Experience wasnt good at all. The mechanic was supposed to change a part on my car, paid almost $600.00 dollars an found out 3 months later the part was never change. I had to pay another $410.00 to get the part change an now its not running properly. Mechanics charge an take your money without replacing the new part an charge hours for labor when no works was done. Thats bad business. Marty was very understanding and fixed the problem and gave us some of our money back. So glad I found an employee that helps an gets to the matters of the situations. Thank you Marty!!

Sold me a lemon and refuses to give me down payment back now i have to go thru court because he refuses to fix or give me my money back check engine light came on 2 days after buying and been in the shop more than with me very sad buyers do not go here if dont want problems with your car

I took our in at 9am to be fixed and they never got in until 2pm and its still not fixed and this was a screw up on their end and Im paying for it. I wouldnt recommend them at all

The Mueller family are very nice people, they treat you with respect .

The most helpful loving people I have ever met in my life😘❤️🌄

Got a car Still running good

Highly recommended. Made buying very easy and stress free! Helpful with all my questions.

Thank you so much

An amazing experience, I cannot thank Steve and Chuck enough for all that they did to get me into my new vehicle! They went above and beyond to ensure I was in a new car as soon as I needed. I do not know what I would have done without them. An exceptional experience.

The service wad exceptional and we have had no issues with our vehicle. They have a very good variety of vehicles to choose from. They take very good care of their customers. Our salesman, Kevin, did a great job pitching a sale to my wife and I for our 2002 Chevy Blazer. We are very happy with our vehicle and plan to purchase another vehicle from here in the future.

I am about to go buy my second vehicle from them they work with youAnd very nice place and people

I got my car through here, and Chuck Chambers helped me through the process. He made sure I got something reliable to get me back and forth to work. He was friendly, and explained everything to me so I understood the contract before I left with my new car. They have a nice warranty system, and if anything is wrong with the vehicle they will take care of it for you. I would definitely recommend this place to anyone looking into getting a newer vehicle.

Ive had the best service here. They are very pleasant and understanding my sales rep is very pleasant kind and very helpful.

Decent lot. Takes time to get repairs done...

Highly recommend these guys! Got a car through them, they were very helpful and honest always took care of us when we needed help with something. Definitely getting my next car with Steve!

The experience was phenomenal! From the flexibility, patience and relations, it was simply a pleasure! Couldnt ask for better customer service I would recommend this dealership to anyone! Thanks Chuck and Steve you guys are bomb! Thank you so much guys!

Sales is awesome! 2nd car bought here. Awesome work.

The sales staff here was amazing. They did everything they could to make the car buying experience easy.

I have been doing business with Mueller Motors Service for at least 5 years. I found them to be honest and very competitive in their pricing. The key word here is HONEST. Hard to find. I highly recommend them .

I would recommend this dealership to anyone, who wants friendly, courteous serve. Very helpful in obtaining our vehicle.

The sales team here at Mueller Motors has been outstanding ! they keep you up to date on what is going on and promptly address any and all concerns.

Mueller Motors is great place to go. My experience was exceptional have already reffered a friend.

5 stars! Thank you to Chuck for answering all our questions and addressing any concerns. Appreciated the respect and honesty and desire to help us get into a new car! Looking forward to all our follow up service with the company!!

Chuck was awesome, he made my car buying experience enjoyable. He showed care and tenacity in finding me the best deal possible. Also the 2 year oil chance and inspection deal is incredible as well!!!

Got my first car through them and they were always very patient and kind with me throughout the whole thing. About a month ago I needed my spark plugs replaced badly, so the mechanic (his name was TJ I think) fixed them for me that afternoon knowing I didnt have the full amount, told me to talk to Steve and Chuck and work out a payment plan. They did so, and were also very kind.. As they always had been. Would definitely recommend this place 10/10 times to anyone who isnt big on going to the bigger name dealerships. Great place, great service.

Ive got a car here before and they were fantastic i came a second time the team members here are amazing!

I bought my car from here just over a year ago and they are so friendly I take my car back there for every oil change. They even fixed my new tire I got from bjs.and bjs couldnt fix. Great kind fast workers.

Great service with great honest people, they were willing to get me an exceptional deal and help out in the future with any problems.

When I took my car to get inspected and it needed some work, Jim accommodated my work and pay schedule to fit me in ASAP so I could pass inspection in time. He also found new tires for me at a lower price than Id bought them before at Sears, and did all of the work at a lower rate than I anticipated. I recommend Steve Mueller Motors service center to everybody I know.

Looking forward to doing business with chuck very soon answered all my questions

Chuck was very helpful in the process at getting the car. The car was the perfect choice for the right price and I couldnt be more happy. Great customer service and helpful.

Awesome service !! Salesman took the time to explain the process and got me into a car that worked for my budget ! ! Thanks !!

Thanks Steve for finding my Honda Accord so Quickly after my last honda was in an accident. This is my third car with Steve Mueller Motors Sales and Ive always been satisfy with each car. Steve had found for me. Beautiful car!!

Chuck and Steve worked hard to help me get into a nice newer vehicle. I have bad credit and they got me approved! Thank you so much guys!

Very nice, great service. recommended.

Thank you Chuck and Steve Mueller Motors. Chuck was able to get us into a clean and great condition vehicle. Excellent for our situation. Thanks again!

Very good service, fast, quick service would recommend Mueller Auto Sales.

They were very helpful and I got my car very quickly. Great customer service. I would highly recommend them to anyone looking for a used car!

Steves always been there for us. Good to have him at your back.

I am convinced.. that after the exceptional service I have received here after purchasing two cars in the past 6 years.. that this is the BEST thing I have ever done in my life!!

Muellers Motors is reliable, they helped me with the purchase of my vehicle after I lost my job. Gave me a second chance, I will be doing business with them from now on. Very understanding.

Very nice family Quick, friendly Courteous. Got us right into what we were looking for. Would recommend to anyone. Thanks

Guys at the shop are very helpful and friendly. The prices are the best in Auburn for labor and they dont overcharge hourly like most shops do.

Bought an Acura TL from them a few years back, only 80k miles. Asked if they would clean up the rotors as it was stopping hard. They told me to stomp on the brakes hard and burn the rust off took it to my mechanic a few days later to get it reinspected (even though these scam artists had just inspected it) and brakes cleaned up. My mechanic told me it never should have passed inspection because the entire subframe was rotted out and the engine was ready to fall out. I take it back to steve meuller- he accuses me of hitting it with a hammer and tried every trick in the book to get out of fixing it. In new york state there is a lemon law that all cars under 100k miles are covered for 30 days after sale. He argued with my dad and tried to put a mechanics lien on the title for the work. Steve was a total jerk the entire time. Finally after having to go to the BBB and filing a complaint and threatening to sue he grudgingly fixed the problem. Worst customer service around! For a quality car in Auburn go to silverline auto instead!

My girlfriend bought a car great car happy with it but she takes it back for work and one of the mechanics steels out of her car watch your cigarettes, Money anything of any value.

They work great. Worked with me till I was satisfied. I would recommend them to friends and family.

5 Stars Great experience!! Very helpful. No pushy salesmen. Explained everything we asked!!

Awesome to work with very friendly and polite. They are wonderful company they go out of their way to work with us.

Great to work with. Second car bought from them and wont be the last. Love them!

Even with past credit issues I was able to obtain financing on a nice, reliable Nissan & get an affordable payment!! Thanks again!

Great service. They were very helpful. Would definitely refer to others.

Excellent customer service! Easy car buying process. Highly recommend.

My engine went out on my car . They were able to get me into a vehicle. Quick and reasonable payments!!!

I have never received better customer service when purchasing a vehicle. Steve Mueller and his staff were friendly, and went out of their way for our family. We would recommend Muellers to all of our family and friends.

Quick and fast professional service and sales personified, very satisfied with my buying experience, definitely will recommend.

Ive bought 2 vehicles here. Great service. Highly recommend it to anyone.

Good experience and recommend to our family & friends

Everyone was helpful and insightful. Made purchasing an easy task and calmed any nerve I may have had.

Always a pleasure doing business here...have sent MANY referrals...all a sucess!! Great experience!!

I received remarkable service from the minute I walked in. Steve and Chuck were great to work with and I am extremly happy with ry car choice.

Thank you Kevin you are always so nice to me!! Awesome service!!😊😊

Fast easy affordable service. Very knowledgeable staff

Great service & friendly people to work with Thank you very much Chuck Chambers

Great service and very friendly staff!

The best place to buy a preowned vehicle the owner Steve and salesman chuck are awsome with customers and go out of there way to put you in to a car of your liking

As a customer of steve mueller... not only have a baught 3 different cars from them . And always had great service and understanding from the owner and the sales manager chuck . They have always went out of there way to please there customers . So for the few that have givin this place a bad reveiw . Because they have a different agenda .. somtimes warrentys cant be upheld not because of the company or service department but because the warrenty vompany does not cover what they want it to .. i have had no issues with steve or anyone at this location .. even if i was they have always done right by thre customers . Thanks for the hard work and understanding ..

Great people. Honest, fair prices, really nice vehicles and take care of you after the sale.

I was treated with the upmost respect and would recommend this dealership to anyone

5 stars Very Happy with the experience Great Deal will be back

Fast. Courteous. Friendly. Always a service with a smile. :)

Very friendly and helpful. Would come back for more cars. Tell people about Mueller Motors.

Well for starters when I test drove it the truck had a turn signal out so they replaced that then about a month after of light driving the u-joints went and they battled the warranty on it then I was inside watching TV and my horn started going off so I went outside and the truck was smoking out of the cab and the hood. Turns out something melted all the electrical. 1900 dollars later..... it was running fine again then the transmission started slipping put non slip transmission fluid In it. 2 weeks later it goes there goes another 2300 because guess what if you want great customer service dont go here. They wouldnt cover it then most recently the headgasket has started going. So overall with some other stuff not included Im over 5000 dollars In the hole with a truck they said was wonderful. Never shop here unless you are okay with a junk car.....

Jims a great mechanic, doesnt play the game of bullshit.

Very helpful, very nice. went above and beyond to help me to get a new vehicle.

Had a great experience here! Chuck was awesome!

I was very please how I was handled as a customer. I would highly recomend Mueller Motor Sales, to anyone.

Love it, amazing fast service, best quality

I bought a car there in Nov 2013.I had nothing but problems with the car and it sat in my driveway broken most of the time. It ran for about the 35 days. I would drive it about 5 or 10 miles and something else would go wrong. I spoke with them and they told me the problems were due to wear and tear due to the Auburn roads. The roads are bad but one would have to be able to drive it for this to happen. I think it was more than that. THIS BUSINESS IS NOT BBB ACCREDITED

Easy to deal with. Chuck is professional and thorough.

Very pleased with the outstanding service I recd from Chuck. Courtesy is A+.

Excellent experience, so glad we chose to buy there!!

Would reccomend to everyone. Fast friendly reliable service.

I love the vehicle. Awesome!

I had a great experience and havent had better service. Thanks Steve!

Conartist and a liar..sells bad cars

Very helpful! Would recommend!

Very nice sales and service staff

(5 Stars) Great experience - takes the pain out of purchasing a vehicle. They walked us through the whole process and met us where we wanted to be

Very friendly, quick and knowledgeable service and crew.

I recommended it to a few people right after my first time dealing business their yesterday. Will continue doing business in the future.

Bought a used Jeep Cherokee from them... It had a check engine light that they said was just a sensor, it was loud... they said it was how the jeeps sounded? $500 for a PCM module, $400 for new exhaust, and $ 500 for a new brakes and rotors! Mueller Motor is horrible....awful people.....

Excellent service fast, efficient, friendly

Great! Will shop here again

I had a good experience Would recoment them

I didnt dislike it its just I have no clue

Very good customer service.

In regards to the post from Tom Thompson??? We have never sold a vehicle to anyone by this name at Steve Mueller Motors!! Maybe you are confused?

I was treated Fairly and Honestly.

They do not honor there warranties and browbeat their customers

This is the 2nd car from here I will be back again !!!