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Factory Expo Home Centers
3401 W Corsicana St Hwy, Athens, TX 75751, United States
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Factory Expo Home Centers

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Br
Review №1

The team over at Factory Expo has been wonderful to work with. Michelle, Ashley & Tony are friendly, knowledgeable and (most importantly) ALWAYS available to help! Ive ordered several homes from here and have been very pleased with the outcome (and so have our guests). Thank yall very much.

Da
Review №2

Details matter when ordering your home. We visited other places before buying from Factory Expo and found that their level of service and attention to detail was the best anywhere by far. Sheila, Tony, and Ashley work hard to make sure you get exactly what you want at a price you can afford. They got ALL the details correct on our order the first time and when there were questions or concerns they favored on our side making sure we were happy. Even when we had a rain delay that was not their fault, Ashley made sure we got priority install the next possible window exceeding our expectation. Will recommend to all our friends and neighbors for sure!!

We
Review №3

Michelle Freeman and Ashley Richardson were so amazing to work with. We viewed the website prior to visiting them and knew what we were looking for because they made it so easy. Both of them have taken their time to answer our questions and make sure we understood everything. We bought a park home for our lot at Peninsula Point and they made the effort to get to know the resort and helped make everything so easy. I highly recommend them! Whenever we showed up they were very welcoming! We feel very blessed to have been able to work with the two of them!

An
Review №4

We came to Factory Expo with our own floor plan, they took what we had on paper and made it an amazing reality. They were wonderful and very easy to work with. My only suggestion is that when you give the list of specifics to the sales rep, make sure everything you ask for is on the Addendum for the factory to build whatever you are wanting in the house.Our home is gorgeous and way better than what we ever expected.

Fr
Review №5

Purchased our little ca-sea-ta from The Factory Expo Home Center in Athens, TX - Tim, Tony, Ashley and the delivery team all worked together to make our dream home a reality. The purchase of our park model was such a delightful, memorable and fun experience. Made contact with Tim Gannon one very late afternoon and I explained what we needed. This gentleman took his time to inform me on everything about park models, from how they are built, appliances, roofing, interior designs, delivery and price. And he also answered all of my questions. I told him we would be in Athens the following morning (drove 9 hours). So well worth the drive! Tim and Tom showed us the park models on display and from there my husband and I designed our own little home at an affordable price. They were very, very knowledgeable and their experience and customer service was topnotch from beginning to end. They are very passionate about the work and service. Our park model, the Rockingham, is well built, modern, beautiful color, elegant, spacious and fun to live in. Perfect for seaside living in Port Isabel, TX! Thank you from the bottom of our hearts! This is a dream come true! Joe and Frances

Di
Review №6

Just purchased a park model at Factory Expo. Michelle Freeman is very friendly and knowledgeable, and she handled our paperwork quickly and efficiently. Ashley Richardson immediately answered our financial questions. All the staff work well together to meet our needs. The entire experience was first rate. On top of that, they had the best prices around. Well worth the drive to Athens, Texas no matter where you live!!

Ka
Review №7

We love our home!!! Michelle and Ashley were amazing to work with. Both are always in a great mood and so positive. (Pretty much everyone in the office is friendly). They would get excited for us which always made us feel good about everything.Michelle helped us figure out exactly what we wanted. What we loved about her is that she wasn’t pushy like most sales associates. She was personal and wanted to know exactly what we were looking for in a home so we could make the best decision. We looked at few homes and once we decided which floor plan we preferred she then helped us with the upgrades and customization.Ashley, the project coordinator, was on top of everything. She walks you through every step that’s going to be done. If we needed something that involved a person in another department she would have me CC on an email in a matter of minutes with them. She really keeps you in the loop with everything that is going on.We are so pleased with everything and everyone. If we decided to buy another home down the road we will for sure be using FactoryExpo and having Michelle and Ashley help us again!

Le
Review №8

I had a great trip driving from Branson MO to Athens TX. FINALLY! I made it to a location that could show me designs of homes that I could choose from. It was so much fun picking out the unit and then all of the upgrades. I am working with Ashley Richardson and Michelle Freeman. I love them and they have both been so helpful. I would absolutely recommend them and this company to all my friends.

Ma
Review №9

My wife Dee and I truly enjoyed traveling from San Antonio to Athens to meet with Scott Fox at the Factory Expo Home Center. We enjoyed the tour of the different models that Scott showed us. He was very personable, knowledgeable, and informative.We will be using all that we learned, to make a decision. We are also grateful for the room that they furnished us with. Looking forward to meeting again soon

Ki
Review №10

My husband and I worked with Sheila Parker on finding a home for our property. She Was very professional and so much fun to work with. The homes here are beautiful and fairly priced. I will send anybody I know needing a home to Sheila. Its a great place to purchase a home

J
Review №11

My husband and I stopped in at Factory Expo Athens, TX for our son to ask some questions and were met at the door by Sheila Parker. She not only talked in detail about their product but spent an hour with us. We left that day wishing we had purchased our new home with Factory Expo! So many more options, much better quality and best of all very friendly and knowable staff. We did get out of the other deal and ordered our new home with Factory Expo!You would not ever regret working with the Factory Expo team, they are top notch in our minds.

St
Review №12

My wife and I are very happy with our tiny home purchase from Factory Expo Home Center in Athens Texas. Michelle and Tony went out of their way to ensure our home floor plan and addendum upgrades were correct and communicated with us during every stage of the process. We would highly recommend Factory Expo for your tiny home purchase and we’re excited to have our home delivered soon to Peninsula Point in Kerens Texas!

Da
Review №13

We just bought our new home from Athens factory. We had a great experience picking out our home, from choosing colors, for carpet, floors, walls & even customizing to fit our needs. Everyone is friendly & there to answer your questions quickly.We would recommend everyone to check them out if you are wanting to buy a new Manufactured home. They have all sizes to fit your wants & needs.Ashley & Joe are great!

Tr
Review №14

Scott & Tony were great to work with during the purchase of my new 32 x 68 Spruce. Now I need to prep my site on the farm to prepare for delivery, set-up, & inspections. Scott was very knowledgeable & answered all our questions.My only draw back so far was the Blanket paperwork requiring my signature. It was written to cover most situations and other states, much of which didnt pertain to our circumstances, yet required my signature, anyway, to close the deal.I cant wait for delivery & Set-up. Hoping all goes well, so we can complete the process with a perfectly satisfied customer.

Ta
Review №15

My custom park model home is being built by the Factory Expo Home crew as I write this. Joe Clark was my housing consultant, and I could not have asked for a nicer and more accommodating sales person. I live over 3 hours away from Athens, TX, but we made the drive to check out the demo models and sit down and talk to Joe in person. After spending the afternoon picking out flooring, cabinets, colors, and finishes, I left knowing that I chose the right folks to spend my money with and build my home. Joe went above and beyond to accommodate us, and answer my gazillion questions. I would highly recommend the folks at Factory Expo Home, and I can’t wait to see and move into my very own custom “tiny home” in a couple of weeks!

Je
Review №16

Tony was very knowledgeable through every step of the process which allowed us to build the exact house we wanted. We can’t thank him enough! We would recommend anyone looking to build a home to go to Factory Expo. Thank you Tony for everything!

ry
Review №17

Love my new home! Got exactly what I wanted. Scott and Ashley were great to work with.

ro
Review №18

We purchased our home at Factory Expo last year and are very pleased with the process. Joe Clark was very helpful and patient with us as we decided on a model and options. Follow through after the sale, delivery and setup, finish work and a few small warranty items has been very satisfactory.I would recommend Joe and Factory Expo to anyone.

kv
Review №19

Have been working with Mr. Joe Clark on a new home purchase we have recently lost everything due to Hurricane Laura he has really gone out of his way to ensure we are being taken of we really do appreciate his kindness and compassion.

Da
Review №20

Joe Clark was my sales rep. I was purchasing from out of state in New Mexico, but it was almost as easy as if I was in Texas with Joe walking me through. I was a very particular and detailed customer, and Joe put up with my questions and proposals for months. I wound up not even being able to buy the planned Park Model, mostly because of backward regulatory issues in my county, but Ashley in finance helped return my deposit with a tiny processing fee and no problems. I wont forget Factory Expo... they got me a financing rep that Im still using, and they dont give up on helping all the way.

Li
Review №21

Doors locked on all the tiny house, couldn’t even see what they looked like. Will not be coming back.

Ro
Review №22

AWESOME EXPERIENCE ! My wife and I recently purchased a park model home from the Factory Expo in Athens Tx. Tim Gannon was our sales person and he was outstanding ! We never felt pressured to make a purchased but Tim was always available for questions and advise. Once we signed the contract Ashley Richardson, our project coordinator stepped in. She guided us through the building, delivery, and set up of our home. Ashley is very professional and has the customers best interest in mind. I highly recommend Factory Expo in Athens. Lyn & Robert D.

Th
Review №23

This is a one stop shop. Tim Gannon was my salesman and he was top notch, his manager is too. Then after the sale I was in contact with Ashley, she was on point with everything and made sure I was well taken care of. If I could I would give them 6 stars in a heart beat. Thank you!

Ro
Review №24

Scott Fox was patient and professional, never pushy but always ready to answer any and all questions.

Ro
Review №25

We recently purchased a home for our getaway place, and are very happy with our decision. All the folks at Factory Expo have been great. Scott Fox was a great salesperson, didn’t pressure us, and got us everything we wanted, and Ashley has been more than helpful and patient as we have worked out the delays in getting everything hooked up. The price was right and we look forward to spending many happy days in our home.

Je
Review №26

Excellent customer service very professional. I couldn’t ask for better from Joe, Ashley, and Tony. Everyone is very welcoming and friendly here. I am very pleased with the service I received. I highly recommend it to anyone looking to buy.

Mi
Review №27

Michelle Freeman guided Me and Janet thru our purchase of a new park home. We tried to wear her out with questions but she did a great job. We have lived in a park home for 8 years and were looking for a new one. We found we needed a lot of help in making the all he decisions necessary and Michelle met every challenge and every followup change after we made the purchase.

El
Review №28

The Awesome team at Factory Expo Homes were amazing at helping my dream come true. Ashley was on top of everything all the way through. I absolutely love my new home.

Ra
Review №29

We purchased our park model home in May, 2019. Home was delivered and setup very professionally. We had some minor problems with home which were fixed very quickly. We had issues with our floor which took somewhat longer to fix. This floor covering was replaced in early a December, 2019. I talked with Ashley Richardson from the factory quite frequently, and she was a tremendous help in getting our problem solved. If I were to purchase another home, I would definitely go back to this place to purchase it.

Me
Review №30

Our family has worked with Tony Pannitti for the purchase of 3 manufactured homes. All 3 homes had a significant amount of customizations. Tony did a remarkable job of taking our ideas and making them real. His attention to detail and his close work with the factory made the whole experience as managable and stress-free as possible.Anyone looking into buying a manufactured home should definitely go talk to Tony and his team. You wont be disappointed!!

Na
Review №31

My experience with factory expo home in Athens so far has been outstanding excellent and if I can put all that together in the same sentence and theyve been patiently waiting for me to tell them when to build my home,j waiting for my utilities to kick in . Its been a pleasure

Ca
Review №32

The best Sales Associate, best model and price. Scott Fox is Factory Expo HomesMVP. I highly recommend Scott to anyone serious about buying a new home. I cant thank him or his team enough.Fritz, Murchison Texas 03/24/2020

Ja
Review №33

Michelle was so helpful for me. I was a total novice and she was very patient with me and educated me on every step of the process.On some days I was calling Michelle 10 times and each time she walked me through everything I needed and put out fires that I may have started...LOL I have also recommended her to all my friends.

Jo
Review №34

Michelle was the best. Easy to work with, professional and a great personality.

So
Review №35

Scott Fox had all the answers for me when I visited last week - he said YES to all the changes I wanted to make to my new home! Other sales persons have told me to settle, changes would cost $2K, to look at more economical homes, etc. Thank you, Scott!

pi
Review №36

So far it has been a great experience dealing with Joe Clark and i think things will go smooth from here in out. cant wait to the day my home is set into place.

Wi
Review №37

Scott Fox was extremely helpful & knowledgeable of his product line. Hes a no pressure salesman and was able to answer all of our questions. All of the people we met with Factory Expo were also very cordial and helpful. Overall, it was a very nice experience.

Bo
Review №38

My husband and I came to Athens park homes to buy a Park model and Joe and Tony were the people we have and they were AWESOME super great guys and treated us like family.

Vi
Review №39

Michelle has spent a lot of time working with us. We are downsizing and she has worked hard to make sure all our requirements have been taken care of. Excellent customer service.

bj
Review №40

Awesome! Scott in sales and general manager Tony were great to work with. We ordered a new home, and the experience was much better than we expected--no pressure, knowledgeable, and efficient. We highly recommend Factory Expo Home Centers in Athens, Texas! Carl and Brenda Land

Di
Review №41

WOW these people are AMAZING ! Joe and Tony are the BEST. I could not ask for a better experience. They are kind gentle and no high pressure . Down to earth good Ole boys. Love doing business with them

El
Review №42

Fortunately for us, we live in proximity of the factory and we were able to see the various stages of building to our home. The home was modified to our specifications, including checkpoints along the way that we, as homeowners, reviewed and signed off on, with interaction of the team. The craftsmanship was delivered as promised and if something was not to our liking, the team addressed our concerns in a timely manner. Our salesman was very knowledgeable of all the details and walked us, every step of the way, through the process. After delivery of our home, we had an unfortunate mishap that was caused by a plumbing fixture failure and delayed our occupancy for a period of time. The factory took full responsibility and made sure all was fixed to our satisfaction. Two years later, we called the factory team for advice on an issue and received the same positive type of concern and service. Thank you Factory Expo Home Centers.

Lo
Review №43

Buyer Beware! We ordered a Park model RV in August 2016 with tons of extras. We were told 6-9 weeks to get it. It was finally delivered on January 10th 2017. When it was delivered it looked like a used RV that has sat in a pasture for a few months. The RV came with multiple issues as well... huge cracks in the Sheetrock, siding that was never painted, broken dryer vent, barn doors for the closet on the floor with white footprints on them. We ordered and paid for an exterior ceiling fan.. it was not on the RV, we ordered clay colored windows.. it came with white windows. We ordered extra insulation and heavy cover for the underbelly.. it was shredded on the trip to us and was fixed by the company with black duct tape. A man came to fix the walls and said he was sent with the wrong paint color but used it anyway... I could go on but here it is the middle of May and we are still trying to get issues resolved. We keep having to call them back because they do not follow through with their word. Multiple times of passing the buck and nothing getting done. Absolutely the worst customer service and poor construction. What you see on the lot is not what you get!

Ro
Review №44

👎bad attention you need to have an appointment if they dont attend to you

KA
Review №45

They have show me a lot of things and Im very happy with them!! Just call or go see them they can treid to get you the best Dell, just ask them!!!

Ju
Review №46

Worst experience ever with these people, beware of what they promise you it took almost a year to get to move in to my house that is still not up to the quality I was promised, the craftsmanship is terrible and they will not repair there mistakes there are crooked walls wavy floor the trim work was terrible the cabinets where installed terrible crooked handles busted cabinets where repaired by stapling a pc of trim over them, the grout and tile shower has 6 different patch jobs of different colors there idea of repairing something is just covering it up they don’t care about cosmetic issues because as long as the house is structurally sound there not liable but for me they did not follow the print exactly and refuse to make it right so I’m going after them for that because they won’t fix a number of things and will not take responsibility for anything my floors are wavy by over and inch in some places crooked door frames damaged flooring trim just the overall craftsmanship is terrible, the model homes they have look completely opposite of what you’re going to receive and when you finally get your home the wait is not over my home was not livable for 7 months after it was installed and still is not right my suggestion is if you do buy do not sign that loan paperwork till that house is perfect as they promise do not trust them it’s a high tech scam there’s a reason there’s a retailer and a builder and installer they just point fingers and leave you out to dry I have been very patient and been going through the processes of resolving things by legal advice to build a case against them but I suggest staying clear of them all together unless you have the funds to fight them the only reason I bought a mobile home was for the value you can get if it’s done right but there basically tossing them together getting people to write the check and leaving them with poor craftsmanship to say the least if I had to do it again I would hold that check till it was right or go a different route after going back and forth trying to work with them there just not going to give you quality because they don’t have to they have a standard which is really low btw and if they build to code it’s not impossible to go after them but can be difficult for quality issues unless you have it in writing or a print simple lesson is there counting on people’s ignorance to profit of of them as most sales people do it’s just a poor establishment and I would and will not point anyone in there direction hope this helps someone in the future.The state inspector only handles structural issues and has nothing to do with cosmetic issues the fact that you people will try and use that to defuse the situation is an example of the ignorance you expect out of the people you’re taking advantage of, you guys can not look at those pictures and tell me that’s good your sales department sold cosmetic upgrades and will not be responsible for them and the mistakes they made and poorly assembled, the state has no say in what is done cosmetically, and the report they sent out said noted factory is in agreement to resolve all issues. even though he has no jurisdiction it doesn’t matter if you did or didn’t in which you did not and he even stated by code trim is not even required in a home period it’s just to make it look nice and even though I was charged for it he has no say in it or how it looks bad or good he can not do anything about it & those lights were supposed to be done a certain way to the the agreement and they were not put in the way we discussed and I did not sign anything it was also stated that these other issues be resolved as a part of that agreement which it has not been the case and that’s not the only deviation in the print btw, the fact that you people took 7 months to get it livable is the real kicker and it’s still not right the problem here is no one there can get on the phone and just talk to me about all this it’s just a run around and no call back, I tried to work with you guys on y’alls mistake and y’all just continue to take advantage so I tried.

Ro
Review №47

Best Value in 5 states. Painted walls, no vinyl sheetrock, and you pick what you want in it. Not just light or dark options.

Co
Review №48

Thank you, Tony Pannitti, for your assistance in my third purchase of a Park Model from Factory Expo Homes. I look forward to accepting delivery soon.Cora Wilson, Waco, TX

Sh
Review №49

Incredibly helpful. Awesome staff.

De
Review №50

Worst customer service. Have been trying to get them to fix something for 10 months that they admitted, in writing, was their mistake. They have been none responsive thru email and phone calls. I paid for extra cabinets but because of their mistake I ended up with less cabinet space in an already small kitchen.

Information
100 Photos
50 Comments
4.6 Rating
  • Address:3401 W Corsicana St Hwy, Athens, TX 75751, United States
  • Site:https://factoryexpodirect.net/
  • Phone:+1 800-791-0240
Categories
  • Mobile home dealer
Working hours
  • Monday:9AM–5PM
  • Tuesday:Closed
  • Wednesday:8:30AM–5PM
  • Thursday:8:30AM–5PM
  • Friday:8:30AM–5PM
  • Saturday:Closed
  • Sunday:Closed
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