user
Cricket Wireless Authorized Retailer
1072 Patton Ave, Asheville, NC 28806, United States
Appearance
Cricket Wireless Authorized Retailer
Comments
De
Review №1

People are always friendly and willing to help you.

La
Review №2

Joel sales rep really save me Money on my future payments to my on my existing bill by hooking me up with there Cricketwireless.com/ EBB program!!! JOEL your the man!! Thanks

Ad
Review №3

This is located in a somewhat congested area. Staff was ok but very casual. At times they didnt seem to know how to answer my questions. Did not inform me the SIM card couldnt be moved to other devices after a recent policy change.

Da
Review №4

Got 4 phone lines for $110 been with them about four years

Ti
Review №5

Janett helped me with everything I needed. Great place.

Br
Review №6

Even giving this place a 1 star is too much. went to activate a new phone and needed help, was told I needed to contact apple. I asked the manager if she could activate the phone just so it would work (I need it for my job). She didnt activate it. I call apple and they tell me they cant help that Cricket has to activate it. Then had to wait 22 min for the 1800#.Also very understaffed at the one on Patton Ave. I would have thought since the manager was helping me, I wouldnt have any trouble ..

ya
Review №7

Girls were great they were able to help me with my icloud account and helped me put on my tempered glass

Ci
Review №8

Cricket wireless is awesome. If you havent tried to you definitely need to check it out.

Li
Review №9

Oliver and HEather were extremely helpful and patient, as well as knowledgeable in helping me sync my cell phone and PC email.

du
Review №10

Great prices for all your cell phones needs, affordable plans for the whole family. Iv always had good service with Cricket and the staff are awesome super nice people that always help the costumes. Great place if your looking to switch!

Tr
Review №11

Nestor helped my family. He was very patient with us and went out of his way to answer all of our questions. He helped my son with his phone and totally made his day! We will definitely be seeing him again with any questions. He was wonderful!

Ph
Review №12

Not to good

Ma
Review №13

Came into the store and was not greeted. Was inside the store for over 10 minutes and still was not even acknowledged. There was only one other customer inside the store besides me. I waited up at the counter right next to the employee. Still nothing said. No hi, how are you, can I help you, I’ll be with you in a minute.....nothing. I finally asked if there was anyone who could help me and she said no I’m the only one it’ll be a minute. Well I’m on the way to buy a straight talk phone. They will never have my business. I own a business and this is absolutely no way to treat a customer at all. It’s 11 am on 12/6. She needs to be reprimanded for her lack of customer service. I understand if you are busy you can’t help someone but you need to greet them.

Jo
Review №14

Really friendly staff and the service is great!

Sp
Review №15

My phone caught on fire next to my 5 day old. They couldnt do anything about the warranty and made me buy a new phone.Be wary of cricket in general. I hate having them.The girls here are REALLy nice.. but it doesnt make up for cricket being a less than customer oriented bysiness as a whole. 5 years a customer. Service gets worse every year.

A
Review №16

I had to pay on my phone for services done in-store, or I could pay three dollars more and they could swipe my card. The staff has limited knowledge of the phones and services, but I got it all figured out. Small price to pay for the best cell phone plans Ive found in the area.

An
Review №17

The girls try to help everybody they are really friendly. I love there service. They also have good plans/phones.

Cy
Review №18

Great experience! 👍

El
Review №19

Service was amazing

Ke
Review №20

Great store, and the management is the best

El
Review №21

They truly earned that service trophy. Always great customer service.

jo
Review №22

Loved the service there, went in to get a phone and switch services and had a very good experience. Luis helped me get the phone i wanted with a case and everything!! highly recomended

Ma
Review №23

Its a good value service yet they placed me on a plan I didnt sign up for. Im sure it was a mistake but they seem to cater to Spanish community more than the Caucasian and black crowd. I noticed this during their interactions with guest while there. I have been in Cellular sales for ten years so it was obvious.

Da
Review №24

The crew in this location is amazing they offer a superb customer service experience !!!!! highly recommend it!!!

Wi
Review №25

Went there yesterday to get some info about switching service to cricket! and surely am going to make the switch spoke to Cii Cii and she was very knowledgeable and helpful and very friendly and made me feel welcomed and valuable as a new customer! gave me info and showed me the services and phones that interest me, something I did not get from my other cell phone carrier at all! Thanks again Cii Cii

ka
Review №26

Takes forever to get set up but worth it to me if the are smart.

Ta
Review №27

Love their service better than T-mobile or sprint. Staff is knowledgeable and helpful, they always greet you with a smile

Sh
Review №28

Good location just not allot of help

Ri
Review №29

This place has the friendliest staff.

Vl
Review №30

Luis was a big help. Honest and knowledgeable guy. Got 2 new lines without any trouble. Beats other carriers.

br
Review №31

Like the service but their upgrade really isnt a upgrade if we still have to pay all that money for a new phone....

Je
Review №32

Loved the service there andrea treated me very well and helped me with everything i needed i highly recommend this store!!

ca
Review №33

Great store and good staff everyone is very helpful and friendly i highly recommend this location!

Ev
Review №34

2 yrs ago The sales guy was great. Very knowledgeable on the product.Today the service was awful. The two ladies were like robots.

Ev
Review №35

Wonderful People To Deal With ❤️❤️😉

Li
Review №36

Awful customer service if you want a good experience I suggest going to the one on tunnel road.

JM
Review №37

Fast and friendly and didnt try to charge me for things I didnt need

je
Review №38

Love the DTV now for $10 bucks they hooked me up

Su
Review №39

Never have phones that are on special always out

Je
Review №40

Great staff will help you with anything problem you may have and be nice about it.

Na
Review №41

Good workers 🙂

Sh
Review №42

Great customer service above and beyond very friendly people

br
Review №43

Great service fixed my phone.

na
Review №44

They treated me so well there like family!!!! highly recommended!!!!

jo
Review №45

Picked up sd card, good service

Yv
Review №46

Good customer service.

FR
Review №47

Excellent Cistomer Service

Sa
Review №48

Good service

Ta
Review №49

Love Cricket low monthly prices

La
Review №50

Excellent customer service.

La
Review №51

Friendly staff, always helpful, would have given a 5 but the company has messed up my plan twice.

di
Review №52

Great staff very helpful !!!

Ra
Review №53

No frills but reliable

Ga
Review №54

Didnt not help me like they supposed to be 😔

To
Review №55

Love the staff there!

Ka
Review №56

No greetings or acknowledgement from sales person. Overall price is higher than competitors like straight talk boost metro

ap
Review №57

Great service

Ru
Review №58

Great service

32
Review №59

Real nice staff

Mi
Review №60

Lois is amazing

E
Review №61

Very helpful!

je
Review №62

Cool phones.friendly people

Ta
Review №63

Great service.

Ju
Review №64

Slooow!!

Re
Review №65

Really hate the service at this location

Ro
Review №66

Never been here.

Ti
Review №67

CC knows her stuff!!!

Ni
Review №68

Bad phone and wont replace the phone

Mi
Review №69

They are always here to help me!!!!!!

Je
Review №70

Bad service

Lo
Review №71

Sucks

Fl
Review №72

Very good service, they helped me download my information to my new cell phone

Jo
Review №73

They treated me very well in the store !! I recommend them to everyone!

os
Review №74

Very good people, they give very good information and they treat you excellently !!! I recommend it to everybody!!!!!!

Lu
Review №75

Excellent service

Information
9 Photos
75 Comments
4.2 Rating
  • Address:1072 Patton Ave, Asheville, NC 28806, United States
  • Site:https://cricketwireless.com/stores/ll/US/NC/Asheville/1072-Patton-Ave
  • Phone:+1 828-633-2526
Categories
  • Cell phone store
Working hours
  • Monday:12–7PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Service options
  • In-store shopping:Yes
Health & safety
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
Similar organizations