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East Coast Collision
24 Rice St, Attleboro, MA 02703, United States
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East Coast Collision
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Ma
Review №1

Great place people there will work hard on your car when you bring it to them and detailing they will make sure your car is very clean and to the best that they can do awesome place. Bring it on by to get fixed or detailed..

mr
Review №2

East coast collision is a life saver ! They are super friendly and accommodated everything I needed in just the first phone call to them ! Ronnie was the best! He fixed my car after a horrid accident and now it is running better than ever! Thank you guys so much I recommended you to my family and friends!Thank you so much ! 5 star business ! I would not go anywhere else they try to do everything to make the customer happy 😃Thanks again

An
Review №3

Delivered a vehicle for the owner he was super nice and friendly let me stay overnight on their lot.

To
Review №4

“Thank you Ron!!! You treated me like family. Any other body shop, I’m just a number.” My truck was totaled on 95 by a hydroplaning car. Street Street Towing towed my truck to East Coast. Ron helped throughout the entire process. I’ll never go anywhere else!!!

Mo
Review №5

Very good customer service and always keeping up with the details of your car and walk you through on what to do.

Jo
Review №6

My car was brought to this body shop after I hit a deer. They were very professional and understanding to my situation. They took their time to explain how everything would work out and then worked quickly to help me get answers. Im very impressed with how the business ran as a whole and would highly recommend any one to work with them. 5 stars!!!

Ti
Review №7

Truck looks and rides like I never got hit! Very nice employees!

Ch
Review №8

Quality work and very professional will use again. I definitely will suggest east coast to friends and family.

Ch
Review №9

East Coast is the best My my 2nd time there Then they went above and beyond what they have to do Ronnie Wayne And Jamie Thank you guys a lot are the best

Jo
Review №10

I just received my car back from these guys and they did an amazing job yet again! I highly recommend this company. They provided a rental car for me while I was too busy working extra hours through this pandemic. They also had a great time frame I was able to have my baby back just in time for vacation. Ron thanks again!

Ke
Review №11

The combination of Sterry St and East Coast Collision is like, poetry in motion. I got into a serious accident. Sterry Street Towing nailed all 3 Ps. Prompt, Professional and Polite.I agreed to use East Coast Collision, which is on the same property. Wayne was the epitome of professionalism and courtesy.The 1st thing he asked was if he could earn my business. Who does that anymore?So I felt compelled to give E C Collision a shot. And Im glad I did.Ronnie, his boss was Awesome.All he tried to do was, help. He even tried to assist, suggest and recommend services that have nothing to do with E C Collision.I did not know this gentleman before my accident. Everything was made easier, because of him. Thank you, Ronnie, Wayne, East Coast, Sterry St and the owner.You have a great service. You have a great service because of your employees.Im Thankful!

RO
Review №12

I work there

Ch
Review №13

Nice guys mediocre customer service! Repairs to my vehicle wasn’t completed. Bumper was replaced nicely, but left with driver side clicking noise. There were two attempts to diagnose clicking on the driver side with no luck. I picked up my vehicle for the second time and was told to read the invoice with a note suggesting I see a body shop for further evaluation!??? Unfortunately, I wouldn’t suggest this establishment come to find out that they’re a towing company be careful here very misleading!

pa
Review №14

Great Service!No hassles from beginning to end.Best phone call I made. Very happy to have my car back!Thank You

Da
Review №15

I was involved in a hit and run last month and from the moment I called the shop, Wayne and his crew made me feel welcome and comfortable. They took me the moment I called, unlike a few other shops that wouldnt take me for 1-2 weeks longer. They got me settled with a loaner car and they took out the middle man of having me doing all of that. A nice gesture. My Subaru looks like it was never involved in an accident and I am very satisfied with the body work that was completed on my car. I would highly recommend this shop.

Da
Review №16

This company is hands down the best around. i wouldnt want to deal with any other company when it comes to body work, collision and dealing with insurance. The GM Ron is all around a stand up guy who went above and beyond helping me with my claim. If youre looking for a place for your vehicle, east coast is the place to go!!!

Re
Review №17

I was in a accident out of state that was not my fault. (my car was parked) The at fault person had a small Insurance company from Maine. East Coast worked wonderfully with the small out of state insurance company as well as my own. They handled the car rental for me with arranging it between the rental company & Insurance company. My car was perfect after they serviced. Wayne made the entire situation pretty seamless & stress free for me & my family. hoping to not have any accidents but if we do, we will be going back to them.

Ca
Review №18

When you are involved in an accident it is a pretty scary thing but the staff at east coast took the time to make you feel at ease with the entire situation at hand. My first encounter with east coast was when they had a tow truck come and pick up my vehicle and from there my mom dealt with a man by the name of Ronnie who took the time to go over all the insurance paper work. Then we were meant by another employee I believe that he is the manager of the shop I believe that his name is Kyle . The first thing Kyle asked us was everyone ok . I just thought that was so nice of him to care for his customers as if they were family . Kyle then proceed to explain to us what they were going to fix as he was going over all this he would stop and ask if we had any questions along the way . Once the car was done Kyle called us and we got the car back . It looked like it just came off the show room floor you could not even tell that the car was involved in an accident . The car was spotless and I could not say enough good things about the service we experienced at east coast. I would also like to thank Paul for your great work in fixing the car ! I highly recommend east coast for any of your car needs !! Thank you to Ron and Kyle for your outstanding customer service you can tell that you take pride in your work !! 5 stars and I will be back in the future with any car issues that I may have

Ka
Review №19

Great place to work with! Super nice and personable! Wouldn’t have wanted anyone else to help me during the time of my accident. Cannot thank them enough!

Da
Review №20

East Coast Collision did a wonderful job repairing my car! They were extremely helpful and my car looks like new again. I finally have a reliable place to take my car for repairs.

Ja
Review №21

As soon as I walked in, I felt welcomed. The staff is very friendly. They take care of everything.

Li
Review №22

The best of the best. They went ABOVE & BEYOND to work on my cars. Unfortunately, Ive been in several car accidents- they have made my car look brand new each time. Their work is truly amazing!!!!

Ro
Review №23

I normally don’t get involved in reviews but I felt I had to for a few reasons first I just picked up my Mercedes and the work is absolutely perfect. Anyone who has ever driven one of these cars knows they drive like no other and this vehicle rides and drives exactly the way it did before the accident. Wayne kept me up to date throughout the whole process. Most of all I own a business and have been negatively affected by a bad review from someone I never did any work for, never paved their driveway or any developments they were doing. In essence my own competition wrote the bad review. That’s why I wanted to take a minute to say thank you East Coast I will never go elsewhere.

T
Review №24

Excellent and friendly service

Al
Review №25

It happened again this is the 3rd time one of my cars have been hit. FORTUNATELY East Coast has yet again come to my rescue! Ive dealt with a few different people at this business but Ron Coleman hands down is one of the most knowledgeable, kind and helpful employees..Im in and out every time..They get my car towed promptly any time of day, my rental car is ready and Ron always keeps me updated on the progress of my vehicle..My Lexus looks brand new and oddly even smells brand new after the hard work they put into fixing her up..The car wash and inside cleaning they do is an added bonus to fixing the collision damage..I cannot reccomend them enough..I love you guys but really hope I dont have to see you again unless its just to say HI..East Coast is where its at.

Ma
Review №26

In a word: perfect. I was involved in a bad rear-end collision, with extensive ($10,000+) damage done to my 2015 Outback. Wayne and the crew at East Coast Collision Center got the car back to me in perfect working order, honestly looking better than it had going in. They were extraordinarily thorough and showed fantastic attention to detail. I can’t speak highly enough about the quality of their work. Additionally, they are very communicative and helpful with customer service. They even towed my car to Boston to deliver it.I’ve had the car back for a month now, driven almost 1000 miles with it, and I can’t find a single issue. If you need an autobody shop, you won’t find better.

Li
Review №27

Place is amazing. I actually think my car is better than new. The ladies in the office were such a help. I was going to go to the same place I went to before because my insurance company told me to go. Ronnie explained to me I could go wherever I want and I’m so glad I stayed at East Coast.

De
Review №28

I will continue to go back to East Coast Collision!!! Thank you Ronnie for an awesome job on my Mitsubishi Outlander!!! My baby looks like new!!! Im so grateful for an awesome job done 💯💯💯💯💯💯💯

Ni
Review №29

Ronnie and Wayne at East Coast provided impeccable customer service from start to finish! A repair quote was emailed to me promptly, they helped arrange my Enterprise rental car (with pickup) during the repair of my Kia Sportage, and most importantly, they restored my car to look brand new in a timely fashion. East Coast is fantastic and I wholeheartedly recommend them!

Ju
Review №30

One of the best shops around. quality work with a quick turn around and also great rental options when you pick up your car it looks great you dont remember what was wrong with it all around a great shop!!!

An
Review №31

Friendly fast service.

Je
Review №32

These guys do a great job and take great care of your car!

Em
Review №33

Jamie and Kyle at East Coast are a couple of the best people I’ve ever dealt with when it comes to anything having to do with cars. Not only was my car brought back to its beautiful, post-accident self, but it was also done in a timely manner. The car was cleaned inside and out, and it felt like I was back in my car straight from the dealership! A stressful situation of being in an accident was almost a walk in the park, thanks to East Coast Collision.

Ke
Review №34

My daughter and her boyfriend were on vacation in Massachusetts from North Carolina. While driving to Gillette Stadium someone rear ended her. East Coast was the towing company that responded to the accident which involved two other vehicles. Her car was towed here and by that time the shop was already closed. I called the next morning and explained to the lady my situation and that I was unable to come to the shop because I lived in North Carolina and I needed the car towed to a closer place for repairs because my parents lived 45 minutes away. She told me she would have someone look at the vehicle and have them call me back to let me know what they thought about the damage. I received a call back from Ron and his first question to me was “ is your daughter ok?” He didn’t care about her car sitting there. He just wanted to make sure she was ok because he said she got hit hard. After he knew she was ok he told me that most likely the car is totaled. Without that information I would have done nothing about all the stuff in her vehicle and I would have had to fly back there to get all her stuff because yesterday I received an email from the insurance company saying it was totaled. Luckily with his knowledge everything but her plate was taken out of the car that day he told me. He guided me as to what I needed to do and be aware of and everything worked out in the end to my advantage! Without his knowledge and advice I would be lost in this situation. So do I recommend East Coast Collision? You bet your butt I do! Thank you Ron for everything you did for me seeing I was 800 miles away! You and your staff deserve a 6 star rating!!

as
Review №35

Best workers around great people never would I go anywhere else

Ni
Review №36

My car came out amazing! They were fast and friendly too

Ka
Review №37

Tow truck pulled out into oncoming traffic and then screamed at me because I didnt see him in time, so he had to stop. I waved and apologized (even though I had the right of way) but he rolled down his window and continued to scream at me. One good thing about the internet...you cant treat people that way without the world finding out about it. Cant we just treat each other better?

Iv
Review №38

I recently had an accident and my car needed to be towed, the police station towed it to an affiliated towing company that works directly with East Coast. They called me the next day, offered there services and told me not to use enterprise for the car rental that they also have a rent-a-cars company available when I drop off the car. They told me that Enterprise calls you everyday to see when your car is ready which always creates stress and anxiety, I know this from past experience.I cannot say enough about East coast they made my worst moment from beginning to end as easy as possible. I did not have to do anything at all, from towing, car rental and collision repair. They were friendly, answered all my concerns and lastly my car looked beautiful. Ronnie and the staff were very professional and friendly which put me at ease. I would highly recommend them to anyone!!!!!

Sa
Review №39

I had to have my car towed there it cost $35 a day for storage. I went over there a few days after to clean out my car and get My stuff to take home and some of the things I were missing and I know what I had. Its a shame you cant trust anyone !!

jo
Review №40

Ron was extreemmmmllllyyhelpful....direct....and had the client as his only concern!THAT doesnt happen byaccident!!!!!!

ji
Review №41

Good people, good work

ST
Review №42

Where do I begin, every time I have been into East Coast I was always greeted they are very helpful and explain everything step by step in the event I need collision or towing services I will deff be back

Cl
Review №43

I want to thank Kyle from East Coast Collision & their team for the amazing job !

le
Review №44

Rude staff!! Lil chunky blonde wana be Kardashian very disrespectful and distasteful!!!!! As i was waiting for my vehicle a couple came in was seeking info on a fix and i actually witnessed with my own eyes and ears the girl call on customer and call them bums!! I immediately got up rushed my service and left!!! Wont ever go back!!!!!

Je
Review №45

VERY impressive facility, friendly staff it was a complete pleasure dealing with East Coast ***happy customer

Ch
Review №46

Professional, fast, and reliable. What more could you ask for in a body shop?

Ly
Review №47

Update down bottom..They may be good but unfortunately I did not experience that I choose this place thinking it was the best choice for my car. After 3 times of picking up my car it was still not done right. Two men who apparently the manager and someone else of importance gave me their word that if I took my car home the would have me back in a month or so to repaint my car for 4th time. It came home with a flat and hope to be repainted properly.. That never happened. This place needs to not proimise what they can not deliver. Kyle you gave me your word you told me you would make it right, you were sorry for all the problems, even from day!Also that you would send an Ac service or some type of free service at me dealer. Dirty products were put in inside on my light cream backseats! Dirty finger prints on the interior roof from replacing the windshield. This place was close to $4000 more than every other place I went to. My fault for for believing your place of business was the best choice. My car was only 1 month old before it was damaged. I was promised my car would be back to how it looked the day I bought it. That never happened. Maybe this will make you think before you make a promise you can not keep.Update 1 year later. Paint chipped they offered to fix it thankfully but only after I changed my review here on google..!! I said Ill look at it just please fix my car. Went back 2 days later as promised. Noticed bubbles and wanted to make sure it would still be warrentied if it peels again and the new man in charge laughed at me and said I should have never agreed to take your car back, my crew begged me to not take your car back. Seriously a bussiness like yourselves should have kept a comment like that to yourelf. Sorry Im a female who knows her stuff or just commen sence not to accept you flawed paint job. Next year when it peals again I will be paying out of pocket for a new conpany to fix what you couldnt. Will never give you an opportunity to disrespect me again.

Do
Review №48

East Coast Collision Center was recommended to me by my brother-in-law. When I first pulled into the lot with my busted up Chevy Silverado, I was immediately amazed by the sheer size of this place. East Coast isnt Joe Shmos repair shop on Main Street, theyre an enterprise. My first interaction was via phone call with a woman whos very voice sounded warm and inviting; she was very polite and well spoken. When I arrived, I was seen immediately.I should say that when I arrived, it was very very close to closing time on the Friday before the long Labor Day Weekend. Any reasonable person would assume they were about to interact with people tired from the week and ready for vacation; but theyd be wrong. I was greated by Trish, who was very welcoming, friendly, knowledgeable, and most of all grateful of my choice in choosing East Coast. She was very enthusiastic and wonderful at explaining all the steps and paperwork involved.I initially walked in for a quote, but by the time it was all said and done I was being given a ride home in a luxurious new car by one of the staff, with full confidence in East Coasts quality and service.My insurance company told me the repairs would take approximately 3 weeks, and gave me an estimated time of completion. East Coast finished up my truck two days ahead of scheduleThe results? My truck, which had been in a head-on collision (with a BUS), which needed a litany of new parts and countless hours of labor, looked brand-spanking-new. I mean, it looked better than it did when I drove it off the lot back in March. They even went so far as to detail the interior! It was so clean in there you could eat off the mats! I didnt, but the fact holds true.Ultimately, if you find yourself with a damaged automobile in need of repairs, head on over to Rice Street in Attleboro, MA. Talk to one of the many staff members, who are all well-versed in their line of work. When you get your vehicle back from them, I guarantee youll be satisfied. Ive recommended them to everyone I know.P.S. - They only use NEW parts, unlike some other shops which surf the junkyards for salvageable parts.

Se
Review №49

Horrible Customer service. Gang of thieves theyre all very disrespectful

Da
Review №50

I was treated as if I were an idiot. On top of that, my information was written on a sticky note and “paid cash” was written on it when I handed over the cash. When I showed up to pick up my stuff, the sticky note was lost *shock* and it took way too long to figure out. I am a very dissatisfied first-time costumer, and I do not plan on coming back.

An
Review №51

This place is a rip off and the service is terrible stay away

EC
Review №52

There was feces found in my back seat.. Dangit Bobby.

Ch
Review №53

Auto body place

Ro
Review №54

Terrible service my car was in an accident brought it to East coast collision and they did hack job brought it back so many times and 3 years later it still not fixed I would not recommend this place

Ro
Review №55

Amazing!

Information
45 Photos
55 Comments
4.3 Rating
  • Address:24 Rice St, Attleboro, MA 02703, United States
  • Site:http://eastcoastcollisionma.com/
  • Phone:+1 508-761-8400
Categories
  • Auto body shop
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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