user
SpeeDee Oil Change & Auto Service
12021 Summer Ridge Dr, Auburn, CA 95603, United States
Appearance
SpeeDee Oil Change & Auto Service
Comments
dr
Review №1

Wonderful people. They did a great job putting breaks on my Honda. Very thorough. The owners seem very humble and Dustin (who helped me) was simply outstanding. Ill be back when the need arises for sure.

Tr
Review №2

As usual, excellent service. Can always be assured that the work is done correctly. I will not take my car anywhere else. Thank you Speedy!

M
Review №3

DO NOT COME HERE. Slow, rude terrible service. They take forever on oil changes even when they are slow. The mechanic and garage manager are shady and lied about the condition of my brakes and rotors, and tried to manipulate me into replacing my front brake pads and rotors even though they had just replaced everything 8 months earlier at the same location. when I asked for an inspection because they were slightly squeaking and vibrating, After a huge hassle of trying to get accurate details about the condition of my brakes, turned out my brake pads were at 8Mm thickness (perfectly safe and at the high end of the state standard of safety) and my rotors were fine and no damage. Bottom line they targeted me as an easy $110 for labor to replace parts that were fine and do not need replacing, they were rushed, gave no details, insisted my brakes were worn and really needed replacing. Only after I went out of my way to question and bug them for the truth I realized they were being dishonest and just trying to get extra money for unnecessary repair. Never going here again, comepletely dishonest and sleezy.

Ch
Review №4

Excellent service, fast efficient and not expensive. Great work ethics and great personalities....

Ma
Review №5

This place is a lot less Speed and a lot more ee 😬 if you are just getting an oil change they are mostly fast, depending on the amount of people. Anything else though be prepared to kick your heels and wait, wait, wait. That would be fine normally but they don’t communicate well and where I went they decided to put my car on the back burner so a good portion of their employees could stop to help the owner load up some firewood from a tree they’d had cut back. Overall I wasted a lot of time, the service was terrible - only one employee was nice, polite, concerned and at all informative.

Mo
Review №6

Not a bad place, but came back home with my cap off for the oil.

An
Review №7

Streamlined service, and I especially appreciated that they parked my van specifically for me to be able to get my sons wheelchair loaded easily. This attention to my situation meant a lot.

De
Review №8

I had my oil changed on a Thursday (5/8) and the service technician suggested that I needed my transmission fluid changed. Since I wasnt sure of the history of the car I asked if I could also have the transmission filter changed at the same time. The service person said that they were too busy at the moment to do that but if I came at 8:00 am when they first opened that it could be done if I was willing to leave the car for a few hours. Today (Saturday 5/10) I arrived at 7:30 (2nd in line) and when it was my turn to be written up by the technician (a different person from Thursday) balked at my request. He wanted only to change the fluid and, despite it being listed on their services offered board, continued to insist that they dont change filters. He finally conceded that they do change filters but it required two services and would cost $100 more than I was originally quoted on Thursday. It is obvious why he didnt want the job and was happy to see me leave. They deal in volume. Drain the oil, slap on a new filter done; next customer. It is disingenuous to advertise a service and then not provide it, or in my case, jack-up the price to discourage me and send me on my way. One angry customer among dozens who got their oil changed is a good day in their books. Plus they didnt have to be bothered with a pesky job that actually might have challenged their abilities or fast routine. Obviously they have lost me as a future customer and my four cars and truck will go elsewhere for service. They caused me to waste both time and money (gas). I feel that I was a victim of a bait and switch in regards to the price and treated in a dishonest manner. The next letter is going to the State Office of Consumer Affairs.

Br
Review №9

Great service. They even vacuumed the floor or they blew it out. Prices are cheap.

Co
Review №10

Fast friendly service at reasonable prices. Can get pretty busy, arrive early.

Ri
Review №11

This location is awesome, we went to smog an infrequently used vehicle that recently lost power. Their technicians knew it wouldnt pass until all the sensors had run and told us this information. Will definitely bring car back once the sensors are ready.

Ka
Review №12

Always been a positive experience. Been coming here since 2013. They do a lot of business and their staff is courteous and friendly.

Ki
Review №13

Very friendly and goes the extra mile. Great service and I feel confident when I leave in my car, that it was taken care of properly.

Ju
Review №14

I started in line early with Bill coming in to work. Walking by he gave me a friendly good morning on his way in. Dustin recalls my face and greets me back to California from 6 months ago, impressive! The courteous Ms. Ashley answered all my questions thouroughly and informed me what modifications were being done with the service of my vehicle. As a company owner myself, I wish every company was as efficient and friendly as Spee Dee Oil Change in Auburn. Great staff Aaron, yall were awesome!👍

La
Review №15

Very pleasant spot to wait for your car to be serviced! Shade, cool and free water! Highly recommend it!!

Mi
Review №16

Good overall had transmission oil changed too. Not cheap but its cheap insurance against future wear and tear.

To
Review №17

Great customer service, nice group of people. Was a bit concerned when I was told my car only required 4 quarts of oil, as it is in fact more, as shown in the Factory Service Manual (when replacing filter). But for the price, speed, and friendliness, solid 4 stars.I guess I do have a question, however: the 17 point inspection, on the receipt it shows a few items as Not Applicable, front differential for instance. As is the case, my car does not employ front wheel drive; that being said, it very much does have a viscous type limited slip rear differential, but it was listed as not applicable as well. Was this merely not part of the special running presently?I really, hand on heart, dont mind, but... Im quite sure that some of the items marked one way, were not in fact checked, or were incorrectly listed.Its of no consequence to me, and likely many others. Ive heard only nice things of for shop, but those foibles may catch someone out, potentially. Wearing masks in and around cars may be an example of a thing relevant and concerning to a not so insignificant group.I mean this all with the best of intentions, and not to be negative, merely objective, and letting the business know, such that they can have as much information to use in making decisions they feel are in both their interests and that of their customer base.Thanks, all!

ju
Review №18

Awesome service and staff.

Mi
Review №19

This is the 2nd speedee oil place I have went to where something went wrong. They were quick and seemed like they knew what they were doing but the next time I bring my car in for an oil change, it turns out they stripped the threads on my drain plug so now I have to pay for an entire new oil pan replacement and another oil change- which I just got one 3 days ago. It’s going to be over $400 for me, and I don’t have that kind of money.

Em
Review №20

Great service, took maybe thirty-forty minutes for an oil change, and they topped off all my fluids and upon casual inspection of my air filter and brake pads they told me what I needed to replace in the future. I went ahead and fixed the air filter on the spot- so much smoke, and it didnt feel like too much of an upsell- and it was still done early! I also felt comfortable with all of the Covid protocols they had in place- masks required inside, lots of waiting outside, and wipes for your car. Awesome job team Auburn!

Sh
Review №21

SpeeDee oil change in Auburn California is the best place to go to get your oil changed on your car they help you they suggest things and they watch over everything that needs to be done to your car and address the issue with you Dustin is very knowledgeable also...

Ha
Review №22

Great service! Fast, courteous, trustworthy, and reasonably priced.

Da
Review №23

Smogging of my Subaru--save yourself the time and effort of going elsewhere for the smogging of your vehicle. These people, who do not take appointments can help you at your convenience, and while they must do as many as 100 cars a day, their work is efficient, fast, and though a little more expensive than some other smog centers, the service provided by Ashley, the sales clerk, is simply representative of all the employees there.

Wi
Review №24

Super fast and easy, took care of my lease plan no problem.

Le
Review №25

Ive been using these guys for many years. Ive always been happy with their work and friendliness. Theyre usually busy so try and get there early.

De
Review №26

Very efficient and quality service at a reasonable price.

Ki
Review №27

They were very friendly and helpful and I did not feel rushed or dumb and Joseph was especially friendly and took time to explain things to me that I didnt understand previously. Will definitely be back!!

Ju
Review №28

Always polite service. Worth the hour wait. Keep it up!

Cr
Review №29

I use this place regularly for oil and filter changes. The crew is well trained and reasonably quick. The counter staff is friendly and I dont get too much up sell. Prices are reasonable with the coupons that come every few weeks in the mail.

Ja
Review №30

It is about time for another oil change (4500 miles), but I decided not to with Speedee due to our last experience. My wife took her car for an oil change last April. They changed the oil and also replaced the belt and air filter for $158. Within a week the belt fell off due to improper tension and a few weeks later I noticed a lot of oil on the garage floor. They replaced the belt with some reluctance and I might not have caught it falling off except the battery went dead as it was not being charged. Later after seeing the oil leakage and inspecting under the car, I found oil all around the oil filter and on the garage floor from not being tight enough so I tightened it and added oil myself.

Cl
Review №31

Curt helped me in a nearby parking lot. Went out of his way to jump my car and get me on my way. Great service!

ni
Review №32

May have caused an O-Ring to begin leaking, pricey

Pa
Review №33

Got smogged faster than EVER! Thank you very much!

Ji
Review №34

They were great it took care of my wifes car everythings fine

Gr
Review №35

Quick in & out service & I drive an F450 that holds 14 quarts of oil.

Aa
Review №36

They rushed me into a full synthetic job on my Grandmas Honda with 12000 miles. I asked to get the windshield wipers replaced and they told me they were good and pushed my car out despite the fact I knew they were bad they could not be bothered and just were happy that they could pump a high end oil change on a car that did not need it.

Tr
Review №37

Quick and easy service. Very accommodating to covid rules. Let me know about several problems with my vehicle i had no idea were there. Also very nice workers!

Ca
Review №38

The best in town. You can count on them for the best service in town.

Je
Review №39

Quick and easy thank you guys for being so awesome

Jo
Review №40

Thank you for the great service. I had traveled from Maine and needed to head back east and your service was speedy and professional

Ro
Review №41

Nice people, good service, awesome value!

Ri
Review №42

Thanks Dustin for great costumer service and speedy work as well as information on what to look out for

Vi
Review №43

Got the job done in speedy time!

Ga
Review №44

17-Point Oil ChangeRegular oil changes help keep your vehicle running smoothly. But why stop there? With every oil change, we’ll also give you a 17-point inspection and make sure your filters, fluids, belts and tires have a clean bill of health.Oil Change with National Brand OilInstall New Oil FilterLube Chassis*Check and Top off** Transmission FluidCheck and Top off** Differential FluidCheck and Top off** Radiator CoolantCheck and Top off** Power Steering FluidCheck and Top off** Windshield Washer FluidInspect Battery Fluid and Top Off*Visually Check Brake Fluid LevelInspect Air FilterInspect Cabin Air Filter*Inspect Wiper BladesInspect Belts and HosesCheck and Set Tire PressureClean Front and Rear Exterior WindshieldsVacuum Front and Rear FloorboardsFree Top-Off Service* Where applicable** Up to 1/2 PintGet upgraded protection and performance with our high-grade oil change services:High Mileage Oil ChangeSynthetic Blend Oil Change100% Synthetic Oil Change

Jo
Review №45

Great service. Nice folks.

Sh
Review №46

Family oriented..& i love Ashley she rocks @ what she does & customer service #1

ke
Review №47

SpeeDee oil change has become my go shop from tires,brakes engine work smog certificates they do it all all my vehicles go there. Fast reliable service and cheaper than dealer. GREAT employees who serve you with smile and genuinely care about you and your vehicle. AWESOME

Ju
Review №48

I love the service here and drive up from Sacramento to have it done. Great stuff and good precautions.

St
Review №49

The people were very friendly, professional, and seemed to be very competent.

Je
Review №50

Great service and friendly staff and I will be taking my car there in the future and telling everyone to go there

Da
Review №51

Great service for smog test

Re
Review №52

The Best! In and out, quality product and extremely friendly and knowledgeable staff.

Jo
Review №53

Recently, while I was out of town traveling, the Auburn, CA SpeeDee team helped my teenage son with diagnosing his car concerns and repairing his car with no crazy up selling. Just simply good quality services. they were extremely professional and informative.Thank you very much to this well managed service provider.

br
Review №54

Long long long line... friendly service!

An
Review №55

I drove up with a leak and a dangling piece of plastic shielding. They investigated the leak and fixed the plate immediately, and they did so free of charge! I was stunned by their friendliness and kindness and will definitely be going back.

S
Review №56

Super busy place, but they handle it so professionally that you never feel it as a customer and very thorough, some oilchange chains have things that are repeatedly forgotten(drain plugs,ect) but watching their method and their check list format in use they have made it virtually impossible to make a mistake...my car died on the dyno. It was awesome i had to push it out of the place. Then a week later it broke their machine....i am a satisfied customer all the same because of the treatment i received and while i paid for the 1st failed smog which was a painful $80 and a thank you i wasnt charged for the next two even though they spent a fair amount of time beginning the process for me that was huge and i will drive the 100 miles every time for the services and smogs on my vehicles.

We
Review №57

Always fast service, very professional, no issues. Dont forget to check the mail for $10 off coupons.

Br
Review №58

Quick and affordable

Al
Review №59

Slowest oil change I have ever had.

An
Review №60

First time here...would highly recommend. Service was great from beginning to end!

Ma
Review №61

Fast service and very thorough. Pricing is pretty good as well.

Ri
Review №62

Great service every time...

Pa
Review №63

Both my husband and I take our cars there, they are very nice they explain everything that they feel needs to be done once they have looked and serviced your car. They even tell you about the coupons on line to use.

Su
Review №64

Had a smog check. In and out under 30 min.

Ki
Review №65

Well I gave a 5 star but now had to drop it to a 1 as I sent my daughter for a smog on her van. they got there around 1 and was told the tech had left for the day. when she stated she thought that the smog hours were until 4 the gentleman simply turned his back and walked away. I tried calling the manager Dustin to tell him how shocked and disappointed I was. He researched it and called back to say he believes his staff and they dont feel they were disrespectful. I has someone who has delivered world class service for over 40 years, I asked him if he thought it was his staff he needed to side with or our perception of disrespect. Dustin said he felt we were going around in circles and was clear he wanted to end the phone call. I consider this a missed opportunity to provide service recovery. I have 6 vehicles my household had been getting serviced there for 4 years... So dissatisfied.

ka
Review №66

Professional and quick.

Fa
Review №67

FANTASTIC WOW

Jo
Review №68

Quick service with a great attitude

Do
Review №69

Love this place. They always let me know what needs to be done. And they are honest.

He
Review №70

I have used speedee for the last 10 yrs, first time I used the Auburn city speedee on rte 49, was very impressed with the service and courtesy of the people working there. I am 75 and sometime I am slow, I was treated with patience and courtesy ......I will drive the extra 30 minutes the next time I need car serviced......Thank you Helen C. Gray

Ma
Review №71

Always quick, efficient and friendly.

Ri
Review №72

Been going here for years. Super friendly service. Always a bit of a wait at times because theyre always busy but thats where the bargain is for the price. Least expensive spot in town, but worth the short wait.

Ce
Review №73

I got my oil changed on 8/7. Fortunately, I always double check any work that is done on my truck. Had I not oppened my hood as soon as I got home, and continued on my 10 hour drive as planned, I could have destroyed my brand new clutch if not worse. The break master resevior cap was missing and the resevior was drained as all the clutch fluid came spilling all over my engine. I had to return the next day, only to wait an hour and a half just for a cap the size of a golf ball to be put back where it should have never been taken off in the first place. The best part? I didnt even get so much as an apology let alone a refund for my wasted time. Im amazed these amatures are still in business.

Fr
Review №74

Awesome place. Knowledgeable staff and friendly!!!

Je
Review №75

Great speedy service. Very friendly staff.

Ch
Review №76

They stayed open for me the night before a holiday. They were super sweet, and I felt very well taken care of. Ive been here a couple of times, and I like them.

D
Review №77

Waited an hour and forty five minutes because the service advisors couldnt remember who was in line in what order.When I mentioned to Shauna as I was paying about the time it took her response was Im not in charge of who goes first when the response should have been Im sorry you waited so long and I will mention this to the service advisors. Also if the technician moved any slower they wouldnt pass a snail and they constantly chit chatted with each other instead of working.I will NOT return to this business.Failed to mention in this review that when I called to verify hours etc. Shauna mentioned that not only do they cover the seats but that they also sanitize the interior after the vehicle has been serviced. This did not happen!!!!I was at a vantage point where I could see into the service bay and as soon as they were done servicing my vehicle they pulled it out side without sanitizing.Its not the fact that they didnt sanitize its the fact that a step in the service that was promised was not delivered.

Sa
Review №78

Amazing service every time!!

ge
Review №79

Great prices and such fast service! I went in on a Saturday and had maybe 6-7 cars in front of me. It only took about 45 minutes! Talk about SpeeDee...

As
Review №80

Fastest oil change I’ve ever experienced! Was greeted immediately, and dealt with nothing but friendly staff. I am and fan and a return customer! Thank you!

Th
Review №81

I was very pleased with the friendliness, dignity and professionalism. Most oil change places Ive been to tend to hire without considering the customers safety feelings. Understandably theyre mechanics and will get dirty, but there is a respect issue some lack. This was a very comfortable and safe environment as well as respectful workers who didnt talk down to me nor were they pushing extra products on me nor taking advantage of my vulnerability.

Da
Review №82

The staff at Auburn SpeeDee Oil Change on HWY-49 is spot-on in service, economical and convenience! Service before I left my car with a service-tech approaches to begin service! The Auburn location is the fastest most knowledgeable location of the Speedee family of stores! They can’t be beat!!!

As
Review №83

I love this place! The staff is awesome and very honest. I wish I could remember the name of the mechanic that checked my brakes but because of him Ill be a returning customer for sure. Excellent customer service!Update: Just wanted add that it was Dustin who I was thinking of. Great guy!

Ro
Review №84

The 17 point check and fill, plus vacuum and clean the outside of both front and rear windshields was a big hit with me :)

Re
Review №85

The most pleasant car maintenance experience I’ve ever had. They are nice and it’s clean, will schedule appointment immediately if possible, service is efficient, also they have snacks and candy and both android and iPhone chargers for your use!!!

Te
Review №86

As Manager of the Remax Gold Office in Auburn, CA and a Licensed Real Estate Agent, time is a precious commodity. I appreciate SpeeDee Oil Changes effort to get their work done as Thoroughly and Swiftly as possible. Thank you for helping to keep my Acura on the Road.

ar
Review №87

I got the most horrible customer service when i went there, that shop is a dam joke & so is 1 of the employees

Su
Review №88

I just started coming to this location on a regular basis. I think its the customer service that keeps bringing me back. Dustin is awesome and so is the receptionist (I forgot her name).. Service is great, the work is done thoroughly, and the prices are not too bad at all. Ill be back! 😁

Ca
Review №89

Great people, great prices, some things that I never would have known were going bad they fixed them all. I find that they are so busy because they are so good everybody in town wants their car fixed there. I find if you leave your car there for service it is better and they call you when it is done...just like the big car dealers. 5 star!!!

Al
Review №90

Honesty. Thats super important for places like these. You guys are great and you are upfront and honest.

Ka
Review №91

Fast, pleasant atmosphere and nice employees.

an
Review №92

Great prices

Ca
Review №93

They are very good at knowing who got there first even if you dont know where to park 😊

To
Review №94

Prompt service very friendly extra helpful Ill definitely go again

Bi
Review №95

Itcan get busy however bring a book and just relax for half an hour. There were 8 cars ahead of me but reading past the time. Or go at lunchtime and cross the street to the Mexican restaurant. Great service from service writer to cashier.

Br
Review №96

Place does great service but very slow. Oil change service was 25min on top of waiting 30min in line...

Je
Review №97

Despite the COVID-19 awkwardness, these guys were great and customer service was awesome. Thank you! (Ill be back even if I have to wear a mask)

Da
Review №98

Late on Friday afternoon.... Threw a belt on our Explorer... Ford dealer was no help. Went to Les Schwab... They dont do belts... They called SpeeDee oil change... They could help and man did they! They ordered the belt and had us back on the road in less than an hour!!! Great folks

bi
Review №99

Its okay

Va
Review №100

Great service. They were speedy abd suuuper professional

Information
28 Photos
100 Comments
4.5 Rating
  • Address:12021 Summer Ridge Dr, Auburn, CA 95603, United States
  • Site:https://speedeeoil.com/auburn-ca-7013/
  • Phone:+1 530-823-0102
Categories
  • Auto repair shop
  • Auto air conditioning service
  • Brake shop
  • Car repair and maintenance
  • Mechanic
  • Oil change service
  • Smog inspection station
  • Tire shop
  • Tuning automobile
  • Wheel alignment service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–5PM
  • Sunday:9AM–4PM
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Similar organizations