Nice people

MC
Review №85

Unloaded..! Enter by US65 !!

Le
Review №86

Friendly staff

Al
Review №87

John deere store

'D
Review №88

Always a good experience at James River

Me
Review №89

Good place

HS
Review №90

Lots of toys

Ro
Review №91

Expensive

Ch
Review №92

They have the parts

Lu
Review №93

Your excellent attention

Na
Review №94

Smoke

Information
27 Photos
94 Comments
4.4 Rating
  • Address:2421 US-64, Asheboro, NC 27203, United States
  • Site:http://jamesriverequipment.com/
  • Phone:+1 336-625-2212
Categories
  • Lawn mower store
  • Construction equipment supplier
  • Construction machine dealer
  • Construction machine rental service
  • Dairy farm equipment supplier
  • Lawn mower repair service
  • Tractor dealer
  • Small engine repair service
  • Tractor repair shop
Working hours
  • Monday:Closed
  • Tuesday:7:30AM–5:30PM
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:7:30AM–5:30PM
  • Sunday:8AM–12PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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