There was not enough stars to post an honest review. Marissa is the best thing that happened to the store. I never wanted to marry a boost mobile girl until now. She was fast effecient, and eye candy. I will never go elsewhere
Marissa did great fixing my phone, I had gone in for help before and they only have temporary solutions or told me to get a new phone. She worked at every possible solution until she found something that worked, will be back again to speak to her if I ever need assistance.
Went it for a notification problem tonight and Marissa did a great job figuring out what was going on. If one thing didn’t work she went to the next thing. She was very helpful and very friendly!!! Will definitely have to go in for her help again!!
Marissa was great as usual! Fantastic customer service and Boost Mobile is lucky to have her!
Ashland boost Mobile and Medina are the greatest stores thank you to Rick out of Ashland and Andrea and Medina two very best people I highly recommend them And a big thank you to Marissa always good to me always nice laughing joking makes it a good experience thank you Marissa
Marissa was awesome and extremely helpful, service was great... I recommend highly..Apparently I spoke too soon... Make sure you save your recipes.. someone cant manage money or is a flat out thief skimming money from the customer...
Amazing service and great prices. My husband and I went in today to buy him a new phone and ended up getting myself a new screen protector as well. Steve and Isaiah spent over an hour hooking up my husbands phone and prying my old screen protector off my phone till it was perfect, cleaned all the adhesive off my screen and made sure to put my new screen protector on amazingly. Made my phone look brand new and made me a new reoccurring customer! Thanks so much for the wonderful service!
I’ve been with Boost for a couple years now. I met Marissa at the store a in the summer time and she was able to get me an affordable great phone!! Shortly after I found out I needed a different and a specific phone to pair to a medical device that I required to help track my blood sugars for the safety of myself and my unborn daughter. During the past few months Marissa had worked with me trying to find the correct phone and application I needed at an affordable price! We were finally able to find one! The customer service from both Marissa and Isaiah that day was over the top and exceptional. I’m extremely happy with the way this location has turned around. Marissa is literally my life saver, without having an affordable compatible phone I could’ve lost my unborn child or my life itself. HUGE Thanks for all she does!
Ashland store has been nothing but extremely kind & helpful
Boost mobile is a wonderful place to go, if your looking for the best cell phone/customer service. Marissa helps me all the time with any questions or concerns that I may have. She is very sweet and never hesitates to ask if I need any help, and she is very knowledgeable. Will continue to go to boost! :)
Nice little place. Friendly staff.
Derek did a amazing job!!Canceling one of my accounts and adding another line and getting another phone.He was very helpful very patient and very understanding. He did a great job!!!! Thank you so much!!!!
First time i shopped there, actually had a question. There was no pressure to buy another phone. A simple fix i will upgrade in future at this store. Definitely recommend.
Wow.....Derek went above and beyond to help me get the service I needed. Marissa was a big help too!!! They all are wonderful and so nice. My 2 boys were with me running everywhere through the store and Derek still handled everything like a pro 😇
Great customer service always on top of things! Answers any questions you have! Need a phone with a great deal go see them at boost in Ashland!
I went in today to look to switch phone carriers and was able to not only switch that phone to boost but i was able to get my s.o one as well with their BOGO offer. Derek was a great help! He made sure we got set up wirh everything and more. This was a great experience
I switched over to boost from Verizon and I must say that I received the greatest customer service experience that I have ever gotten from Marissa. She did everything for me so all I had to do is pay and leave. Plus she is really pretty and that alone is a great selling point. Dont tell heri said that. Lol
Customer service was excellent. Ran into Marissa in Medina and met Riley. Nice location. Marissa gave me her number to help when Im closer to home
Well Shaniah was a very patient young lady.Porting my phones over was not easy, but she never gave up. Im not young nor technically knowledgeable either.The phone I wanted was gone but we settled on another.I would recommend them to anyone..After fight with my current company for over 3 hoursAll I can say is thank you.
I am very pleased on the experience I had at this location. The staff was very friendly and extremely knowledgeable on the phones I was browsing. They were also very patient with me in deciding which phone to buy. Highly recommended!
Marissa is very knowledgeable about all the phones and plans. Answered all my questions and knows what shes talking about. Would recommend anyone who needs a phone to stop in at Boost Mobile in Ashland and talk to Marisa.
Marissa was very thorough with the information she gave me. She was super personal and down to earth with my son and I will definitely be back there for her again. A+++++
I called for some quotes one day and was told they were busy with a customer in store and would call me back after they were finished. Im fine with that. They never called. Two days later they call, apologize, been busy come down to the store they say. I informed them I was busy and live approximately 30 min away and that I was wanting some information over the phone. They were to busy to help me at that point but they would give me their cell phone and I could call or text them directly at any time, nice right. I texted on Thursday and still had not got a response by Sunday....Sad.
Marissa was amazing! Told her my issue and she took care of it in a matter of minutes, best customer service experience I have ever had!
Amazing customer service from all the representatives in the store, great service and great quality’s in all the phones and services . Marisa Coffman is the GOAT at making sure you have everything you need for your service to be perfect. Easily the best service for no contract phones
Excellent service, great customer service!. Would rate 5 stars over and over again! Thanks for the help Marissa, even on your personal time at home. Thanks!!!
Marissa has always been welcoming anytime I have entered the store. She’s always ready to be of assistance, and I believe she is energetic and informative. Her coworkers speak highly of her.
Had a great experience!!! Marissa helped so much!! She talked me through the process and was such a great help!
Mariah explained my options carefully when I needed to switch over to a different network within Boost. She got me and my husband the best deals on new phones that would work with our tiny town! Unfortunately our phone numbers had to change to get the very best options, but that was a small sacrifice. I recommend the Ashland Boost store to anyone who needs reasonable mobile services.
Got my phone upgraded today after a few years. Excellent service, go see Mr Derek and youll be taken care of professionally. Thank you sir!
Nothing but excellent experience. Derek, Marissa,Isaiah u all are the best. I would highly recommended all of them
Excellent service I always get great help there.
Marissa was great & handled everything I needed and was super helpful. Very sweet and professional. Derek was hella cool and k owledgeable too. Great experience
Love Marissa! Made me want to come back as in a Barber Shop. Fun to talk to and interact with, as well as super knowledgeable.
Marissa was extremely helpful kind and went above and beyond.i definitely recommend boost there service as well as customer service is amazing.....
Marissa is an amazing manager it only took her like 5 mins to do everything i was in and out and she is very nice outgoing kind and very good with her customers ;)
Derek and Jeremy figured out how to fix my hotspot Im so happy thank you boys
Derek at Boost was awesome. Hooked me and my wife up with 2 new galaxys for a great price. Thanks!!
Marissa is awesome! She goes above and beyond to help everyone out. I’ve highly referred everyone there since I started with boost
Stopped in an saw Marissa.... she threw this amazing power bundle deal. Definitely coming back with taxes!!!!!
Derek and Marisa is awesome!!! They both are so helpful and friendly. I love Boost Mobile!!
I had an issue with my phone keyboard and pictures and Derek went above and beyond to help me thank you so much guys
These guys were VERY helpful and friendly, in a professional environment. They took the time to explain and walk me through everything I needed to know.
Just went in to see Derek for a new charger and phone case thank you for the excelent service!!
Derek hooked it up brand new phone for a great price really funny guy too felt comfortable
I honestly never expected the patients and happy service we were given. There was a nice wait but everyone was being taken care of and left without an issue. When it became time for us we felt right away that it was going to be a pleasure dealing with the two individuals. (Male. And female) I would love to shout them out but I forgot their names. My apologies. Definitely come to this location and boost all the way!!
Thank you so much Derek for helping me out Sunday Samsung A11
Derek was perfect!!! Thank u so much 💋
Thanks to derek I got the watch I wanted, great experience overall around a good and friendly experience, I highly recommend boost mobile to family and friends
I went to several Boost Mobile stores. Marissa at the Ashland Road store is by far the most knowledgeable, courteous and helpful. She is a talented problem solver. Just the best.
Marissa was absolutely wonderful when i went in a few weeks ago when i needed to get a new phonr cause my old one had broken. She was great in explaining what options i was available for. She didnt make me feel like she was out to just make a sale and get me out of there. She treated me like a human being should.Thank you Marissa.
Marissa was very nice, very helpful, and very informative. Best boost mobile rep and Ive ever had.
Stopped in from New London, got a brand new LG phone for cheap, Derek was nice, fast and made it fun and comfortable for me, thanks man!
Stopped in for some help for my phone Marrissa was amazing, great help couldnt ask for better service from her😊😊!!
Marissa was very professional and very kind all around great experience I will return as long as she is there
Derek hooked me up big time. Dude made the experience enjoyable.
Marissa was very helpful and answered all my questions throughly and with a smile on her face. I recommend them to others and will go back myself.
In the year ive been with boost i have no complaints they have always made me feel i was important to them an made my experience a good one Marissa is id say one of the best store managers they could ever have
Marissa is awesome, as well as everyone else. Theyre all friendly and helpful, and its actually fun to go pay my bill! We always leave with a smile!
Marissa at Ashland is the best person Ive cane across yet she is absolutely amazing you choose the best person yet to work for you great experience .Chris is also a great worker u also did great for him
They have great employees Steve is the best he’s extremely helpful and knowledgeable.
Excellant customer very friendly and helpful got exactly what I needed to get done traveled from mansfield because they can actually help fix issues with your phone
Steve, Isaiah, and Marissa all 3 were sooooo helpful. they helped me save a ton of money switching from verizon. they got me my phone, my cases, and even a cool speaker for work. They are the best group i have ever dealth with. definite 10/10
Marissa is very sweet, very helpful toward us. She always asks questions and makes us very comfortable with what we get. She also makes sure we are not uncomfortable when we are with her.
What a great service I got from boost today her name is marrisa .she was amazing setting up my phone she was very polite, smiled the whole time, was fast at what she did while showing me the steps on how boost serive helps a customer in need. I couldnt ask for better service from her. I will differnly recommend anyone to marrissa. She was awesome and friendly !! U need a new phone or some thing wrong with your phone or new service go to her on anything she was amazing .
I truly would find it hard to believe you could find better customer service than what you would receive from marissa Ashland...
Got a new phone from boost in ashland they were lots of help great people
The ladies working were awesome, Marissa and I didnt catch the others name. They switched my phone back to the nationwide network and now I get way better service. Thanks!!!
Ashland Boost Mobile is the spot to be. Great management, friendly and knowlegable staff. Definetly recomend this store! You want a deal, chec this spot first!
Derek dean fixed my phone he was awesome!!
Steve is awesome amazing guy everyone come see him and the rest of the Ashland team !
When I called I was helped quickly and she was very kind.
Isaiah is the shiz-nit... Totally got hooked up! Awesome service 👍😁
Went to ashland metro to pay a bill and left with so much more manager marissa and associate steve amazing definitely helped me with what i needed they have the patience and they work with you i would definitely recommend this boost over any other they had so much respect and they worked together as a team i will definitely be making this my forever one to come to and pay my bill i definitely wanna say thank you to them both
I was havein problems with my phone due to the network . the store manger did his best. I went in today and got the problem Fix I wanted to say thank you to everyone at this store for youre help.. Always wanted to say thank you to Mr Steve B
Marissa was great...she was the only one that could get my phone going again..hang on to her sweet lady
I am soooooo glad we switched to Boost Mobile! The folks here in Ashland are wonderful. Theyre professional and friendly and very helpful. We will not be going back. The price is right and customer service is awesome!
Very friendly marissa helps and make sure its done and done right.. She honestly the only one i like dealing with
I never would have gotten a smart phone if Marissa didnt gurentee it was worth leaving my flip phone. I must say... I love my phone and Im glad I made the switch. Proud of the way she handled her store and whats shes accomplished. 5 stars from me
Very nice, friendly people to deal with.
Was in Boost today, Marissa helped me SO much. Im glad I came.
Took my buddy here to get a new phone and the service was outstanding! Desiree was very kind and helpful through out the process and made everything very smooth. If I could give 10 stars for her awesome customer service I would! 10/10 recommend!
Excellent experience very helpful and knowledgeable
Lena was great! Finally upgraded my phone and got a great deal! Brittney will know her stuff working along side Lena!
Store manager is amazing willing to help out on anything great job
Ive been in phone industry for a number of years now, so my expectations walking into the store was high. When it came to customer service and deals on phone and service, thus boost store did awesome job! I got my Verizon Xs to work under their service. Something I didn’t think would be possible considering it wasn’t a boost phone. Definitely recommend!
Derek helped me out with my phone thanks man
Wonderfully helpful and friendly. Tough parking though...
Devin was very professional and got my son his iphone 7 the other day for a great price. Im very happy how everything turned out and will definitely be back!
Had a great experience with Marissa
Derek and Marissa are phenomenal
Isaiah helped me enough did wut I need Marrissa and fares helped out slot too
This cozy little store always puts your needs as top priority! They always give customer service the Cellular Vision way! That’s the best of the best of the best! #Cellularvisionrules
After my phone was stollen i came up and she helped me out with an amazing phone very nice and did an amazing job thank you so much for all the help Desiree
My experience with Marissa is alway
Derek helped with my upgrade thank you
I drove 40 mins just to get someone professional enough to help me! Lena and Deaven were so great!
Very friendly!
Lena and isaiah were awesome thank you guys !
Lena did awesome job, TY! Love the new management of this location!