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Ben Davis Chevrolet Buick Parts
931 W 7th St, Auburn, IN 46706, United States
Comments
Bi
Review №1

We drove a long way for me to look at a certain truck. When we got there I found out it was in being serviced. Dalton came to the rescue and was able to get me in to see the truck in question and although it didnt turn out to be what I was looking for it was still a positive experience thanks to Dalton. He said he would keep a lookout and let me know if something came in in my price range. They have. A lot of nice looking vehicles on the lot

Th
Review №2

The Best Car Shopping Experience Ever! The hospitality by everyone was outstanding. Ive been in Customer Service for over 25 years, this place deserves all 5 stars. I want to thank my salesman Leon.... Thank You, Love My Car.

sh
Review №3

Purchased a used vehicle here. Process was simple. Sales team was incredibly professional and addressed issues in a timely manner.

El
Review №4

Joe from the Angola location drove me to the Ben Davis lot where my future (now current!) Buick Encore GX was located. The lot was well stocked with several options to fit anyones needs! I felt respected valued and appreciated by everyone we encountered.

Ke
Review №5

Buying a used vehicle these days is a tough decision with such high pricing structures. We looked online for various vehicles. Ben Davis had one that fit our needs. We arranged a test drive with Leon. He was pleasant to deal with, without all the I have to go check with my manager B.S. They are worth a visit if you see one you like. We did end up buying the vehicle we test drove. We didnt get a great deal but we did get a fair deal for this day and age.

De
Review №6

Great sales man justen tenders thanks so much for arrangement of delivery date and all the staff for helping us get the vehicle picked up on time .

Sc
Review №7

I didnt get my under coating taken care of it seems like its every body elses problem i just want it fixed

Bi
Review №8

Disappointed. I drove 45 minutes to get my oil changed and have my air conditioning looked at, wanted freeon looked at. This took over 2.5 hours. On my way home, I had 2 lights come on. I now am expected to figure out how to reset it myself or be inconvenienced to take it back to be reset.I will not take my vehicle back. We purchased it from them in December 2020. This is the first time I have taken it to be serviced. I paid $251.89 plus half a day for this service. I have zero intentions of going back. I also have zero intentions of recommending it to anyone else.Everyone was extremely polite but lacked in good communication and making sure I was good to go. It is my opinion that if there were the possibility of a tire sensor issue after rotating tires, they should have encouraged me to take a drive. Better yet, they should have taken it for a drive.After waiting so long on the extremely uncomfortable furniture in their lobby with a TV but no volume, I requested an associate to check on my car. Is it about done? He came back and said he would be to get me in 30 seconds. I would have preferred he finished with a quality job. I was told, they only had one mechanic. That is again, on them. This is not a drive in service. You call and schedule an appointment. Therefore, they dropped the ball in being prepared.I am happy with my vehicle. There were no problems today until halfway home.

Ke
Review №9

We worked with Touhami to purchase a RAV4 trade-in that Ben Davis had, and he was WONDERFUL. 💯 I hope we can go back to him for our next vehicle purchase because Ben Davis employees made the entire process so easy and were incredibly accommodating, personable, and kind. Touhami made a point to check that we made it home (we came from out of state because Ben Davis had the best deal for what we wanted) and ensure that we loved our new vehicle.

R
Review №10

I would like to take this time to let you know, they are open and honest upfront with their customers! They knew we were coming and had the car up and ready for a test drive when we got there and they had the car fax up and ready with highlites that might be of important to us. We would buy from them again without a doubt! Honest car dealers are hard to find!!!

Jo
Review №11

We had one of the best salesmen I had ever met. Hunter Trine did an excellent job.looking forward to buying our next car from him. Thanks again for a great experience.

La
Review №12

Ron and his team in the RV service department are second to none!! He did a great job keeping me informed during the repair process and my camper is as good as new. Thanks to the whole Ben Davis team.

Jo
Review №13

Garrison Snyder was an awesome Salesman! I felt very at ease talking to him! He helped from choosing the right car for me, test driving, filling out paperwork to setting me up with financial.The over in financial were all friendly and helpful!The loan process was easy and explained to me every step of the way. I felt a connection to every one I spoke with!Thank you Ben Davis Group!

Ka
Review №14

Great job! They even let me keep my car there for a couple months without fees so I could get my finances around. Especially being a full-time student, it took away a lot of stress!

Cu
Review №15

Justen was really great. He listened to my needs and found something right away that he knew Id love. He was also a blast to chat with while waiting for paperwork, and everyone was very accommodating as I was waiting for my insurance policy change to come through around closing time. I got everything I wanted and more out of my trade-in and I cant recommend Ben Davis enough!

Br
Review №16

Derek Longenberger was a great salesman to work with. Very knowledgeable and not pushy. Coltyn Miller in finance took care of the rest. He was very easy going and did a great job explaining everything.

Mi
Review №17

Justen Teders was amazing. He & the rest of the team went above & beyond to make our purchase as easy and quickly as possible. We have already recommended Justen to a few of our friends who are interested in purchasing a vehicle. Thank you for making our 2021 Trail Boss purchase a reality!! 😊

Ma
Review №18

Ben Davis Chevrolet Buick in Auburn treated me with great respect did an excellent job I would recommend them to everybody

ro
Review №19

We had a great experience with Tim Warble, who impressed us as very knowledgable and sincere. We drove from Philadelphia to pick up the camper after a video tour of our Freedom Express and lengthy conversation with Tim.. We love the camper, and just wish Ben Davis RV was closer to us. We certainly will give you a 5 star recommendation.. Please express our appreciation to Tim.

bi
Review №20

Terrible worst place to buy a used vehicle! Havent been back since! Wouldnt recommend any of the Bed Davis dealership!

Am
Review №21

Arturo Mugica is an amazing sales and leasing consultant! He went above and beyond to get me into exactly what I wanted. I changed a few things along the way, and he delivered on all my requests. Best customer service! Highly recommend working with Arturo! Very happy with my purchase. Austin in finance answered all my questions as well and was very easy to work with. The Ben Davis team is awesome! Thank you!!

Sc
Review №22

Jacob Barton and Alturo made this purchase by far the best and easiest purchase of any vehicle Ive ever purchased from a car dealership

Te
Review №23

Experience was not good at all. I understand its a holiday and all but to tell a person from another state that they cannot even look at our vehicle for 2 to 3 days is really screwed up. Even talked to the manager what a joke of a place.

Mi
Review №24

Bought Chevrolet Camaro this past Saturday. Minor fixes to be completed and was told camaro would go in first thing Monday to correct and when I called Monday afternoon they have yet to even look at it. Not impressed. Expected better service after a sale.

La
Review №25

Everyone I worked with at Ben Davis was professional, honest and kind. I would recommend this place to anyone looking for professional, kind and honest work.

Fr
Review №26

Service staff has been the most frustrating to deal with but informed i could speak with sales mgr to remedy any issues. Sales wasnt the problem! Dealt with the so called service manager directly. Vehicle was there 4 times to get sensor replaced. Most irritating. Do not recommend. Wont return myself unless absolutely the last place to go.

Mi
Review №27

My experience was GREAT! From the moment I arrived, I was greeted in the parking lot, mentioned I had an appointment that I was early for. He said no problem I can help you! The vehicle I purchased had everything I was looking for! They have budget vehicles available and I will be recommending Ben Davis in Auburn IN to anyone that asks me where to look for a new vehicle! Thanks again to the staff that made my transaction smooth as butter! And if you are wondering I purchased a 2006 jeep liberty sport. Very clean and low miles!5 stars from me! Thx!

Ja
Review №28

I had a very good experience buying from en Davis Chevrolet. All the employees were very helpful and my salesman Garrison Snyder was great. I would highly recommend buying a car from Ben Davis.

sh
Review №29

The buying experience itself was fine. The salesman was very polite.Love the car. Dont believe the forward collision is working and the navigation does not work. Salesman said it was a defaulted chip and they are working on it. I called Buick and they didnt know anything about it. I need to contact BD about the problems as soon as I get time.

Sh
Review №30

My services was very well taken care off. No complaints.

ke
Review №31

This was a great experience buying this truck I bought three cars in the past and the dealership before that was great also Ive had great experiences Ben Davis was very helpful they helped me through the process they made sure that my truck was clean everything was great my salesman Touami Melha was awesome he helped me through every single process beautifully

Je
Review №32

Not happy, The front quarter panel was replaced but is a different color. I have had quite a few people say that they noticed it too so it is not just me as I was told by one of your representatives. I have been very happy with your business in the past but, this is not good.

Pa
Review №33

Very courteous and efficient. Not only was the body if my vehicle repaired but they took the time to vacuum and wipe down the inside. Was pleasantly surprised.

La
Review №34

Paper work takes forever even when being given all the pertinent info prior to time to sign on the dotted line.

Ro
Review №35

Courteous and professional staff! Very smooth and pleasant experience.

Sa
Review №36

Very friendly and helpful people. No one was pushy at all. It was a pleasure working with Colin.

Pa
Review №37

Very knowledgable, helpful,personable, fun to deal with. Did their best to make sure u knew what everything meant and that u understood and were comfortable.

To
Review №38

They did a very nice job on the car. We had some front end damage and they really did a good job.

Ca
Review №39

I throught the staff was most helpful and courteous

Ma
Review №40

Ill never patronize this dealership again.

Ja
Review №41

They gave me a loaner no problem got the problem fixed was diligent about finding it love they know me by 1st name and get me taken care of only downfall was took it in for diagnostics they didnt find anything wrong had take it back a month later for same thing but they did make sure they got it taken care of love the manager Mike great guy always know he will get me taken care of nothing but CLASS!

Je
Review №42

Everything thing went very smooth

Jo
Review №43

Great service and did everything I could ask for.

Hi
Review №44

I just purchased car from here it is by far the greatest experience Ive had purchasing a car from here. I would definitely tell everybody that is in need of a car to try Ben Davis Chevrolet Buick everyone in there is nice makes you feel comfortable and they are there to help you ask for Touhami Melha

Jo
Review №45

Bought my car off them and while driving it home the brakes went out and the AC failed. The car was taken back up given an inspection and supposedly everything looked great. Less than 300 miles later the transmission dropped. They will not work with you at all. The technicians suck and so do the service managers. Overall a bunch of crooks.

Ge
Review №46

Tim at Ben Davis RV made our purchase of a new Boldt that much better with his knowledge of the entire machine and his experience in the RV world. We couldn’t have asked for a better experience than what he provided us during our purchase.Austin in finance was also very enjoyable to work with. If we ever buy another RV, we will check with Tim at Ben Davis first!

Ch
Review №47

My wife and I have been doing bussiness at Ben Davis for about 15 years now. We have purchased many new and used vehicles from them. The sales and especially the service dept. Are 2nd to no other dealership in Northeast IN. I have never left when I was not 100% satisfied with the service we receive there. Jerry Shrouds in Sales, Mark Rossi and Mike Potts in service, stick with those gentlemen and I’m sure you will have a great experience also.

Ra
Review №48

Bought my fifth wheel from Tim Warble. Was a great experience. Was treated fairly on the sale price and very fair on my trade in pricing. This is how buying a RV should be not the back and forth that most dealers try to pull. Financing was a breeze just takes a while to get thru the paperwork. Thanks Tim and Ben Davis RV for exceptional value. Highly Recommend

Ca
Review №49

If you need a Car Garrison Snyder is the one to see. Thanks for your help in finding our car.

Ky
Review №50

Toni was very knowledgeable about the vehicle, the trade in manager offered me a fair price for my trade in, and Arturo did an excellent job with final paperwork and financing.

Co
Review №51

They sell the vehicle and thats it. Wouldnt recommend anyone going there if they want cared for

Pa
Review №52

Getting my oil changed and tires rotated was an easy process. Add to that, that my car was vacuumed and washed, and it made for an excellent service experience. Everyone I interacted with was so nice, polite, and friendly. The only thing that may prevent me from going to the dealership for my next service is the drive from Fort Wayne and the fact that there are no service hours on Saturdays. Trying to get my service done during the week while working is problematic.

Ja
Review №53

Leon was extremely knowledgeable and very easy to work with!

Ja
Review №54

I love my Buick Encore!! Bought it Thursday, picked it up Saturday. Dalton Kindig was great and would recommend to anyone!!

Ni
Review №55

Mike in service does an excellent job of keeping my Equinox serviced. He is always friendly, courteous, and professional. Mark, the service manager, always greets me by name and makes me feel welcome. I have had confidence in the service from Ben Davis Chevrolet and Buick for the past twenty-five years.

Vi
Review №56

Made an appt to look and drove home a happy Truck owner. Mike worked with me to get the right details of towing, cab, engine sizes and we found some tasty extras and lower mileage vehicle that fit me to a T. Happy and satisfied with the buying and purchase process.

De
Review №57

We had a great experience!! Cody was very informative and kind! Had kept in touch to make sure we are satisfied and if we had any questions! Would definitely recommend to others!! Thank you

Ka
Review №58

Everyone there is very courteous, respectful and professional. The whole time I was there, there were at least four people ask me if i wanted anything to drink, very impressive. Ive dealt with them for several years now and dont have any intention of switching.

Ri
Review №59

Nice, helpful staff that always do a great job with our vehicle repairs.

Di
Review №60

Staff was super helpful with ALL the questions I threw at them. My financing was great with a lower APR than I expected.

Su
Review №61

Always friendly and prompt insetvice

Lu
Review №62

Hunter Trine was our salesman, he worked with us on price and got us a flipping sweet truck for our budget. Very friendly staff that was accommodating and professional. This is our 3rd vehicle from Ben Davis and plan on more.

Fr
Review №63

The service and communication was top-notch from beginning to end.

Ji
Review №64

The salesman Steve I worked with was very rude and aggressive.when I took the car on a test drive, the car was in very poor condition for being a 2019. He was pressuring me to buy a Vehicle I didn’t want. I noticed when I was browsing the lot the cars were very dirty. I saw a girl in the back working on cleaning the cars. She missed a lot of dirt on the door jams. I also noticed she took a break every 15 minutes. Would never buy a car from Ben Davis Car Dealership.

Ca
Review №65

The gentlemen who assisted me in service Department was amazing. He was very nice. He walked us to our car even opened the door and shut it for me and my daughter. The young man who did the vacuuming and oil change did a tremendous job. Even washed my car.

Di
Review №66

Everyone was pleasant and was attentive to my needs.

Ke
Review №67

Kyle, Jessie, and the whole team worked with me to get exactly what I wanted great people and great experience! Thanks Guys!

Jo
Review №68

Jerry Shroads is absolutely amazing. Best cars salesman I have ever dealt with. And I love my Bolt EV.

To
Review №69

Sales staff were very helpful and friendly. I would definitely recommend if you are looking to buy or need service.

Je
Review №70

Go see Hunter Trine for your next vehicle purchase. Very attentive and easy to work with. Overall nice experience with the entire team and buying process.

Ch
Review №71

Visit started shaky with the first car I went to look at but Salesman was very nice and showed me some other cars. They made me a great deal and treated me with respect. 2nd car I bought from them. Thanks again Jerry Shroads. Lots of selection.

Em
Review №72

My experience was great. In fact, after spending hours at other dealerships it was refreshing and easy working with Leon. My family and I really enjoyed working with him. So much that after a couple of days my parents went back and bought a car for themselves from Leon. He definitely put us first and made the process simple, educating us rather than persuading us on items we didn’t want. Working on the financing with Brittany was also a great experience. I did not feel pressured and she educated me on all of my choices. I would buy from them again.

Ab
Review №73

Very pleased.They have a very knowledgeable staff.We thought it was something else wrong with my car and they found it was just a bad tire. A++ team Thank you

JO
Review №74

Just bought a 2020 Sonic LT RS a few days ago, Toni was excellent with us, told us every detail about the car, sold it to us for a great price! Couldnt ask for a better experience, +1 rep Ben Davis!

Je
Review №75

We had a great experience at Ben Davis. We had an awesome sales consultant, Arturo Mugica. He was very knowledgeable, answered all of our questions and explained the process every step of the way. I would highly recommend Ben Davis and especially Arturo! They have a fantastic group there from Jesse in the front all the way to the guys in the back. Very friendly and professional.

Co
Review №76

My tailgate is still not lined up, comes loose and then my back up camera goes off

Pa
Review №77

Friendly staff. Always willing to go the extra mile

Al
Review №78

My fiancee and I had a great experience at this dealership. Coty was very helpful, transparent and an all around great guy to work with. Will definitely consider him and this dealership in the future for vehicle purchases.

Kr
Review №79

Great service! Cody helped us find a vehicle we loved and stayed late, accommodating our busy schedule, to help us close the deal!

Be
Review №80

I was sold a warranty to cover tire damage. The dealership covered a single tire, not the pair. The warranty cost was in excess of six hundred dollars. I now have to purchase an additional new tire to match with the covered tire. The warranty did not solve a problem, it traded one problem for another (and I paid six hundred dollars for the experience). I wont drive an hour out of the way to do business with this shady dealership again. I would suggest you make the same decision. The upfront price may be enticing, but I can attest to the fact that the after sale customer service is on par with a buy-here pay-here. Buyer beware.Edit: I guess I was sold an Almost 50% off Tire Damage Repair Discount Agreement instead of the full warranty I thought I was buying... My error /s

Tr
Review №81

When I arrived they told me the price of my oil change was $49.95 plus tax and I signed the paperwork. They also told me my car would take around 45 minutes unless I didnt want a car wash then it would be 15 minutes less than that. I was on a time crunch so I declined the car wash. I waited in the waiting room and after 1 hour and 15 minutes I went back out to the service desk and asked about my car, which they checked on and it was finished. Frustrated that they didnt let me know I proceeded to check out and the total cost came to around $15 more than they quoted me and when I questioned why they said that Toyota vehicles cost more. Frustrated again because they knew what type of vehicle I had before they quoted me I reluctantly went ahead and paid the bill but was very dissatisfied of the dishonesty and service I received. I will not be going back!

Mi
Review №82

We were treated well and got a good, hassle-free price for our trade in. We are grateful they worked to make a good deal for both parties.

Ti
Review №83

Leon is a great guy. Ben Davis has top notch sales and are willing to work with you without pressure.

Da
Review №84

A little disappointed with my experience so far.

Ro
Review №85

Very Good.

Ki
Review №86

Went in for an oil change and had car trouble as I pulled in the garage. They were able to diagnosis and fix right away.

To
Review №87

Service Manager (Ethan Grubbs) was pleasant, knowledgeable and easy to work with.Quick service turnaround. No problems.

mh
Review №88

Ton of mechanical issues within first week, yes was taken care of but was 3 different issues. Staff was helpful but wouldn’t buy from there again. Still within warranty and leaking transmission fluid and of course they say gaskets and seals aren’t covered, had only drove 2500 miles and was in my 3 months of coverage. Would not recommend to buy from them, too many sketchy issues with paperwork and invoices. They’ve lost my family buying new vehicles and my co workers.

Ka
Review №89

I would recommend Jill Harris for anyone looking for satisfaction! Harris went above and beyond in every way possible to make sure I have the best experience!! She set me up in my dream car with affordable payments and a smile on my face!!

aa
Review №90

Very happy with sale person how helped us with our purchase. He was very interested in our needs and the payment we were looking for.

Ja
Review №91

We bought my GMC Acadia a year and a 1/2 ago and I have been taking it there to get oil change. Mike at the service center is fantastic and all the people that work there are so polite and friendly. Their prices are better than anywhere in town and they to take very good care of your vehicle.

th
Review №92

Treats you like Family !!!

Le
Review №93

Terrible terrible terrible. Claims they fixed my car multiple times after I purchased it off the lot. Do not buy from them!

Ba
Review №94

I buy all my cars from Ben Davis. Their customer service is top notch. I will continue purchase/service my vehicles from them.Friendly, courteous, provide excellent services.

Ti
Review №95

I believe I received a good deal on a used truck

Lu
Review №96

I wanted to trade in my truck a 2012 silverado 2500hd with a duramax I would say my trucks is in good condition overall and the sales manager also said the same thing and my truck had alot of options that most w/t trims dont come with the trade in for my truck on the low end of good condition was 14k and in poor was 13k give or take a hundred they wanted to offer me 11050 for my truck and they where very condescending and rude also tried to sell me a truck with either a bad altinator or ac pump and when I mentioned it they said all these trucks are this loud and sound that way will never be a customer of theres steer clear if you can in case people think im upset by my offer I have 3 other offers for trade in of my truck for 16k

Ru
Review №97

Great service. Wonderful folks

Sc
Review №98

Great to work with all departmenst becuse I went threw sales then parts to service to install some extras on my new Buick

Jo
Review №99

I have been a long time customer of Ben Davis in Auburn Indiana from 2001 thru about 2014 for service to my 1999 Minnie Winnebago Motorhome. I always trusted them and took all my work to Ben Davis until we moved to Arizona in 2014. While on a trip visiting the Auburn area about a month ago, stopped in for an appointment at Ben Davis to service my motorhome (wanted an oil change, tire rotation & 4 new shocks). Service appt was on time and I thought all was going to go well. When I received the quote for the shocks I was told they were going to have to cut the shocks out of the RV with a torch because they were so old. Labor price was extremely high. Based on the price quoted and the cutting issue did some more research and found out I could get top quality Bilstein Shocks elsewhere for a lower price than the standard NAPA shocks they were quoting me. Labor cost was less elsewhere and they didnt have to cut any of the shocks with a torch. As part of the tire rotation (which I know is a pain because you have to move around valve stems) I was told no worries and the technician had done this before. He did move the tires correctly but I noticed one of the valve stem clips that holds the inner stem in place was not put back where it was supposed to go. The technician went back and found the clip and installed it as it should have been done.When I got back to the campsite and inspected some of the work this is what I found. The tires were not inflated properly as he told me he had done. I let air out of the front tires and added air to the rear tires. I believe he checked the tire pressures BEFORE he rotated them so the front and rear tires were improperly inflated. I thought I might also check the oil and noted the oil had been overfilled as it was above the max level on the dip stick. I checked the invoice and noticed 7 quarts of oil were added. Per the manual ITS SUPPOSED TO BE 6 quarts TOTAL including filter. Did the technician not check the dip stick? As I went down the road a week later I noticed one of my rear tires went flat. Upon inspection, the valve stem on the drivers rear wheel had come loose (not properly tightened). I tightened the valve stem, inflated the tire and have had no problems since I check to make sure it is tight regularly now.I will say for all the troubles, the service manager did give me a discount on the rotation but I am sure he is unaware of all the issues after I left the shop. Sorry for the long review.... knowing I had gone to Ben Davis for my RV repairs for so many years I expected a lot better technical service.Knowing how important tires are on an RV for safe driving, I am lucky I checked over the tires before hitting the road. The technician is worthless.

Kr
Review №100

I was just in the service department & I want to give a huge thank you to Rosi for his help & his honesty. I have zero knowledge of cars, I’ve been ripped off before & I totally could have been taken advantage of today. Your team is the best. This is the second great experience I’ve had with your service department & I will definitely return will all my vehicle needs. Thank you so much!!

Information
100 Comments
4 Rating
  • Address:931 W 7th St, Auburn, IN 46706, United States
  • Site:http://bendavischevrolet.net/
  • Phone:+1 866-647-1877
Categories
  • Auto parts store
Working hours
  • Monday:Closed
  • Tuesday:7AM–5:30PM
  • Wednesday:7AM–5:30PM
  • Thursday:7AM–5:30PM
  • Friday:7AM–5:30PM
  • Saturday:7AM–5:30PM
  • Sunday:7:30AM–12PM
Accessibility
  • Wheelchair accessible entrance:Yes
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