This is the kind of business you want to do business with! They have a huge selection and Eric makes things easy by setting a schedule and referring contractors who are professional and experienced to do the installation. The entire process has been a pleasure.
I own a business in Ashland, and needed new carpet in our retail area. I think every part of the experience was great, and the carpet looks awesome. They were easy to work with, came in within my budget, and even found some cost saving measures. The installer they chose was professional, easy to work with, and did a GREAT job. The experience far exceeded my expectations !ThanksDan ShultersDans Shoe Repair Boots and Shoes
I set up an appt. for a look at my carpet for a repair job. The guy, Ray didnt show up and didnt call. I called the owner, Dan who apologized. Ray and I re-scheduled. Ray showed up 20 minutes early for an early morning appt. I was in the shower. I also needed to move things for him to see the carpet. I reminded him of our appt. time and that he was very early. I wasnt ready. Could he come back at the orig. time. He stormed off saying Get someone else, I dont want to deal with it. Wow! Really? I called Dan. Dan sent over 2 guys. Everything went fine. I accepted the estimate for the carpet. They said Dan would call the next day to finalized everything. Dan never called. Very unprofessional business. I would move on if you need a real service for your carpet and you want to be treated like a customer should be treated.