Weve had 2 vehicles repaired at this shop and the results were great .Very easy to do business with because they handled every detail.I would highly recommend them for all your collision repair needs.
Jeff did a awesome job on getting my truck repaired. Paint and all the alignment was perfect. Wouldnt take my 2015 duramax anywhere else
Ive had my car repaired here twice. The second experience was better than the first. The actual work is done well. The women at the front desk are really great. This last time they washed and vacuumed my car, too, which was really great to pick up a fixed and clean car.
My car was totaled and they essentially just did the middleman transfer between me and my insurance. When I went to collect my belongings from my car a JUUL pod was sitting on the seat so someone was using it in my car around my belongings, and all the change from my car was gone- only about $8 but that’s not the point.
Great service and great body work!!
I am grateful that the owner and staff over at Master Technicians highly recommended the Auburn Collision Center to get my bumper fixed. A big thank you to Auburn Collision Center, their shop and staff who were helpful in making this experience a positive one. Overall, the shop did a terrific job on replacing my bumper on my 2010 Toyota Camry including the paint job and all! It was done in three days. The car was vaccumed and washed with excellent care. Many thanks to Suzanne who assisted me with all the paperwork and provided excellent customer service! Thank you!
So far so good
They were very professional and efficient. They understood my needs and even went ahead to replace a dog cover on my behalf because of the possible inhalation of glass shards.
I’ve brought my car to Auburn Collision Center twice, once for some cosmetic scratches and the second time after being rear-ended on the freeway. Both times the work was not only done quickly, but the quality was impeccable. They even replaced a license plate bulb that had (randomly) burnt out at no extra cost to me. It’s small gestures like this that set Auburn Collision Center apart from other body shops. Would highly recommend.
5 stars! Outstanding and friendly service. I had been rear-ended twice and BOTH times I took my car to Auburn Collision Center. They always treated me courteously, and Manager Jeff made sure my car was thoroughly repaired and completed. Any concerns or issues I had were quickly followed up on and resolved. My car looks as good as new. I would definitely go back!
I have been here several times for auto and truck wreck repairs. Great service and beautiful work.
From 1st contact to picking up repaired car they were 5 star all the way. I dont know how they could improve their process. Ive had insurance work and personel payment work done here and their pricing for the personel stuff beat 2 other shop quotes by a MILE. Super freindly and smart and oh yeah, they do excellent work!Highly recommended
I get the car back from the collision center after waiting a month and a half for it when it was suppose to take a week but when they repaired everything, I noticed the hood wont open. call them to explain that the hood wont open when I got it back and they were extremely rude about it. I do not recommend anyone to this place. There are better body shops around! very disappointed in auburn collision center.
Really nice people great service
Auburn Collision Canter did a great job on my 2011 Toyota Yaris. They are a polite and generous bunch. My car looks like new.
Great collision repair shop. Honest and affordable
Complete waste of time and money. They had no idea how to fix our vehicle, so we had to pay to re-tow it to another shop, and they still made us pay a fee for doing absolutely nothing.....
Everybody in the office is nice, friendly and will return your calls and help you out. But not sure about in the shop. I will say the paint looks great, so Id imagine they have a good worker in there somewhere, but Ive had to return several times to this place to get my car dialed in due to lack of quality control and simple check-overs that a complete job would entail.I had to bring my car back at least 5 times to this place after having it in the shop for an extended period of time initially. After a final visit my door was worked on and I ended up finding that my inside door skin was loose and not completely attached to the door because of some interference with weather stripping. Simple fix but yet again, how is this not done properly?? I would not go here again but would probably go to Auburn Auto-body. I know the owner and the painter. Great guys who have attention to detail. Its smaller and Id imagine less problems would fall through the cracked like at Auburn Collision.
Terrible customer service. I was called three times and told my vehicle was done. Every time I found there was still damage that had not been repaired. Still waiting........ almost a month now for a repair that was supposed to be completed in a week. Zero correspondence. Very evident they try to do the very minimum when it comes to repairing your vehicle to stay the preferred repair shop of your insurance. FIND SOMEWHERE ELSE. I cant believe your response. I have had 2 different vehicles repaired by Auburn Collision Center and you want to pretend I have never been there.
Took my car in for an estimate. The staff where all fast, friendly AND PROFESSIONAL 👌
I may be an acception, but they somehow forgot to turn my paperwork in to the insurance. And unfortunately I waited a week before I called to check on it. They werent even able to turn it in the day I called, I had to wait yet another day and then for the insurance company to review and ok it...
This business does awesome work
My son had an awful experience. Beware of doing business with them.
So professional, better than the dealership
My car looks great
Beautiful and excellent staff
The estimate they gave me for a minor repair was a thousand bucks higher than my 2 other estimates.
Good service