Took my infant daughter there to get her ears pierced. Nancy did such a great job! She was extremely knowledgeable, helpful and friendly. You can’t tell in the photo because I covered her face, but my daughter is smiling. Nancy was so great with my daughter. I would come back! Thanks, Nancy!!

Great, and best to buy the warranty so u can upgrade ur jewelry later when u get more funds, just make sure whoever is doing ur upgrade doesnt zero out ur policy like mine did after only one upgrade, I found out a month later when I tried to upgrade my necklace again that the lady who did my upgrade had zeroed out my warranty n that she isnt working there no more

Nancy … she was the best … She is patient and provided us with excellent customer service .Every time she was there she giving us all the options and answering all the questions we have in mind.

If you take your young child here and hope to use the extended warranty, don’t. Not worth it. Terrible service. Won’t be referring ANYONE HERE.

These guys are amazing! Exact definition of the best customer service. I am so glad that I chose this business for getting my ears pierced when it showed up on Googls search.

I took my baby there they did a great job, the staff were friendly and they were so good to my baby.

Karina was beyond amazing at the auburn location! She pierced my 12 year olds ears, he was scared but she was patient and after the first ear he says I like it lol and she continued on with the 2nd one. She was super helpful and I highly recommend her!

Great service. They pierced my babys ears and did a great job. The gal made sure everything was clean, even, and explained care thoroughly. Would go here again.

Ms. Madison at the Auburn Outlet’s Piercing Pagoda is amazing. She made the first Piercing experience for our 4 year old memorable.

Excellent piercing and selection of earrings.However, todays experience was not acceptable.They were busy, I waited in line for 25minutes to make my purchase. Two wonen who had a purchase just after I arrived came back and I was told by the customer service person that they were next.

Wonderful staff! Very helpful. Great customer service. Would highly recommend this location for your jewelry needs!

Very Persistent and rude. Wouldn’t take no for an answer and invasion of personal space. Never visiting again.

I got my ears pierced today, by Karynna. The was very friendly and professional. She made sure that the location of my ear piercings were properly aligned and made recommendations regarding the type of earnings I should choose. After, she also explained aftercare, etc.

The lady was very attentive and nice, she suggested the best options for my ear piercings, and was super hygienic.

I love this place excellent customer service and professional piercing

Good deals 👍 I would recommend